Intex Technologies Complaints & Reviews

Dear sir, i buy Led tv made by intex and company has sent there appoint executive for installation but the done wrong installation by his wish saying that company has ordered us to insattation on standard length. when it was happened only ladies was at home so they cannot forced him. So i complainted on toll free number for again installation but again that person came and demanding for money and didn't speak with a good manners. So i called to Ludhiana intex head Mr. Satwinder Singh [Ph[protected]] and told him for solution but they said they cann't do anything and i can put complaint against him where i want,
Whatever, i was shocked with that behaviour how can be so rude type person running company with these attitude, please do the needful as you can do so next time nothing can happen like this.

Complaintant
Pawanpreet Singh
[protected]

After being concerned about some network problem, I contacted intex service center, barackpore. They returned me my handset almost a month later. And when I checked it's probleb was same. Moreover it had more problems including no sounds are coming from speaker. Same network problem. Volume buttons were removed nd replaced. No mic. Home button was not working. And then I went there again and they refused to take my phone back. They said we have no responsibility, you have to pay again if you want us to repair your phone. I was visiting there for a month. And after this harassment I am very angry with that intex service center.

I purchased intex aqua lite mobile at rs-2850 on 23/6/2016 from maago communication, hojai, assam.But the product is defective as many features like wi fi, mhotspot do not function properly..Then i approached to shopkeeper and they refer me to service centre, the service centre could not ressolve my problems.Then i request them to refund my amount.But they denied.I am completely unsatisfied with the product.Also many peapole are facing similar problems like me.In fact some peapole warned me no to by intex mobile. This company is cheating the peapole by providing very bed quality products.
So i request the forum to direct the company to refund my amount at the earliest.
Client number-[protected]
company [protected]@intex.In

Dear team,
Please check n resolve on urgent bases.
I have a handset modal power + . after purchasing this product I m facing many problems..
I have been experiencing the problems of charging, battery heating, auto off, hang on and auto deletion of entire data. But service center mention only touch problem.
I have submit my mobile phone by 18/06/2016 on Dholpur service center but still it's not repair by service center but they is saying you have to wait some days but due delay to service of my handset lots of official work hampering of mine.
Would request you to plz provide my handset by EOD or provide new handset replacement of my handset.
Otherwise I will claim against your company and will go to print electronic n social Media...!!
Detaiy are mentioned :-
Jobsheet no.[protected]T001
Modal :- Aqua power +
Mobile No :[protected]
Thanks n Regard's
Deven
Mob:- [protected]

My mobile model no- intex aqua y2 1gb(gray+metalgray) dual sim.
Jobsheet no[protected]t001. It has problem in its motherboard so your executive asked me to submit the phone in service centre. I submit my cell last month in may. Now june is about to end but they are not responsing me exactly about my cell. I went thrice over there to take my cell back but just keep on delaying . Even they misbhave with me a lot. His name is farid khan who said me that why you prachased this company's phone, take away your cell & do whatever you like to do. His no. Is [protected] & he belongs to ganpati plaza, m.I. Road centre.
Please kindly work on my issue as soon as possible. For more details you can talk to me at this no.[protected].

Thanking you
amit kaushik

Myself Sohan from Dehradun.I buy Intex Led40fd10 on 12May2016 from Intex Outlet.After installation there was problem in sound.I called in Intex Customer care on 9 june2016 My complaint Reference No. is[protected] .
IntexTechniqan came in my house to sort out the problem in the sound.He told me that there was problem in motherboard so hw will give the request for spare part after 2 days he again came and installed new spare part afterwards the same problem was araised so he told me that there was problem in speaker, so he will give the request for new speaker.
On 12jun2016 again i called to the customer care for this issue complaint against Reference No.[protected].
As of my knowledge in any type of LED only 3 parts are important Motherboard, Speakers and Picture Quality.
With in less than one month in my LED 2 parts are fault.
Now Company is not replacing LED nor sort out my Led problem.

As a human being I suggest you all to plz dont take Intex Led either they will give you cheap price or 3 yr warranty. Bcoz they will not provide services and commitment which they promised with the customer.

Regards
Sohan

This is to inform you that seeing TV advertisement, through online I have purchased one Intex Cloud 3G Candy Android Mobile Phone from M/s Kasturi Mega Ventures Private Limited, Gurgaon Haryana vide their Invoice No. [protected] dated 28.02.2016.

On opening the box I could not find any Operation Manual in the box and without that not able to understand the system and to operate.

As advised in your mail, today I had called your Help line number[protected] to seek the guidance.

The person at the other end of your office took the call and listened my issue and asked me to wait. After waiting for about 5 minutes, rather helping me, he tried to blame me that I have not checked the box properly and I am telling lie on the subject and told me to contact the seller.

I want to know - Is this the quality of your service and how you behave with your customer.

I forwarded this email to M/s Kasturi Mega Ventures also and I didn't receive any update from them still.

Please provide resolution. Re: SR[protected]-Contact details

Dear team,

On 14 june, 2016, i visit your chandigarh customer care centre, sector -35 a, reason facing problem in my mobile (Hanging too much & touch not working) & after one week when i ask your intex service centre about my phone, they told me that it will take another 10-15 days.
When i ask the reason about this, they told me that they ask for their delhi office for some spare parts of my mobile phone, but they didn't received the same till date.
I am really surprise that after one week they told me such a stupid reason, i don't know how you are dealing with other customers & what customer feedback you received from them.

Really very poor & unprofessional servicing provided by your intex organization.

Now i want some quick action from your side about my mobile issue, otherwise i have no other option to go to the customer court, because in the service request form (Jobsheet no.[protected]t001) it is clearly mentioned that"customers are requested to collect the product within 7 days from the date of receiving the repair confirmation from service centre."

O still looking for your early action.

Ajay guleria
[protected]

I m punit shah purchased mobile intex auqa power plus in decemberv month 2015 i have charging issue in my mobile for the same i submiited my phone to service center 5 to 6 time they r fail to solve my problem instead of that all time they r creating new problem at the time of fitting. i bought mobile from 5 month till the date i given for repairing for 3 month, i spent the money for use of mobile not for the waste of my time and money . your back hand staff r fail to solve my problem kindly take an immediate action for the same and either repair or replace my mob
thanking u
punit shah
[protected]
[protected]

Hi,
I had purchased intex company mobile-handset (Intex aqua raze 4g) 16/6/2016. But suddenly there is either no network or even if a network appears the voice call is not audible, i hv checked but there is no software update required.Intex care also didnt fix it. Wt can i do now.
Probably i will not going to purchase this company product if they do not resolve properly...

Dear sir/madam,
I have purchased mobile intex aqua power hd two month ago,
But from few days the backup of battery very poor.
But yesterday i found the back cover of phone is slightly crack & battery going swollen.
Therefore i went to intex authorised service center & they told me the battery was physically damaged by customer end by overcharging, & not covered in warranty.


But i have never overcharging,

Why are you not replace the battery since i have not overcharging ever.

Kindly arrange to replace battery.


Regds,

Jeevan pancholi

I have bought the intex cloud pace from shopcj (tv shopping) in octomber 2015 after 2 months the device started to get hot and the battery got swallon i gave it to service centre they changed the battery and charged 850 rs. although it was in warranty period after repairing the handset it again started to get too hot and also the battery got swallon again and the device automatically starts switching on and off. I want you to replace my handset with new handset because same problem is happening again and again. Please solve my query.
Mobile no:[protected], [protected]

Intex servies center is not servising my phone. I am totally unsatisfied with your service. My phone(intex aqua life 11) was complaint around 1 month ago. I submitted it to your service centere (ramez riffa ) bahrain. They returned my phone after 2weeks then the same problem igot it one another problem in my phone and submitted it after 2 days again and the managment there is not cooperative there at all name - shelly. Mobile no[protected]

Sir,

1. I have purchased new mobile "intex aqua craze" on 10 may 2016.

2. Within few days it starts showing abnormal symptoms like battery draining fast. The mobile phone is switched off automatically in the morning everday.

3. On 02 june 2016 mobile shut down automatically when i was using internet.

4. When i contacted the dealer from where i purchased the mobile he told me bluntly it is not his responsibility. The dealer is "agarwal traders.com" opp. D. C. Nand plaza, shahzadi mandi, agra, contact no. [protected]. He told me to contact service centre located in shah market agra with name intex technologies customer service centre.

5. This created a sense of mistrust.

6. Any way with no solution left i visited service centre and deposited my mobile there on 04 june 2016. My mobile along with battery is deposited there. Only back cover and other accessories remained with me. Job sheet number allotted was "[protected]t001".In the job sheet problems related to mobile set was reflected.
Problems are: batter draining fast, hand-set hanging, software not working.

7. They assured me they will inform me once mobile set is repaired. As it cannot be repaired there, they have to send it to noida.

8. On 04 june 2016 i received an sms of mobile receipt in which job sheet number and call for assistance was written viz. [protected].

9. One week passed there was no call from service centre. I personally try to contact them but no one there has the courtesy to attend the call.

10. I waited for another week but to my utter dismay again no one attended my distress call.

11. Lastly i decided to visit service centre. To my surprise i was told it was repaired. Then started the real confusion. My mobile battery was untraceable. When they traced it somehow, i told the girl attendent to check my mobile by putting battery into it. She put the battery but mobile did not switch-on. She told me bluntly that my battery needs recharge. I requested her to put stand-by battery available with them to check serviceability. To which she refused.

12. Suddenly i found that back cover of mobile was not fitting properly on the mobile. There was a noticeable gap near the charging slot. Due to this battery charger was unable to insert into the slot. It surprised me as this was not the problem before when i deposited my mobile for repair.

13. Then started the blame game. The head of the service centre named mr. Shivam started arguing that set in this condition only when they deposited it. I was shocked to hear this.

14. The mobile which i have deposited for rectification was now infected with another poblem.

15. Then mr, shivam told me to again deposit mobile for two days for the back cover problem. To which i disagreed. He bluntly ordered his staff to return the handset to me.

