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IndusInd Bank Complaints & Reviews

3.1
Updated: Dec 10, 2025
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S
shashidhar.rtr
from Hyderabad, Telangana
Mar 1, 2019
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Address: Hyderabad, Telangana

Credit card application
2018104
R shashidhar reddy
As i got a call from indusind bank customer care and told i have a pre-approved credit card, after they sent
A executive to my home for document collection on 16 february. They told there will be no verification card will be getting by 10 days
On 21 a executive called me at 1pm for verification he told that he reaches my office by 15 min. I told to come before 3:30 i waited for upto evening and called him back he told i will tomorrow.
I have waited till date no person came or called me..
I called that person he is telling other person will come
I have mailed same thing topremium. [protected]@indusind.com. They told to contact the executive and application is in progress
Now i called customer care they are telling card got cancelled..

Who told to call me for credit card
And what is the verification process??
I have paid almost 50 emis of loan to indusind bank since 2015 and upto january 2019
Without cheque bounce
Now card got cancelled is it my fault
If effects my cibil who is responsible for this
Is this kind of verification will be done

I think i could have taken loan from other bank so i could get better options of cards and loan..

Seriously i have suggested other friends to take indusind bank loan but i only got problem

I need clarification
Thanks
IndusInd Bank customer support has been notified about the posted complaint.
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    P
    Prietypreeti
    Mar 1, 2019
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    Address: Flat No 302 , Sania Retreat Apartment, 4th Maib Sultan Palya Main Road, 560032

    I have been lied to regarding upgradation of my existing card by your executive. I paid 5000/- which was supposed to be retruned to me in the form of mmt voucher. The executive told me 10 times that i can use it for flight booking he never mentioned the hotel. Now when i am asking the customer care for clarity since i wont be able to use the voucher for premium hotel. No one is responding to my concern. I request you to look into it since i would have never paid the money if i woukd have known that it is only for hotel. Lyung and not answering to the concerns of the custoner is not a solution. I want my amount to be refunded.
    IndusInd Bank customer support has been notified about the posted complaint.
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      T
      Timmy Raju
      from Warangal, Telangana
      Feb 26, 2019
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      Dear team

      This is timmy raju from trivandrum and am holding a saving bank account in indusind bank at karamana branch and my ac no[protected]

      I had applied for credit card and i got the card from indusind bank, after that a customer care representative called me and told about the card protection plan. When i said i am not interested she said its along with the credit card, so i
      Joined the plan. Then i got a mail from indusind bank about the card and it said card is free of cost. So i told to cancel the cpp policy and refund the money they said they cannot cancel the policy. Please help me to refund the cash
      IndusInd Bank customer support has been notified about the posted complaint.
      Name...rahimbhai abdulbhai bhatti
      Add.halvad khachchar fali. Kumbhar darwaja gate
      Mo no [protected]
      Two wheeler loan emi statement chahiye
      Ye mail id pe send karo
      Dear Customer,

      Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

      Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

      Regards,
      CPP Team
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        J
        Jangraajay
        from Gurgaon, Haryana
        Feb 21, 2019
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        Address: Karnal, Karnal, Haryana

        Sir i have make payment of credit card on 16 feb but today is 21 feb my payment is not update yet now your ccc told that me its maje three woking days but today is more than three days its shows poor service of your bank. You have fine a custmore of laye paymnt of bill bt if custmre pay bill you dont update its poor service.. Update my paymnet early as early possible otherwise i close my credit card accout of your bank... Ajay jangra [protected]
        IndusInd Bank customer support has been notified about the posted complaint.
        Feb 21, 2019
        Updated by Jangraajay
        My bill payment image you can see it

        Hi it's Rakesh vohra Frome kangra I had visit the branch today and sit for 30 min and their is no one to attend me .my contact no is [protected] I had visit branch lot of time I can't get the solution of my problem .plz check the matter and let me know
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          P
          Prathap Kn
          from Bengaluru, Karnataka
          Feb 21, 2019
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          Dear sir/ ma'am,
          My name is prathap k n. I have a saving account in paytm payments bank. I went to withdraw some amount from indulsand bank atm but during the process transaction atm didint dispense any cash r receipt from indulsand bank atm, majestic bus stand, bangalore on 21st feb 2019. Ask them check cctv footage
          So i request you please help me in this regards, and please advise indulsand bank to return my money with interest.

