InFocus Complaints & Reviews

I had submitted my handset at registered service centre of infocus mobile at nehru place centre on 27th june 2017 but till now they are giving me just time to deliver my phone.
I am frustrated please figure it out as soon as possible hope you are understanding my problem help me out.
Handset model -- infocus m810
Call id -- INFBFJ[protected]DW
Awaiting your early response
Thank you

Im very upset and frastrated by infocus service..
Mainly that infocus device is automatically goes blank n get heat like water heaters..
N when i reach to the authorised service centre they told me they want two imei numbers that i dont have..
I have been facing this problem since last 1.5 months n finnally they get ready two solve my problem and raised a complaint against my issue n they provieded me acknwldge slip i hv been tracking that from last two days but it still showing repair pending this is disgusting i need my mobile as soon as possible...

I purchased infocus 40’ led tv (40ea800) from flipkart under order no. Od[protected] dated 30 august 2016. Same was delivered on 9 september 2016. During check after installation, one red line was observed on screen, the installation guy told this is a manufacturing defect and ask us to contact customer care. After contacting customer care, one technician visited and told there is a manufacturing defect in panel and same needs to be changed. After few days, when i contact him, he informed us "i submitted the report and panel will be changed once new panel arrives, and it will take time". I lodged 5 times complaint with infocus customer care and out of that, three times technician visited the site and every time assure us that panel will be replaced within few days. Till date all my complains gets closed by infocus customer care stating some silly reason, like "you did not picked up the call", "engineer visited the site, but no one was there" etc without sending any mail or massage to me. Now from that day since last 8-9 month i am continuously contacting pathetic customer service of infocus but still my tv is in same condition.
I am worried that, they are just playing with me to pass the warranty time as same is going to expire in august-2017. I am requesting infocus customer service to please seriously attend this complain as i am a middle class person bought this tv from my hard earned money and the defect is not even appeared after use for few days, it is right from beginning which apparently indicate i am using the faulty product right from beginning. Copy of conversation with infocus technician is attached.
Registered mobile no. During complaint: [protected]

We have change the battery in pondicherry infocus service center to day. At the rate of rs.950 included all taxes without bill for me. The service centre office staff told that the battery is not guarantee and with out bill. We have paid the tax also. The battery will changed the time date of battery manufactured[protected], trade code. 2af[protected], we have copy of the battery photo we have. So please change the new battery and will give the guarantee and proper bill. It will not proceed future action your side and we will go to the consumer court. Thank you for your better response for future.

The service centre of pondicherry address given below

Accel frontline limited
No.128, 1st floor kamatchi amman koil street pondicherry

Contact person
Manivannan

Mobile number
[protected]

I submitted my infocus mobile m350 date 06/04/2017 for not repairing in infocus mobile
Person from infocus service center unable to repair my mobile having model m350
My complain is that if two times regust. My mobile is not repair by service center why they charge me service charge.
My mobile charging problem an not repair
Call id : infpdy[protected]dw

My mobile no is: [protected]
My mail id: [protected]@gmail.com...

Dear I have used Ur phone
I have a problem in my phone...I have given in your service center on 3.7.2017

Still now I did not get it..
My call id ..INFCBE[protected]DW

This is very poor service...I want my phone immediately...
I have lost some business things
...
Some other companies​ services take 3 days maximum...

Regards
Anbazhagan
[protected]

I will give a Infocus M810 Mobile in service center @ Nov 9th...but till no response in service center...i will complaint in customer care...they told always the parts are Under arrangement...please wait ten days...in past four months...i call to customer care ten days after and after...but they told same answer...(the parts are under arrangement please wait ten days )...past four months no response...till now only under arrangement...what i do...how many days am waiting...i want my mobile quickly ...
my call id -INFCBE[protected]DW

I have infocus bingo 50, I have noticed a big problem in it that, network selection for 4G takes very long time, next when I switched on the enhanced LTE mode the both network disappeared and again appear continuesly and nothing remain constant. Next is 4G sim setup changes from sim slot 1 to slot 2.
Each and every time customer care suggest to make factory reset the phone.

Feeling very poor after buying this phone after reading reviews.
If you have any solution please provide me.

My infocus f135 has been stuck on boot logo infocus i faced this software problem 2nd time when i gived phone first time to service centre i got it back after 15 days and when i picked up phone after 4 hours i faced same issue again so im frustrated by this problem again i have to wait for 15 days so my request is that i want refund of my phone because of this random issue

I was bought Infocus M350 from Snapdeal of Rs. 6500 in April 2016, Now in 9Feb 2017 my phone networks automaticaly gone after that I was going to Infocus service center & I submitted my phone and I will contact to Infocus service center they told your phone will be provide 12 march than they told 22 march now again they told your phone will be provide 28 or 30 march.

I have a issue with the phone like it automatically gets turned of sometimes and when i power on the phone Bluetooth is automatically turned on and im facing this issue after updating my phone in recent update so please give a softwear update for this phone as soon as possible and sometimes it's automatically got heated without usage and than its battery darins a lot so this types of issues i m facing in my infocus bingo 21 phone so kindly help me out of this im a waited for your reply

I submitted my Infocus mobile for repairing In Infocus office having address 107/2+108, Court Road, Office NO 202/203, 2nd floor, Pasalkar Bhavan, Shavaji Nagar, Pune 411005
Person from Infocus Service center unable to repair my mobile having Model NO-M2 3G though he told me to pay service charge of 288.
My complain is that if my mobile is not repair by service center why they charge me service charge.

My mobile no is [protected].

I have given my phone to infocus service center ajmer. .its been a month but they are not replacing the part which is not workin. whenever we go and ask they dont give answer properly, they ill treated me. we purchased the phone in november 2016/ om feb 15 i have given my phone to the ajmer serice center they are not helping us in any way. in there office there is one lady who never gives the right answer and always ill treat us. it is a kind request to please resolve my complaint.

I am using infocus m430 for last 1 year. From last several months i am facing the issue with phone as get automatically turned off. Even though battery is in 100% phone get turned off. At beginning i faced for 1 or 2 times a day. But now it’s getting extended to 10 times a day. I don’t know why it’s happen. Other than this my phone works fine. Also if i need to reboot the phone after turned off means i have to remove the battery and...

Dear Sir

i was repair My Mobile in your service center

1st time they Change my Mobile Mother board, but it not work properly for a Week

2nd time they again change My mobile Mother borad & display but same problem i feel in next day of repairing

3rd time they send my mobile to jaipur for repairing

now i am not believe your company please change (replace)my mobile asap

most time your service keep my mobile for repairing

please take my problem seriously otherwise i will take legal action on your company

i have all document regarding your service

thanks

SS Ratnani

I have a infocus m350 and there is aproblem in my battery it is not charge and i submit a mobile for repairing and i am submit in 11jan 17 but i dont receive a mobile. I am also call a custumer care he always told me that mobile pats i under arrenged. Plz help if some one know this.i am very upset with this buy a mobile. Infocus service is very worst. Customer executive is also a very helpless person.

Dear sir
I am purchased infocus m370i mobile yesterday at Avantika mobiles at MANCHERIAL TELANGANA 504208
Sir this to nanoµsd try not coming and Sim 2 slot not properly in mobile. And ur service center persons not responding properly so please contact me sir my name is s Venumadhav s\o mallaiah HAMALIWADA MANCHERIAL TELANGANA 504208 pH :[protected]

I have in focus m350 3 months before my mobile speaker was spoiled i don't
know about why I gave my mobile to Accel front line service center in
coimbatore they do something and returned to me after that I had some
noises in speaker again i think that was a my mobile ringtone was the
problem last week again the same problems i went service center they do
that paper works again and said to me was we will send text after your
mobile service done. today i went to pick up my mobile speaker works
little fine when I came to office and tried to check again that speaker
doesn't work there a no even a noise i think they are not replacing just
clean and refix i think so what a wonderful customer service here after i
don't buy any product in this brand thank you guys!!!

I lost my INFOCUS mobile of (Model No:M350) on 21/1/2017, at Nggo's colony, near Pattabhireddy gardens.

My Mobile (IMEI NO : [protected]), its cover is in golden colour.

My mobile no is [protected] and i can provide an alternate no to contact me if neccessary :[protected].Please help me by finding my mobile.

I have very important data in my mobile phone. I have logged in my mobile with my gmail account: saiakhilesh.[protected]@gmail.com.

Thanking you Sir.

Jai Hind!!!

N SAI AKHILESH
LOST PH IMEI NO: [protected]
LOST PHONE NO:[protected]
Alternative no to contact :[protected]
e-mail id:saiakhilesh.[protected]@gmail.com

I have purchased in focus m2- 3g mobile phone from snapdeal 27 - july 2015. Since last three months battery is draining very fast. But to day it is not charging and not getting switched on. I use this mobile hardly 1-2 hours only.
Mobile getting hot quite fast.
I do not know what to do? Pl. Help me to overcome this unexpected problem just after only 1.5 years
I have another nokia mobile which i am using since last five years with full satisfaction of working.
I paid much higher price for infocus m2-3g compare to nokia.
Why snapdeal spoils its reputation by selling inferior product like infocus m2-3g and that to with much more hype and fun fair?