IndusInd Bank Complaints & Reviews

Dear team

This is timmy raju from trivandrum and am holding a saving bank account in indusind bank at karamana branch and my ac no[protected]

I had applied for credit card and i got the card from indusind bank, after that a customer care representative called me and told about the card protection plan. When i said i am not interested she said its along with the credit card, so i
Joined the plan. Then i got a mail from indusind bank about the card and it said card is free of cost. So i told to cancel the cpp policy and refund the money they said they cannot cancel the policy. Please help me to refund the cash

Sir i have make payment of credit card on 16 feb but today is 21 feb my payment is not update yet now your ccc told that me its maje three woking days but today is more than three days its shows poor service of your bank. You have fine a custmore of laye paymnt of bill bt if custmre pay bill you dont update its poor service.. Update my paymnet early as early possible otherwise i close my credit card accout of your bank... Ajay jangra [protected]

Dear sir/ ma'am,
My name is prathap k n. I have a saving account in paytm payments bank. I went to withdraw some amount from indulsand bank atm but during the process transaction atm didint dispense any cash r receipt from indulsand bank atm, majestic bus stand, bangalore on 21st feb 2019. Ask them check cctv footage
So i request you please help me in this regards, and please advise indulsand bank to return my money with interest.

Name :- prathap k n
Transaction id s146329
Reference no[protected]

Please let me know if you need any further information to resolve the issue and to help me to get my money back.

With regards

Prathap k n

Today at 10.53 i tried to withdraw money from indusind bank atm.. Money got debited from account but machine did not dispense no amount and receipt. Secuirty gaurd restarted the system and tired second time, money came. This is exactly server issue. Transaction id s146329, refference no[protected]. I want my money back. Please solve this issue as soon as possible.

My name: probin gogoi
My contact no:[protected]
Loan no: sxx03011c
Loan date : 12/12/2012
Loan completed date: 11/12/2014
Loan product name:. Bajaj pulsar 150 dtsi

Respected sir/madam,
I did not received noc from the induslnd bank branch sivsagar when the loan completed.

Now i want noc for canlation hypothy cation from rto. So now i want to noc.
From probin gogoi
Vill. No. 1 chalakataki
Dibrugarh (Dist)
Assam (State)
Pin 786602
Contact no : [protected]

Rs1000 w/[protected]@iibatm mn012403fm a/cx9282 on16feb19txn#[protected]avl bal rs14408if not w/d by u, frwd this sms to [protected] or call[protected] to block ur card
I tried to withdraw rs1000 from this atm at the time of mentioning 18:53 dated 16/02/2019. At that time of transition there was power cut and incomplete my transition. And also atm had been shout down. But i couldn't get my amount in cash from this atm. There after some time i got a massage through this bank there was deducted from my account accordingly my required amount rs1000.

Dear sir

My account number is[protected]
Account holder name is nabraj adhikari
Branch : induslnd bank limited, defence colony branch, a-276, defence colony, new delhi -110024
Complain no.
Debit card no. 43639311*3759
Date of transaction 24/12/2018 on 10:38 pm
Contact no. [protected]
I have balance amount rs.6752.11 on 24/12/2018 and suddenly rs.6700 cash deducted from my account through atm in bhopal. How is this possible since i am in delhi and i have my debit card with me in delhi. I never share my atm pin or otp to any one. So kindly i request you please take a serious action at the issue and refund my money and solve my problem as soon as possible.

Thanks
Nabraj adhikari
[protected]

I have an account in indusind bank in karnal branch haryana. Bank start my cpp policy but now i want to cancel my cpp policy and ref no. Ib151658. And also refund my 1499 rs for this same. As i do not want to renew my policy. So plz help for the same as rs1499 deducted from my account every year. And plz help me for the refund of this amount. I m very thankful to you... Suyog bharti

Dear bank,
I am a account holder in your bank. My a/c number is[protected].
This is a salary account (Zero balance account)
I just want ask to you that, why showing rs. 1176.36/- debit in my account.

I request to you please settle and close this account.
Because we are not operate this account since long time. Also note continue this.

Regards

Raj kumar

Hi i have processed my personal loan7 lakhs with indus (Loan a/c[protected].

Initially they confirmed 0% pre-closing charges, after loan amount disbursed i received welcome letter in that it has mentioned 4% pre closing charges.

For that they answered now every customer knows that banks terms and conditions. And stating that we informed if its 10 lakhs 0 % preclosing charges.
They did not intimated any time 4% pre closing charges are there.

Without informing to the customers how it will come to know?

If you mentioned 4% pre closing charges why i needs to go with this bank for loan. I have personal loan eligibility criteria upto 20 lakhs. And i am working top mnc company.