          Name :- prathap k n
          Transaction id s146329
          Reference no[protected]

          Please let me know if you need any further information to resolve the issue and to help me to get my money back.

          With regards

          Prathap k n
          +1 photos
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            P
            Prathap Kn
            from Bengaluru, Karnataka
            Feb 21, 2019
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            Today at 10.53 i tried to withdraw money from indusind bank atm.. Money got debited from account but machine did not dispense no amount and receipt. Secuirty gaurd restarted the system and tired second time, money came. This is exactly server issue. Transaction id s146329, refference no[protected]. I want my money back. Please solve this issue as soon as possible.
            +1 photos
            IndusInd Bank customer support has been notified about the posted complaint.
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              P
              from Khawhai, Mizoram
              Feb 19, 2019
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              Address: Sivasagar, Assam, 785640

              My name: probin gogoi
              My contact no:[protected]
              Loan no: sxx03011c
              Loan date : 12/12/2012
              Loan completed date: 11/12/2014
              Loan product name:. Bajaj pulsar 150 dtsi

              Respected sir/madam,
              I did not received noc from the induslnd bank branch sivsagar when the loan completed.

              Now i want noc for canlation hypothy cation from rto. So now i want to noc.
              From probin gogoi
              Vill. No. 1 chalakataki
              Dibrugarh (Dist)
              Assam (State)
              Pin 786602
              Contact no : [protected]
              IndusInd Bank customer support has been notified about the posted complaint.
              May 28, 2019
              Updated by [email protected]
              Hello when it should be solved?
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                S
                sagarkanta09
                from Lucknow, Uttar Pradesh
                Feb 17, 2019
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                Address: Allahabad, Uttar Pradesh

                Rs1000 w/[protected]@iibatm mn012403fm a/cx9282 on16feb19txn#[protected]avl bal rs14408if not w/d by u, frwd this sms to [protected] or call[protected] to block ur card
                I tried to withdraw rs1000 from this atm at the time of mentioning 18:53 dated 16/02/2019. At that time of transition there was power cut and incomplete my transition. And also atm had been shout down. But i couldn't get my amount in cash from this atm. There after some time i got a massage through this bank there was deducted from my account accordingly my required amount rs1000.
                IndusInd Bank customer support has been notified about the posted complaint.
                Feb 17, 2019
                Updated by sagarkanta09
                Already 24 hours ago from my transition but I couldn't get refund.
                हमें दोपहिया वाहन की डुप्लीकेट न बकाया प्रमाण पत्र चाहिए
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                  S
                  sales popcorn
                  from Noida, Uttar Pradesh
                  Feb 16, 2019
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                  Dear sir

                  My account number is[protected]
                  Account holder name is nabraj adhikari
                  Branch : induslnd bank limited, defence colony branch, a-276, defence colony, new delhi -110024
                  Complain no.
                  Debit card no. 43639311*3759
                  Date of transaction 24/12/2018 on 10:38 pm
                  Contact no. [protected]
                  I have balance amount rs.6752.11 on 24/12/2018 and suddenly rs.6700 cash deducted from my account through atm in bhopal. How is this possible since i am in delhi and i have my debit card with me in delhi. I never share my atm pin or otp to any one. So kindly i request you please take a serious action at the issue and refund my money and solve my problem as soon as possible.

