| Address: 560098 |
| Website: www.irechargeonline.com. |
On 21 feb 2016 i recharged virgin mo.No. Two times by rs.100.It failed and amount not refunded yet to my sbi a/c no. [protected].Transactin ids are as below.
*transaction id : d39w373293p6a8467avh*
*transaction id : 9pb143n0c9635h783t4u*
They sent me mail as below
Dear priti goel
We regret that the recharge of rs. 100 on your device number [protected] has failed.
We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later
You can get in touch with us at http://support.Irechargeonline.com.
When i go to above link there is no e-wallet and contact no. To call.
Amount deducted from my a/c is total rs.204 as rs.2.00 is service charge for each recharge.I recharge it three times, all failed, amount of first recharge given by customer and he quarrelled me enough for recharge failure.He asked me to give back his money, i said i'll return after refund of it to my account but he disagreed with me and forced me gave rs.102 immidiately.On website contact us, information given is:
Contact us
We are based in bangalore, the emerging it city of karnataka.
Address#287, ideal homes township, 9th loop rd, rr nagar, blr: 560098
No contact number to talk.
#287, ideal homes township, 9th loop rd, rr nagar, blr: 560098
Merchant Website : irechargeonline.com
Date :[protected]:18:20
Merchant Reference Number : K8123Y6G77O1030K13TR
EBS Payment ID : 52629927
Payment Amount : 500.00
Customer Name : Richa verma
Customer Email : richa.[protected]@gmail.com
Status : Incomplete
It has beeen 3 days and i still have not received my refund .Please note my transaction ID is 97270K8W8Y8UZ4564EG5 and the recharge has failed but amount of Rs.500 has been deducted from my account . On top of it I am unable to login to my account . The message which is showing is that my account has temporarily been suspended. Pls refund Rs 500 deducted from my account immediately and also reset my account password. There is no response from your support team.
Please resolve this problem at the earliest.
Richa Verma
Kolkata
[protected]