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IndusInd Bank Complaints & Reviews

3.1
Updated: Dec 10, 2025
Complaints 2191
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1322
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IndusInd Bank reviews & complaints page 54

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K
kammy.saha
from Kolkata, West Bengal
Nov 29, 2018
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Address: Kolkata, West Bengal

I took a personal loan from indusind bank. As i don't have indusind saving a/c they deduct the emi from my icici a/c. My emi date is 4th of every month.
Icici bank deducted late payment charge on 5th nov. I asked my bank they said that this is due to insufficient fund when indusind bank was trying to deduct my emi amount. But i had sufficient fund on that day. But my icici a/c transactions i can't see any kind of actions from indusind bank.
After that when indusind bank called me i said that i will definitely pay the emi but without that late payment charge. They have send me a document of proof that stating they tried to hit my bank on 4th nov (Which was sunday, so i think this is a fake document they have sent). I returned the document and they they are harassing me repeatedly. I said that i will surely pay but without that late fee.
My name is argha dey
Phone: [protected]
IndusInd Bank customer support has been notified about the posted complaint.
Nov 29, 2018
Updated by kammy.saha
I have recorded everything and from every angle they can not prove that they tried to deduct the EMI on 5th Nov.
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    Nirmalkumarnk11
    from Puducherry, Puducherry
    Nov 28, 2018
    Resolved
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    Resolved

    Address: 636455

    Repeated delay in cash deposit at bank. Every time i visit, they make me stand alone in spite of being no other customers without any reason. Last time, i've waited for more than 15 minutes and walked out of the bank in front of the cashier leaving the cash deposit slip at cashiers cabin. Still no one cares me. Thanks for your service till now. I'm going to close my account.
    Dec 23, 2019
    Complaint marked as Resolved 
    Now, the service is quick and no delay.
    IndusInd Bank customer support has been notified about the posted complaint.
    Dear sir,
    I purchased a CD Deluxe two wheeler bike registration no. is AP 27 N 9271 in june' 2007. I got loan from you. I cleared that loan also. You send me rc original after Clarence of loan. Before 2months I observed my rc has missed. Please tell how to I get duplicate or original rc.
    Thank you.

    cash deposit at bank - Comment #3287276 - Image #0
    cash deposit at bank - Comment #3287276 - Image #1
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      G
      gangadharam inf
      from Vijayawada, Andhra Pradesh
      Nov 27, 2018
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      Address: Chittoor, Andhra Pradesh, 517234

      I was previously used induslnd bank credit card.in couple of months ago, i closed my credit card, that time i paid full outstanding amount.

      But in next month they generate bill amount of rs. - 500+/- i don't have any idea about of this. i went S.A, although i don't have any way to pay bill because it's inactive account and i don't have my account details right now.
      I have called customer care one i have return to India, now they are asking me to pay 3800 rupees interest. this not at all fair, they put interest on interest.

      i am ready to pay my first month interest.Please check my previous statements i have paid 50K also at a time.
      I request you to look into my case and help me at the earliest and oblige.
      IndusInd Bank customer support has been notified about the posted complaint.
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        M
        malapati hanuma reddy
        from Chennai, Tamil Nadu
        Nov 26, 2018
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        Address: 560100

        Dear,
        I had taken duetche bank creditt card in the year 2017 and never used the same any where as per my knowledge .But now in the cibil report Indusund bank claiming that I have to pay 144286 rupees over due and the status showing as write-off which is not correct. An my cibil score got affected by this wrong information.The status mentioned as write-up which is not correct.
        +1 photos
        IndusInd Bank customer support has been notified about the posted complaint.
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          G
          garg7pec
          from Hyderabad, Telangana
          Nov 24, 2018
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          Address: Hyderabad, Telangana, 500084
          Website: Indusind.com

          I received call from Induaind bank executive sating to offer Aura credit card with no joining and annual fees. I confirmed multiple times and they said that yes there will be no charge. I alao have the recording for the same. After 1 month when I received the statemwnt 1060 Rs has been charged as joining fees. The customer care is not even picking the call. Tje false promises that the bank executive makes to complete their targets are annoying and I want to register complaint against IndusInd bank.
          IndusInd Bank customer support has been notified about the posted complaint.
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            P
            Prateek004
            from Ahmedabad, Gujarat
            Nov 24, 2018
            Resolved
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            Address: 380001

            Got a call from indusind bank customer support for credit card. Since i have a saving account in same, they already have every possible info. While interacting a female tele caller guranted that i will be getting limit of ₹2 lac with this card. I clearly mentioned that i need to purchase electronic goods hence would require such limit. She confirmed that i will be getting limit of ₹ 2 lac. But when i received the card to my shock the limit was just of ₹ 50k, moreover there were no emi offers associated with this. I consider cancellation of this card.
            Jan 3, 2019
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 26, 2018
            IndusInd Bank Customer Care's response
            Dear Prateek,

            We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you further.

            Thanks,
            Team IndusInd Bank
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              J
              Joe Arms
              from Mumbai, Maharashtra
              Nov 23, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400043

              I Hasib Khan the proprietor of Animal Gurukul open an account at IndusInd chembur branch just because it works on holidays too. But whenever I go to get demand draft on holidays, staff at chembur branch make excuses and ask to visit some other branch or come on working days. This has happened several times with me. I have never seen such worst customer service in any other bank.

              Account No.:[protected]
              Account Type: Current
              Dec 27, 2018
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 26, 2018
              IndusInd Bank Customer Care's response
              Dear Customer,

              We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

              Thanks,
              Team IndusInd Bank
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                Y
                Yogi0928@
                from Delhi, Delhi
                Nov 23, 2018
                Resolved
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                Resolved

                Address: Gwalior, Madhya Pradesh

                I financed suzuki access from gwalior (Mp) through your bank and have cleared all the dues, but it has been nearly two month i haven't received noc from them. They are not answering clearly and i didn't like this behavior.
                Please look into this problem and help me with that and please try to provide me clearance from your side as i have already given all the emi.
                Mp07 sj 0354
                Sanjeev kumar jain
                Last emi date: 17/10/2018
                Dec 28, 2018
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 26, 2018
                IndusInd Bank Customer Care's response
                Dear Customer,

                We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you further.

                Thanks,
                Team IndusInd Bank
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                  A
                  Adarsh Kumar garg
                  from Noida, Uttar Pradesh
                  Nov 22, 2018
                  Resolved
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                  Resolved

                  Address: Ghaziabad, Uttar Pradesh, 201001

                  I am applying a current account in rdc rajnagar branch. The branch is full of illetrate person know one knows about the procedure for opening an account they are giving execuses me last 5weeks account not yet opened they said bank backend not cleaned what the rubbish excuses my firm name is maharaja agrrsen enterprises or my money is deducted now i am gone to the consumer court. Very worst service i face looses in business due to the dalying or false commitment all the staff of bank.
                  Dec 30, 2018
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 26, 2018
                  IndusInd Bank Customer Care's response
                  Dear Adarsh,

                  We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you further.

                  Thanks,
                  Team IndusInd Bank
                  I go to the bank at 4.56pm on 20, 11, 2018 but refused the casher .he says 5pm 0ver so i csn not take the money
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                    K
                    kailash bisani
                    from Thiruvananthapuram, Kerala
                    Nov 22, 2018
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu

                    Sir,
                    I have open 5 saving a/cs with note that hardly i will transact in 4 a/c. I was told u need to maintain zero balance. Only thing is u need to pay 100000.00 amount cheques while opening a/c. Later on u can withdraw. I did accordingly. Later when i view my all the 5 a/cs, i was surprised in 3 a/c they have charged me with minimum balance non maintenance charges. And rest 2 a/c where as per the terms. After repeated reminder to concern person mr. Rajendra sir, now he shifted to coimbatore branch, and bank visit things did't resolve, though he gave me assurance [protected]. My a/c no. Are[protected],[protected],[protected]. I request u to please solve it as my banc charges comes to around[protected].. I feel bank has done injustice with me. I have harldly few tranaction
                    +3 photos
                    Dec 28, 2018
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Nov 22, 2018
                    Updated by kailash bisani
                    Rajendra Sir Contact No. [protected], Visnu [protected] also contacted him but not solved .
                    Verified Support
                    Nov 26, 2018
                    IndusInd Bank Customer Care's response
                    Dear Kailash,

                    We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                    Thanks,
                    Team IndusInd Bank
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                      K
                      kshar49
                      from Ranchi, Jharkhand
                      Nov 21, 2018
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                      Address: Kolkata, West Bengal, 700040
                      Website: West Bengal

                      I have used credit card of indusind bank. But due to some financial crisis i am unable to pay the dues. I have mailed to bank for settlement but no response i got from the bank. One day one recovery agent has come at my room and telling me that he has come to take money for card. I have asked for i'd card visitors card but he didn't show me and telling me give me cash i will give you receipt.
                      I had denied to give cash then one of the lady called him her name is ankita and she is enlist management company. She was telling him don't come without payment and go with wherever he is going.
                      I told him i will not pay in cash.
                      And i was shocked bank has not taken any action towards them after the complaint. Again they have started harrasing me.
                      I want to settle my credit card amount as i am not able to pay the outstanding.
                      Kindly help
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        M
                        mrinalnse
                        from Churachandpur, Manipur
                        Nov 21, 2018
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                        Address: Patna, Bihar, 800020
                        Website: unifiedportal-mem.epfindia.gov.in

                        Dear sir
                        I am Mrinal shandliya from BPT town patna (scv) segement.

