[Resolved]  IndustryBuying.com — Non delivery of product after 15 days of dispatch

I have Placed order for a BOSH make Marble cutter on 13th March 2016 . The order ID is 518242. They have shipped on 17th March 2016. The item was kept at Blue Dart Couriers Salem since 22nd March 2016 for want of proper entry papers into Kerala. I havetaken up the matter with Blue Dart Courier and industry buying customer care service. From 22nd everyday I am calling them . They take up the phone and after hearing the ID number they put on hold. I do not know what is their intention. Had it been any other online service the item would have been delivered within 3 to 4 days time. I request Indian consumer complaint forum to take up the matter with concerned company.
Also let this be a lesson for others who are buying from industrial buying website. The blue dart surface courier way bill Number is [protected]. The blue dart courier are also partly responsible for taking delivery of the item without proper documents. I have been daily sending messages, there is no reply from Blue dart courier also. I think all these people are cheats. I want the people to be aware and not to land themselves in problem by ordering online items from sites like “Industry buying.com “ If I am not getting item within next three days again I will come to your site for alerting other people about purchases from such spurious sites.
K.P.Milton
Palakkad
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Apr 9, 2016
Complaint marked as Resolved 
I have received the consignment on 08.04.2016 in good condition eventhough it was delayed by 16 days. The material was delivered at Palakkad. I sincerely thank Consumer complaint.com and your team for arranging the necessary papers. The item was collected by me and the packing is good. Thank you very much for all your help. K.P.Milton Palakkad - 678013 9446026127
IndustryBuying.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you.

We would like to inform you that we have already forwarded your complaint to our concern department.

We also send the documents required by bluedart courier.

So, your product will be delivered to you very soon.

We request for your patience and support in this regards.


Regards,
Team IB
I have received the consignment on 08.04.2016 in good condition eventhough it was delayed by 16 days. The material was delivered at Palakkad.

I sincerely thank Consumer complaint.com and your team for arranging the necessary papers.

The item was collected by me and the packing is good.

Thank you very much for all your help.

K.P.Milton
Palakkad - 678013
[protected]

Su-kam charge controller 12v 20a LVD ,

Sir,
12v 20a LVD su-kam charge controller
this products did not get...
order date.28/05/2016.
order ID 697117
amount paid..1117/-

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