IndustryBuying.com Complaints & Reviews

Order #574431 was placed on 10th april 16, item not delivered yet, posted couple of emails no reply from ib, contact ib no response, keep tracking i can see my order booked but later on no status updates and item not dispatched yet. It's bad experience for me, the entire amount also paid, totally disappointed, also i noted their is no phone contact....

Order #547731 was placed on 10th April 16, item not delivered yet, posted couple of emails no reply from IB, Contact IB no response, keep tracking I can see my order booked but later on no status updates and item not dispatched yet. it's bad experience for me, the entire amount also paid, totally disappointed, also i noted their is no phone contact....

To, date: 19 – 04 – 2016.
Industry buying.,


Dear sir,
Sub: request for replacement for order no: 519532 .

With reference to the above, we here to request you to kindly send us the replacement for the following :


Skil 3220 2000 w 3800 rpm cut off saw qty: 1
Discount: rs.224
Rs. 6240
Shipped on 15 mar 2016


Reason...

Dear industrial buying,

My order id is 574281 (Usha cl 30 xc 25 ltr air cooler with remote).

Still no update on my item ordered. When i talked to your customer care executive, all i was given with is a courier company's tracking number[protected]Fedex courier). When i logged in, the message came up was the order is still not been procured for delivery, forget about arrival (Even today). What is my status?....

I furnish here under, 2 mails sent to Industry Buying towards which they preferred to remain silent and observe the happening just like a mute spectator (.)

Dear Swati Gupta Madam,

Your kind and immediate attention is invited to our mail dated 12th ultimo, as regards to refund of our money due to non compliance of execution of purchase order by you, over aged by almost 50 days, as of now.
I am surprised...

My order no 560230
Order date 03/04/2016
मेरा औडर नीलकमल कुर्सी का है
जिसका पुरा भुगतान कर दिया गया है
जिस समय बुकिंग किया उस समय
बताया गया कि यह प्रोडक्ट 3 से 7 दिन
मे पहुँचा दिया जाएगा...

I had lodged a complaint against pizza hut yesterday late night regarding deduction of amount from bank a/c but order not getting materialised.

Since it had some contact detail, fraudstars are troubling my son and wife over phone. They are also using abusive language. I requested you (https://www.consumercomplaints.in) to remove the contact detail or remove the complaint itself.

But, nothing has happened till now.
br...

I feel cheated .
Nilkamal freedom mini shoe cabinet qty: 1 order id : 558266 (1 items), order date : 02 apr 2016, 05:40 pm . There is no progress in the status. By when will i receive it. Such poor service. I called up the customer care and registered a complaint . I have not received any response yet. Such pathetic service. This is the first of its kind. No one at the customer care is to resolve this issue. When i ask for supervisor...

Dear sir or madam
I already payed 6220 for my product which is car washing machine on 2 April
The item have not rich my door yet when I phone to the phone provided they
Say wrong number an they did not refund the money till now so please do so
Thank you...

1.Product Pye PYE-906 Combination Plier (Length 155 mm) against order ID 530410 dated 19-Mar-216 was shipped on 30-Mar-2016 but I had already made cancellation request on 27-March-2016 as there was delay in shipping and since then I am constant asking to arrange the reverse shipping so that I can receive my refund but no action as been taken on the same.

2. Product Dynel 12W LED Torch against order ID 531161 dated 31-Mar-2016...

Sir,
i had ordered one pc bosh aqt[protected]w120 bar car washer on05st april, 2016 but the item was not shipped till today. I had called their customer care numbers two times but they assured that the same will get shipped within 2 days.The payment was made through idbi net banking through valid transaction order id 565371
You are earnestly requested to solve the issue at your earliest so that we can carry on with our hassle...

Sir,
i had ordered one pc cumi ccw 90 1800w 125 bar car washer on 31st march, 2016 but the item was not shipped till today. I had called their customer care numbers two times but they assured that the same will get shipped within 2 days.The payment was made through sbi net banking through valid transaction id:[protected] against rs.5957/- at 02:26:38 on 31.032016.
You are earnestly requested to solve the issue at your...

Order id : 497401, order value: rs. 3316/-
The order was placed on 03.03.2016 and payment was paid through freecharge.In. The order was cancelled on 09.03.2016 due to non-initiative to process the order by industry buying. Since then i have been trying to get my money back and till date even after passing of mare than 1 month i have no clue where is my money. The order was cancelled both online and through mail. Since they don't have...

Industrybuying is a company that has proved to be a startup running unethical business practices . They are negligent, careless and dishonest. Let me explain :

1 . Order Number 494837 – Placed on 17th March, Cancelled on 18th March . According to customer care refund would be issues in 24-48 hrs . I was reconciling my bank account on 7th of April when to my surprise I found that the money – 3208 Rs had not been returned...

Hi,
I purchased a paper bundle(Stationery)from industrybuying.com. Not sure about the price while buying it. However, when i received it its actual mrp is 119 rupees, where as industrybuying charged me 427 rupees. This is utter cheating. Spoke to their customer care representative. Each one has different answers. Please refrain buying from these fraudsters.

Uday...

I was earlier ordered on 487161 for bata safety shoes. About after 15-20 days follow up your executive told the shoes are not available, hence i cancelled the order. Next time again ur site was showing the availability of same shoes, so i inquired with your call centre, mr. Sudhish from your team confirmed me the availability of shoes. And assured that the same will delivered to me in 7 days. Now neither i have received any delivery. Status...

Against order id 487048 dt. 28/02/2016 for rs. 4, 266/- indent for 5 items were placed out of which at least 4 item are into doldrums (.) its nearing 45 days while one of the item is still at approval state (Immediate stage of placement of order) what to talk of processing or shipping (.) besides above another item was shipped over a month back while it is yet to be received at our end, even a shipment to u.S. By sea, does not take soo much...

Order no.485964 dt. 27/02/2016 for rs. 53, 612/-, for 8 laboratory instruments. Its 9th april and order partly executed, bulk density apparatus valuing 15, 758/- shipped over a month back has not been received, soo far (.) digital melting point apparatus valuing rs. 12, 091/- after holding for 1 month got cancelled due to discontinuation of model, even after cancellation by them its over 10 days and there seems to be no refund soo far (.)...

I have made an order on 1st april and order no is 555352 . I hav called yesterday and ur.customer care said the product is out of stock .So they cancelled the order.I hav requested them that plz refund my ammount within 24 Hrs . Customer.care said that i hav made a request of that and.u will receive with in 24 Hrs.When i hav called today they said i am requesting fr ur.refund and it will take 48 hrs.plz refund my amount...

I have placed the above order on 25 mar 2016.

Before placing the order, i called up customer care to explicitly confirm if the item was really in stock and will be shipped quickly, although it was being indicated in product listing as being available. On confirmation i placed my order on 25 mar 2016.

As per listing, the shipping information was to be shared in 4-7 days. However till now there no information regarding...