IndustryBuying.com Complaints & Reviews

Today I received the 2nd LED tube light of the order 1007380 by Bluedart [protected]. This item is received in perfect condition with no damage. The reason for this is there thermocol packing on the inner pack and bubble pack and gunny bag packing on the topmost 3rd layer with fragile sticker. Attaching the photographs.

The 1st tube which was badly damaged because did not have any thermocol packing which is the main reason for the damage & transit. Also, the top gunny bag was missing in that and no fragile sticker found. Refer photographs sent yesterday.

Please arrange to send the replacement with proper packing and take back the damaged one. Else, arrange for refund for the damaged tube which is a packaging mistake.

Looking forward for your immediate response. Dont ask & frustrate me with the same set of questions which I had already on 19/9 along with photographs. Very pathetic response.

I took a auto from okhla ph-1 D-79 to ajmiri gate premiun parking area at 4:10 am today (22/9/16).
Auto No -dl -1ru-4320
The total fare was Rs 330
I left a packet ( steel strap tensioner with my in the back of the auto .
My name is anil kapoor and my number [protected]
My email address is -e278.[protected]@industrybuying.com
If anyone can help please reach out pls call me .

Order id : 984529
Industrybuying make me wait for 20 days and cancelled my order without proper answer, when read the reviews of industrybuying android app i came to know that it is totall fraud company. Never buy anything from industrybuing and make everyone know before they fall prey to this fraud company. They are knid of running a finance company by taking the money from customers without delivering products, wasting the consumers valuable time is a crime, everyone should share it on social media before others fall in this trap...

I have ordered vacuum cleaner with order I'd 1020899 but the status of order is still on approval even after 5 days, the processing and delivery is very slow and no support, I have already paid the money.
When I call customer support team they say to dial other number but when I call it gets cut within some time, I request consumer court to kindly look into the matter so that all other customers do not face these problems.

I ordered a arc welding machine from industrybuying.com, the product was defective. I placed a return request on 12th sept. It's been 6 days, neither my money has been returned nor they have taken back the product.

Even after sending repeated emails and the product pictures they have not taken any action and my money has been blocked there.

My order id is 964300. Product name Electra KOKOTAWA KING 300 AMPS 1/2 Phase Arc Welding Transformer.

Order # 915829.
got a damaged pc, door jammed
Ist call...Ans ...pl call the godrej tech yourself(took two days), if he can't fix will replace or refund
2 nd call...pl send picture from five sides and email it to us will respond in 24 hrs...
3rd call ...sent all your receipts and delivery receipts will call you after that ...
SORRY WE HAVE A SEVEN DAYS RETURN POLICY YOU LOOSE...

MORAL...WE HAD ONE DEFECTIVE PC, , STUCK UP TO YOU ...

HI
Order ID : 956183
Faulty Product Received.
Backspace Key works on pressing numerous times.
I run my own development company and this product gave me a headache.
I have been trying to work on it for about a week. It wasted my so much time.

Customer care is very poor. Does not give reply for 4 days too.Giving Empty assurances each time but nothing happens.

Very frustrating.

Dear IB Team,

I have sent numbers of mail but not reply you after one main that you want product image & level image and i have sent it.

So please Arrange a reverse pick up and also suggest us how we get our money while its pay as a COD.

I Hope you resolve this issue shortly and you will arrange a reverse pickup on urgent basis also inform us regarding money back process.

Thanks,
Shankar Kumar

Dear Sir,
I placed an order for Scientech SE-151 Emulsifiers Homogenizer on Order Date : 11 Aug 2016, 01:45 PM, but till now (08-Sep-2016) they can not provide me proper information about delivery. So today request to refund my money. Please find here the screen shot of my order for your references.

Order ID : 892632 (1 Items)
Order Date : 11 Aug 2016, 01:45 PM
Amount : Rs 13208

Your kind attention will be highly appreciated.

Thanking You

Order id: 921002
Payment done.
I have ordered three items. (Commitment 4-7 days)
One item received.
Two items are pending since 18-aug-2016. (20days as on 7-sep-2016)
I have mailed to [protected]@industrybuying.com — not resolved
I have called customer care[protected]Toll free) — not resolved

Expected resolution:
1) need clarity when the remaining two items will be delivered.
2) expecting parts urgently
Please resolve.