                  Thanks
                  Nabraj adhikari
                  [protected]
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Feb 16, 2019
                  Updated by sales popcorn
                  compalin no.69899286
                  SBI ke ATM se mene 03:17pm.. minit 27/01/2019..ko 10.000 rupye withdrawal kiye the par ATM se pese nahi nikle mene do bar complaint ki par muje koy javab nahi mila or mere account se pese kat ho gaye
                  Alpesh Bhavani's reply, Feb 12, 2019
                  Muje me pese vapis chahiye
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                    S
                    Suyog Bharti
                    from Hansi, Haryana
                    Feb 16, 2019
                    Resolved
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                    Resolved

                    Address: Karnal, Haryana, 132001

                    I have an account in indusind bank in karnal branch haryana. Bank start my cpp policy but now i want to cancel my cpp policy and ref no. Ib151658. And also refund my 1499 rs for this same. As i do not want to renew my policy. So plz help for the same as rs1499 deducted from my account every year. And plz help me for the refund of this amount. I m very thankful to you... Suyog bharti
                    Mar 19, 2019
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 16, 2019
                    IndusInd Bank Customer Care's response
                    Dear Suyog,

                    We request you to share us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                    Thanks
                    Team IndusInd Bank
                    My name is Ranvir Singh from una himachal pradesh my bike is finance from Indusind bank from nangal branch PB
                    My loan is clear and my noc is expired and i get new noc what is the process
                    My name is Dharam das Vishwakarma, I have been charged Rs.1399 for past 8years since 2015 in the name of CPP without my consent or knowledge. Have also raised complaint in Indusind bank customer care and at my home branch of Indusind bank but no appropriate action has been taken. I have just received 699 as a refund in the name of CPP reversal but the amount of rs. 11129 has been deducted so far from year 2015. I want to register a complaint in consumer forum for this issue.
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                      G
                      glen1234456
                      from Noida, Uttar Pradesh
                      Feb 14, 2019
                      Resolved
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                      Resolved

                      Address: 122001
                      Website: www.indusind.com

                      Dear bank,
                      I am a account holder in your bank. My a/c number is[protected].
                      This is a salary account (Zero balance account)
                      I just want ask to you that, why showing rs. 1176.36/- debit in my account.

                      I request to you please settle and close this account.
                      Because we are not operate this account since long time. Also note continue this.

                      Regards

                      Raj kumar
                      +1 photos
                      Mar 22, 2019
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 19, 2019
                      IndusInd Bank Customer Care's response
                      Dear Customer,

                      We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                      Thanks,
                      Team IndusInd Bank
                      Feb 26, 2019
                      Updated by glen1234456
                      i am not satisfy till now. what about my complaint?
                      Mar 27, 2019
                      Updated by glen1234456
                      very bad response
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                        K
                        kumara swamy reddy
                        Feb 12, 2019
                        Resolved
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                        Resolved

                        Address: 560037

                        Hi i have processed my personal loan7 lakhs with indus (Loan a/c[protected].

                        Initially they confirmed 0% pre-closing charges, after loan amount disbursed i received welcome letter in that it has mentioned 4% pre closing charges.

                        For that they answered now every customer knows that banks terms and conditions. And stating that we informed if its 10 lakhs 0 % preclosing charges.
                        They did not intimated any time 4% pre closing charges are there.

                        Without informing to the customers how it will come to know?

                        If you mentioned 4% pre closing charges why i needs to go with this bank for loan. I have personal loan eligibility criteria upto 20 lakhs. And i am working top mnc company.

                        See how this guys are doing?

                        Dont approach this bank for personal loan. I have to stuck with this bank another 5 years, its really unsatisified.

                        Finally this guys came to conclustion you have already signed in the documents, but you all aware that they wont fill while you signed in the documents.

                        Now bank people telling why you have signed when its not printed.in that case how much they have asked i have to pay all the amount or what?

                        Guys please make a sign if its printed all terms and conditions only and also don't give any cheque without writing all the details on that. They may misuse accordingly as per their convenient.

                        My bad luck i have provided 5 cheque to them. I have to wait until loan close and take back my cheque.
                        Mar 22, 2019
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 14, 2019
                        IndusInd Bank Customer Care's response
                        Dear Mr. Reddy,

                        We wish to inform you that your concern has been addressed vid Interaction ID “[protected]”on February 12, 2019 through our officer, request you to please check your registered e-mail inbox.