16. When i reached home and checked my mobile after connecting to charger it again did not switch-on. What the hell they have rectified? Nothing..

17. It seems that my mobile remained there for 15 odd days with no purpose.

18. To my utter dissatisfaction i contacted toll free help-line number of intex viz.[protected] on 17 june 2016. My call was attended by mr. Santosh. I told him everything what i faced. He booked my fault vide complain number "[protected]zwyd". He also assured me that my complain will be forwarded to higher authorities. But no one contacted me yet.

19. Sir i have not purchased second hand mobile from olx or some one for which i am facing hardship now. I have purchased new handset.

20. This worse incident has not only wasted my precious money and time but also broke my trust on intex company.

21. I request you to look into this matter urgently as i am running out of patience. Kindly look into this matter before i sought to some legal action against the company through consumer court forum.

22. Kindly replace my handset with new one.

23. I am giving details of my mobile set underneath.

Mobile set type : intex aqua craze 4g volte

Month and year of manufacturing : march 2016

Colour of set : grey

Imei no. [protected]

[protected]

Msn 16k[protected]

Ean code[protected]

Battery no. Br2576cc0067684

Charger no. Tces1000m

Bill / cash memo no. 960

Date of puchase : 10 may 2016

Purchased from : aggarwal traders.com
Opp. D. C. Nand plaza (Nand x-ing) shahzadi mandi, agra
Contact no. [protected]
Tin no. [protected]

My address : vikram thakur
Smq-37/2 ml, camp area
Air force station kheria,
Agra - 282008

Email : [protected]@gmail.com

Hi i have bought a intex mobile phone from snapdeal.com
order id :_ Order ID: [protected]
i am Placed order on: 16 Jun, 2016
and i am receive on- 17 jun 2016 with cod

intex cloud force
model-cloud force

m_imei:[protected]
s_imei:[protected]

msn:16k[protected]
colour:champagne
sap code:[protected]
ean code:[protected]

please register my phone to this information
name-ajay kumar
address:_avas vikas colony badaun uttar pradesh india 243601

Intex Intex Dear sir

I have intex mobile of aqua trend. I buy this mobile from
amazon.in. after 2 months i have charging problem then i visited
intex service center at ganpati plaza. Normally its repaired by
service center. Then this mobile phone have many problems like that
heating not charging, hanging, restarting, network problems, etc.
I visited 6 times to service center and. Created job card
sheet. And submitted my mobile 15 to 20 for every job card sheet. But
again and again but not solved my problems.
May last 3 job card sheet no. With date
1.[protected]t001. Date 05/05/2016

2.[protected]t001. Date 26/05/2016

3.[protected]t001. Date 07/06/2016

Service center employees not respect for customers they were talked
in hard language and not responding my problems
i visited triputi infotech for recved my mobile but the service center
didn't give and they are creted a new job card sheetas on 16/06/2016
and new job card sheet not given me by service center

THIS IS MY FINAL WARRING.
Now i will get help from media and legal court . I have many problems
and west of my time.

I will fight a case against Amazon.in and intex

Thank you
[protected]
sabse ghaitya mobile phone h ye
intex losting goodwill

Respeted sir or ma'am,
I hereby to inform you that i has been purchased intex aqua sense 5.0 from nirmal agencies on dated 09.10.15 after 7th-8th months i was suddenly slipeed phone from my hand & its fornt screen is break, then i submit this phone to new mobile centre situated at ramgarh jharkhand.
I was receive a memo from there is not a true evidence of bill, after 47 days i receive my phone & its sorry to say its a very embrassing & discusting day i will espand with intex service centre. I was not remember that intex service centre is so toufgh & embrassing service. When i was receive this phone it has a new problem of touch will exploring without my touch impression.
Thanking you
Cb singh

Hi,

I purchased intex ultra g3 on 16 jun from intex smart world (Ashu telecom, burari) in delhi. Box was already opened, when resisted, they said there will no problem, hanset is fine, but when i started using the phone, the mic was not working, it is less than 24 hrs, can i get my phone replaced.

Name jitendra singh
Phone number [protected]

Respected sir, i purchased intex cloud 4g star mobile on 06.10.15 through online (Flipkart.com). One month back the mobile having some problem. So i gave to mobile at global communications (Intex authorized service center) for solving problem (Warranty period) on 20.05.16 (Job card no.[protected]t001). Now the service center incharge officer give new intex aqua speed hd mobile and they told my mobile incapable to repaired.In this regard i lodged a complaint at intex customer centre on 10.06.16 (Ref no.[protected]wxsp). I want my mobile back with proper working condition otherwise give a new mobile same model. Please take appropriate action against the company and service centre.

Hi,
I had purchased intex company mobile-handsets/vm19821/intex on 11/8/2015. But suddenly since may 2016 it has stopped working and completely off, after charging battery also. It was free from any injury & water.
Later i repaired it from intex gallary, they had taken 15 days.
After getting repaired it has again stopped working.
So i think there is technical issue but some intex company service provider are not skilled and not able so solve it from root.
Probably i will not going to purchase this company product if they do not resolve properly.