Intex Technologies Complaints & Reviews

Dear sir/ mam,

I had purchased intex aqua trend mobile on[protected] from ahmednagar (mh)

My mobile auto switch off problem not solved till date. i m given my mobile 3 times in service center.

Today i collect my mobile in service center after 18 days, but problem was not solved.

So i want help...

Regards
Asad shaikh
[protected]

Sir i have intex aqua power hd... This mobile is hanging almost 10 times day...
Ir i have given this mobiles for servicing 2 times.. The problem is the mobile will switch off automatically and then it restart after 10-12 hours... It will hang in lock screen only.. Im feed up with this mobile... Sir kindly request u to replace my mobile... And more on i sent this mobile for service again the bill is shown below kindly see...

I purchased a mobile phone (intex aqua power hd) of intex company on 15 feb 2016 from local market. after two months from the date of purchase, the mobile phone started to show network problem. i reported the matter to intex customer care centre located at kiratpur sahib (punjab) on 06 jun 2016 and they had sent my mobile to company for repairing under job sheet no[protected]t001. its more than one month now, i have not yet received my mobile phone back.

I approached customer care centre of intex mobile located at kiratpur sahib to inquire where about of my mobile phone. someone is saying they have sent my mobile phone again to the company for replacement of battery, someone is saying it takes time to return back, someone is saying i will receive it on that day, on that day. i am fed up with the procedure being followed by the company customer care centre. no one is attending the me properly. no one is replying my queries. even they have started to avoid to attend my phone calls.

The company has cheated me and harsh me.

May i request you for the justice and kindly process my case.

My brother (Anupam bhurke) purchased intex - aqua power in march 2016. However due to battery swelling, he contacted supplier for replacement. Supplier raised the service request on 20th june2016.

Please let us know the status of the request. If i will not get any positive response, than my brother and i will escalate the same to your higher management then to consumer court.

I have bought a new aqua extreme 2 model handset on Jan 16th 2016 after six months later mobile got into some problem so i have submit my mobile to one of the service center in Chennai, After received they told me to come after 10 days then i back to the office after 10 days they replied that we are going to replace my mobile since there is no parts available relate to my mobile but they have replaced some other model which is not in good condition So i talked with the service center dealer and after a big conversation they finally told that they will give the replace the same model which i gave then weekly once i was chasing them but there is no good response from them till now.
I have submitted bill which they gave.
Please do needful to get my mobile.

Dear sir,
I bought a mobile on december 2015. Now i am facing a problem with my mobile "false charging"i have given the mobile to celcome, bolangir, odisha (Intex servicing) for repairing on 10.07.2016, receipt no - 8763, till now i haven't received any help him, all the time i called him he saying in progress.. Kindly let me know to how many more days he needs to hand over my phone. Its more than 10 days.
Kindly look into the matter as if i am facing issue with service might someone else will be facing the same issue with service. Its my kind request to look into the matter.

Sir/ madam,

I mr gulmhahamad shaikh purchased a intex mobile phone of model: intex power hd dated: 25/12/15 bill no: 2892 from your distributor/dealer “space vision”, solapur. after 2-3 months mobile was switched off totally. when i went to intex service center, they told me to submit the bill of mobile phone. i submitted 2 xerox copies of bill mobile phone on 23/02/2016. after eight days i got repaired mobile which worked hardly 25 days thereafter.
Again i went to intex service center, on 29/03/2016 having the same problem of switching off. after the servicing it worked for 10 days only and again switched off automatically.

This was happened for six times within these 6 months. one day the warranty period will end and you company will reject my mobile due to end of warranty period. i'm really fed up with the service of intex.

Date jobsheet no.
1) 23/2/[protected]t001
2) 29/3/[protected]t001
3) 18/4/[protected]t001
4) 14/6/[protected]t001
5) 27/6/[protected]t001
6) 18/7/[protected]t001

Now the questions are such that, are you a good company? do you have the scope for doing your business in future by producing bad products and worst services? will you become popular by disappointing many customers? one satisfied customers do not speak more but a disappointed customer tells to hundred people.

I have only a request of exchanging my mobile with same model as early as possible.

Otherwise i should have to take legal action in court of law.

Thanking you,

Mr gulmahamad shaikh
[protected], [protected]
[protected]@gmail.com
A/p kandalgaon
Solapur-413221
Maharashtra.

Hi
My self Suraj Jadhao I brought Intex aqua power plus mobile but due to some technical reason the touch was not working so I give it to service center They told me to come after 10 days but I give them more time and call them after few more days.
The result is I give my mobile to them before 44 days and since they are delaying.
What should I do?

From the starting touch problem.
Battery burst.
No solution after many complaints.

Dear sir,

I bought new phone on dated 2/01/2016 from relince digital express.

Unfortunately phone stop working on 16/07/20. When contacted service centre shree balak nath traders house number 3 gali no.4 omm nagar, mohan nagar, shibabad, ghaziabad. U. P. On 18/07/2016.

They advice it required soft ware ungradation and after doing the same they says phone is dad now and surprisingly they also says they didn't know how long they need to resolve the issue.
Job number[protected]t001

This is non profasional apprroch towards your customer and you need change this approach.

Please advice how to resolve this issue.

Dear sir,
I have purchase intex mobile aqua 4.5 e dt.21.07.2015. i have submitted 8 time this mobile in intex care but always a problem has been create in this mobile. i have call many time in customer care but nobody help me against it. i want to say that please check my complaints in intex care and you also understand that i am facing a big problem. name :- naveen chauhan my latest job sheet no[protected]t001

I have ordered a phone battery... Its been more than one month now... I didn't get my delivery yet... Please do something about this... I am not satisfied with the costemer care unite... They should be more responsible in this kind off situations... I am realy hoping that my complaint will be considered... Thank you...

