IndustryBuying.com Complaints & Reviews

Sump pump AWD :[protected] not delivered, but in the system shows already delivered. Costomer service didn't pick up phone. I need pump or money refund. No follow up and no call from both suppliers industry buying and Xpressbees courier service....

My order sump pump not delivered, no customer support, AWD no :[protected], I need money back...

Hello IB,

I ordered a chair recently, from your website.
From the moment box package arrived, we are continuously calling, reporting, etc.
Entire legs portion, hydraulics, wheels 4 thing, basically the chair's leather portion came, not the bottom steel portion.
I have called many times, sent emails to your management Ms.Swati, Mr.Rahul, Customer Care team also.

I keep getting emails case...

यह मेरा बहुत ही वास्तविक रिव्यु है, कभी भी industrybuying.com पर से ना खरीदें क्योंकि वह बहुत बुरे लोग हैं, कोई जिम्मेदार व्यक्ति नहीं है, जब आप आर्डर करते हैं तो सामने से बात करते हैं और...

I am a seller in industry buying.com...my orders are not getting picked up by the logistic services.
Order id-[protected]
Order id- [protected]
Order id- [protected]
SLA is getting breached, even when it's not my fault.
I have tried writing email to industry buying also got no response, tried WhatsApp too still no response.
Kindly provide assistance....

Last month I purchased Officer chair from industry buying and now after 10 days its tyre came out and its very difficult to sit on it .As such u are requested to fix ir or replace it ....

I got defective product, against which i have ordered. This product was returned back in december 2022. And was assured that money will be returned back. It is already 1.5 month, till now, ihave not got money and they are not giving date by when it will return back, also they are playing with me by giving different reason....

Sir maine 3 jan ko order kiya tha wo mujhe damage receive hua 13 jan ko order return kiya maine but 13 days ho gye abhi tk meri payment mujhe wapis nhi di h...

Order number : [protected]
I had Placed the order on 8th december. IndustryBuying.in cancelled the order on 29th december.
As per their cancellation policy the amount should be refunded within 48 hours of cancellation.
After waiting a few days I sent an email regarding this on 1st january.

I have sent 8 follow up emails regarding this and no refund has been provided.

They have provided...

Scratches all over the machine
Front side rake dent
Gap and overlap of the front and rear rake
Fuel tank not fitted completely
No user manual
Packing Box damaged on all the sides

Thermacoal sheet inside box crushed completely and pieces went inside engine

No screws to fit the wheel
Order Id: [protected]

They claim that they have 100% buyer protection,...

I bought Powerwash Pressure washer PW-M28 from Industrybuying.com on 18th September 2022 and the same was delivered to me 22nd September 2022 and from then I have used the product 4-5 times only and after 3 uses, the product for leakage problem. On December 14th, I contacted industry buying customer care for the repair by service personnel and they sent a Google form for return of the item which I had filled and attached the photos and video...

I have ordered a pump, order no is [protected], i have not recieved the pump yet. I want to know when it will be delivered I have paid the money by online transfer.
Dev...

I had ordered a pump online during Oct 2022, fully paid and it was delivered as well. But once I got a plumber, fitted the pump, it worked once and stopped within minutes. My ordeal started from that time.

I raised a complaint, shared picture video etc as was asked. A replacement was scheduled. Courier person called, picked the pack but within minutes returned to say that because the package was heavy he cannot carry it on...

I have bought a product recently from industrybuying. After inspecting the same, i do not want the product as the quality is not upto mark. Suddenly industrybuying is not going to initiate the return as THEY find it nothing wrong.
I do not need that product anymore, so they should respect it and initiate the return, but are no at all helpful....

My experience with Industrybuying.com
1. I placed order on 10th November on the site.
2. I received a call from the call center to confirm the order. I requested to check the stock so that I can inform my client about the same and the same was informed to that sales person. The material was found in stock as per the sales person and will be delivered to Pune in 2-3 days.
3. Two days later, I requested to change billing...

I had placed the order for 5SL43630RC - 1 nos.
After that I received a call from the call center for enquiring whether the order is confirmed and I informed them if the stock is available I shall commit my client ahead for delivering the product, to which they replied, the material is in stock and will be delivered to you within 3-4 days.
The immediate next day, I had informed them to change my billing details and confirmed...

Incident Date :08/10/2022
On 8th Oct 2022, Self had made online transactions for buying safety shoes & 2 times money has has been deducted but order not confirmed. Following are the transaction refernce from my HDFC bank as[protected] &[protected]. Transaction amount for each transaction is INR 1790 /- with total of INR 3580/-

I really fed up with this Industry Buying & following up last a month time thru mail...

I have selected Size 10 jcb safety shoe. But size does not suit my leg and hence I asked industrial buying to replace shoes with size 11 and they are not replacing. Kindly replace my shoes with size 11 shoe size.
My order number is [protected].

Regards
Raghavendra...

Hello i have ordered wifi smart camera from industrybuying.com. The seller has shipped used product and faulty product. I want to return my product.
Delivered: Hi Muthunizar Your Industrybuying order [protected] has been delivered to you. If the product has not been delivered yet, please reach out to us at [protected]@industrybuying.com or +91 [protected]. Share your experience here https://industrybuying.clickpost.in/page?waybill=[protected]&source=sms&cp=6....

A Listed hardware was purchased against RTGS payment to industry buying, however industry buying is denying receipt of amount. Already shared bank transaction proof but not agreeing...