iRechargeOnline.com Complaints & Reviews

I have online recharge for my bsnl prepaid mobile no.[protected] for rs.290 on 19/04/2016 from my hdfc bank credit card. Amount was deducted from account, but recharge was not done and not returned to credit my account till date. I have repeatedly contact with both bsnl customer care and hdfc bank credit card, but till date they have not resolved. Today i got all credit card bills to bsnl and hdfc bank. They told me that, you have to talk with irecharge customer care or complaint to irecharge. You are requested to kindly do this and please do the needful.

P. B. Rao - [protected]

श्री मान लोकायुक्त महोदय
सविनय निवेदन है की मैं अमित मिश्र ग्राम हीरूडीह पोस्ट गोंदरी ब्लाक
गंगेव ज़िला रीवा मध्यप्रदेश मेरे ग्राम पंचायत के
सरपंच अनिल मिश्र नरेगा के कार्य में फर्जी काम दिखाना
(1) अपने ही घर में कपिल धारा का निर्माण करना
(2) सभी श्रमिको का बैंक अकाउंट खुलने के बाबजूद भी किसी का भुगतान न होना
(3) किसी को बैंक का पास बुक न देना अकाउंट नंबर न बताना सरपंच द्वारा स्वयं
ट्रांसक्शन्स कर लेना
(4) ग्राम पंचायत हीरूडीह का सभी श्रमिको का बैंक अकाउंट बैंक ऑफ़ बड़ोदरा में खुलबाकर
सरपंच और बैंक कर्मचारी द्वारा मिली भगत
(5) किसी भी श्रमिको का जॉब कार्ड न देना अपने ही घर में रख लेना
(6) रामविलाश द्विवेदी और मोतीलाल पांडेय के यहाँ पशु सेट का पैसा निकल लेना जो की
कार्य नहीं किया गया
(7) जो ग्राम पंचायत में नहीं है उनका भी फर्जी अटेंडेन्स डाल के पैसा निकलना
(8) बैंक के कर्मचारी के साथ मिल कर हितग्राहियो का पैसा निकलना
(9) 80%शौचालय का कार्य नहीं किया गया जो 20% किया भी तो देखने योग्य नहीं
जो की सरपंच इस योजना का पात्र नहीं है फिर भी अपने ही माता जी के नाम से कपिल
धारा का निर्माण करवाया जो माता जी उनकी गोरमेंट शिक्षक है

अतः आप से निवेदन है की सभी कार्य कल का जाँच करते हुए उचित से उचित
कार्यवाही की जाय

श्री मान लोकायुक्त महोदय
सविनय निवेदन है की मैं अमित मिश्र ग्राम हीरूडीह पोस्ट गोंदरी ब्लाक
गंगेव ज़िला रीवा मध्यप्रदेश मेरे ग्राम पंचायत के
सरपंच अनिल मिश्र नरेगा के कार्य में फर्जी काम दिखाना
(1) अपने ही घर में कपिल धारा का निर्माण करना
(2) सभी श्रमिको का बैंक अकाउंट खुलने के बाबजूद भी किसी का भुगतान न होना
(3) किसी को बैंक का पास बुक न देना अकाउंट नंबर न बताना सरपंच द्वारा स्वयं
ट्रांसक्शन्स कर लेना
(4) ग्राम पंचायत हीरूडीह का सभी श्रमिको का बैंक अकाउंट बैंक ऑफ़ बड़ोदरा में खुलबाकर
सरपंच और बैंक कर्मचारी द्वारा मिली भगत
(5) किसी भी श्रमिको का जॉब कार्ड न देना अपने ही घर में रख लेना
(6) रामविलाश द्विवेदी और मोतीलाल पांडेय के यहाँ पशु सेट का पैसा निकल लेना जो की
कार्य नहीं किया गया
(7) जो ग्राम पंचायत में नहीं है उनका भी फर्जी अटेंडेन्स डाल के पैसा निकलना
(8) बैंक के कर्मचारी के साथ मिल कर हितग्राहियो का पैसा निकलना
(9) 80%शौचालय का कार्य नहीं किया गया जो 20% किया भी तो देखने योग्य नहीं
जो की सरपंच इस योजना का पात्र नहीं है फिर भी अपने ही माता जी के नाम से कपिल
धारा का निर्माण करवाया जो माता जी उनकी गोरमेंट शिक्षक है

अतः आप से निवेदन है की सभी कार्य कल का जाँच करते हुए उचित से उचित
कार्यवाही की जाय

Dear sir/madam,

Debited 1000/- from my credit card a/c but recharge failed. so kindly credit my account rs.1000/- immediately

Transaction id : 4j8y48h1xcay985v4631
Ebs payment id: 52078087.


[protected]amount : rs. 1000
Regards,
Subramanyammob: [protected]


From: "u subramanyam"
Sent: tue, 10 may 2016 10:52:19
To: "[protected]@irechargeonline.com"
Subject: amount debited but failed
Dear sir/madam,

Please debited 1000/- but failed. so kindly credit my account rs.1000/- at the earliest.

