Claimed

InFocus Complaints & Reviews

1
Last updated Feb 10, 2022
Complaints 236
Resolved
10
Unresolved
226
Quick Links
Statistics
Share
Contacts

File a complaint to InFocus

Having problems with InFocus?

File a complaint and get it resolved by InFocus customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
InFocus
Customer Service Contacts

InFocus Phone Numbers

Toll free
1800 425 3969
229
99
Phone
+91 92 1269 2126
217
112

InFocus Head Office Address

D.no 27-18-39, 1st Floor, Rajasree Building, Congress Office Road, Governorpet
Vijayawada (Urban)
India
520002

InFocus reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ram kumaran
Report
Copy

Infocus m2 motherboard problem

Address:638111

Please help me i give my infocus m2 mobile for mother board complaint still i not get any good response from accel frontline service centre in Erode bharath cell service please consider my issue and i will awaiting for your kind response. Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mizan201
from Kolkata, West Bengal
Report
Copy

Regarding complaint no 1271581

Address:Kolkata, West Bengal, 700020

Today the called me and asked the picture of the mobile phone. i send them and after some time they said it has physical damage.They told me scratch is a physical damage. But don't think Scratch is Physical damage. i send u the picture of mobile. please sir help. please check the picture there is no damage but they said its damage. I don't know how they said back cover scratch is physical damage.
my no is [protected]....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mizan201
from Kolkata, West Bengal
Report
Copy

Misbehave by the customer care centre

Address:Kolkata, West Bengal, 700020
Website:infocus

My phone infocus 350 is dead from one week. last Sunday i visit the service centre (83, Golaghata Road, (Near Ultadanga) VIP Tower Complex, Block-F, Ground Floor.). but i found nothing the local people told me it closed. today i visit Accel Frontline Limited12, Lower Rowdon Street, 1St Floor, Kolkata this service centre and told my problem. but they are not accept my phone because it has scratch on back cover. And they(the manager santosh)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maulik Goswami
from Ahmedabad, Gujarat
Report
Copy

Submitted phone 20 days back at service centre, still no progress

Address:382350
Website:Infocus.in

Dear, to whomsoever it concern,
I am using Infocus m530. I faced touch panel not working around 2 months ago. Service centre guy replaced the touch panel. But on the very next day, my power key button has stopped working and it behaves like a touch pad.. another thing rear camera is not up to the mark since then.. i submitted my cell phone again.. nd its been 20 days. I have not seen any progress in making my cell working. I am from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560067

Dear sir/madam,

Last one week i am trying to reach the service center in bangalore marathalli and i called so many times in company service support no - [protected]. First they provided me details - [protected]
Infocus service center
Mr. P.V harini
Above thalacherry restorent
Anand nagar
Near marathahalli bridge
Bangalore

I called and visited then first time wrong number,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shashikumarhv
from Alappuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bingo 50

Address:Bangalore, Karnataka, 5
Website:Snapdel

I have purchased Bingo50 on29th march through snapdel but it have so many problems
I am facing following problems

1)Orientations sensors nor eorking photos camera not rotating i cant play any game bcz of this
2)If swith on loudspeaker posit person cant listen our voice

3)And always asking sim not detacted restart

Snapdel is not responseing pls
do neefful...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
I
Infocus1
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing after sale service

Address:Lucknow, Uttar Pradesh, 226016

Dear Sir/ Mam
I submitted my infocus mobile handset, which was under warranty, in accel Frontline service center on 17th February 2016. Center ensure me for receiving my set after 15 to 20 days. When i contact to service center he told me that parts are not available. and provide me infocus company service support no - [protected]. Many tome i contact on this no but every time company excuses for Part availability. On the date of today...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:736135

I have given my infocus m330 mobile in a service centre for warranty period servicing on 24th feb 2016. Everytime i contact at their mail '[protected]@infocusindia.Co.In they say -handset parts are under arrangement and nothing more..It is past 38days no progress.Plz do the needfull
Call id-infbqo[protected]dw
Ivr callno[protected]
Invoice*pop no-s05787/15-16/111625
Name-asmaul hoque
Dinhata coochbehat...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sarjoo
from Noida, Uttar Pradesh
Report
Copy

My infocus bingo 50 phone not working properly

Address:Ghaziabad, Uttar Pradesh, 201204
Website:infocusindia.com

Dear sir
your new launch smartphone Bingo 50 is not working properly. under calling speakar not working i have very dispoint this phone. i have contact your service center in modinagar STC Enterprises mr. Praveen kumar he talk not working properly and sent to company within 10 days but sir i m very suffer i have no wait for long time .

please rectifiy my problems .. please its very urgent required.

thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suresh64k
from Visakhapatnam, Andhra Pradesh
Report
Copy

Infocus m2

Address:Vizianagaram, Andhra Pradesh, 535002

We have purchased infocus m2 vide invoice no scf 44a/[protected], dated 26.05.2015 . Item code dc 1075106, order no [protected] sub order no [protected] imei no [protected]

presently not functional .There is no display . Please arrange replacement of mobile immediately .