                        In the epfo web portal my DOJ (Date of joining) is mentioned but DOE ( Date of exit) is not updated.
                        so i am unable to claim my epfo online method.
                        Kindly update my DOE ( Date of exit) for epfo process.

                        Your faithfull
                        MRINAL SHANDLIYA
                        ECN :- R31883A
                        CONTACT NO [protected]/[protected]
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                          P
                          from Pune, Maharashtra
                          Nov 21, 2018
                          Resolved
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                          Resolved

                          inactive credit card bill

                          Address: Pune, Maharashtra

                          Hi

                          I was previously used induslnd bank credit card.in couple of months ago, i closed my credit card, that time i paid full outstanding amount.

                          But in next month they generate bill amount of rs. - 745.45/- i don't have any idea about of this. This bill affects my cibil score, although i don't have any way to pay bill because it's inactive account and i don't have my account details right now....
                          +1 photos
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                          abhishek0556
                          from Bengaluru, Karnataka
                          Nov 20, 2018
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                          upi complaint

                          Website: Paytm

                          Today one UPI transaction happened which is fraudly done by one person who registered himself as bajaj finserv personal loan employee so by mistake i provide all details like card number and otp which he did through paytm upi add money which is blunder mistake i got to know and after that 1500 rs got deducted from my saving account[protected] by me so need urgent help and action from bank also i have attached transaction details....
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                          Jagdish Advani
                          from Mumbai, Maharashtra
                          Nov 19, 2018
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                          Address: Mumbai City, Maharashtra, 400050

                          I had a health insurance policy with chola mandalam through indusind bank bandra branch. They debited an amount of rs. 16288/- twice for the same year i. E. On 8.6.17 from my personal a/c and on 28.4.17 from my company a/c (Gautam export corporation, of which i am a partner - this debit from my company a/c was without any standing instructions or authorisation). Since many months i have been after them for a refund without any success. Last e-mail which i sent to them was on 17.7.18. If you want i can send you the e-mail correspondence once i get the complaint registration number and your e-mail address.
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Dear Sir,

                          My Two Wheeler loan amount is clear on[protected] So please issue the clearance NOC.

                          Name Sanjay Kumar
                          Green View Colony,
                          Near Old Spice Tower,
                          Ropar

                          Mob. [protected]
                          [protected]

                          HHT Code 39919
                          Aadhar No.[protected]
                          Code : CU6844898
                          No. PB12AA4340
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                            S
                            Saswatadass
                            Nov 18, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411001
                            Website: www.indusind.com

                            Dear concerned authority,

                            I left india on 10th nov 2017 for good and prior to my leaving i had got my indusind credit card blocked as i was suspicious of credit card fraud in my absence.

                            Much to my surprise, i started receiving emails of the statements with my name and a different credit card number and outstanding balance of above inr 2, 30, 000. How could the bank issue a credit card to someone when the original credit card was blocked? My phone number on which it was registered was also with me when i left india. What authorization mechanism does the bank have in issuing new credit card?

                            My elderly parents in my absence started receiving calls from different recovery agents and despite my trying to reach out to different indusind bank customer representatives, i have not heard anything from anyone including someone from the asset recovery team.

                            Can someone from indusind bank please connect with me?

                            My email id: [protected]@gmail.com
                            Phone: +[protected]

                            I have been getting emails with statements on a monthly basis and it is hurting me in a very bad way.

                            Thanks,
                            Saswata
                            Dec 28, 2018
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 22, 2018
                            IndusInd Bank Customer Care's response
                            Hi Saswata,

                            We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                            Thanks,
                            Team IndusInd Bank
                            Verified Support
                            Nov 26, 2018
                            IndusInd Bank Customer Care's response
                            Hi Saswata,

                            Request you to refer the mail sent on your registered mail id on November 01, 2018 from premium.[protected]@indusind.com through an interaction number[protected].