                        Thanks,
                        Team IndusInd Bank
                        Feb 18, 2019
                        Updated by kumara swamy reddy
                        what is mean by addressed when its not resolved ? issue has not resolved.
                        Feb 28, 2019
                        Updated by kumara swamy reddy
                        They are not giving any solution for this
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                          A
                          Akbar hassan
                          Feb 12, 2019
                          Resolved
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                          Resolved

                          Address: Kollam, Kerala, 691516

                          Dear sir,

                          I had taken a vehicle loan from indusind bank paripally branch kollam kerala,
                          Due to delay of vehicle from the indus motors anchal (Where i booked for vehicle),
                          I cancelled the purchase of vehicle on nov27, indus motor refund the amount against the loan and they cleared but indusind bank is not cleared loan till now, so they are deducting loan amount from account 21-dec-18, 21-jan-19 so please do the needful.
                          Ref no:[protected]
                          Mar 17, 2019
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 14, 2019
                          IndusInd Bank Customer Care's response
                          Dear Akbar,

                          We request you to provide us following details or write to us at [protected]@indusind.com to enable us to assist you.

                          Loan holder name:
                          Loan account no:
                          Registered Mobile number:
                          Registration no:
                          Chassis no:
                          Engine no:
                          Email id:

                          Thanks,
                          Team IndusInd Bank
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                            J
                            jothish.pn
                            from Bengaluru, Karnataka
                            Feb 11, 2019
                            Resolved
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                            Resolved

                            Address: 605757

                            Dear sir/madam,
                            My name jothi. P from thirukoliur, and this’s regarding my two wheeler loan closer letter and noc. I taken two wheeler loan from south street, thirukoilur, viluppuram, sh-68, tirukkovilur sankarapuram road, viluppuram, viluppuram, 605757 on 2016 june for hero honda splender+ while the loan account notvu0694h for the loan amount rs, 62000 something my loan end period 2018-sep./-. And i preclosed the loan on thirukoilur branch, at the time of loan closing mr. Manikandan (Branch manager collection department) said you’ll be receiving the loan closer letter and noc with in 15days. So i wentthirukoilur br on 17th nov. 2018, for noc and mr. Manikandan said, come after 1week. Again i went to branch on 01 dec-2018, but he said the same story, come after 1 week. I went again on 15th dec, and mr. Manikandan, then he said go to thirukoilur brach and collect the loan closer letterand noc there it self so i went tothirukoilur there is no document to me

                            I request you getting my vehicel loan closer letter noc as soon as possible.

                            Sir,
                            I request you again take some necessary action for getting my loan closer letter noc as soon as possible.

                            Thank you

                            Note:-
                            Jothi thirukoilur villupuram (Districk)
                            Tamilnadu-605757
                            Mar 17, 2019
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 14, 2019
                            IndusInd Bank Customer Care's response
                            Dear Jothish,

                            We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                            Thanks,
                            Team IndusInd Bank
                            Dear Sir,

                            Sorry to hear about the trouble you faced. We request you to provide your Mobile number and Dealer details on Email ID app.[protected]@heromotocorp.com to help us in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
                            I didn't get the noc of the payment is completed
                            IndusInd Bank Customer Care's response, Sep 14, 2020
                            Verified Support
                            Request you to write to us at [email protected] along with the loan details in order to assist you.
                            Helpful
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                            2 found this helpful
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                              J
                              Jaideep2043
                              from Gurgaon, Haryana
                              Feb 11, 2019
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201016

                              Hi all,
                              I am writing this letter to indusind bank to inform and complain about a credit card fraud happened with me.

                              One of the bank employee "miss shipra" of crossing republic, ghz branch of indusind bank visited my home to complete the formalities for opening one fd later i have received a credit card without my request and permission. Which i
                              Haven't activated yet but i have received a credit card bill of ₹29500/-.

                              Yesterday, i checked with the bank branch and they tried to neglect/ignore it. They have not taken it seriously. I am under deep mental stress due to it.