My contact address

h.No 15-11-4, berichavidi veedhi, near sivalayam
vizianagaram---pin 535002
andhra pradeshbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naren20112012
from Bengaluru, Karnataka
Report
Copy

Replacement but no reply

Address:Gurgaon, Haryana, 123401

My infocus m2 mobile that i was purchased from snapdeal there is a problem of hanging and last time dead in condition Gurgaon service centres Shankla Telecom, Shop no. UG-6, Ground floor, golden Jubilee Plaza Sec – 12, Old Delhi Road Near Hotel Chaoupal & Sarraswati Complex, Gurgaon.Phone given for repair on 05th March 2016, till now phone is not repaired and they are still giving further dates for repair, talked many times to service centre...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vkambesh
from Delhi, Delhi
Report
Copy

Delaying in mobile repair

Address:Jaipur, Rajasthan, 302004
Website:myservice.accelwms.in

Phone given for repair on 27th feb 2016, till now phone is not repaired and they are still giving further dates for repair, talked many times to service center via phone calls and emails but their answer is same, i talked to company too but they said problem will be shorted soon and that was 10days back. I don't know why they are delaying so much
kindly look into the matter, requesting either to repair mobile asap or replace with new...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dayananda mishra
from Pune, Maharashtra
Report
Copy

Theft of my infocus m2

Address:600038

My phone has been theft yesterday on sunday(13/03/2016) i have blocked my sim. please help me in tracking my infocus m2 phone by imei number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thathaji
from Kakinada, Andhra Pradesh
Report
Copy

2 months passed my phone not repaired

Address:Krishna, Andhra Pradesh, 534101
Website:www.myservice.accelwms.in

Hai i was gave my phone january 25 th this year but still i didnt get my phone why you are take too much time my caller id INFVJW[protected]DW service centre vijayawada...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kabhijeetrana
from Kolkata, West Bengal
Report
Copy

I want replace my faulty mobile infocus m530

Address:New Delhi, Delhi, 110045
Website:Infocusindia.co.in

Sir

pathetic after sales from infocus service center they even make your handset vunurable and not usable for an hour
they always assure you to provide resolving the problem and problem will be increased day by day

i have purchased this mobile infocus m530 on 26 June 2015 from snapdeal it is a very good handset and its camera is awesome ... 10/10 shayad hi koi fone hoga jo is range me itne features deta...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chander Mittal
from Gurgaon, Haryana
Report
Copy

Phone infocus m370i

Address:New Delhi, Delhi, 110008

I m facing many problems in my handset like switching off suddenly, hanging and running applications without opening etc....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Salman Rai
from Delhi, Delhi
Report
Copy

Charging jack problem

Address:247774
Website:infocus

My phone modle no.infocus m810 of jack promble isme charging to chal jata hai per pc connect nhi ho pata hai please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
satya204
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over heat

Address:534235

I have bought in focus m350 through snapdeal 6 months ago...it has been heating from day one..
Battery draining very fast...


...my email I'd is
satyas204 @gmail.com...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
Chetan Jaiswal
from Kanpur, Uttar Pradesh
Report
Copy

Light sensor not working. And screen blinks automatically.

Address:Kanpur, Uttar Pradesh, 208011
Website:Google chrome

Myself Chetan Jaiswal, i m from kanpur, uttar pradesh, India. I have purchased infocus M260 one week before from askmebazar.com. and from the date of purchase the handset is having the same problems which i have mentioned in subject. I request to company please replace my handset and give me another. My postal address is-
Chetan jaiswal, 128/H-2/125, Kidwai Nagar, Kanpur-208011. Mb- +91 [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammad Sahil
from Hyderabad, Telangana
Report
Copy

About battery

Address:500087

I bought infocus m810 from snapdeal and i found battery problem ...so i called to snapdeal and they told to go to the service center ...its been a month and still they are saying they dont have the parts...i have been to the service center for more than 10 times but every time they are saying to wait for one week...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy