IndustryBuying.com Complaints & Reviews

I had ordered this stethoscope on 17/08/2016 .. But i had ordered the wrong product.. I would like to cancel the order. But noone is picking up at the toll free number. And noone is responding my email. I need that order to be cancelled.

Thank you

Dear sir
I make a online payment of 53988/- on 06/aug/2016
Order id : 886696 (1 items)
Order date :
06 aug 2016, 02:36 pm
Amount :
Rs 53988
Payment mode :
Credit_card
Till date mechine not delivered and customer care number also not lifting please sove the issue as well as possible

Regards
G sudhakar
[protected]
Vij

We placed an order no 869159 for molykote 1000 about 12-15 days back and money was paid through credit card.

Today we received a regret from industrybuying that product cannot be supplied. This kind of acts are being done knowingly in order to utilize customers money without any interest.

We don't have any idea that how many customers are cheated like us. Why government is not asking such type of fraudulent companies that how much money they make by utilizing customers money.

Regards

Rakesh mantrao
Director
Contour cnc products pvt ltd
17, ind phase 1, panchkula

I have purchased CRI flat 3 core cable by paying INR 947 on[protected]. The order ID 667982 .They have send a mail on[protected] informed that the order was cancelled and refund will be credited to my account.But after repeated requests by email the amount is not credited to my account.Please help

I had submitted a complaint regarding the company www.jobishh.com on the above forum. While I thank www.consumercomplaints.in for helping me to get my complaint highlighted to the said company and for helping me to get the same resolved, I'm now regularly getting spam emails and getting subjected to harassment from people whom I don't know and would never like to be associated with, due to my personal contact details displayed on my complaint. Unfortunately my username is also my email ID, whereby anyone and everyone can reach me and spam me. This is causing a lot of trouble for me, whereby I would like to request the forum administrator to help me by removing all my contact details from my post and my user name.

Hi team

I am not able to track shipment of the order placed by industry buying.
Order 888276 placed long back i.e. for more than 2 weeks however it is still not delivered.
Shipment id provided by industry buying is not tracable and xpressbees do not have any clue about the shipment.

This ia really frustrating as I have been waiting for the order since long.
Need this to be resolved at the earlieat and help me deliver my order asap.

Regards

I had ordered karcher vaccum cleaner wd6 p, though i wanted cod but it was not available so i paid rs21000/- approx by cr card. The company has not shipped the order and no reply from customer care nor any phone is reachable. I think this is a sham website as the fax number given on the website is of some pvt person. I have asked them to cancel the order but no reply from them. I think this is a online fraud. If you can reach the company kindly have the order order id 905653 dt. 12 aug 2016 cancelled. I want to cancel the order it has not been shipped.
I hope sound sense of responsibility will prevail on this company & this would be cancelled (If they relay exist). If i don't get any response from them i will be approaching cyber cell 7 economics offences wing. Kindly cancel the order & refund immediately.

I placed an order 813416 for Texmo Taro TSH 3 1 HP Domestic Monoblock Pump via Induatrybuying.com on 15 Jul 2016. I completed full payment of Rs. 4840 now nearby one month the order is placed and I have still not received. I contacted 4 times through phone and email but I am not receive the information whether delivered or refund. So I want to do the possible process to refund immediately.

Industry buying — delivered substandard / unsat item

2 reviews
Ro romeopillai on jul 30, 2016
Submit a complaint
Refer:-
Transaction id:[protected]
Merchant website: www.industrybuying.com
Amount paid: 5606.00
Order date:[protected]:35:04

1. Industry buying dispatched the item after repeated reminders to their customer service

2. Substandard/ damaged item received after 21 days of placing order.
.
4. Complaint registered to their customer care vide complaint number 00057522 dated 26 may 2016 regarding replacement o[censored]nsatisfactory item.

5. Approx 10 phone calls and 15 email send to their customer care regarding above mentioned subject.

6. As on today i, e. 30 jul 2016, industry buying couldn't took a decision that how to replace the damaged item supplied by them (Necessary email from team ib and we care can be produced as evidence).

7. As a valuable customer i am not satisfied with team industrybuying's qa inspection service, customer service and management,

8. Received the brand new item in unsat condition leads to degrade the brand value of reputed m/s bajaj company too.

9. It is requested that necessary guidance / support may be provided.
Complaint status
[aug 01, 2016] industrybuying.Com customer support has been notified about the posted complaint.

Hi Team,

I placed an order 888276 for two car tyres with size 155/ 80/ 70R via Induatrybuying.com on 6 Aug 2016. I am unable to track my order now on the site and also completed full payment of Rs. 5150.
Please help deliver my order at the earliest.
Order number: 888276.
Also need to know the expected delivery date.
I have updated contact details also in industry buying portal and request a call back.

