iRechargeOnline.com Complaints & Reviews

Address: Panipat, Haryana, 132103

I had recharge my Videocon DTH on 01/05/2016 at 11:30 PM but due to some error the same has not been recharge but my ICICI Bank Credit card debited by Rs 483+550 =1033/- only.

Kindly check at you end & revert at the earliest

Request you to kindly Refund my Money on urgent basis

Waiting for your reply ...

Thank & Regards

Vikas Mehta
[protected]
[protected]@yahoo.com

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Address: Gurgaon, Haryana, 122001

Website: www.irechargeonline.com

Hello sir,

I payed my vodafone postpaid bill from your site as usual, but this time my transaction failed and money is credit from my credit card but it's not revert back in my account till now. Can you please check and update me, my order id is - 32575. Detail of transaction is given below :
Date of transaction - 25-april-2016 at 14:41:09
Amount : 700
Vodafone postpaid bill
Status : transaction failed.
Order id - 32575.

Please update me asap, waiting for your reply.

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Address: Mumbai City, Maharashtra, 400067

Website: www.irechargeonline.com

Dear team,

Still waiting... My amount which is rs2160 deducted from my credit ac still not refunded...

Kindly don't ignore my mail... Otherwise i have to go to the consumer form...

From: [censored]al munnilal singh
Sent: thursday, may 05, 2016 11:44 am
To: [protected]@irechargeonline.com
Subject: refund my money

Dear team,

I did 3 time of i bill payment trough my icici bank credit card but it's failed due to some incorrect details..

Kindly refund my money in my wallet or my credit card amount..

Waiting for your revert...

Don't ignore my mail or msg...

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Address: Bangalore, Karnataka, 560098

Website: irechargeonline.com

I got an online recharge done for BSNL data card for INR 821 from their website.but the recharge amount has not been transferred on my number yet.my bank account money has been deducted.after that these frauds suspended my account from the same login and password they had provided me.plus they dont even have a contact number.the customer support email is just for namesake.

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Address: 600019

I have made a transaction of vodafone postpaid bill on april 17th rs450 ([protected]), the message received successfully paid, the amount is deducted from my account (Hdfc bank)

I ill check vodafone customer care they said my bill amount is not received still but the amount is deducted my account

Could you return back my amount rs.450 as soon as possible.

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Address: +91

I have done a recharge of Rs. 1060 on 5th may 2016 to my customer I'd[protected].But the payment still not received to Videocon . They have given a mail regarding the confirmation of payment with merchant reference no. 3I5194GFJN7X2R9U29Y.
EBS payment id : 53465188.
Bank Name : HDFC Bank
Amount : 1060.
I have cross check with the banks also but they didn't confirm me.

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Address: Hyderabad, Andhra Pradesh, 500090

Website: iRechargeOnline.com

Hi irechargeonline,

I have paid rs/-113.00 for vodafone for postpaid amount on 27th april 2016 with the reference number is: '9w33439q703r92ne383f' and cheque number is: '892904' through hdfc debit card online.

But it is not transferred to vodafone customer till now (7 days). So vodafone stopped the service.

Please resolve the issue asap.

Thanks,
Venkat

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S

Sreejith Fuck

from Chennai, Tamil Nadu

Jun 15, 2016

Recharge not happening

This website is a fraud website non of he customers have got the recharge in this website. Please do not wast your money by doing online recharge in this website. Merchant is not responding to any mails and calls. File a charge back case on this merchant to your respective card issuing banks for get the money back to your accounts.

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Address: Nayagarh, Odisha, 752069

Website: irecharge

Sir, i had recharged my airtel no-[protected] on dt-24/04/2016 amount-140/-through net banking but recharge not done .Amount cancelled.Ihave complained before. No response is there.I'll complain through consumer forum .Pls, recharge 140/-again to thos no.I had contacted airtel but they told it can be solved by u.My transaction id : 2n21c9pmb88a6f8ke40t.I do not find my money in my e-wallet.Kindly recharge again and solve d matter. Call me in this no.Given above.