Dear sir,
I made a payment for my idea mobile no. [protected] through net bank hdfc on 21st april 2016.The transaction was not complete but amount of Rs.410/- was debited from my account.I lodged no of. complaints to cust. care & appellate Idea but are not cooperating. Plz help to refund my payment. Details of payment as per HDFC bank are given under.


Payment id[protected]
date. 21 april, 2016 10.52.17 am
Merchant Ref.No 2R5Z0Y41MS1OU4N1M495
Gateway ref.(Trace No[protected]/20160421
Account I Rechargeonline- 16403
payment method EBS-HDFC BANK Account
status Captured

On 12.04.16 i have pay the unbilled amt 1000/- through ireachage against my idea bill the transaction: k545635hx5g669vzzdy8 and amt is debited from my bank account.

Pls look in tho this matter on urgent bases and do the needful


Regards,
Neha mishra
[protected]...

Dear sir,
Note ; still i have not received any feedback regarding my payment instead of sending mail, already i have send all details, I have already registered a complaint about payment not credited to vodafone account my postpaid no [protected].
I have received complaint id code 1347827 from automated mail irecharge.
So kindly credit my amount to my account.
Regards
Manoj chaurasia
Mumbai
[protected]

Dear sir,
I have make payment of rs 1600/- on dt 28/04/16 merchant reference no is 806bx134e42240xj5tmq
Ebs payment id is 53145769,
Actually sir i had made payment on irecharge online against my postpaid vodafone no [protected] bill amount 1513/- but unfortunately it is not credited to vodafone account because of this i am facing lots of problems due to non payment of my april bill.
So this is a humble request to you kindly look at the matter and credit my amount to vodafone account.
Thanks & regards
Manoj chaurasia
Mumbai
Contact no
[protected].
Chaurasia. [protected]@ymail.Com

On 22/4/16, I made two successful vodafone recharges of Rs. 2000/- each on irechargeonline.com, and received Payment success acknowledgements IDs : 52773819 & 52773797 for Rs. 200/- each. Immediately the money ws also deducted from my HDFC bank accounts. Now 3 months have passed, and inspite of continuous reminders on emails and their only phone number which I managed to find somehow, [protected], neither has vodafone received the payment, nor the amount has been refunded back to me. I received emails from irechargeonline that the amount has been refunded and will be credited to my account in 7 to 10 days, and the same thing was promised to me by the person speaking on their phone, but now almost 2 months have passed, but there is no sign of any refund. Now they have even stopped responding on their phone.

Respected sir,
My account was deducted 1100 /- for dth recharge of amount 1000/- and one is mobile recharge of 100/-. but bot transaction became failed. amount was deducted. on this below two transaction amount was deducted from my account but service still not reach bcoz of transaction failure so plz refund on respective account.

Transaction id : g4u04dkt16svs3pmx8x0
Transaction id : 4167d807orf23wu547ic


My contact number :- [protected] / [protected]

DEAR SIR
Actually i am a postpaid customer of idea cellular and i have told my son to pay due bill through online but by mistake he opened this site and pay Rs. 1400/- against MY IDEA PHONE NUMBER. EBS PAYMENT NUMBER IS 53603921 ON DATED MAY 8TH 2016. So you are requested to please reverse my payment in my account.
Regards
Kishor puri

Dear sir/madam
Under given information for transaction i have done and the mails which i have done with them but till know no response
Dear madam/sir,
This is to bring to you kind attention till know i have not received my reimbursement of my amount in my account.
If you really care for the customer, any one can call to me for verification for the transaction. Below given my bank statement of the day.

3 25/04/16 prcr/irechargeonline_ebs/sbipg 375.00

4 25/04/16 prcr/irechargeonline_ebs/sbipg 375.00

From:-
Alok -[protected]
These are the two transaction i have done, which got failed, till know the reimbursement is not been taken place as told by the you in the following mails


Dear alok ratan bhatnagar
We regret that the recharge of rs. 375 on your device number[protected] has failed.

We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later

You can get in touch with us at http://support. Irechargeonline.com.

Use the below transaction id for all your communications.
Transaction id : k767zfrb21cd727h9cii

Webmaster
Irechargeonline.com

This is in regards to your order with reference number v0ph7yaoxpqf5d0nkc4a on the merchant websiteirechargeonline.com.

We are unable to obtain authorization for the following payment 52968542.

Please re-visit the merchant website for completing the order.

However, in an rare event that the amount is charged or blocked in your account, we will coordinate with the bank and have the money reversed to your account within 7-10 business days.

For your convenience, we have provided the order details below.

