Claimed

IndusInd Bank Complaints & Reviews

3.1
Updated: Dec 10, 2025
Complaints 2191
Resolved
1322
Unresolved
869
Contacts

File a complaint to IndusInd Bank

Having problems with IndusInd Bank?

File a complaint and get it resolved by IndusInd Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndusInd Bank reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pradeep sree
from Tirupati, Andhra Pradesh
Jun 29, 2022
Resolved
Report
Copy
Resolved

Address: Plot no 29, non teaching colony opposite to Vidyanagar colony tirupathi

I have completed my bike loan before 2 years still I did not recive my NOC from them, my bike number APO3CG5591 and it is still showing active, so I want NOC from the bank immediately because it is showing still active
Aug 2, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2022
IndusInd Bank Customer Care's response
Dear Mr. Sree,
We request you to share below details to us at [protected]@indusind.com to enable us to assist you further.
Name:
Loan/Deal number:
Customer code:
Mobile number:
Loan closure date:

Regards,
IndusInd Bank Team.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    EbEnEzEr JeReMiAh
    Jun 28, 2022
    Resolved
    Report
    Copy
    Resolved

    I want my loan no and statement details
    Please provide the details.
    My vehicle no : TN29Q7918 YAMAHA rx135 to clear hypothetication from RC
    Jul 30, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 29, 2022
    IndusInd Bank Customer Care's response
    Dear Customer,
    We request you to share below details to us at [protected]@indusind.com
    Name:
    Deal/Loan number:
    Customer code:
    Mobile number:

    Regards,
    Team Indusind Bank
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aravinthk
      from Pollachi, Tamil Nadu
      Jun 28, 2022
      Report
      Copy

      Address: Venkatasa Colony, Pollachi, Tamil Nadu 642001

      I have completed my vehicle due in January 2022 with Indusind Bank. And they provided the NOC with the wrong vehicle number as TN 41 AV 8914 but my original number is TN 41 AV 8917. I submitted the again NOC to Indusind and they collected my original RC card too. but still 7 months I did not receive any updates from the Indusind Pollachi branch (Venkatasa Colony, Pollachi, Tamil Nadu 642001). Not picking up my calls and not responding properly when I directly visit the branch (Venkatasa Colony, Pollachi, Tamil Nadu 642001). Kindly help me to get the NOC asap, thank you.
      IndusInd Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vidyasagar HK
        from Mysore, Karnataka
        Jun 26, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Bangalore

        Dear Team,
        Your credit card collection team using vulger words using to ask payment..

        If we received phone and respond also thay people telling customer not responding...

        Also one Lady using very bad words and she told indusind ih father funded money give return back to his father money like that all she speek...

        If we givan PTP for payment paid this type of language thay are using to customer how can we digest...

        Below is contact no -

        [protected] - Lady no speeking volgerly

        Also attached lady photo who she using bad words...

        [protected] - speeking volgerly

        Above both no...

        Hope you people investing honestly...
        Jul 29, 2022
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Jun 26, 2022
        Updated by Vidyasagar HK
        Credit card collection team speeking vulgar words

        Dear Team,
        Your credit card collection team using vulger words using to ask payment..

        If we received phone and respond also thay people telling customer not responding...

        Also one Lady using very bad words and she told indusind ih father funded money give return back to his father money like that all she speek...

        If we givan PTP for payment paid this type of language thay are using to customer how can we digest...

        Below is contact no -

        [protected] - Lady number speeking volgerly

        Also attached lady photo who she using bad words...

        [protected] - speeking volgerly

        Above both no...

        Hope you people investing honestly...

        Verified Support
        Jun 28, 2022
        IndusInd Bank Customer Care's response
        Dear Customer,

        Greetings from IndusInd Bank.

        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

        We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

        Regards,

        Social Media Team
        IndusInd Bank Ltd
        Dear Customer,

        Greetings from IndusInd Bank.

        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

        We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

        Regards,

        Social Media Team
        IndusInd Bank Ltd
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dinu761
          Jun 25, 2022
          Resolved
          Report
          Copy
          Resolved

          I can't bear continues calls form them for credit card, please resolve this
          Jul 28, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Jun 25, 2022
          Updated by Dinu761
          I can't bear continues calls form them for credit card, please resolve
          Verified Support
          Jun 27, 2022
          IndusInd Bank Customer Care's response
          Dear Customer,

          Regret the inconvenience. Request you to visit the link https://www.indusind.com/in/en/personal/do-not-call-registration.html and register for Do not call to avoid unsolicited calls from IndusInd Bank.
          Should you require any clarification, request you to write us at [protected]@indusind.com for us to assist you further.