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Address: 530046

Website: Irechargeonline

Dear,
I have done recharge of vediocone Dish Tv of 365 Rs, my account was deducted immediately but recharge failed and also i have recived a mail from ur site that your recharge failed.my device No is 68478360 and my transaction Id is DYE72169QRV8Z3M8F9JN

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Address: 411016

Website: www.irechargeonline.com

Today i.e. on 4th May 2016, I was trying to do mobile recharge
(Amount Rs. 300/-) for my number [protected] (Idea) at 15:46:51 for the first time thru iRecharge.

But Rs. 300/- was deducted from my credit card but recharge was not done.

I received the message of deduction of Rs. 300/- from my credit card from the credit card's bank.

But I did not receive any message from Idea about successful recharge of my mobile. Even when I checked recharge balance for my number it was not showing amount Rs. 300 added to my balance.

Please either repay this amount back to me or do the successful recharge of the same amount as soon as possible.

Otherwise I will never use your website for any kind of recharge again and I will give the same advice to others.

Aug 7, 2021

Complaint marked as Resolved

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M

mahesh 001

from Thiruvananthapuram, Kerala

May 5, 2016

Today i.e. on 4th May 2016, I was trying to do mobile recharge
(Amount Rs. 50/-) for my number [protected] (Aircel) at for the first time thru iRecharge.

But Rs. 50/- was deducted from my credit card but recharge was not done.

I received the message of deduction of Rs. 50/- from my Debit card from the Debit Visa card's bank.

But I did not receive any message from Idea about successful recharge of my mobile. Even when I checked recharge balance for my number it was not showing amount Rs. 50 added to my balance.

Please either repay this amount back to me or do the successful recharge of the same amount as soon as possible.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

May 9, 2016

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

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Idea Cellular Customer Care

from Mumbai, Maharashtra

May 9, 2016

Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Prakasam, Andhra Pradesh, 523157

[protected]amount : rs. 56
Order no. 31533
Date & time :[protected] & 11:58:48
Transaction id : ec820bli3i2j772tlf98
Recharge failed
Dear srinivasa rao gattu
We regret that the recharge of rs. 56 on your device number [protected] has failed.

We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later

You can get in touch with us at http://support.Irechargeonline.com.

Use the below transaction id for all your communications.
Transaction id : ec820bli3i2j772tlf98

Webmaster
Irechargeonline.com

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S

Sachin Adsul

from Mumbai, Maharashtra

May 5, 2016

I Sachin Uttam Adsul have made Idea postpaid ([protected]) transaction of Rs. 1000/- using IChargeonline thu HDFC Bank Credit Card on 24-Apr-2016, 20:18:36.
This transaction payment debited from my credit card but not credited to my phone a/c.

Request check and help to complete this transaction.

Sachin Adsul
[protected]

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M

Malka Grewal

from Chandigarh, Chandigarh

May 5, 2016

I paid my post paid bill for [protected] of rs 1530 and the amount has been deducted from account but bill has not been paid.where the helk is e wallet n stuff?is the thw way to harras n cheat peoole whn they r in emergency?whom to connect n how to get the payment back?

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Address: 560098

Website: irechargeonline.com

Dear Sir, i her by inform to you .i recharge my video con d2h. but recharge is failed. i recived emil from irechargeonline.com.. transaction has done...but not recharge. my payment has debited my credit card through HDFC BANK...i below mention transaction details...Merchant Website : irechargeonline.com
Date :[protected]:51:45
Merchant Reference Number : 8TMM7328K51C403GJ832
EBS Payment ID : 53095607
Payment Mode : VISA
Amount : 200.00
Customer Name : syed kasim
Customer Email : [protected]@gmail.com
Status : SUCCESS...it is fraud i canot recived my payment also and recarge is not done...kasim

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D

Delhi8

from Noida, Uttar Pradesh

May 5, 2016

I wanted recharge on Airtel and got it done for 110 RS. Never got any credit, account suspended immediately after debut from my account and no communication or response either from the company. Please look into this and report this so appropriate action can be taken. This is clearly a fraud and scam website!

