IndustryBuying.com Complaints & Reviews

I have ordered on july 16, 2020 (Order no.[protected] and paid the bill online. There was a confirmation email from industrybuying.com. That's it, after that nothing moved. The status of the order remains as it is. I tried to call their number, nobody picked. I emailed them, used their chat option, but no response. They should refund my payment as they are not interested to supply the items....

I have ordered 2 products from industrybuying but they had not delivered it and now not receiving calls. Pls help me...

I bought Gibson Finger Tip Pulse Oximeter VKB0024 from Industry buying website on 13 Jul 2020. Vide order no.[protected] and paid Rs. 1, 932/- Via UPI.

Vendor name:- Vkade Bio Sciences Pvt Ltd.
Add:- C-8/9, Krishna nagar, Delhi 110051

however When i have open package and found that It is other inferior quality Chinese brand Pulse Oximeter and not Gibson. They are selling Chinese product and cheating...

I've placed an order on 2nd july for "divano black color modular office chair dm48" with order id: "[protected]". As per website the've given an shipment tracking id for xpressbees courier. However, while checking the courier website, it says no data found.
It's been 2 weeks and still i don't know the status of my order. Tried sending multiple emails through their online support channel and from my personal email id as well but not even...

I have placed order on july-2nd and made the payment online.

But there is no update after that. Tried contacting the customer care number, but no response. Have sent the mail to [protected]@industrybuying, still no response....

Sir I ordered a Crompton Greaves motor from Industry buying .com for my cooler with order ID[protected] of amount Rs 2012 on 9June 2020 and upto 22 June order not dispatch so I cancelled order but after cancellation of order I am not received any refund amount in my bank I talked to customer care number many times they said transfer refund amount and gave me failed transaction ID which I check with bank .but I talk to bank no amount is received...

Purchased a machine worth rs-13661/- on 17th june.
Order no :[protected].
Still goods are not received.
Last week customer support told to wait for 2 days.
Tried to contact customer support center but call gets disconnected automatically.
Posted message on their chat but no response....

Hi

This is related to order no[protected], done on the date 10th june 2020. Order got shipped on 24th june 2020 after repeated calls. Then the shipment is processed for return which i have not requested. Your customer care is not at all reachable and always disconnecting. You do not have alternative numbers or escalation. Ivr option 2 always discnnects call, and if you use ivr option 1, sales guys just transfer the call without...

Dear sir/ma'am,

Sorry to say that i am disappointed with your service. Nobody receives calls on the helpline number. I ordered a magnetic drive pump (Order no :[protected] on 23rd june. It's more than one week over and still in 'order confirmation' state.

I feel that you will take a long time to get it delivered.

Therefore, i am hereby requesting you to kindly specify a date of delivery or...

Dear sir/ma'am,

Sorry to say that i am disappointed with your service. Nobody receives calls on the helpline number. I ordered a magnetic drive pump (Order no :[protected] on 23rd june. It's more than one week over and still in 'order confirmation' state.

I feel that you will take a long time to get it delivered.

Therefore, i am hereby requesting you to kindly specify a date of delivery or...

Order no :[protected]; for remi wall fan
Transaction id:[protected]
Merchant website: www.industrybuying.com
Amount paid: 2325.41
Order date:[protected]:18:50

Amount paid in full.

When i checked the order status last night, there was "order received". I sent a message last night asking for my order status and now i see the status has changed to "ready for ship on 29 jun 2020'....

My order for below items was pre-paid by debitcard and was approved. after 1week the order got automaically cancelled and amount refunded back. Its been another week but the mone has not been credited back to my bank.
The customer care mobile number gets auto conected and thereafter diconnects.

Order No :[protected] items)
Sparxs 14X160 mm M-8 Anchor Hook...

I have ordered stanley 1/2 inch 4 mm hexagonal bit socket stmt73371-8b-12
Qty: 3 and paid the billed amount upfront. However i have not been provided an estimated delivery date against the order no :[protected]. Customer support no. Is not connecting, and sales team are not taking calls for customer issues. I had ordered online only because of emergency requirement but am afraid that i will not receive the products in time....

Hi,

I have ordered a black & decker 350w corded string trimmer from industry buying through online. My order number is[protected]. But did not receive any order confirmation email or sms after that. I did not even received the invoice of that purchase but my money got debited from my cc account for that. I called the help line number and they are not receiving my call. I sent emails but did not get any response back from...

We have purchased office chair from industrybuying.com. My order no.[protected]. As it was covid 19 situation they are not accepting cash on delivery. I have paid them by netbanking while placing an order my receipt no is ar7445437 dt 30/05/2020. After 15 days chair came to my address while opening parcel as it was not packed well i found some parts are missing. I called up customer care no: +91 [protected] they told me to mail the whole thing...

I have purchased a safety shoe from industry buying order no[protected] of rs 1606.00 but the order cancelled by industry buying it self and the money need to be refunded. One of the worst e commerce site i ever met....

Dear sir,

I have ordered 1 nos (Mastech ms2001 digital ac clamp meter 1000 a 750 v) and paid money on 04.06.2020 vide order no.[protected]. When i ordered the materials the delivery time has shown in the display expected dispatch by 11 jun 2020. Still i don't know the statues. Even tracking also blanked and the customer support also no response. Kindly arrange to send the materials or return the money.

Ghousebr...

I ordered two items with industrybuying.com but till today, i have not received any notification and no feedback about the status of dispatch of items. The customer service number mentioned on their mobile app goes unattended and they do not respond to the emails. Therefore, there is no way to approach the company. I am feeling cheated and i request consumer complaints forum to take up the matter with the company and government authorities...

My order[protected] status showing cancelled. Neither i cancelled order nor i have received refund. I am trying to contact customer care ([protected]) but no one is responding....

I have order the materials on 07.05.2020 still it is not delivered. I ave requested to cancel the order. The payment also not refunded still now.
My order no.[protected] rs. 9007 &[protected] rs. 15691.26. Kindly do the needful.

R. Selvaraj.
[protected]....