IndusInd Bank Complaints & Reviews

I am writing this with regards to my credit card bill payment. My credit card number is [4412xxxxxxx33007]. I recently received a bill of amount rs. 170000

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [4412xxxxxxx33007].

Thanks,
Sanjay yadav

I'm rakesh barot. I purchased swift desire tours and finance from indusind bank. Purchase name is mr maulikkumar kiritkumar barot.
I lost my original noc so i requested for duplicate noc. I submitted all documents related for noc. Nd also submitted paper to the branch. But still i didn't received my noc.. I paid payment on 18/62/019. Branch member saying that still in process... When your process completes and when i get my noc. I need this on urgent basis.
Thanking you,
Loan no - gaz02980c

I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 1, 23, 453.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,
Ankit

I'm rakesh barot. I purchased swift desire tours and finance from indusind bank. Purchase name is mr maulikkumar kiritkumar barot.
I lost my original noc so i requested for duplicate noc. I submitted all documents related for noc. Nd also submitted paper to the branch. But still i didn't received my noc.. I paid payment on 18/62/019. Branch member saying that still in process... When your process completes and when i get my noc. I need this on urgent basis.
Thanking you,

An indusind bank sales representative reached out to me offering lifetime free credit card without any charges or processing fee. He cited untrue features and benefits of the card and an attractive credit limit based on my salary. When the card came, i found out that the features and benefits that were promised were not provided to me in the credit card and they levied a joining fee of rs. 1060 in the first credit statement despite claiming to give it for free in the first place. I am trying to reach out to the customer care team to raise a grievance issue, but the line gets disconnected time after time. This seems an elaborate hoax to lure customers into paying for their credit card schemes. I wish to cancel their services and want the fradulent charges to be waived off. Request your addressal in this regard.

Hi,

My self k. Abhilash i have been using indusind debit as well as credit card, unfortunately i was been not using debit card from past 8 months, but i was a regular customer till 3 years, but sales guy even did not said that if i dnt use for 3 months it will convert to savings account, hence iam using even credit card too, but 8 months i was out of station n iam not using my debit card now suddenly when i was joined in new company i have given indusind account only n i have refused kotak bank which my current company use to give to all employees because i have good bonding with indusind where i have given my current indusind salary account in new organistaion but when the salary got credited all the 5000 has been deducted under non maintainance charges i was shocked when i came to know this through customer support because without intimating me and even your sales guy venkatesh who gave me card has didn't even informed me that for non maintenance there will be charges will applicable now as being a long relationship with indusind bank u people broken the trust which i have in indusind bank, now i want my non - maintenance charges to be refunded to my account an immediate if not i will approach ombudsman / file a case against ur bank for mis guiding / mis communication to the customers.

Regards:
K. Abhilash chary
[protected]
Legal advisor
Supreme court

Hi i have trade with iq option they told we have refunded your amt 250$ but till date we have not received they provide arn number here is arn code for withdrawal
74295559203001830102619
250$
Our finance department also now in the process of checking your bank statement and investigating why funds have not reach your card on time please check and refund as soon as possible i hope we get soon revert indusind bank side they not happen again please resolve my issue i have very disappointed they sent me 21 july but till date i have not received please resolve my issue

Best regards
Pradeep nair

Dear sir / madam,
I am employe in indusind marketing and financial services raipur Chhattisgarh branch in last year I have sumbit the all kyc in epfo side but till date not approve so please help.for PF clim
UNA[protected]
Name - anil Dhankar
Mob no - [protected]
Regards
Anil Dhankar
[protected]
[protected]

I have a indusind bank credit card. I have not yet activated the card. Every month bill is generated since jan 2019. Now recently generated bill shows that i should pay 7000. I have not yet used the card. I didn’t even activate the card. I need a solution for this. I could not reach indusind bank customer service. I have tried many times.

Card details : 44xxxxxxxxxxx002
Mobile: [protected]

I need a solution for this

I am having saving account no in[protected] in your bank and charges of amount 295 has been debited from my account on 26.07.2019 without any reason. I have send mail on ur customer care but i did not get any revert from them. I hv also spoke to ur customer care they said we shall revert you and they said bjaja has claimed this amount i am having confirmation of bajaj finserv that they hv nt claimed the amount loan has been closed on april 2019 and they send me noc for that. Being i employee of indusind bank if i m not getting revert of my concerns i don't what happens to other customer of this bank. Requested to chk and revert else i hv to raise it to banking ombudsman.

[protected] sr no.

Name arvind
Father's name birendra bhardwaj
Account number
In delhi by indusind bank atm
4000 rupees were debited from my account on 21/04/2019 but i did not receive money. And i had complained, then i was told that your money will come back within 7 working days, but it has not yet come. And it happened at indusind bank atm which is in delhi. When i put atm card in atm machine to withdraw moneyand entered 4000 rupees but the money did not come, then i again entered 4000 rupees, then the cash was not released again. I thought the cash is over, but after that a message came in my mobile that your 8000 rupees have been debited. And i'm troubled by complaining to the bank that my money has not come back so far.

