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InFocus Complaints & Reviews

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Last updated Feb 10, 2022
Complaints 236
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10
Unresolved
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InFocus reviews & complaints page 4

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M
Murli2
from Delhi, Delhi
Jul 7, 2017
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Taking too much time

I had submitted my handset at registered service centre of infocus mobile at nehru place centre on 27th june 2017 but till now they are giving me just time to deliver my phone.
I am frustrated please figure it out as soon as possible hope you are understanding my problem help me out.
Handset model -- infocus m810
Call id -- INFBFJ[protected]DW
Awaiting your early response
Thank you...
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Raju Chawan
from Mumbai, Maharashtra
Jun 21, 2017
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Not repairing my mobile

Address: 400705
Website: myservice.accelwms.in/index.aspx

Im very upset and frastrated by infocus service..
Mainly that infocus device is automatically goes blank n get heat like water heaters..
N when i reach to the authorised service centre they told me they want two imei numbers that i dont have..
I have been facing this problem since last 1.5 months n finnally they get ready two solve my problem and raised a complaint against my issue n they provieded me acknwldge slip i...
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S
sheevendra
from Bengaluru, Karnataka
Jun 16, 2017
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Defective tv received, now not repairing the same even under warranty

Website: www.infocusindia.co.in/support.php

I purchased infocus 40’ led tv (40ea800) from flipkart under order no. Od[protected] dated 30 august 2016. Same was delivered on 9 september 2016. During check after installation, one red line was observed on screen, the installation guy told this is a manufacturing defect and ask us to contact customer care. After contacting customer care, one technician visited and told there is a manufacturing defect in panel and same needs to...
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J
jayamanipondy
from Ferokh, Kerala
Jun 7, 2017
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Infocus m2 battery changing complaint regarding

Address: Pondicherry, Puducherry, 605010

We have change the battery in pondicherry infocus service center to day. At the rate of rs.950 included all taxes without bill for me. The service centre office staff told that the battery is not guarantee and with out bill. We have paid the tax also. The battery will changed the time date of battery manufactured[protected], trade code. 2af[protected], we have copy of the battery photo we have. So please change the new battery and will give...
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B
barathi raja
from Cuddalore, Tamil Nadu
May 2, 2017
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I submitted my infocus mobile M350 date 06/04/2017 for not repairing in infocus mobile

Address: Pondicherry, Puducherry

I submitted my infocus mobile m350 date 06/04/2017 for not repairing in infocus mobile
Person from infocus service center unable to repair my mobile having model m350
My complain is that if two times regust. My mobile is not repair by service center why they charge me service charge.
My mobile charging problem an not repair
Call id : infpdy[protected]dw

My mobile no is: [protected]
My mail...
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G
gowrishankar narayanaswamy
from Kumaralingam, Tamil Nadu
Apr 11, 2017
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About my phone InFocus bingo 50

Address: Coimbatore, Tamil Nadu, 641402

Dear I have used Ur phone
I have a problem in my phone...I have given in your service center on 3.7.2017

Still now I did not get it..
My call id ..INFCBE[protected]DW

This is very poor service...I want my phone immediately...
I have lost some business things
...
Some other companies​ services take 3 days maximum...

Regards
Anbazhagan
[protected]...
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S
spartangowtham
from Mayiladuthurai, Tamil Nadu
Apr 5, 2017
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Infocus M810 SERVICE REGARDING

Address: 641018

I will give a Infocus M810 Mobile in service center @ Nov 9th...but till no response in service center...i will complaint in customer care...they told always the parts are Under arrangement...please wait ten days...in past four months...i call to customer care ten days after and after...but they told same answer...(the parts are under arrangement please wait ten days )...past four months no response...till now only under arrangement...what...
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D
Dada Bhai Thakur
from Delhi, Delhi
Apr 3, 2017
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Infocus bingo 50 M460 has very long list of problems in it

Address: 110072

I have infocus bingo 50, I have noticed a big problem in it that, network selection for 4G takes very long time, next when I switched on the enhanced LTE mode the both network disappeared and again appear continuesly and nothing remain constant. Next is 4G sim setup changes from sim slot 1 to slot 2.
Each and every time customer care suggest to make factory reset the phone.

Feeling very poor after buying this phone...
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A
atharv17
from Mumbai, Maharashtra
Mar 24, 2017
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Software problem

Address: Satara, Maharashtra, 415110
Website: www.infocus.co.in

My infocus f135 has been stuck on boot logo infocus i faced this software problem 2nd time when i gived phone first time to service centre i got it back after 15 days and when i picked up phone after 4 hours i faced same issue again so im frustrated by this problem again i have to wait for 15 days so my request is that i want refund of my phone because of this random issue...
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0577david
from Dehra Dun, Uttarakhand
Mar 23, 2017
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Not provide my phone part

Address: Dehradun, Uttarakhand, 248001
Website: Infocus

I was bought Infocus M350 from Snapdeal of Rs. 6500 in April 2016, Now in 9Feb 2017 my phone networks automaticaly gone after that I was going to Infocus service center & I submitted my phone and I will contact to Infocus service center they told your phone will be provide 12 march than they told 22 march now again they told your phone will be provide 28 or 30 march....
+1 photos
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B
Bhavin Sharma
from Mumbai, Maharashtra
Mar 19, 2017
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Infocus bingo 21 m430

Address: 380006
Website: I'm complaining for the first time in this website

I have a issue with the phone like it automatically gets turned of sometimes and when i power on the phone Bluetooth is automatically turned on and im facing this issue after updating my phone in recent update so please give a softwear update for this phone as soon as possible and sometimes it's automatically got heated without usage and than its battery darins a lot so this types of issues i m facing in my infocus bingo 21 phone so kindly...
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C
Chetan Mate
from Pune, Maharashtra
Mar 17, 2017
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Why service charge if Service center unable to repair mobile.