                            Thanks,
                            Team IndusInd Bank
                            Name ritaben rathod

                            vech no gj 06 jr 6730

                            mfg 2015 activa 3g
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                              B
                              Baldekaur
                              from Delhi, Delhi
                              Nov 18, 2018
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                              Address: New Delhi, Delhi, 110018

                              Me and my son went to janak puri branch as per a fixed appoint to open fd and sb account and our accounts were opened directly on computer-no paper applications were filled. Cash of rs 45000/ was taken from me and a cheque of rs 20300/ from my son and we gave them another cheque for rs 25 lacs. For fdr. The ccounts were opened on oct 18 as informed to us but we noticed cheques were not sent for clearing and we again went to enquire about that only to know they were yet to be collected and then it was on oct 29 that cheques were collected and one fdr for rs 5 lac was issued and not 25 lac.
                              I waited and finally on nov 4 & 5 i withdrew 20 lacs. We again went on nov 17 to enquire abount my son’s account only to know that it was pending as cheque was unsigned whereas the paying banker had paid on 29 oct and indusind had got the funds. Such a banking of this modern aged bank.
                              During all this process our maindate to open joint accounts with nomination was nerver heeded by the bank.
                              I closed my account on 17 nov by submitting paper applicaton and withdrawing the balance and for colosure of son’s account we were told to wait as the branch would claim the money from their mumbai office.
                              It is open for discussion and will the controllers of the bank take notice
                              Let the bank not harras senior citizens like me and youngester like my son
                              Baldev kaur
                              IndusInd Bank customer support has been notified about the posted complaint.
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                                A
                                Anil Dede
                                from Malegaon, Maharashtra
                                Nov 18, 2018
                                Resolved
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                                Resolved

                                Address: Osmanabad, Maharashtra, 413606
                                Website: [email protected] e

                                I have applied loan foe ashok leyland 12 tyre in your finance, branch name is omega dist osmanabad maharashtra. I applied 15 days before, but your employee mr ravi sonawane he is not responding us, he is only giving us date but he is not approve our loan, all documents are clear but he only giving us next date, plz check or we will cancel file. We have lot of finance company that provide us loan, but your arrogant employee he is doing wrong job.
                                Applicant name is nivrutti dede.
                                Plz check and respond me.
                                Dec 24, 2018
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 22, 2018
                                IndusInd Bank Customer Care's response
                                Dear Anil

                                We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

                                Thanks,
                                Team IndusInd Bank
                                As I made transaction to Snap-deal for Bed Sheet on[protected] of Rs. 416.0. The Amount has deducted from my account. But this transaction has not received by Snap-deal. I have attached transaction details.
                                Kindly check where this amount has gone? This is my bad experience.

                                not responding your employee - Comment #3275413 - Image #0
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                                  S
                                  somu146
                                  from Mumbai, Maharashtra
                                  Nov 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  Indusind=[protected]

                                  Hi shailendra rathod,

                                  Our customer id is 33588318. We have already submitted all the documents of export to our rm ajeet. He is not replying to our mail. Hw has not work on export document.

                                  We got the internet banking services letter but we received transaction password first. We assumed it to be login password. Now our customer id is blocked. We want to reset it again. This is big disappointment. Indusind bank can not provided basic net banking services. We don't have debit card. We can not reset the password. This letter came after 3 weeks from the request date in ghatkopar branch. We have given all the net banking document to suryakant bhai at crawford branch in june month. Suryakant bhai did not work for our net banking services. So we have to request this net banking services from ghatkopar branch. Even after waiting for 5 months for net banking services we can not get access to net banking services.

                                  This bank cannot provide basic net banking services. Shame on indusind bank. Crawford road branch can not give firc document also. If we do not get basic net banking services then there is no point in continue our current account.

                                  Why is ajit my rm??? He is now located in different branch. He neither come to crawford road branch nor come to our office. Ajit & vineet bhai are useless to me. They both are not available in crawford road branch. Why should i contact them???

                                  Crawford road branch can not give firc document also. All the document has being given to ajeet many times. He does not work. We request for smart & educated relation manger. Ajeet is useless as a job of rm. Ajeet & vineet bhai has not idea about export government rules & regulation. The full system has being change. But they are not ready to accept the new system. We have done so much export but we have not received single firc for the transaction.

                                  We do have one fd remaining in our account.
                                  Dec 26, 2018
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 22, 2018
                                  IndusInd Bank Customer Care's response
                                  Dear Mr Shah

                                  We wish to inform you that our team is working on your concern vide interaction ID:[protected]

                                  Thanks,
                                  Team IndusInd Bank
                                  Dear sir,

                                  To support my provident fund's account, I do not have my Aadhar card not update, in it plzzzzzz.help and modifiy plz, .
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                                    A
                                    arunvllbvthu
                                    from New Delhi, Delhi
                                    Nov 17, 2018
                                    Resolved
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                                    Resolved

                                    phones calls not attended

                                    Address: Ghaziabad, Uttar Pradesh, 201010

                                    It has happened may a times that i have tried calling up the customer service to confirm details about my credit card but every time this happens and it is very disappointing to say that the customer service people do not pick up the calls at night for a very long time like around 30-45 mins. May it be anytime like 9pm or 12pm. And it is very irritating to hold a call at that hour of the night. Even during the daytime they take a long time...
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