It is not too big and long and it is also to small to sit and we are expecting u from best order but it is not that order we can expect also it is very canjusted to sit not to much space not to smooth also not so we can wish to cancel the order so we can expect more when you so the picture of that chair but it is not looks like that so by this type of delivary we cannot expect from urs side so we can cancel the order

Dear Sir/Madam, I am Vivek Kumar Saha from 550, Block - N, New Alipore, Kolkata-53. I ordered Livguard LA415-VX Voltage Stabilizer for 2Ton AC online wedsite called industrybuying.com on 24th August 2016 but instead of sending my required model they delivered me Livguard LA417-VX Voltage Stabilizer for upto 1.5 Ton AC on 2nd September 2016. When I complained about this on very much on 2nd September 2016 they are nil interested to rectify there mistake.Please help me its a mental harsssment for me.

1. Industrybuyings' customer support is very poor (0 out of 10). Reason Do not even respond to the email. The customer support team at the toll free number say that they will respond to the queries by mail but i got response only after several calls.
2. The product delivered on the date scheduled but with one part missing, effectively i am unable to test the product (the pressure washer). I wrote a mail to know where i can buy the missing part so that i can at least try the product if it is working or not. No reply.
3. The pressure washer housing(plastic body) had a damage marks - the Origianal Orange color turned white indication of high force impact. However at this point of time i donot know if the product has any functional defect.

My order id is 942925

Whenever I check with their customer executive they are saying it will be shipped in two days and today when I called them they are saying they dont have Internet and they cannot check the status..funny response though.


Please let me know the status of the order or cancel the order and send me the money with interest.

Thanks
pandian

Dear sir,

I have placed order through industrybuying.com. My order id is 940436. My order name is neelgagan weather brown gamma chair, quantity: 2.

When i have called the customer care people told me that they will dispatch the product within 4 to 7 days. Now today their executive is saying that it will take 2-3 days more.

I am fed up of their service as they have been giving me fake promises since beginning. Please look into this and resolve this matter for me at the earliest.

Regards,
Mohammed haider

Order ID : 912934. I have received this product but it is not working. Compressor is not working tell me what to do.Motor is working but there is no compressor for that water spray not working please call back and advice I will tel the difficulties to the expert.As per your direction I fitted with all the fittings and start with battery in my Grandi10 car motor stated but compressor meter is not show the pressar and water is not coming to the pipe. Then waytted for a long time and after I closed and packed the item.

Order No.864690 Delivery not received every time over email and phone the same reply comes that it will be shipeed within two working days. i do not know which workings days. Now a days it 24hours and 365 days working and delivery by the others.

i Just want to cancel the order and refund the money directly to my bank through whom i have made the payment.

Early response is appreciated

Please Never Buy products from Industrybuying.com They are Biggest Cheaters. They always supply wrong products and defective products. Even if we request for Return or Replacement they will not respond also after delivery. My Order ID 854549. Previous Complaint No. 89799 and current Complaint No105004.

Please don't trust these idiots they are biggest cheaters on the earth.

Order No. 821484
Order Date 17th July
Till date i am being told that order is ready to be shipped, they are not cancelling the order either by phone or their email id despite they said they will do.

Have been provided a tracking no, once saying that order has been shipped, but the tracking no. was fake. Totally fake web site. Their toll free no. is not reachable most of the time.

I have placed an order bearing Order No-891301 to Industrybuying.com for 8 nos. of plastic crates. Made online payment of Rs.3264/- on 7th August 2016. Till today, i.e. on 18th august 2016, they could not deliver my material. The tracking No. S[protected] provided to me, is an invalid number of Delhivery. Called up several times to customer care and each time I was assured of prompt resolution to my complaint. Even spoke to senior official of Customer care department, still no resolution has come up. At last on 17th I made a formal request for refund and it is yet to be processed. I have not been intimated. There seems to be lack of professionalism in part of Industry buying. Please refund my payment without further delay. Failing which I will have no other option but to approach the appropriate authority to recover my payments.

My Name- Sushil Kumar Padhy
Contact Number-[protected]
Email.[protected]@gmail.com