IndustryBuying.com Complaints & Reviews

I have placed the above order on 25 mar 2016.

Before placing the order, i called up customer care to explicitly confirm if the item was really in stock and will be shipped quickly, although it was being indicated in product listing as being available. On confirmation i placed my order on 25 mar 2016.

As per listing, the shipping information was to be shared in 4-7 days. However till now there no information regarding...

Regarding order id 541334

Still i have not received the product and no update available, contacted many times with customer but no response

Order id 507953

Cancelled this order long time back, but still i have not received my refund...And no response from customer team.

One of the worst customer team i ever seen in my life. Requesting to resolve this issue as soon as possible....

To, date: 21 – 03 – 2016.

Industry buying.,


Dear sir,

Sub: request for replacement for order no: 519532 .


With reference to the above, we here to request you to kindly send us the replacement for the following :


Skil 3220 2000 w 3800 rpm cut off saw qty: 1

Discount: rs.224

Rs. 6240

Shipped...

We had made net payment for celong fans. But its shows no order and we are unaware where the payment gone. We had not received any reply from customer care. We hope we have approach legally. Below is the confirmation mail copy we received.

Your transaction with www.industrybuying.com was successful

Transaction ID:[protected]
Merchant Website: www.industrybuying.com
Amount Paid: 6466.00br...

I ordered REMI centrifuge on 17 february 2016 order no. 464012 and paid money online. there is no communication from them for more than 1 month. I continued calling them, but in vain. Now i got a mail on 28 march that my order is cancelled.What about my money that has been deposited for more than 1 month? will they pay interest on it?This is just in my case. What if this is happening in many cases.They are collecting money even when products...

I have Placed order for a BOSH make Marble cutter on 13th March 2016 . The order ID is 518242. They have shipped on 17th March 2016. The item was kept at Blue Dart Couriers Salem since 22nd March 2016 for want of proper entry papers into Kerala. I havetaken up the matter with Blue Dart Courier and industry buying customer care service. From 22nd everyday I am calling them . They take up the phone and after hearing the ID number they put on...

I had ordered pcbs but they have given me pcbs without holes even when the image clearly showed it had holes.
It had been delivered on 21st march
Customer care is not responsive.
Order cost is rs. 405
Order number is 523775
I tried calling their helpline but that is also not responding and goes off whenever i press 2 which is their complaints section.
Please look into this issue and return the money.br...

Complete fraud company. Made payment of over 27, 000 rs on 16th march for goods they claimed to have in stock, 10 days have passed but no signs of anything, not even dispatch details.
Ib.com policy states "if material is in stock or readily available, we dispatch in 3-4 business days... . If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If...

I ordered a roti maker with order id 461498. The product was delivered delayed . And it was broken as well. I emailed the site for a replacement but there was no response from them. Called them multiple times and at last when i called on 22nd march, one of their staff mentioned that i will get a response in 24 hours by email . But till now i havent received any email from them. I have followed up and still no response....

My Order Id 519682. dated 14th march 2016.
Industrybuying company Intentionally not sending ordered material as their commitment.
I complained their email id [protected]@industrybuying.com on 20th mar2016,
Even till today they did not reply.
I called today at 11.24am on their toll free no[protected]. They told your order is booked but not dispatched. They was not even commit that when i will get my parcel.
They...

I ordered REMI 303 CENTRIFUGE on 17/02/2016. order no is 464012. i tried to contact them several times but they are not giving satisfactory answer and saying that they are processing the order, there is problem with product availability. How much time they want. this is clearly cheating on their part and I lost the trust in them...

I received the order id 485746 'maharishi 40w high quality spv module' on[protected]. But i am very much disappointed by checking its performance. As per the specifications it has to give 2.28 amps @ 17.5v, but it is giving maximum short circuit current of 1.3 amps at 12:30 pm with bright sunlight. The solar cells used in the panel are 36 numbers of 25mm x 156mm (1 inch x 6 inches). After searching the web, i found out 1"x6" cells can give...

Dear
Sir
I have ordered solar street light bearing order id- 484799 but when I received the product I have got only the light and nothing else so without module this product is useless for me after ringing many times to customer care I have got no suggestion from them to solve my problem . Hence I want my product to be returned immediately.
Sadia...

Aerospace Range of 300mm
P.O no- IBW31593
Order No-515684

recieving of vernier caliper 300mm found to damage condition, (Parralisam, Internal Jaw Damage & not a proper Zero Setting )...

Sincere piece of advise to all users of this forum: never order from this site ever.

I am really repenting ordering from this site. I ordered three storage racks order no. 465302 (Feb 18), order no. 46551 (Feb 20) and order no. 475312 (Feb 22). The orders were delivered after 25+ days (The website claimed delivery in 5-7 days). I had to follow-up several times to make sure they ship the order.

Here's the story:br...

Order ID: 398297

I have placed order for 10 number of N95 respirator.

But the pack contains only 5 numbers.

I have sent approx. 10 emails and no proper response is received regarding missing 5 numbers....

Dear Sir / Ma'am,

I have ordered Bata Safety Shoes from Industrybuying.com on 27th Feb 2016. I am continuously taking follow up for my order no 487161. But I have not received satisfactory answer from your team. Every time I am getting answer that I will receive the order in 2 days. Till now the status on site is order in confirm state.

Kindly look in to & fulfil my order... It is becoming painful for me to...

1. I had ordered online drill machine BOSCH Impact Drill GSB 13 RE... on 26 Feb for Rs 2798.
2. They had yet not delivered me the product as they have some issues with courier company(fedex) in this case and the product is lying over there in gurgoan. Tracking i.d of fedex courier[protected]
3. When connected with customer they are neither returning my money nor are they delivering the product.
4. Request kindly look...

My order id is 458297 (Kirloskar KDS-116++ 1.02 HP CII MS End Suction Monoblock Pump).
Delivery Defective product from "www.industrybuying.com" at 23rd Feb and I call them 24th Feb for replacement the wrong product and till 09/03/2016 no replacement but I call many times after received that defective product but they are promise to me for replacement, but no replacement. what can I do now.

Please help me to...

I'am ponnanna, i ordered 2 goodyear tyre from industrybuying website worth 10647 and the order id is 481156 on 24/2/16. i have already paid full amount. its been more than 10 days and i dint get my product yet. there is no details in my account page. no order details in my order page and they dont have any answer for that. called customer care for more than 5 times but they are not responding. they lie every time that i will get product in...