Hi,

I am sai sandeep s, i have taken car loan from indusind bank. I would like to change my emi date to 15th of every month which is currently 7th. I get my salary around 12 th of every month. I tried reaching indusind bank multiple times, but no response.

Loan account no - aaz01411c
Name - sai sandeep sadasivuni
Mail - sandeep. Sai.[protected]@gmail.com
Ph - [protected]

Regards,
Sai sandeep

Dear sir,

I would like to bring to your kind notice that, i purchase my bike (Honda cb shine) on 05/05/2017 on emi base from indusind bank. I payed every installment without any cheque bounce. My due date for completion of my emi is 05/05/2019. Still i did not get noc from concerned bank even though i made so many calls and contacted customer care. So, i am requesting you to kindly go through my complaint against them and do justice to my problem as soon as possible.

I hope bank people will respond and send my noc within a week.

Thanking you sir,

With regards,
K. Vinay kumar

I moved to us and then i closed by credit card by calling and asked for final amount which i did not heard back. After few months i again called and by then even though my card was cancelled in 2017 they kept on adding charges. Sent several emails with all the incidents happened date wise but everytime so lame response or sometime no response at all.
Again i called after a year and then did a final settlement which they asked and they said they will wave off the rest of the charges if i make this payment. I did the payment but they never waived off and kept on increasing my balance.

After two years when i visited india i went to branch but they asked me to call customer care again which ended up in same story.

Now they gave me a number of someone and asked me to call him, when i called that person he asked me to send email which i had sent. I sent them and now he is not picking the call. I am tired of reaching to them and even after making final payment they are sending monthly statement.

Tried to book my ticket for the 1st time through bms & tried to avail 1 per 1 free tickets however the error came saying the daily quota has been eshausted. This is bad! I mean at the time of convincing me to take this credit card tall promises were made out of which one was this & now i realise that this is fake. What do bms mean by exhausted the daily limit when i have not booked a single ticket?

I apply my noc date. 04/06/2019 but i waiting till date. I call customer service but he ask 10day 10 day not come his 10 day. My receipt number is. Wcl01273h. I am full surprise indusind bank this type service. My original noc not come my home and not call any for bank. I paid amount rs. 590/- for duplicate noc. Customer service is very bad in this bank. I personally come in his branch 5 to 7 time but not respons.

Dear sir, i had taken a loan from ashok leyland finance in 2005 for buying my honda unicorn mh04ck0720.
I have made all the emis at its due period without fail. But after completing the emis when i enquired for my originals the office was missing and no was around to communicate.
Recwntly i receviwd a cust care no of indusind bank wic also gave me another no and dat no is being answered continiously.
Kindly let me know how to procure my original documents

Dear Indusind Team,
I'm new honda dream yuga purchase from Absolute Honda my all EMI paid but noc not received please help me

Name-santram
Contact no.-[protected]

Account Detail

Account Open Date [protected]
Account Close Date [protected]
Total Loan Amount 42, 000
Ownership Status INDIVIDUAL
Last Payment Date [protected]
Amount Overdue 0
Account Status CLOSED
Settlement Status No
Suit Filed No
Written-off Settled Status 99

Dear sir/madam,

How can a bank withdraw a basic feature/service / right of the credit card customer to have a physical statement on a monthly basis?

How can bank stop this service and compel and cause inconvenience to its customers?

What if the customer is not tech savvy / not having regular internet facility / not have a computer or access to the internet service? Are they not being deprived of their basic right to have a physical statement monthly? You are compelling them to to to cyber cafe to download the copy of the statement?

These physical statements at time are considered as proof of residence. Online statements are not acceptable unless authenticated by the bank.

Can the bank ombudsman look into this matter and direct the banks not to deprive the customers of the basic facility of the monthly statement in physical form mailed to the registered address??

Dear sir,

I am having my saving account no.[protected] in indusind bank, c-block vasant vihar. I was issued debit card (Visa signature) card no.[protected] in the month of february 2019 against the payment of rs.11, 800/- (Rupees eleven thousand eight hundred only). This card is valid for the maximum amount which i have paid for the purchasing at certain pos.
The bank was supposed to send me some discounted vouchers against my option make my trip.
I am very sorry to tell you that the subject vouchers have not been delivered to me so far even making a repeated request to their customer care number [protected].
Finally i was given a acknowledgement no.[protected] dt. 09.07.2019 ensuring me that the subject vouchers would be delivered to me within 2 days.
But i am surprised they are not attending any calls from me.
Now i am not interested to hold this harassing debit card and want the refund for rs. 11, 800/- (Rupees eleven thousand eight hundred only) which was debited in my account. Apart from this i must be paid the interest from february till the date of refund.

A it is a negligence on the part of their customer care unit or bank.

Kindly look into the matter and redress my grievance.

With regards

Shankar lal gautam

Mobile: [protected]
Email: [protected]@gmail.com