          Regards,
          Team IndusInd Bank
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nikhil Reddy Chilukuri
            Jun 24, 2022
            Report
            Copy

            Address: Vnc no 221 vinayak nagar colony hayathnagar

            My car Num is AP29BM2604
            I have cleared my loan in 2016
            But the bank is not responding to issue my NOC
            They are saying that some one has collected my NOC by I did not receive my NOC
            Now they are asking me to get FIR copy from police to get my NOC
            Worest service ever
            IndusInd Bank customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vishal.yadav_77
              from Sitapur, Uttar Pradesh
              Jun 24, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: SITAPUR,UTTAR PRADESH, GAZANAND COLPLEX NEAR LAL BAGH

              I'm vishal yadav i have two wheeler loan from indusind bank but my loan ger cleared in month of march 2022 and i don't have any dues but still ny account doesn't close and i can't get NOC.
              i need NOC its urgent i am visiting office sine last 20 days for closing of my account but my account is open still please
              solve this problem
              Jul 26, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 25, 2022
              IndusInd Bank Customer Care's response
              Hi Vishal

              We request you to DM us your contact details or write to us at [protected]@indusind.com to enable us to assist you

              Thanks
              Team IndusInd Bank
              Verified Support
              Jun 25, 2022
              IndusInd Bank Customer Care's response
              Dear Vishal,

              We request you to share below details to us at [protected]@indusind.com to check and assist you further.
              Mobile number:
              Loan number:
              Customer code:

              Regards,
              Team Indusind Bank
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nambirajan S
                Jun 22, 2022
                Resolved
                Report
                Copy
                Resolved

                Submitted Do Not Call Form - Receiving product calls

                I have filled Do Not Call form of Indus Ind Bank more than two times eventhough I am not the customer of the bank.

                Getting calls daily for Credit cards, Personal Loans and other products...

                Contacted Customer care team and informed them about submitted Do Not Call Form, they are asking to wait for 45 days. I am sure didnt provide them consent for making these calls before.

                Customer care team is...
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                G
                GitanajliB21
                from Mumbai, Maharashtra
                Jun 22, 2022
                Resolved
                Report
                Copy
                Resolved

                My father, Mr. Rajiv Bhatnagar, had an account with IndusInd bank as well as a credit card which he had not linked to his account. He passed away on 13 May 2021 after which there were no expenses on his card.

                I provided the death certificate at the bank. After a lot of follow up and getting clarifications to my questions regarding the pending payments from people at the bank, I cleared all the payments towards expenses in Oct 2021 and also provided the proof of payment towards expenses at the bank.

                Still, the bank people are harassing me for extra payment of over INR 40, 000 which is only towards late fees, interest, tax and other charges, This is for a card which has not been used since May 2021 and the bank has been informed about the death of the owner. Despite payment of over INR 52000 towards expenses from my end I am getting threatening and abusive calls from the bank.

                Now even though the bank account is not linked to the credit card, they have blocked over INR 40, 000 from the IndusInd account despite all these explanations over email and despite clearing all payment towards expense in Oct 2021. This is against the RBI rules and is illegal. Also illegal is their threatening and abusive calls from their collection agencies
                Jul 29, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 22, 2022
                IndusInd Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused to your banking experience. Please write to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

                Regards,
                Team IndusInd Bank
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  gupthemant
                  from Kanpur, Uttar Pradesh
                  Jun 21, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 64/198 B, GADARIYA MOHAL

                  I have not received NOC of my car loan account number ULK05903C

                  when I contacted the branch regarding this they told that your NOC is got expired and you have to pay further fee for new NOC

                  my complaint is why bank have not informed me that your NOC is available for collection and moreover not given any letter that your loan is completed and their is no due. So that I collect the same.

                  They always make several call and send sms before every emi but they are interested to informed for Noc

                  It show Lack of service from bank

                  Kindly revalidate my noc and resolve the matter
                  Jul 27, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 24, 2022
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  We wish to inform that NOC was dispatched on January 18, 2022 and SMS was sent to you during January 20, 2022 for collecting the NOC and again reminder message was sent on January 31, 2022.