Order information


Merchant website : irechargeonline.com
Date :[protected]:10:04
Merchant reference number : v0ph7yaoxpqf5d0nkc4a
Ebs payment id : 52968542
Payment amount : 375.00
Customer name : alok ratan bhatnagar
Customer email : [protected]@gmail.com
Status : incomplete


Alok ratan bhatanagar
[protected]
[protected]@gmail.com

[protected]
28/4/2016

Respected sir
i have recharge my mobile no. [protected] on dated 10/05/16 with amount of 147 two times with my Atm CARD WHOSE LAST DIGIT ARE 8758 both time amount is deducted from my ACCOUNT NO. [protected] SBI SIRSA but recharge is failed both time . transaction id are POS 575389 POS 577546 VODAFONE. PLEASE SOLVE MY ISSUE AS EARLY AS POSSIBLE
REGARDS
RAMAN CHHABRA
MY MAIL ID [protected]@gmail.com
my account no. is [protected]
IFSC CODE SBIN0010472
MY CONTACT NO. IS [protected]

Sir/Madam,

Sub: Payment done and recharge failed-Regarding.
Ref: 1.My e-mail dt. :25th, 26th&27th May 2016
2.your e-mail dt.27th May 2016

I invite attention to the references cited and I, A.L.S.S.N.Murty inform that I recharged my mobile bearing voda phone No. [protected] three times @ Rs. 248/- each through the web site "irechargeonline.com" on 17.05.2016 through SBI net banking.But the said transaction(three times) was failed and I also went for manual easy recharge on the same day for the same amount which was accessed.As per the reference 2nd cited, you have mentioned about the success of above easy recharge.There is no wallet to check the credit of said amount.But I request to do needful for my below mentioned online recharges at an early date.
In this connection, I request that my above amount ie 3x248=Rs.744/- vide details shown hereunder may please be reimbursed to my bank account ie SBI, Cantonment branch, Vizianagaram, A.P. bearing S.B. Account No. [protected] from which bank branch it was deducted at an earliest date.
my email id: [protected]@yahoo.com
1.Transaction ID: R395C911T10460PPO115 Order No. 52316 Amount: Rs. 248/- Dated: 17.05.2016


2.Transaction ID: 01V08L9X12AJ3V03GXJY Order No. 52310 Amount: Rs. 248/- Dated: 17.05.2016

3.Transaction ID: I1RSG02G28180867GCZW Order No. 52308 Amount: Rs. 248/- Dated: 17.05.2016

Sd/-A.L.S.S.N.Murty

Vizianagaram

I have on 04 Apr tried to recharge Reliance digital TV for Rs 500 with order ref no TGO75AP924QZDA3089TT, EBS payment ID 51812539. Money has been debited from my account, but TV has not been rechrged. On may 10th the matter has been intimated through e mail, reply has accordingly been recd, but refund not recd. e mail reminders have been forwarded on 04 & 19 Jun. But nothing has come up. Please advise my action. Capt KS Rajan

Purpose : sun direct dth recharge

Date & time of transaction :[protected] & 15:48:00

Transfered amount : rs 1030

Transaction id : 059c87i915yuckuja97m

Money deducted but recharge has not been done and still now it was not refunded. They said there is a e wallet and it will be transferred, but it is unavailable in website. No contact numbers available. I request to take action through mail but did not get any response from them.

Please help me to solve the issue.

From my bank account an amount of rs.200/- while recharging to sun dth, but failed. I tried my level best to make a complaint and refund the amount, but your website is not accessible to make a complaint. It appears to be a fraudulent one and cheating the general public. I have gone through the net that 95 % of the customers are facing the same problem and their money refunded by irecharge. The customers who are using the paytm, quickpay, etc. Are not facing such kind of problems. Why not you.

I am giving the following details of transaction:

Merchant reference number:z23jq7w6uzm667z02z0c

Ebs payment id: 53774897

Payment mode: visa

Customer name: k. Iyappan

Amount rs.200/-

I was asked to request for refund of money through bit. Ly/iro-refund

I also made my request giving all the above particulars to bit. Ly/iro-refund


More than 20 days over. But the money was not refunded so far. Kindly request you to do the needful to get the money refunded

K. Iyappan
[protected]
[protected]@yahoo.com

I got a call from i recharge person swapna chouhan from [protected] she took RS - 3000 / - from my icici a/c through PAYTM . If the amt is not credited i'll take legal action. total amount 3550/- rs from morning she called more than 15 times to this no [protected] .
my another no [protected]
on 10 may i pay 500/- rs to this no [protected] idea post paid sim so we given complaints

Transaction id : ees386974wrla12050ho
Transaction id : 2r5f6v576187nax8m67i dated 05th may'2016
From 05th may'2016 repeatedly wrote a mail and after 10 days received a mail
On 14th may'2016
We are sincerely sorry about the trouble you faced. The recharge failed due to bad server response. We have fully refunded this amount back to the same card that was used during the payment.

The amount should get credited back in 7-10 working days.

Thanks,

Irechargeonline support

Again, received a mail on 20th may'2016
Dear valued customer,

Please file for a refund request by visiting: http://bit. Ly/iro-refund.

Filled request for refund. Almost everyday sent a reminder but no response.

Please refund the money as today is 42 days.