I'm really fed up with the service of intex. I had submitted my phone a month back on 25th june and till date not received it back. People at the shakarpur service centre are so savage, never answer the call. Also a lady and a person working there named vishal are so rude and just instead of listening to the problem avoid the customer. I was provided with a replaced phone of new model of a lower quality featured phone. I don't know what people there think about their customer do they think that they are fool? As will accept whatever you guys will offer?

I'm very disappointed with their service.Instead of providing with the solution they are just avoiding the case. Regularly i'm calling them but on each day they are just expanding days insteading of work on it. Nowadays mobile is a necessity, still what's wrong with them? Why they aren't understanding? As per your customer care person mr. Gurmeet and your senior department mr. Sanjeev and mr. Nitin, these guys promised to return back my mobile in working condition at most till saturday. I. E today.


So, i hope they will keep their word else you guys have already shown such a bad picture to me which will definitely gonna pass to many people so at least just don't lose trust for these people too.


They are just delaying the service. So today itself i want my phone back in a working condition with a remedy that to increase the warranty time period to 1 month. As already it for a month it was not with.

Sir
I have purchase a intex mobile phone of model : intex cloud 3g candy dated: 20/12/15 bill no:[protected] order no: [protected]
From your web site shop cj.
After 2-3 months mobile was not working properly and later it get switch off totaly.
When i went to intex service center, they told me to submit the bill of mobile phone. I have submitted your bill which i got with mobile phone but they reject the bill because of imei number was not mentioned in that bill.
I am calling you on your toll no [protected] (Which is not free calling no.) from 12 to 15 days continuously for the original bill with imei no. Of that intex mobile phone which i have purchased from you but they don't respond properly.

Every time they told that your bill has been sent but till today dated 23/7/16 i have not received any bill from you on my email (Email: spt.[protected]@rediffmail.com & [protected]@yahoo.com) or my home address.

I have inform you for inconvenient i should have take legal action in court of law. You have fully responsible for the above said act.

Thanking you

Atul tayade
[protected]
Pt.[protected]@rediffmail.com

My name is neelakandan my email id is [protected]@gmail.com. I have purchased intex cloud flash 4g black mobile on 27/01/16 from snap deal.In that power button is structured so automatically the mobile switched off often so that i gave it for service at intex authorized service station global communications in ambattur chennai on 27/06/2016 my job sheet no is[protected]t001 service center code no is[protected]. Still now they are not repaired my mobile. I enquire in intex customer care they told your mobile is in repaire not possible and returned on 04/07/2016 so you will get another mobile. But still now i am not getting my mobile or a new mobile. I have inquired several every time they told your mobile will come on this week, withoutmy mobile i have faced lot of problems while giving my mobile for repair they even don't know how to remove sims and memory card from the mobile. So that i request you to take necessary action against them

I purchased the intex aqua q3 mobile in 2015 july. They gave 1 year warranty. On 2016 june i submit my phone in hyderabad service center because of software problem. Till today i didn't receive any status about my mobile service.

Actually mobile was hanging while calling and at some time mobile becomes unresponsive. The major issue is it shows continuous alerts saying apps are stopped.

Dear authority

Greetings!

I have complained several times through telephone & email regarding the charging issue in my phone, followed by the submission of phone to service center at nirmala convent road, rajkot.

Till date the problem stand as it was & i can not able to charge the phone for 6-8 hours time. Therefore, now i request you to kindly change my phone & issue me any upgraded or advanced phone.

I am ready to pay the difference as agreed upon by the company.

Kindly take the issue on a top priority & solve my problem as soon as possible.

I have attached a invoice copy for your ready reference & kindly go through the previous complaint mentioned below.

Thanks,

Manoj nair
Cell: [protected]

I purchased a mobile from sagar mp intex turbo music imei no [protected] from laxmi soap jhirana perkota sagar; it had been repaired by intex care center gwalior and sagar; date of purchase is 31/08/2015. i am hopeless after purchasing intex mobile. please dp something or change my sate. dr d k jain mob [protected]. i am not able to hear sound clearly when i talk. replace the mobile, as early as possible.

Dear sir, my id:1331824. Now i submitted my bill receipt.
I got intex aqua power plus from mobile press, tiruchengode, namakkal dist, tamilnadu on 16.08.2015. After few months there was no chance to recharge the battery. Then i surrendered to a. S. M service center.
Then one week later i got serviced mobile through ur service center (Asm ser. Center, tiruchengode). Again two more times that same problem come it.
Again i surrendered to ur asm ser center. After 25 days ser engineer (Asm) told me to replace ur mobile within a week. I got replaced mobile
Intex aqua super on 28.03.2015
Just a 10 days some humming sound is coming. Thats why i told to asm ser center and returned to there. Within a week again i got the serviced mobile from asm. He told me to flash the mobile.
Nextday onwards that same problem come it. Then to sureender to asm. Now this processes going may be 5 more times and submitted to ser center.
Last middle of june to the middle of july 2016 3 days only i handled the mobile, remaining days thats in ur asm service center. There is no response to solve my problem.
So, i surrendered my mobile to asm cell phone service center[protected] on 13.07.2016.
This is my gift for u/ur mobile service center.
Thank u for ur proper service.
By
Satheeskumar. T
[protected]

Model of intex mobile :- y2 1gb (white) under warranty
Mobile had been dead then i have put the mobile in intex service center, rajendra park cross road, odhav, ahmedabad on dated 14/06/2016

Job sheet no.:[protected]t001

During this time i checked in service center 8 turns and complain also in toll free no of intex (complain no:- [protected]mk) but till this time i dont get any satisfied answer from both.

This is very worst service from intex

Kindly inform to me that when i can get back my mobile