See how this guys are doing?

Dont approach this bank for personal loan. I have to stuck with this bank another 5 years, its really unsatisified.

Finally this guys came to conclustion you have already signed in the documents, but you all aware that they wont fill while you signed in the documents.

Now bank people telling why you have signed when its not printed.in that case how much they have asked i have to pay all the amount or what?

Guys please make a sign if its printed all terms and conditions only and also don't give any cheque without writing all the details on that. They may misuse accordingly as per their convenient.

My bad luck i have provided 5 cheque to them. I have to wait until loan close and take back my cheque.

Dear sir,

I had taken a vehicle loan from indusind bank paripally branch kollam kerala,
Due to delay of vehicle from the indus motors anchal (Where i booked for vehicle),
I cancelled the purchase of vehicle on nov27, indus motor refund the amount against the loan and they cleared but indusind bank is not cleared loan till now, so they are deducting loan amount from account 21-dec-18, 21-jan-19 so please do the needful.
Ref no:[protected]

Dear sir/madam,
My name jothi. P from thirukoliur, and this’s regarding my two wheeler loan closer letter and noc. I taken two wheeler loan from south street, thirukoilur, viluppuram, sh-68, tirukkovilur sankarapuram road, viluppuram, viluppuram, 605757 on 2016 june for hero honda splender+ while the loan account notvu0694h for the loan amount rs, 62000 something my loan end period 2018-sep./-. And i preclosed the loan on thirukoilur branch, at the time of loan closing mr. Manikandan (Branch manager collection department) said you’ll be receiving the loan closer letter and noc with in 15days. So i wentthirukoilur br on 17th nov. 2018, for noc and mr. Manikandan said, come after 1week. Again i went to branch on 01 dec-2018, but he said the same story, come after 1 week. I went again on 15th dec, and mr. Manikandan, then he said go to thirukoilur brach and collect the loan closer letterand noc there it self so i went tothirukoilur there is no document to me

I request you getting my vehicel loan closer letter noc as soon as possible.

Sir,
I request you again take some necessary action for getting my loan closer letter noc as soon as possible.

Thank you

Note:-
Jothi thirukoilur villupuram (Districk)
Tamilnadu-605757

Hi all,
I am writing this letter to indusind bank to inform and complain about a credit card fraud happened with me.

One of the bank employee "miss shipra" of crossing republic, ghz branch of indusind bank visited my home to complete the formalities for opening one fd later i have received a credit card without my request and permission. Which i
Haven't activated yet but i have received a credit card bill of ₹29500/-.

Yesterday, i checked with the bank branch and they tried to neglect/ignore it. They have not taken it seriously. I am under deep mental stress due to it.

It is a serious financial offense and i want the bank to seriously look into this and take appropriate corrective action immediately.

I have raised a complaint #[protected] about this fraud and another request #[protected] to cancel this card with the help of customer care.

Please cancel my card and clear all the charges imposed on this card. The bank should take necessary action to maintain its service integrity.

I would request for bank's formal reply with the action taken against this fraud.

I have issued a credit card by your bank [protected] years ago and i have not at all used it once, but i got a statement to pay the amount. On enquiry i came to know that the amount belongs to some charges. As per the instructions i sent a mail to you to close the credit card since i am not using it when i was working in previous company. Neither the card was closed not amount was reversed still i am getting the statement on mail id [protected]@gmail.com. Request you to please close and reverse the amount.

Regards
Venkateswarlu. P
[protected]

Hi i am pijush kanti maji

I finance a hero-honda passion plus bike (No. Wb-12y-9798) from indusind bank. I have clear time to time all my dues payment for the same but till date bank not provide my no objection certificate to clear the further documention. I am regular follow with bank representative mr. Abhisekh (Elgin, shakespeare sarani road, near kala mandir, kolkatta-700017). But he is providing me time next and next. Kindly help me in this regard.
Thank you

(Blue book attached)

I have applied for premium credit card. But still i m waiting my card. I a m not received any card but payment is strt before using credit cards. Your bank send me monthly bill without sending credit card.. Please send card or block my card.. Stil i m waiting card. But i m received payment reminder. Customer care no is also not responding. Please take necessary action. How it is possible to generate bill. Please close this issue asap.