                  Hence, request you to apply for duplicate NOC by remitting Rs. 500/- at the branch.

                  For future queries write directly to us at our email ID [protected]@indusind.com.

                  Regards,
                  Team IndusInd Bank
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    Ujwalkini
                    from Gurgaon, Haryana
                    Jun 20, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi Team,

                    I was holding a 2 Wheeler loan from your bank, For which I have paid all premiums. My last premium was paid in September 2018. I want to get a soft copy of the NOC to my E-mail id. Request you to help me with this.

                    Loan No : KBJ01449H
                    Customer Code : CU8292745
                    NAME : Ujwal Ullas Kini
                    Contact No : [protected]
                    E-mail : ujwal.[protected]@hotmail.com
                    Jul 25, 2022
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 24, 2022
                    IndusInd Bank Customer Care's response
                    Hi Ujwal

                    We have responded to your concern Vide service request number 22698439

                    Thanks
                    Team IndusInd Bank
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kiranupsc21
                      from Raikal, Andhra Pradesh
                      Jun 16, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      My Car loan is cleared on 31.05.2022 but noc is not issued . I dont understand when bank teams are that particular in recovering the amount that we fail to do on time, why don't you maintain the same sincerity after clearing the full loan . I want the NOC as soon as possible .

                      My car no:TS07FN7687
                      LOAN NO: ZCFDLNAHS00427C
                      Jul 23, 2022
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 17, 2022
                      IndusInd Bank Customer Care's response
                      Dear Customer,

                      We wish to inform you that our team is working on your concern vide Service Reference Number: 22567146. Request your co-operation in the interim.

                      Regards,
                      Team IndusInd Bank
                      Verified Support
                      Jun 20, 2022
                      IndusInd Bank Customer Care's response
                      Dear Customer,

                      We wish to inform you that For the deal AHSXXX27C No Objection Certificate sent on 08/06/2022 vide DTDC Courier Consignment No C17823467. Please collect No Objection Certificate from the branch on or after 23.06.2022. We trust the concerns raised by you has been resolved to your satisfaction. For future queries write directly to us at our email ID [protected]@indusind.com

                      Regards,
                      Team IndusInd Bank
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kiranupsc21
                        from Raikal, Andhra Pradesh
                        Jun 12, 2022
                        Report
                        Copy

                        Hi,
                        My Car loan is cleared on 31.05.2022 but noc is not issued . I dont understand when bank teams are that particular in recovering the amount that we fail to do on time, why don't you maintain the same sincerity after clearing the full loan . I want the NOC as soon as possible .

                        My car no:TS07FN7687
                        LOAN NO: ZCFDLNAHS00427C
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 13, 2022
                        IndusInd Bank Customer Care's response
                        We regret the inconvenience caused. Request you to write to us at [protected]@indusind.com along with your contact details to enable us to assist you.
                        Jun 15, 2022
                        Updated by Kiranupsc21
                        What is your email address
                        Jun 15, 2022
                        Updated by Kiranupsc21
                        What is this protected
                        Jun 15, 2022
                        Updated by Kiranupsc21
                        No response from indusind.
                        Issue not resolved
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Harshu Tanwani
                          Jun 12, 2022
                          Report
                          Copy

                          Account frozen and blocked

                          Address: Indore

                          My name is harsh tanwani
                          And i face that problem for 3-4 days and i need my account balance urgently i submiited all documents in bank but no response my -ac no.[protected]
                          Please check my account status...
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy
                          B
                          bkd18
                          from mumbai, Maharashtra
                          Jun 11, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: REKHA INFOTECH,B13,BHAVESHWAR MARKET,M.G.ROAD,GHATKKKOPAR EAST,MUMBAI 400077.