                              It is a serious financial offense and i want the bank to seriously look into this and take appropriate corrective action immediately.

                              I have raised a complaint #[protected] about this fraud and another request #[protected] to cancel this card with the help of customer care.

                              Please cancel my card and clear all the charges imposed on this card. The bank should take necessary action to maintain its service integrity.

                              I would request for bank's formal reply with the action taken against this fraud.
                              Mar 18, 2019
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 14, 2019
                              IndusInd Bank Customer Care's response
                              Dear Jaideep,

                              We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                              Thanks,
                              Team IndusInd Bank
                              Hi,

                              I am Senthil, till now i don't generate login. But i received bill statement one assist & some card loaded. Totally i disturb. I think indusind bank loose customer scope. Worst experience.

                              Please give suggestions.

                              Regards
                              Senthil
                              [protected]
                              [protected]@gmail.com
                              IndusInd Bank Customer Care's response, Feb 14, 2019
                              Verified Support
                              Dear Senthil,

                              We have forwarded your concerns to our relevant team. We shall revert to you shortly from [email protected]

                              Thanks,
                              Team IndusInd Bank
                              DEAR SIR,

                              my name is AKHILAN SAKTHIVEL and account no is[protected]

                              I applied for a debit card, and I change the office address so I can't get that card and card will return to your bank but the debited amount is not credited to my account plzz check it and refund the amount
                              My last January deduction my 239 reason of no transaction money will be deducted in my account this month also they are deducted my money..very worst services even bank not any initimated regarding my deduction worst bank worst services continuously there are charge my bank account
                              Dear sir

                              My account number is[protected]
                              Account holder Name is Nabraj Adhikari
                              Branch : Induslnd Bank limited, Defence Colony Branch, A-276, Defence Colony, New Delhi -110024
                              Complain No. 69899286
                              Debit Card No. 43639311****3759
                              Date of transaction 24/12/2018 on 10:38 pm
                              Contact No. [protected]

                              I have balance amount Rs.6752.11 on 24/12/2018 and suddenly Rs.6700 cash deducted from my account through ATM in Bhopal . How is this possible since I am in Delhi and I have my debit card with me in Delhi . This is my money someone fraudly withdraw it, I dont want to listen any ### from bank management sides .So kindly I request you please take a serious action at the issue and refund my money and solve my problem as soon as possible.
                              i want to the bank (Naraina Branch), Very worst service, bank employees don't know how to handle the complain rather they dont bother. i feel very bad that they are not serious about the incident. I am taking follow up from bank and as well as CUSTOMER CARE, but no body is serious.

                              Please Reimburse my money

                              Thanks
                              Nabraj Adhikari
                              [protected]
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                                V
                                victory adds
                                from Hyderabad, Telangana
                                Feb 10, 2019
                                Resolved
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                                Resolved

                                Address: 500047

                                I have issued a credit card by your bank [protected] years ago and i have not at all used it once, but i got a statement to pay the amount. On enquiry i came to know that the amount belongs to some charges. As per the instructions i sent a mail to you to close the credit card since i am not using it when i was working in previous company. Neither the card was closed not amount was reversed still i am getting the statement on mail id [protected]@gmail.com. Request you to please close and reverse the amount.

                                Regards
                                Venkateswarlu. P
                                [protected]
                                Mar 24, 2019
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 14, 2019
                                IndusInd Bank Customer Care's response
                                Dear Venkateswarlu,

                                We wish to inform you that our team is working on your concern vide interaction ID:[protected]

                                Thanks
                                Team IndusInd Bank
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                                  P
                                  Pijush kanti maji
                                  from Kolkata, West Bengal
                                  Feb 8, 2019
                                  Resolved
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                                  Resolved

                                  Hi i am pijush kanti maji

                                  I finance a hero-honda passion plus bike (No. Wb-12y-9798) from indusind bank. I have clear time to time all my dues payment for the same but till date bank not provide my no objection certificate to clear the further documention. I am regular follow with bank representative mr. Abhisekh (Elgin, shakespeare sarani road, near kala mandir, kolkatta-700017). But he is providing me time next and next. Kindly help me in this regard.
                                  Thank you

                                  (Blue book attached)
                                  +1 photos
                                  Mar 14, 2019
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 11, 2019
                                  IndusInd Bank Customer Care's response
                                  Dear Pijush,

                                  We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                                  Thanks,
                                  Team IndusInd Bank
                                  Feb 12, 2019
                                  Updated by Pijush kanti maji
                                  CONTACT NO. [protected]
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                                    S
                                    Shivraj Singh Parmar
                                    from Delhi, Delhi
                                    Feb 8, 2019
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

                                    I have applied for premium credit card. But still i m waiting my card. I a m not received any card but payment is strt before using credit cards. Your bank send me monthly bill without sending credit card.. Please send card or block my card.. Stil i m waiting card. But i m received payment reminder. Customer care no is also not responding. Please take necessary action. How it is possible to generate bill. Please close this issue asap.
                                    Mar 16, 2019
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 11, 2019
                                    IndusInd Bank Customer Care's response
                                    Dear Shivraj,

                                    We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                                    Thanks,
                                    Team IndusInd Bank
                                    My loan no UVV7440H is closed June 2016 but NOC not recive till my writing
                                    I am very disturbed yet. Plz resolve anyone!
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                                      A
                                      ashu.soliwal1994
                                      from Jaipur, Rajasthan
                                      Feb 7, 2019
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                                      Address: Pune, Maharashtra, 412207

                                      Dear sir/mam
                                      I am ashish soni, i have my savings a/c in your asind branch my a/c no is[protected]. Last month i have been done some transaction in vimannagar pune branch.
                                      I asked them abt my queir that my home branch is asind so can i do transaction here, i was not being informed abt the deduction done in my saving a/c. So i requesr to refund my amt 2156.43 as soon as possible
                                      Regards
                                      Ashish soni
                                      [protected]
                                      Mar 16, 2019
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 11, 2019
                                      IndusInd Bank Customer Care's response
                                      Dear Ashish,

                                      We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                                      Thanks,
                                      Team IndusInd Bank
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                                        విజయ్ కృష్ణ
                                        from Hyderabad, Telangana
                                        Feb 6, 2019
                                        Resolved
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                                        Address: Hyderabad, Telangana, 500038

                                        Hi Sir, This complaint is to intimate my concern that, IndusInd Bank issues credit cards, which consist of an offer which we can buy two ticket at the price of one. They are charging a joining fee of Rs.1000 and 200 Rs as yearly fee. When I tried to avail this offer by booking movie tickets through Bookmyshow.com website using this indust ind bank credit card, it always says the error as below: "Sorry, the number of tickets available for the offer on a daily basis has been exhausted. (-4011) " This keep happens every time whenever i try to book tickets, I have tried more than 300 times. Even, I tried to book ticket, at mid night 12 am, as per the advice from Bookmyshow.com customer care and IndusInd bank customer care, which has no use. Bookmyshow.com customer care says the offer is applicable to only for first 100 IndusInd bank credit card customers per day, through out India, irrespective of movie theatre and movie, which is cheating, as this will bring down the chance about 1 by million of getting this movie ticket offer. This cheating happens through out India. I have attached the snapshot of error, which keeps happening whenever i try to avail the credit card offer through bookmyshow.com Please take action against this.
                                        Mar 17, 2019
                                        Complaint marked as Resolved 
                                        IndusInd Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 11, 2019
                                        IndusInd Bank Customer Care's response
                                        Dear Sir

                                        According to the terms and conditions of the BookMyShow offer, the number of free tickets available on a daily basis is limited and customers can avail of this offer on a first come first serve basis.

                                        For detailed terms conditions, please visit the following link: http://www.indusind.com/content/home/offers-and-terms-and-conditions/credit-cards-offers-and-tnc/tnc-bookmyshow.html

                                        Thanks
                                        Team IndusInd Bank
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