iRechargeOnline.com Complaints & Reviews

Hi,

I recharged my videocon dth with your site of rs 500 on 16th may which eventually got failed. Post that i got an email from your end which states that the rechage has been failed and you guys have transferred the amount into your wallet with login credentials.

I logged into the site and found that there was no wallet option available. Please refund the complete amount back to my bank account or provide me an option to recharge with the same.

Transaction id 15g7329aehtwrb6969wy

What happened to my recharge amount of rs, 750/-paid to you without getting recharged my bsnl prepaid connection.
An enquiry and verification had already been done by your one sided telephone.
The refund is still awaited.
The refund may be expedited.
Mani iyer
[protected]
P s it is a follow up of my earlier complaint dated 16th may, 2016 which has not been resolved so far.

Dear vinukondasrinivasarao,
Your payment for the order with reference number ab56f37025591fw7d5v3 on the merchant website : irechargeonline.com has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : irechargeonline.com
Date :[protected]:05:24
Merchant reference number : ab56f37025591fw7d5v3
Ebs payment id : 53832210
Payment mode : state bank of hyderabad netbanking
Amount : 499.00
Customer name : vinukondasrinivasarao
Customer email : srinivas[protected]@gmail.com
Status : success


For any queries, please contact the merchant irechargeonline.com.

Regards,
Ebs pg team

Dear sir, most respectfully I beg to state that I am looking forward to you
14th April I am payment through irechargeonline.com by Sbi Visa debit card Vodafone postpaid bill amount are 300. Mobile no-[protected]
EBS payment id[protected]
Transaction ID -IU8AX08D2983VP1CS968
. payment shows ere successfully but don't payment bill.so I request to you plz refund this amount or pay this mobile no [protected], so I there for you if you kindly grant me.thanking you.yours faithfully
Chandan Jana.

I tried recharging my phone connection and it failed, but i see that money has been deducted from my bank account. Following are the transaction id's
5q93s1t3iaw291cjx790
Giv26x7d6kd1so1ur8bo

When a complaint has been raised they asked me to use the money in ewallet to recharge the money again. I don't see ewallet option when i login to the website. Request you to take immediate action to refund the money, else i have to take action against it.

I recharge the online company
irechargeonline. com
but my recharge is not complete and recharge bal. is deducated my sbi. bank
after than
i complaint time to time but not come any solution
i complaint every day but not come any solution and any reply
plz tell me what i do
so plz help me

Merchant Reference Number : K09J2U15I4V8GT4BPEPW
EBS Payment ID : 53778361
Payment Amount : 472.00
Customer Name : Zaffar Hussain
Customer Email :[protected]@yahoo.com
Status : Incomplete

Irechargeonline.com — recharge failed - money refund - req
Hello sir,
My mobile number [protected]. I paid my post paid bill april 30 via irecharge.com, payment has debited but not yet add my account so i need refund. Amount debited 650 rupees so kindly refund my amount as soon possible or give me instruction for refunding i already request to you three time through email. But still no reply. So this is my last request mail, if you not taken any action about issue, i will book a case on consumer court.
Merchant ref no.-p5st95z6sr4n3cqjv77l
Ebs payment id:53229905

I carried out recharge on 16 may for rs 1000/- two times. The transaction details is listed below
Trans id: 0oxs6p9k686xx9bu9y38 and
Trans id: 2489ux3is568048on432
Each of these transaction was for rs 1000/-.
Kindly refund the amount at the earliest and also i am not able to log into my i recharge account also as it is asking me to contact sys admin.
My mail id is [protected]@gmail.com

Hello sir,
My mobile number [protected]. I paid my post paid bill may 8 via irecharge.com, payment has debited but not yet add my account so i need refund. Amount debited 3 times 400 rupees (Rs.1200). So kindly refund my amount as soon possible or give me instruction for refunding i already request to you three time through email. But still no reply. So this is my last request mail, if you not taken any action about issue, i will book a case on consumer court.

Transaction id : lo0a5h548g9f5aj9dfe5
Transaction id : uaqgc1390cj6izq9d23o
Transaction id : l7i23w77l07fbb4d882a

Three transaction has failed.

Thank you

Irechargeonline.com — Refund
Amit nagar on May 09, 2016
Dear sir,

I was recharged my idea no. From irechargeonline.com but amount deducted from bank account & recharge failed so pls. Return my failed recharge amount 500 total, date 09/05/2016, pls amount return in my bank account bank detail - state bank of india dewas a/c [protected], pls check transaction id 89D0E20Z92DQK9YP05TH & PAYMENT ID[protected]

CONTACT NO
[protected]

Hello
I tried to recharge my number [protected] of amount‎ 1900 Rs using ur website on 16 may 2016 but recharge was unsuccessful. Amount got deducted from my bank account but till now I have not received that amount in neither bank nor wallet even after 10 days.
Provide ur contact number or u can contact me at [protected].
Attached ‎transaction Id screeshots.