                          Respected madam/sir,
                          I Mr.Bhumil Kamlesh Doshi had applied loan from Ziploan loan no- zl[protected] and in connection with IndusInd bank loan no:[protected] dated: February 2020 amount: Rs. 1, 92, 000 at 26% p.a interest rate.
                          I have paid all my emi on time. Now zip loan and IndusInd bank say rs.1492.00 is outstanding since 2020 which is unbelievable as i have paid all the necessary emi on time.
                          I informed zip loan and the bank of this issue but their response was poor/not satisfaction.
                          In between zip loan and IndusInd bank, my CIBIL score has been damaged badly.
                          I wanted to purchase a motorbike for my family and due to the zip loan and IndusInd bank internal issue, am unable to apply loan as they both has spoiled my CIBIL score.
                          I want this matter to be cleared asap and also the damages which they have done to my CIBIL score they should be penalized and revise my CIBIL score to positive.
                          I can provide all data when required.
                          Your help in this matter will help me and my family a lot.

                          Kind regards,

                          Bhumil K Doshi
                          [protected]
                          +1 photos
                          Jul 15, 2022
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 13, 2022
                          IndusInd Bank Customer Care's response
                          Dear Customer,

                          Request you to share us the latest cibil report at [protected]@indusind.com for us to assist you further.

                          Regards,
                          Team IndusInd Bank
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            SRL CARRIERS VAPI
                            Jun 11, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            NOC of 2 Commercial Vehicle

                            Address: Thane

                            I had purchased 2 Ashok Leyland vehicle and loan taken from Indusind bank, in 2019 got NOC from bank bit it was lost during shifting of our home. Applied for duplicate NOC before 25 days by paying appropriate charges and with a indemnity but still no response. I have committed to sell both vehicles and taken token money for these.

                            But still no response from Indusind bank their reply is remain same that status is showing Dispatch...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            P
                            prakashbh073
                            Jun 8, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            I had cleared the due amount on[protected] and requested the branch as well as sent an email to customer support asking for NOC and to remove the WRITTEN-OFF status from CIBIL as I require the NOC to produce in other institutions to take loans for Medical Emergencies.

                            It's been more than 10 days since I haven't received any response to my queries and when I visited the branch, they are not ready to help in any manner and their behavior towards customers was very disappointed.
                            I feel helpless during this emergency situation.

                            And for the queries which I had raised with Customer Support also helpless. These people are closing the service requests without providing resolution.

                            I know Banks usually take time of 15-20 days to produce NOC but this is the request which I made for some emergency.

                            Please help and resolve my issue.
                            Jul 17, 2022
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 09, 2022
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused to your banking experience. Please write to us at [protected]@indusind.com alongwith loan number and contact details and allow us some time to get back to you with an appropriate resolution.

                            Regards,
                            Team IndusInd Bank
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              KRS jcl
                              Jun 8, 2022
                              Report
                              Copy

                              Hi,

                              I have taken two wheeler loan with loan number: AEE00813H. it was completed on July 2021 but bank people saying there was a cheque bounce on my loan, i have asked for account statement but there are not ready to provide me, after covid pandemic all other financial organizations provide everything on their respective websites or Mobile apps, Why INDUSIND bank not providing such data on Apps or Website. i need detail statement of my two wheeler loan to my email ([protected]@gmail.com).
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Santu84
                                from Bhiwadi, Rajasthan
                                Jun 6, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: IndusInd bank ,consumer finance division,Bhiwadi ,District Alwar,Rajsthan

                                I have made the full payment to bank on 20/03/2019 but still i have not received the NOC of my Car. bank manager and sales team are not responding on it. My car no is RJ40CA7237 and loan no is RTP00347C.
                                This is requested please release the NOC.

                                Regards,
                                Santosh
                                +1 photos
                                Jul 26, 2022
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 09, 2022
                                IndusInd Bank Customer Care's response
                                Dear Customer,

                                We wish to inform you that our team is working on your concern vide Service Reference Number: 22239471. Request your co-operation in the interim.

                                Regards,
                                Team IndusInd Bank
                                Verified Support
                                Jun 16, 2022
                                IndusInd Bank Customer Care's response
                                Dear Customer,

                                We request you to please contact our bank official Mr. Shobhit Kedia on his mobile number [protected] for further support and help.

                                Regards,
                                Team IndusInd Bank
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Adityaindian
                                  from Patna, Bihar
                                  Jun 5, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Invalid Account Activation

                                  I was to open a zero balance account last year so I got know about IndusInd Bank Digi Start Savings account. I followed the procedure to open the account but due to unavailability of physical pan card it could not be opened and at the video verification it was told that I have to visit nearest branch to open the account at that time. I changed my mind to open the account but after few days I received a mail regarding the activation of the...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy