IndustryBuying.com Complaints & Reviews

I brought one item from industry buying on line shopping store. My — order id: 686233 dated 23.05.2016. It was cancelled on 01 june, 2016 by the store itself due to non availability of the item. Till date i did not received the refund amount although a number of time when talked to customer care they assured to get the refund within next day. I require immediate refund and very much dissatisfied to deal with this site....

Hi

I placed an order various products on 13th of may 2016 worth an amount of rs.22181. The order number is 660686. I had called the next day (14th may) and requested for the order to be cancelled, the person i spoke to said she had cancelled the order, which was not done. I called again on 15th and 16th to cancel the order and each time i was told the order was cancelled and i will recieve a refund in 2-3 business days. On...

I ordered two wheeler Front & Back wheel tyres but I received two front tyres only.. Below I mentioned the problems I faced with industry buying.

Dear Vishal,

Here I attached the photo copy for your reference, and I am waiting for reply or corrective action from Team IB. I received Ceat Secura Zoom instead of Ceat Grip 6 Ply 46P. Do the needful.

Thanks & regards,
Sundaravadivel S
br...

My order id is 687136. I have placed the order on 24th may. I was expecting it to reach me by 2nd June. When I called today your executive informed me that one of the items is out of stock and they will look for alternate options. Post getting the product you will take 5 more days to deliver. My restaurant is opening on 10th June. How can I open without the equipment in place. Please act on urgency and send me the product ASAP...

With regards to order no. 633971 where non genuine product was shipped, a lot of times i reached out to industrybuying.com customer care wherein they promised a reverse shipment. Also multiple mails were sent but to no response. Everytime, i contact them, they put you on hold for 15-20 mins hoping we will disconnect the call. When the call is not disconnected, they would drop the call saying that the reverse pickup is scheduled for the next...

I purchased 3 "Cera CG 302" bathroom hand showers with order no. 601416 online from their website on 19 April 2016. I received the products in two batches from two different sellers. First one was received on 26 April 2016 for which I immediately contacted them over phone to report the wrong product sent to me. I was asked to send an email for the same, which I did. After receiving the second batch on 29 April 2016 I again sent a mail informing...

I had order a micrometer from this online portal www.industrybuying.com on may 10th 2016. Earlier it showed that the item is booked but processing didn't start. I had made a payment of Rs 1369 for the said product. Also since the processing didn't start i mailed them. But they didn't reply. Later on 22nd may i got an sms from them saying my order got cancelled. When i checked my profile in the said site they showed my order got cancelled...

This website is completely fraud as i used a coupon code named "enjoy12" which stated that i will get 12% off + extra 10% cashback when paid through paytm wallet. I used this coupon code and paid successfully rs. 982 through paytm wallet. I bought tp-link tl-wr841n speed 300 mbps wireless n router. I got my product delivered.

After that, i waited for a day and checked that i have not got the cashback. I called them and they...

Order Processed
I got the e-mail
I put the wrong tin number accidently so want to know is there any relation of an order with tin number and with delivery if it's have any relation with tin so please refund the money so i can reorder.
I want to know my order status as i cannot see the order detail on my industrybuying account. My Order ID is 671658. kindly revert fast....

In-spite of the above order cancellation on 11.05.2016 i am getting order
confirmation through mail & by SMS also, As per the discussion which i had
with your customer care executives ( Mona Grover, Priya Handa, Rinki Yadav,
Mohit Kumar) refund amount will be credited to my account with in 48
hours, as per your company policy refunded amount has to credit in my
account by today. Kindly do the needfull ASAP,...

I have ordered stanley[protected] pcs. 3/8 inch drive metric socket set on 3rd may 2016 for rs:1746 from industrybuying.com and it was shipped and delivered to me under order id 634242 by fedex with tracking number[protected] by 13th may.
When i unpacked the box instead of the 24pcs 3/8 socket set, the dealer shipped me a 35pcs 1/4 socket set (Stanley[protected].
On 14th may i called the customer support toll free number...

Dear sir,

i order mixer grinder from industrybuying.Com and after paying product amount. There is no confirmation message received that payment made by you against bajaj rex 500 mixer grinder.

But after order confirmation and payment made there is no progress shown in product delevery.

After 5 days later compancy has changes there product pic on website. When i call the customer care the company...

I was placed an order for autocon spd cyclic on 16 march. You had delivered other model which is useless for me on 15 april i.E. One month. And it had reverse picked on 18 april till to day i.E. 06 may my money has not refunded very worst service from your ward.
I called your customer care several times atleast they are not attempting my call & not replied to my mails.
I was not expected this type of negligence & irresponsibility.br...

Order id 347352 on 02 apr, 2016
I have ordered for the following items: -
1. Max slim bib cock bathroom faucet type of product: bib cock
Model name: slim -

Quantity 3 nos. Cost - rs. 609.00

2. Hp 802 combo black & tri colour ink cartridge
Quantity - 1 no. Cost -rs. 1, 132.00

I have received the hp - 802 cartrideges.

But, till date i have not been...

I had ordered 2 CEAT tyres (Zoom D) on April 19th 2016. Order ID 600265. There was 30% off and that is the reason I placed 2 tyres(front & rear). While placing the order, it was mentioned that order would be dispatched within 24th. Thereafter, I haven't got any intimation regarding my order until Friday, April 22nd. I contacted customer care toll free number. It took almost 30 minutes to get connected with the executive. When I got connected...

Nagapattinam,
[protected].
Dear sir,
We have to celebrate a family function on[protected]. We want to renovate our house. In this connection, i have placed orders with industry buying for british paints products as follows.
1) order id[protected] items) on[protected] for rs 28, 736
2) order id 566747(1 item) on[protected] for rs 2, 923
3) order id 566762(1 item) on[protected] for rs 944
4)...

I had placed an order at www.industrybuying.com on 15th april 2016 with order id : 590983. (Anchor goldline 60 w 3 blade blue pedestal fan
Qty: 2), however, its been more than 10 days there is no update. Seems your company is fake and just here to fool customers. Planning to register a complaint of fraud and malpractices against your website with eow....

I ordered RGP Indian Standard Convex Mirror from industrybuying order no 495484 .
I received completely broken product and its many bits and pieces where I couldn't open the package itself fully.
I contacted the customer care about the defective product. They suggested that I send them pictures of the same and they will follow it up. I mailed the pictures on 14 Mar 2016 but still no reply from industrybuying. They have the...

Hi, my order id is 528264 (Metal detector). I received my order on 21st march in damaged condition. I opened the packet in front of the courier boy and when i found the metal detector is damaged i immediately called the customer care number and spoke to mr rajat negi. He told me to pay the courier boy and drop an email to their email id which will start the replacement/return process. I made a mistake of trusting him and till date i am not...

I had already posted a complaint and the officials at industrybuying.com assured me several times of the refund but they did not. Industrybuying is into severe malpractices regarding refund . They are lying to me everyday when i call them giving false assurances to my refund request.
I, therefore, request industrybuying to do the needful asap as i will leave no stones unturned to get my hard earned money back.

Regards.br...