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V

Vaubhav Ligade

from Chennai, Tamil Nadu

May 26, 2016

Not refund amount

I had lodge the complaint about recharge failed of rs 300 as on date 21.04.2016. but till not refund debited amount on my account.

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Address: Patna, Bihar, 800001

Website: Irecharge

Today (4/5/2016) I made two times vodafone postpaid payment for Rs.349 with my Hdfc credit card. Amount got deducted but recharge was unsuccessful. A mail from [protected]@irechargeonline.com informed that the amount will be credited to e-wallet for later recharges.

There is no e-wallet and I checked for rising a new ticket for refund of Rs.698/-. But it was showing an error :Your account has been suspended please contact your account administrator ([protected]@irechargeonline.com).Im not sure what next to be done.kindly let me know the refund procedure via mail on [protected]@gmail.com as irecharge dont have a customercare number.This is a trap and i would take it furture as these type of website is a scam and should be legally handled.
Transaction ID- 90PO6Z1X6041HGP03O4N & 4XY805M4KR7U989732U8
EBS Payment ID : 53395401 & 53399831

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K

Kislay Kant

from Contai, West Bengal

May 6, 2016

Kindly resolve my query as soon as possible..

I am waiting for your response.

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B

balkrishna khanar

from Kota, Rajasthan

May 16, 2016

Today (3/5/2016) I made vodafone postpaid payment for Rs.450 with my Debit card. Amount got deducted but recharge was unsuccessful. A mail from [protected]@irechargeonline.com informed that the amount will be credited to e-wallet for later recharges.

There is no e-wallet and I checked for rising a new ticket for refund of Rs.450/-. But it was showing an error :Your account has been suspended please contact your account administrator ([protected]@irechargeonline.com).Im not sure what next to be done.kindly let me know the refund procedure via mail on [protected]@gmail.com as irecharge dont have a customer care number.This is a trap and i would take it furture as these type of website is a scam and should be legally handled.
Transaction ID- 811A11JB827XW606IIHH
EBS Payment ID : 53366505

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Address: 560098

Website: www.irechargeonline.com/contact

Hi,
I had recharged my dth from this site but the recharge failed although money was debited from my account. And then i visited their support section to raise my complain i am getting following message from this site.

Your account has been suspended please contact your account administrator ([protected]@irechargeonline.com)

Again i dropped an email explaining my concerns, but till now we have not received any response.

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Address: 600089

Website: www.irechargeonline.com

Myself Naveed, I tried to recharge my Airtel number [protected] for an amount of 50 Rs twice on[protected] at 10:54:00, but later i received a message saying Recharge failed and meanwhile amount of 100 Rs deducted from my SBI account. Till now amount has been not refunded to my account. I kindly request you to refund the amount as early as possible.

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B

Bhoba

from Kolkata, West Bengal

May 9, 2016

Myself Avijit, I have tried to recharge my wife Airtel mobile number, the amount of 100 as on[protected] at 13:30:00, but later i have received a message mentioning Recharge failed and meanwhile amount of 100 Rs deducted from my ICICI Bank account. and two different times two mails i have received, 1st mail contain is "Your payment for the Order with Reference number KC9O7912L5T9R7C29W11 on the Merchant Website : irechargeonline.com has been successfully processed" and next mail is "We are unable to obtain authorization for the following Payment 53644677 ., and EBS payment ID is different "EBS Payment ID : 53644964" and "EBS Payment ID : 53644677", i think this type of online easy recharge are fraud, and i want to complain against this crime, i have attached two images of my details.

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Address: 462023

I made idea postpaid payment for Rs.2000 with my kotak debit card. Amount got deducted but recharge was unsuccessful. A mail from [protected]@irechargeonline.com informed that the amount will be credited to e-wallet for later recharges.