Regards,

Dear Sir,

Please do the needful.
I have a order placed from industry Buying side order no 837210 dated 26/07/2016.
order packet received than after open the packet i seen in pkt in other product
imitate to approach [protected]@industrybuying.com.
i am continuously followup with toll free no.[protected] but no response
i have already talk below care person but not regulation.

Pawan
Rajat
Ravish
Priya

I have ordered Michelin Tyres 100/90-17 Sirac Street 2W Tubeless Type Tyre on 29th July, 2016. But if I tracked the order, still it is showing Order Booked. Below are the completed order details:

Michelin Tyres 100/90-17 Sirac Street 2W Tubeless Type Tyre
Brand: Michelin
Tyre Name: Sirac Street
Tyre specification: 100/90-17
Application: 2W
Position: Rear
Section Width: 100 mm
Quantity-1
Rate of the Unit after Discount: Rs. 1, 504.00

While I was booked the item, it has been mentioned that item will be dispatched in 4-7 days. Today is 7th day and the order status is same as when I was booked. Not moved to next stage.

When I called the customer Care Number, Executive has moved the case to next level and told me that I will get call in another 24-48 Hours to inform the status.

It's already a week over and again they simply asking another 48 Hours just to inform me the order status.

And he said that Order is delaying because of the Availability. How this can be possible. While I was booking the item, it showed me that stock is available and now they are telling that Stock is not available.

If ask him what should I do? He simply replied that "If you want, you can cancel the order. So that we will process the refund".

I am shocked!!! If I want to cancel the order, why should I waste my time to order.

If I checked the Consumer Complaints Forum now, I came to know that many of the buyers are facing this same issue. If I would have seen these reviews earlier, I would have not ordered in this site.

I don't know what this people are doing! Simply accepting orders from the buyers and keeping money with them for some time till they receives the complaint from the buyer, then they are offering the buyer to cancel the order. is it a Business?

Please take proper action on my complaint ASAP.

I placed two orders on 26th July, Order ID: 852246 and 852304.

Till today I have called them 5 times, also have tried to send my message via twitter but no response on twitter. On phone they told me there are delays in procurement, we will call you when there is update, but today is 11th day and no update. When I called today they told me they will try different vendor and will take 2 more days.
Order# 852304 has been...

I placed an order No.834698 on 21st July 2016 but it is highly regretted to submit that despite of my repeated calls/email to Industrybuying customer care and assurances given by them till date (01 Aug'16) they have not dispatched the order. I wish they must improve their services if they want to compete with other online eCommerce portals. Now I have cancelled the order hoping refund will be received in time.

Refer:-
Transaction ID:[protected]
Merchant Website: www.industrybuying.com
Amount Paid: 5606.00
Order Date:[protected]:35:04

1. Industry buying dispatched the item after repeated reminders to their customer service

2. Substandard/ damaged item received after 21 days of placing order.
.
4. Complaint registered to their customer care vide complaint number 00057522 dated 26 May 2016 regarding replacement o[censored]nsatisfactory item.

5. Approx 10 phone calls and 15 email send to their customer care regarding above mentioned subject.

6. As on today i, e. 30 Jul 2016, Industry buying couldn't took a decision that how to replace the damaged item supplied by them (necessary email from team IB and We care can be produced as evidence).

7. As a valuable customer i am not satisfied with team industrybuying's QA inspection service, customer service and management,

8. Received the brand new item in UNSAT condition leads to degrade the brand value of reputed M/s BAJAJ company too.

9. It is requested that necessary guidance / support may be provided.

The product which was delivered is full of damaged and after complaining also no one responding at all. I called to customer care also even they also not responding. Product which delivered is even i'm not able to switch on. Its totally waste of money (Which i spent for buying the products), time (Wasted in contacting them). What else action should i take to replace my products.

My order no. 724915. After taking entire money they delivered completely damaged product. So much hassles talking to customer care, no response of email. The person receiving call has no clue to whats happening or what to do. After following 100 times, a receive defective table again after 2 months! Feels like they deliver used products. V v bad products and pathetic customer service.

Kind refund the payment and courier amount 240/- against order no 741182.Order details is Aktion AK-EG-33 Electrical 33 KV Hand Safety Gloves
Model: AK-EG-33
Type: Electrical Hand Gloves
Colour: Cream
2 pieces Rs. 1, 594.00

I placed an order id 817786 on 18 july after much research into the products and spending time before ordering. However, i thought the task was over without knowing that the real trouble started then. I have followed up several times after that and am yet to have any progress on the order.
It would have been better to pay a slightly higher amount at other sites or from market then to get into all these issues. What is the point of having the product if it is received after the purpose is served. Hence, kindly process my refund asap. I will make sure to avoid and have others avoid these kind of e commerce sites.

My order id: 801080. I have prepaid an amount of 3741 rs on 12th july 2016. Today the date is 25.

They promised a delivey of product in 4-7 days, but still the status is showing approaved which happened 13 days back.

Please take action towards the complaint or else please return the money by cancellling it. This is second time

Really its a pathetic experience in ecommerce website to be like this...