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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
Resolved
1322
Unresolved
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IndusInd Bank reviews & complaints page 11

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A
Aravinthk
from Pollachi, Tamil Nadu
Jun 28, 2022
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Address: Venkatasa Colony, Pollachi, Tamil Nadu 642001

I have completed my vehicle due in January 2022 with Indusind Bank. And they provided the NOC with the wrong vehicle number as TN 41 AV 8914 but my original number is TN 41 AV 8917. I submitted the again NOC to Indusind and they collected my original RC card too. but still 7 months I did not receive any updates from the Indusind Pollachi branch (Venkatasa Colony, Pollachi, Tamil Nadu 642001). Not picking up my calls and not responding properly when I directly visit the branch (Venkatasa Colony, Pollachi, Tamil Nadu 642001). Kindly help me to get the NOC asap, thank you.
IndusInd Bank customer support has been notified about the posted complaint.
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    V
    Vidyasagar HK
    from Mysore, Karnataka
    Jun 26, 2022
    Resolved
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    Resolved

    Address: Bangalore

    Dear Team,
    Your credit card collection team using vulger words using to ask payment..

    If we received phone and respond also thay people telling customer not responding...

    Also one Lady using very bad words and she told indusind ih father funded money give return back to his father money like that all she speek...

    If we givan PTP for payment paid this type of language thay are using to customer how can we digest...

    Below is contact no -

    [protected] - Lady no speeking volgerly

    Also attached lady photo who she using bad words...

    [protected] - speeking volgerly

    Above both no...

    Hope you people investing honestly...
    Jul 29, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Jun 26, 2022
    Updated by Vidyasagar HK
    Credit card collection team speeking vulgar words

    Dear Team,
    Your credit card collection team using vulger words using to ask payment..

    If we received phone and respond also thay people telling customer not responding...

    Also one Lady using very bad words and she told indusind ih father funded money give return back to his father money like that all she speek...

    If we givan PTP for payment paid this type of language thay are using to customer how can we digest...

    Below is contact no -

    [protected] - Lady number speeking volgerly

    Also attached lady photo who she using bad words...

    [protected] - speeking volgerly

    Above both no...

    Hope you people investing honestly...

    Verified Support
    Jun 28, 2022
    IndusInd Bank Customer Care's response
    Dear Customer,

    Greetings from IndusInd Bank.

    Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

    We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

    Regards,

    Social Media Team
    IndusInd Bank Ltd
    Dear Customer,

    Greetings from IndusInd Bank.

    Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

    We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

    Regards,

    Social Media Team
    IndusInd Bank Ltd
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      D
      Dinu761
      Jun 25, 2022
      Resolved
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      Resolved

      I can't bear continues calls form them for credit card, please resolve this
      Jul 28, 2022
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Jun 25, 2022
      Updated by Dinu761
      I can't bear continues calls form them for credit card, please resolve
      Verified Support
      Jun 27, 2022
      IndusInd Bank Customer Care's response
      Dear Customer,

      Regret the inconvenience. Request you to visit the link https://www.indusind.com/in/en/personal/do-not-call-registration.html and register for Do not call to avoid unsolicited calls from IndusInd Bank.
      Should you require any clarification, request you to write us at [protected]@indusind.com for us to assist you further.

      Regards,
      Team IndusInd Bank
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        N
        Nikhil Reddy Chilukuri
        Jun 24, 2022
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        Address: Vnc no 221 vinayak nagar colony hayathnagar

        My car Num is AP29BM2604
        I have cleared my loan in 2016
        But the bank is not responding to issue my NOC
        They are saying that some one has collected my NOC by I did not receive my NOC
        Now they are asking me to get FIR copy from police to get my NOC
        Worest service ever
        IndusInd Bank customer support has been notified about the posted complaint.
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          V
          vishal.yadav_77
          from Sitapur, Uttar Pradesh
          Jun 24, 2022
          Resolved
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          Resolved

          Address: SITAPUR,UTTAR PRADESH, GAZANAND COLPLEX NEAR LAL BAGH

          I'm vishal yadav i have two wheeler loan from indusind bank but my loan ger cleared in month of march 2022 and i don't have any dues but still ny account doesn't close and i can't get NOC.
          i need NOC its urgent i am visiting office sine last 20 days for closing of my account but my account is open still please
          solve this problem
          Jul 26, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 25, 2022
          IndusInd Bank Customer Care's response
          Hi Vishal