Dear sir/mam
I am ashish soni, i have my savings a/c in your asind branch my a/c no is[protected]. Last month i have been done some transaction in vimannagar pune branch.
I asked them abt my queir that my home branch is asind so can i do transaction here, i was not being informed abt the deduction done in my saving a/c. So i requesr to refund my amt 2156.43 as soon as possible
Regards
Ashish soni
[protected]

Hi Sir, This complaint is to intimate my concern that, IndusInd Bank issues credit cards, which consist of an offer which we can buy two ticket at the price of one. They are charging a joining fee of Rs.1000 and 200 Rs as yearly fee. When I tried to avail this offer by booking movie tickets through Bookmyshow.com website using this indust ind bank credit card, it always says the error as below: "Sorry, the number of tickets available for the offer on a daily basis has been exhausted. (-4011) " This keep happens every time whenever i try to book tickets, I have tried more than 300 times. Even, I tried to book ticket, at mid night 12 am, as per the advice from Bookmyshow.com customer care and IndusInd bank customer care, which has no use. Bookmyshow.com customer care says the offer is applicable to only for first 100 IndusInd bank credit card customers per day, through out India, irrespective of movie theatre and movie, which is cheating, as this will bring down the chance about 1 by million of getting this movie ticket offer. This cheating happens through out India. I have attached the snapshot of error, which keeps happening whenever i try to avail the credit card offer through bookmyshow.com Please take action against this.

I have received new indusind credit card ending xxxx4008 for which i mistakenly made a payment of rs. 5000/- from icici net banking. We have received confirmation from the same vide email/sms as enclosed below:

"dear customer, thank you for your internet payment of inr 5, 000.00 towards your indusind bank credit card xxxx4008. Your payment is credited to your credit card a/c on 25.01.2019."

The intended payment was for the card number xxxx0009 which was confirmed to your customer sales executive time and time again. I was asked to forward the necessary details of the confirmation from your bank id [protected]@indusind.com. The mail was forwarded twice to swathi. [protected]@indusind.com and was assured that the matter is closed.

However i received a call again today and a notice intimation that

"dear customer,

Please find attached your monthly credit card statement for the period 04-jan-19 to 03-feb-19 for your indusind bank credit card number xxxx xxxx xxxx 0009. The total and minimum amounts due on your credit card are 77258.65 dr and 7515.75 respectively, due by immediate."

I have made this additional payment for card ending xxxx0009 today

Transaction status success

Transaction reference number : pici[protected]

Transaction date and time :[protected]:10:48

Indusind bank credit card no. Xxxx xxxx xxxx 0009

E-mail id. [protected]@hpcl.in

Mobile no. [protected]

Payment amount (Rs.) 8000.00

Pay from icici netbanking

I have been repeatedly harassed by your executive during office hours inspite of furnishing the requisite details time and time again. Really don't understand the controls and checks/balances u have in your system.

I am contemplating to post a complaint in consumer forum and take penal action on the same. Kindly confirm what action has been taken at your end. You may verify your call record scripts

- subir nandi
27/401 hp ne
Vasinaka chembur
Mumbai - 400074

With regard to our earlier complaint in this forum in the month of december'2018 with indusind bank, we got a call from bank staff to resolve the issue
They said they wish to meet and understand the problem for which we welcomed them foreseeing a resolution to the erratic staff handling of the case.
When the people from indusind bank came, we were surprised to see mr. Mushfik, alongwith one of mr. Sharad, his regional sales manager came to address the issue

We dont undrestand what does the sales people have to do with credits / assessment case!!

So, we expressed our dissatisfaction and not understanding the purpose of sales people to support the visit.

A week later, we again got a call from indusind bank informing us that national sales head and credits head want to meet us.

This now made us think that some responsible people are finally taking the initiative to resolve the loss of time and efforts.

A day later, day mr. Somesh dixit (National sales manager home loans) came along with his credits counterpart trying to assess the case.

They apologized for the inconvenience and were surprised to hear the whole case and due to non professional behavior and accepted the laxity of their staff and acknowledged the loss but tried to pacify us.

We simply asked them to reimburse the time loss due to delay by mishandling from bank's end, but they also did not comment anything on the same.

We don't understand whether staff at indusind bank is trained to resolve the issue or just fill the blanks by trying to pacify the dissatisfied clients.

A meeting of more than 2 hours results in a stand-still situation from where it started.

Even after acknowledging the mistake at bank's end, and meeting for the same with an agenda to resolve the issue, how do we justify the revenue loss which we suffered by investing extensively in advance due to promises from banker's staff till the end.

We still look to find a resolution to our issue and compensation for the same from bank.

We hope this forum justifies the true justice to our loss due to bank's negligence for 3 months of our revenue loss and the pressure we faced due to extensively investing our reserve and funds in advance for what we had planned to utilise in a planned and better manner

We hope indusind bank has some authoritative people employed to take concrete decisions after assessing the gravity of the whole case as mentioned earlier.

Hopeful, we remain!!

For kohli enterprises
4/102, ramesh nagar
New delhi - 110015 (India)

Gurpinder singh kohli
(Chief executive)
[protected]
[protected]@yahoo.com