Address: Pune, Maharashtra, 411005

I submitted my Infocus mobile for repairing In Infocus office having address 107/2+108, Court Road, Office NO 202/203, 2nd floor, Pasalkar Bhavan, Shavaji Nagar, Pune 411005
Person from Infocus Service center unable to repair my mobile having Model NO-M2 3G though he told me to pay service charge of 288.
My complain is that if my mobile is not repair by service center why they charge me service charge.

My mobile...
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S
Shivani Saraswat
from Akhnur, Jammu and Kashmir
Mar 7, 2017
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Phone is in warranty but not replacing the product

Address: 305001
Website: www.infocusindia.co.in/support.php

I have given my phone to infocus service center ajmer. .its been a month but they are not replacing the part which is not workin. whenever we go and ask they dont give answer properly, they ill treated me. we purchased the phone in november 2016/ om feb 15 i have given my phone to the ajmer serice center they are not helping us in any way. in there office there is one lady who never gives the right answer and always ill treat us. it is a...
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angucool
from Karur, Tamil Nadu
Mar 4, 2017
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Infocus m430 - mobile getting automatic turned off

Website: www.infocusphone.com/in

I am using infocus m430 for last 1 year. From last several months i am facing the issue with phone as get automatically turned off. Even though battery is in 100% phone get turned off. At beginning i faced for 1 or 2 times a day. But now it’s getting extended to 10 times a day. I don’t know why it’s happen. Other than this my phone works fine. Also if i need to reboot the phone after turned off means i have to remove the battery and...
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S
Shyam Ratnani
from Jodhpur, Rajasthan
Feb 27, 2017
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Replace My Mobile

Address: Jodhpur, Rajasthan, 342008

Dear Sir

i was repair My Mobile in your service center

1st time they Change my Mobile Mother board, but it not work properly for a Week

2nd time they again change My mobile Mother borad & display but same problem i feel in next day of repairing

3rd time they send my mobile to jaipur for repairing

now i am not believe your company please change (replace)my mobile...
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P
prashant5805
from Gurgaon, Haryana
Feb 24, 2017
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Service worst

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have a infocus m350 and there is aproblem in my battery it is not charge and i submit a mobile for repairing and i am submit in 11jan 17 but i dont receive a mobile. I am also call a custumer care he always told me that mobile pats i under arrenged. Plz help if some one know this.i am very upset with this buy a mobile. Infocus service is very worst. Customer executive is also a very helpless person....
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S
S V Madhav
from Hyderabad, Telangana
Feb 8, 2017
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Infocus m370i problem

Address: Adilabad, Andhra Pradesh, 504208
Website: Infoucus

Dear sir
I am purchased infocus m370i mobile yesterday at Avantika mobiles at MANCHERIAL TELANGANA 504208
Sir this to nanoµsd try not coming and Sim 2 slot not properly in mobile. And ur service center persons not responding properly so please contact me sir my name is s Venumadhav s\o mallaiah HAMALIWADA MANCHERIAL TELANGANA 504208 pH :[protected]...
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Y
yuvaniprakash
from Hosur, Tamil Nadu
Feb 7, 2017
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Service worst

Address: Coimbatore, Tamil Nadu, 641035

I have in focus m350 3 months before my mobile speaker was spoiled i don't
know about why I gave my mobile to Accel front line service center in
coimbatore they do something and returned to me after that I had some
noises in speaker again i think that was a my mobile ringtone was the
problem last week again the same problems i went service center they do
that paper works again and said to me was we will...
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A
Akhil19
from Visakhapatnam, Andhra Pradesh
Jan 24, 2017
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I lost my mobile

Address: Visakhapatnam, Andhra Pradesh, 530007

I lost my INFOCUS mobile of (Model No:M350) on 21/1/2017, at Nggo's colony, near Pattabhireddy gardens.

My Mobile (IMEI NO : [protected]), its cover is in golden colour.

My mobile no is [protected] and i can provide an alternate no to contact me if neccessary :[protected].Please help me by finding my mobile.

I have very important data in my mobile phone. I have logged in my mobile with my gmail...
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R
Ramesh Acharya
from Chennai, Tamil Nadu
Jan 24, 2017
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Not charging when battery is low

Address: 421203
Website: INfocus M2- G3/ SNAPDEALS

I have purchased in focus m2- 3g mobile phone from snapdeal 27 - july 2015. Since last three months battery is draining very fast. But to day it is not charging and not getting switched on. I use this mobile hardly 1-2 hours only.
Mobile getting hot quite fast.
I do not know what to do? Pl. Help me to overcome this unexpected problem just after only 1.5 years
I have another nokia mobile which i am using since last five...
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