          We request you to DM us your contact details or write to us at [protected]@indusind.com to enable us to assist you

          Thanks
          Team IndusInd Bank
          Verified Support
          Jun 25, 2022
          IndusInd Bank Customer Care's response
          Dear Vishal,

          We request you to share below details to us at [protected]@indusind.com to check and assist you further.
          Mobile number:
          Loan number:
          Customer code:

          Regards,
          Team Indusind Bank
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            N
            Nambirajan S
            Jun 22, 2022
            Resolved
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            Resolved

            Submitted Do Not Call Form - Receiving product calls

            I have filled Do Not Call form of Indus Ind Bank more than two times eventhough I am not the customer of the bank.

            Getting calls daily for Credit cards, Personal Loans and other products...

            Contacted Customer care team and informed them about submitted Do Not Call Form, they are asking to wait for 45 days. I am sure didnt provide them consent for making these calls before.

            Customer care team is...
            +1 photos
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            G
            GitanajliB21
            from Mumbai, Maharashtra
            Jun 22, 2022
            Resolved
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            Resolved

            My father, Mr. Rajiv Bhatnagar, had an account with IndusInd bank as well as a credit card which he had not linked to his account. He passed away on 13 May 2021 after which there were no expenses on his card.

            I provided the death certificate at the bank. After a lot of follow up and getting clarifications to my questions regarding the pending payments from people at the bank, I cleared all the payments towards expenses in Oct 2021 and also provided the proof of payment towards expenses at the bank.

            Still, the bank people are harassing me for extra payment of over INR 40, 000 which is only towards late fees, interest, tax and other charges, This is for a card which has not been used since May 2021 and the bank has been informed about the death of the owner. Despite payment of over INR 52000 towards expenses from my end I am getting threatening and abusive calls from the bank.

            Now even though the bank account is not linked to the credit card, they have blocked over INR 40, 000 from the IndusInd account despite all these explanations over email and despite clearing all payment towards expense in Oct 2021. This is against the RBI rules and is illegal. Also illegal is their threatening and abusive calls from their collection agencies
            Jul 29, 2022
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 22, 2022
            IndusInd Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused to your banking experience. Please write to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

            Regards,
            Team IndusInd Bank
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              G
              gupthemant
              from Kanpur, Uttar Pradesh
              Jun 21, 2022
              Resolved
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              Resolved

              Address: 64/198 B, GADARIYA MOHAL

              I have not received NOC of my car loan account number ULK05903C

              when I contacted the branch regarding this they told that your NOC is got expired and you have to pay further fee for new NOC

              my complaint is why bank have not informed me that your NOC is available for collection and moreover not given any letter that your loan is completed and their is no due. So that I collect the same.

              They always make several call and send sms before every emi but they are interested to informed for Noc

              It show Lack of service from bank

              Kindly revalidate my noc and resolve the matter
              Jul 27, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 24, 2022
              IndusInd Bank Customer Care's response
              Dear Customer,

              We wish to inform that NOC was dispatched on January 18, 2022 and SMS was sent to you during January 20, 2022 for collecting the NOC and again reminder message was sent on January 31, 2022.

              Hence, request you to apply for duplicate NOC by remitting Rs. 500/- at the branch.

              For future queries write directly to us at our email ID [protected]@indusind.com.

              Regards,
              Team IndusInd Bank
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                U
                Ujwalkini
                from Gurgaon, Haryana
                Jun 20, 2022
                Resolved
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                Resolved

                Hi Team,

                I was holding a 2 Wheeler loan from your bank, For which I have paid all premiums. My last premium was paid in September 2018. I want to get a soft copy of the NOC to my E-mail id. Request you to help me with this.

                Loan No : KBJ01449H
                Customer Code : CU8292745
                NAME : Ujwal Ullas Kini
                Contact No : [protected]
                E-mail : ujwal.[protected]@hotmail.com
                Jul 25, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 24, 2022
                IndusInd Bank Customer Care's response
                Hi Ujwal

                We have responded to your concern Vide service request number 22698439

                Thanks
                Team IndusInd Bank
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                  K
                  Kiranupsc21
                  from Raikal, Andhra Pradesh
                  Jun 16, 2022
                  Resolved
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                  Resolved

                  My Car loan is cleared on 31.05.2022 but noc is not issued . I dont understand when bank teams are that particular in recovering the amount that we fail to do on time, why don't you maintain the same sincerity after clearing the full loan . I want the NOC as soon as possible .

                  My car no:TS07FN7687
                  LOAN NO: ZCFDLNAHS00427C
                  Jul 23, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 17, 2022
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that our team is working on your concern vide Service Reference Number: 22567146. Request your co-operation in the interim.

                  Regards,
                  Team IndusInd Bank
                  Verified Support
                  Jun 20, 2022
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that For the deal AHSXXX27C No Objection Certificate sent on 08/06/2022 vide DTDC Courier Consignment No C17823467. Please collect No Objection Certificate from the branch on or after 23.06.2022. We trust the concerns raised by you has been resolved to your satisfaction. For future queries write directly to us at our email ID [protected]@indusind.com

                  Regards,
                  Team IndusInd Bank
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                    K
                    Kiranupsc21
                    from Raikal, Andhra Pradesh
                    Jun 12, 2022
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                    Hi,
                    My Car loan is cleared on 31.05.2022 but noc is not issued . I dont understand when bank teams are that particular in recovering the amount that we fail to do on time, why don't you maintain the same sincerity after clearing the full loan . I want the NOC as soon as possible .

                    My car no:TS07FN7687
                    LOAN NO: ZCFDLNAHS00427C
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 13, 2022
                    IndusInd Bank Customer Care's response
                    We regret the inconvenience caused. Request you to write to us at [protected]@indusind.com along with your contact details to enable us to assist you.
                    Jun 15, 2022
                    Updated by Kiranupsc21
                    What is your email address
                    Jun 15, 2022
                    Updated by Kiranupsc21
                    What is this protected
                    Jun 15, 2022
                    Updated by Kiranupsc21
                    No response from indusind.
                    Issue not resolved
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                      H
                      Harshu Tanwani
                      Jun 12, 2022
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                      Account frozen and blocked

                      Address: Indore

                      My name is harsh tanwani
                      And i face that problem for 3-4 days and i need my account balance urgently i submiited all documents in bank but no response my -ac no.[protected]
                      Please check my account status...
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                      B
                      bkd18
                      from mumbai, Maharashtra
                      Jun 11, 2022
                      Resolved
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                      Resolved

                      Address: REKHA INFOTECH,B13,BHAVESHWAR MARKET,M.G.ROAD,GHATKKKOPAR EAST,MUMBAI 400077.

                      Respected madam/sir,
                      I Mr.Bhumil Kamlesh Doshi had applied loan from Ziploan loan no- zl[protected] and in connection with IndusInd bank loan no:[protected] dated: February 2020 amount: Rs. 1, 92, 000 at 26% p.a interest rate.
                      I have paid all my emi on time. Now zip loan and IndusInd bank say rs.1492.00 is outstanding since 2020 which is unbelievable as i have paid all the necessary emi on time.
                      I informed zip loan and the bank of this issue but their response was poor/not satisfaction.
                      In between zip loan and IndusInd bank, my CIBIL score has been damaged badly.
                      I wanted to purchase a motorbike for my family and due to the zip loan and IndusInd bank internal issue, am unable to apply loan as they both has spoiled my CIBIL score.
                      I want this matter to be cleared asap and also the damages which they have done to my CIBIL score they should be penalized and revise my CIBIL score to positive.
                      I can provide all data when required.
                      Your help in this matter will help me and my family a lot.

                      Kind regards,

                      Bhumil K Doshi
                      [protected]
                      +1 photos
                      Jul 15, 2022
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 13, 2022
                      IndusInd Bank Customer Care's response
                      Dear Customer,

                      Request you to share us the latest cibil report at [protected]@indusind.com for us to assist you further.

                      Regards,
                      Team IndusInd Bank
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                        S
                        SRL CARRIERS VAPI
                        Jun 11, 2022
                        Resolved
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                        Resolved

                        NOC of 2 Commercial Vehicle

                        Address: Thane

                        I had purchased 2 Ashok Leyland vehicle and loan taken from Indusind bank, in 2019 got NOC from bank bit it was lost during shifting of our home. Applied for duplicate NOC before 25 days by paying appropriate charges and with a indemnity but still no response. I have committed to sell both vehicles and taken token money for these.

                        But still no response from Indusind bank their reply is remain same that status is showing Dispatch...
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                        P
                        prakashbh073
                        Jun 8, 2022
                        Resolved
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                        Resolved

                        I had cleared the due amount on[protected] and requested the branch as well as sent an email to customer support asking for NOC and to remove the WRITTEN-OFF status from CIBIL as I require the NOC to produce in other institutions to take loans for Medical Emergencies.

                        It's been more than 10 days since I haven't received any response to my queries and when I visited the branch, they are not ready to help in any manner and their behavior towards customers was very disappointed.
                        I feel helpless during this emergency situation.

                        And for the queries which I had raised with Customer Support also helpless. These people are closing the service requests without providing resolution.

                        I know Banks usually take time of 15-20 days to produce NOC but this is the request which I made for some emergency.

                        Please help and resolve my issue.
                        Jul 17, 2022
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 09, 2022
                        IndusInd Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused to your banking experience. Please write to us at [protected]@indusind.com alongwith loan number and contact details and allow us some time to get back to you with an appropriate resolution.

                        Regards,
                        Team IndusInd Bank
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                          K
                          KRS jcl
                          Jun 8, 2022
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                          Hi,

                          I have taken two wheeler loan with loan number: AEE00813H. it was completed on July 2021 but bank people saying there was a cheque bounce on my loan, i have asked for account statement but there are not ready to provide me, after covid pandemic all other financial organizations provide everything on their respective websites or Mobile apps, Why INDUSIND bank not providing such data on Apps or Website. i need detail statement of my two wheeler loan to my email ([protected]@gmail.com).
                          IndusInd Bank customer support has been notified about the posted complaint.
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                            S
                            Santu84
                            from Bhiwadi, Rajasthan
                            Jun 6, 2022
                            Resolved
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                            Resolved

                            Address: IndusInd bank ,consumer finance division,Bhiwadi ,District Alwar,Rajsthan

                            I have made the full payment to bank on 20/03/2019 but still i have not received the NOC of my Car. bank manager and sales team are not responding on it. My car no is RJ40CA7237 and loan no is RTP00347C.
                            This is requested please release the NOC.

                            Regards,
                            Santosh
                            +1 photos
                            Jul 26, 2022
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 09, 2022
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            We wish to inform you that our team is working on your concern vide Service Reference Number: 22239471. Request your co-operation in the interim.

                            Regards,
                            Team IndusInd Bank
                            Verified Support
                            Jun 16, 2022
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            We request you to please contact our bank official Mr. Shobhit Kedia on his mobile number [protected] for further support and help.

                            Regards,
                            Team IndusInd Bank
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                              A
                              Adityaindian
                              from Patna, Bihar
                              Jun 5, 2022
                              Resolved
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                              Resolved

                              Invalid Account Activation

                              I was to open a zero balance account last year so I got know about IndusInd Bank Digi Start Savings account. I followed the procedure to open the account but due to unavailability of physical pan card it could not be opened and at the video verification it was told that I have to visit nearest branch to open the account at that time. I changed my mind to open the account but after few days I received a mail regarding the activation of the...
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                              Vengudupathy1976
                              from Chennai, Tamil Nadu
                              Jun 5, 2022
                              Resolved
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                              Resolved

                              Cheating account holders

                              Address: chennai

                              I have taken credit card loan Rs 345000 and immediately in the next day they have generated bill along with Loan EMI amount rs 26000 which is not acceptable. Please note that before taking loan i had discussed with loan final verification dept of indusind bank team person and they promised that if you taken loan today then EMI will start after next billing cycle only. But its not happened as promised. I want to close my loan with 345000 rs...
                              +2 photos
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                              M
                              Mohamfarhan
                              from Gorakhpur, Uttar Pradesh
                              Jun 4, 2022
                              Resolved
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                              Resolved

                              Address: Raneedeha gkp

                              Maine avi tk sb loan pay kar diya dhanione kaa but fir v show kar rha hau active loan jisse mera cibil score kharb ho rha hau
                              Jul 26, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 06, 2022
                              IndusInd Bank Customer Care's response
                              Dear Customer,

                              We request you to please share us with the below to [protected]@indusind.com to enable us to assist you further.

                              1) Loan Type
                              2) Account Number
                              3) Mobile Number
                              4) Complete CIBIL report in pdf/jpeg format

                              Regards,
                              Team IndusInd Bank
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