Indusind Bank — Not providing my money. Holdings DD without reason

Address:Indusind bank, kalabadevi branch mumbai

I Reshma Kiran Mhatre holds up a saving account with Indusind bank at the Kalbadevi branch.
But the account was closed for a long time when I inquired about the closing reason they say that the Account was closed under the KYC pending, but I didn't get any call or mail from IndusInd bank regarding my KYC pending, and the account closed without my knowledge.
Then I asked in the Kalbadevi branch they said that the account was closed & DD was made for my account Balance.
So I asked for DD but they are saying that DD was misplaced and they are not aware of my DD.
I am following them for 2 months but they are not responding, and saying that DBM is on leave so he will come back then DD will give it.
I don't think that Indusind bank Is very careless about such things.
I request you please find the below details & delivered my DD to my residence address ASAP.
Please find below details:
Name: Reshma Kiran Mhatre
Account no:[protected]
Branch: Kalbadevi (Mumbai )
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IndusInd Bank customer support has been notified about the posted complaint.
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We regret the inconvenience caused. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
Kiran Sudam Mhatre's [Complaint's author] reply, Nov 27, 2022
still not received my DD, I don't know why they hold. It's totally harrasment to me..
Kindly contact me. 9004331702
We regret the inconvenience caused. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
We are looking into the concerns you have highlighted.Request your support and co-operation in the interim.
Dear Customer,

We tried reaching you on the mobile number provided, however, were unable to establish contact with you.

Request you to write us at [protected]@indusind.com from your registered email id for us to assist you further.

Regards,
Team IndusInd Bank

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