There is no e-wallet and I checked for rising a new ticket for refund of Rs.200/-. But it was showing an error :Your account has been suspended please contact your account administrator ([protected]@irechargeonline.com).Im not sure what next to be done.kindly let me know the refund procedure via mail on sho.[protected]@gmail.com as irecharge dont have a customercare number.This is a trap and i would take it furture as these type of website is a scam and should be legally handled.

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M

Madhuri Samanta

from Mumbai, Maharashtra

May 4, 2016

I have suffered the same loss with irechargeonline.com, its a fraud website with no customer care number and there new ticket raising or refund policy is snabbed and doesnt work. A loss of 1910 rs

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Address: Mumbai City, Maharashtra, 400022

Website: support.irechargeonline.com

I did recharge from this site but recharge got failed & amount was deducted from my visa gard i did refund process but its always get login failed.. i want my money back at any how.. and i want ur reply as soon as posible .i[censored] cant give the service so why are u opening this site and etc .no cal no msg no mail.how are u became irresponsible like this .u deducted the amount in a withim a mints.but while reufunding time no one is giveing reply for my mail.i m not satisfied from ur process.
pls help needfull

regard...
siddhesh kanse [protected]

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S

Sunil Shahani

from Mumbai, Maharashtra

May 9, 2016

My login I'd mahesh.[protected]@yahoo.com had recharged 600/- Vodafone mob no. [protected] on 21-10-15 So far no refund

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Address: 600012

I have made the recharge vodafone prepaid mobile no [protected] amount rs 230-00 through credit card payment through hdfc bank. But the amount is deducted. Not recharged. Details are given below
Transctions id 9ux6psgxeicl6al6611b
Ebs payment no 27306 dated[protected] &19.35.43
Kindly make the payment at the earliest i have waiting for ten days but the amount was not credit in my bank amount so kindly make the payment urgently

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Address: 482005

My name is baljit singh . i always recharge my phone online. But first time it happended that .Amount has deducted in my accout but recharge not done . mob no [protected].
Transaction ID: S2U2W491HK34ZF1Y356H.
EBS Payment ID: 53271547.
Mayment Mode : ICICI Bank Account (Mobile friendly)
Amount Rs 395
Custmer Name Baljit Singh
Customer Email: [protected]@yahoo.in
Status : Success.so please help me in this connection.
Customer Address:- GE (I) (P) Fys Jabalpur

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Address: Bangalore, Karnataka, 560098

Website: www.irechargeonline.com

i have made a transaction of vodafone postpaid bill number ..But the recharge is failed but the amount is deduct from my account
This is the details of transaction
We regret that the recharge of Rs. 1100 on your device number [protected] has Failed.

Use the below Transaction ID for all your communications.
Transaction ID : 0U15S3IB1OP809KNB334

Merchant Reference Number : 0U15S3IB1OP809KNB334
EBS Payment ID : 53356632
Payment Mode : Master Card
Amount : 1100.00
Customer Name : Sonali Goyal
Customer Email : [protected]@yahoo.com

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iRechargeOnline.com Complaints & Reviews

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iRechargeOnline.com reviews & complaints page 7

Refund of Rs 550 Plus 483 not Recd

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Transaction failed amount credit from card but not reflecting back

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Refund my money

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Fraud in online recharge

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Amount not refund

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Recharge of 1060 done in videocon d2h on 5th may but payment not received to videocon.

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Payment not received to vodafone for postpaid amount

Recharge not happening

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Amount deducted but recharge not done. refund of money

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Money deducted but recharge failed.

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While trying to do mobile recharge, amount was deducted but recharge was not done.

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Recharge of bsnl failed, no refund till 24.4.16

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Videocon d2h

Not refund amount

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Amount deducted but recharge failed

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DTH recharge

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Recharge failed

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Money deducted however refund isnt prprocessed.

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Amount deducted recharge failed

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My amount rs 230 deducted but not recharge prepaid mobile vodafone

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Amount Deducted but not recieved in phone

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Payment is deducted from account bt payment status is failed

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