Regards,
Dinesh singh sain

Dear sir,

I was recharged my wodafone no. From irechargeonline.com but amount deducted from bank account & recharge failed so pls. Return my failed recharge amount two time 195+195 =390 total, date 28/04/2016, pls amount return in my bank account bank detail - bank of india champa c. G. [protected], pls check transaction id tfp7i24f5lqdo8r22gcl & nj2v99l97235w0960aji

Sir/madam,
Despite of following correct steps of irecharge online, recharge has been failed and now my account also has been suspended.
Now i am not able to get back of recharge amount of rs 140/which hasbben deducted from my bank account neither i can access the irecharge login nor i can revert my deduted amount as per process you given in case of irecharge failed.

Therefore i am requesting you to kindly credit the deducted amount of rs 140/-into my saving account as early as possible as i have urgent to trcharge my mobile.
Thanks
Dhananjay kumar sinha
Mobile no.[protected]
Irecharge order no. :-53228
Trasaction id :-q9ujd001v4mr09wg18u1
E mail id :[protected]@rediffmail.com
Irecharge date &time :-17/05/2016 &23:57:52

I have lodge the complaint about recharge failed of my airtel digital rs 300. And i ngot your reply on my mail you have refund same amount to e wallet of my account but till not refund and when i was login my irecharge account, e wallet option i not showing on my account. So cr my account of same amount as early as possobli and aslo tell mi where is e wallet option and how to use.
Regards,
Vaibhav ligade

Merchant reference number: 6r08476s3efnn55al2g3
Ebs payment id: 52564338
Payment mode : visa
Amount: 420.00
Customer name: sarjeet singh puri
Customer email: surjeet. [protected]@yahoo.com
Status: success
Sbi credit card section transferred amount on 18.04.2016, statement copy enclosed. The amount transfer code : 045897
Tata sky helpdesk approached a number of times. Their auto response service request reference numbers : obqytma, obs18qs, oc9w540, ocadk21 all dt. 20.04.2016; odate6a dt.22.04.2016; ok2sm1e dt 01.05.2016: orjk8rg dt 11.05.2016: ou4xh6c dt 14.05.2016; ovbbb08 dt 15.05.2016 but no action has been taken so far. The amount not refunded nor accounted for.

On 28.04.2016 i made online recharge of rs:255/- using this website, the transaction was failed, but till now my amount was not refunded to me.
And as per their guidelines i have contacted for customer support for refund amount, but they were not supporting, and also there is no customer care number or contact number for the irecharge online website, so file a complaint against them and refund back my amount as early as possible...

Mobile number-[protected]
Amount-255/
Contact number-[protected]

Today (17/05/2016) i made two times bsnl prepaid payment for rs.150 with my sbi debit card. Amount got deducted but recharge was unsuccessful. A mail from [protected]@irechargeonline.com informed that the amount will be credited to e-wallet for later recharges.

There is no e-wallet and i checked for rising a new ticket for refund of rs.300/-. But it was showing an error :your account has been suspended please contact your account administrator ([protected]@irechargeonline.com). Im not sure what next to be done. Kindly let me know the refund procedure via mail on [protected]@gmail.com as irecharge dont have a customercare number. This is a trap and i would take it furture as these type of website is a scam and should be legally handled.
Transaction id - xafc2sj4h0951ie7f2l2 & solphd5042k515mpf0dl
Order no. - 53069 & 53056

Sir,
Regd mob no [protected]
[protected]@gmail.com

On 30th april i made two payments for rs 250/each amounting to rs 550/-through hdfc visa card towards dishtv recharge through your website. I should have clicked on dish tv to whom i am the customer., when directed to choose operator. But by mistake i clicked digi tv (Airtel) to whom i am not the customer.
The details of the transactions are given hereunder

1 merchant reference number : 87b56arp15elk52c5145
Ebs payment id : 53247128
Payment mode : visa
Amount : 275.00
Customer name : t. Narayan swamy
Customer email : [protected]@gmail.com
Status : success


2 merchant reference number : zl4undh4brfdl2j6rsl4
Ebs payment id : 53246908
Payment mode : visa
Amount : 275.00
Customer name : t. Narayan swamy
Customer email : [protected]@gmail.com.
In view of the above it implies that since i am not the customer of airtel my recharge was unsuccessful and as such my amount of rs 550/- is held with you unaccounted. Therefore i request you kindly to arrange to transfer that amount to my dishtv revhrge to a/c. Vc no [protected] as advance payment for the followng two months since i already paid the current month recharge after having come to know my mistake. I request you kindly to do the needful

Thanking you
Sincerely yours
T. Narayan swamy

I have submitted complaints through this portal about failure of recharge but regret not to have your response and action as desired. please take immediate action and either arrange recharge or refund of the amount.

Date recharge requested 25.4.2016

Amount Rs 100.00

Transaction I D X83V0890441WWQQX5158

Mobile Service provider TATA DOCOMO

H K Sahai

My idea postpaid number recharge on this website but there recharge failed and amount deducted on my bank account please help me my mo no-[protected].there recharge on my idea post paid number [protected] in 275 rs on net banking .but there bill payment not done and recharge failed but my bank account 275 amount deducted .trans.id 0glnpkw20l12kv441n92