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Ixigo Complaints & Reviews

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Last updated Mar 28, 2024
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Gurgaon
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122002

Ixigo reviews & complaints page 56

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I was booking ticket today 19 Nov 20...I open ixigo app...filled details from AGC to VSKP... payment done...after that ixigo app shows that we are unable to process ur request at this time...pls try after some time......
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Address:bokkalagadda,khammam,telangana.

I'm paid through the phone pe, at 9:19 pm on 18 Nov 2020, the total amount debited of Rs.6307/- from my account, I need my money refund urgently. the transaction id of the payment is T2011182120423500806573....
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satyams94
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Refund not credited since 31 Aug

Hi,

I am following up with the ixigo team for a refund request for more than 2 months now and the amount is not refunded yet.

The issue is with PNR- SBZJUT, Trip Id: IF[protected]. date of booking 31 Aug 2020.

The issue is with PNR- WH2PQF, Trip Id: IF[protected]. date of booking 8 Aug 2020.

I have already shared my different bank account details with ixigo as they mentioned...
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S
Susmita Chandra
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I want to delete my ixigo account

Hello, I desperately want to delete my ixigo account .
As my mail is pawned by ixigo .
And it is shameful .
My registered email address
susmita.[protected]@gmail.com .
I want this to accomplish as soon as possible....
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M
Môhàmmád Säïf
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted and ticket not confirmed

Website:www.ixigo.com

Dear Sir,
I am Md Sanaullah Ansari (23), sir i am tried to book ticket from Hatia (HTE) to Gomoh (GMO) for journey date 24/11/2020 via ixigo trains app and i select paytm as payment option, the amount for ticket is 213 rs. And successfully paid through Paytm after returning to ixigo app it shows a error as shown in screenshot. Sir please help me sir i am in hurry....
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N
Nihara Ibrahim
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My train ticket not confirmed

I have booked through ixigo using my google pay ..oney is debited but ticket not confirmed . I want a refund ....
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F
Fahad Saqlain
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Payment got detected

I was booking ticket in mobile app ixigo and payed from googlepe but transaction done successful but ticket not booked...
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Sushant123kr
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding not getting refunded amount till now

Address:AT SUBHASH NAGAR PO- PURNEA PS- K HAT DISTRICT- PURNEA STATE BIHAR PIN 864301

On 13 November 2020 I was trying to book my ticket from Purnea junction to Varanasi junction. My ticket was not booked and fare of journey deducted from my account Rs. 459.00 . Till now I didn't got my refunded amount in account. For further details I'm adding screenshot of transaction. Plz refund my deducted amount soon....
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DrAnil Panwad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not booked from online transaction

On 11 nov 20, i booked a ticket to travel from Jaipur to Kota (Aii jpb spl) train number 02282 via the ixigo train app.

My payment has debited from the bank but ticket is not booked.

The paytm order ID in the screen shot given below.

Kindly refund the amount as early as possible....
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S
Sgorain
from Powai, Maharashtra
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Money debited but ticket not showing

Address:SUBHAMOY GORAIN, TOWN-RAGHUNATHPUR, P. O+P.S-RAGHUNATHUR, DIST-PURULIA, PIN-723133(W.B.)

On7nov 20, i booked a ticket to travel from Bwn(Bardhaman) to Ghy(Guwahati), train no-02345Hwh Ghy special via the ixigo apps.
My payment has debited from the bank but ticket is not booked.
The google pay order i'd in d screen shot given below.
Kindly refund the amount as early as possible....
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Address:Bangalore

I'm book train ticket on ixigo transaction has been completed but ixigo can't gave any msg like a your transaction has failed. They cannot gave me pnr no. Can't gave any confirmation msg. So how can i refunded my money or how can confirm ticket...
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I
it kumar
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Regarding money deducted

Address:Badarpur border

I just booked a train but the train has not been booked but the amount was deducted from my account....
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A
ajay41
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding flight ticket cancellation refund

Address:2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road Gurgaon Gurgaon District Haryana India - 122002
Website:www.ixigo.com

I have done booking through ixigo app id no IF[protected] spicejet at 19 mar 2020 due to lockdown i have cancelled my ticket 24 mar 2020 .my refund not credit in my account. i have call many times to customer care but my refund not initated to me....
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Dj050190
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rescheduling

Hi
I have done booking through your app booking I'd no - IF[protected] as spicejet has cancelled my booking due to covid and money credited to credit shell. I want to reschedule my ticket

I am very much disappointed to your service as no one is ready to solve ..every I had call customer service they only give assurance but still solution not done ..I am waiting my family to call your customer service just for my...
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Address:JP NAGAR CHHIJWAR REWA MADHYAPRADESH

I was booking ticket in mobile app ixigo and payed from googlepe and second time from phonpe but transaction done successful but ticket not booked...
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S
Skydudahi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refunded

On 16/09/20. I booked a ticket from Delhi to Gorakhpur for date 22 09 20. But my ticket was not confirmed and my money was not refunded till now....
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Shravan Vshv
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I Payment made ticket not booked

Address:#34/7/40 Pooja gifts Nagharbhavi main road
Website:Ixigo

On 7/11/2020. I booked a ticket to travel from SBC TO Marwar Bhinmal on 6/12/2020 vai the ixigo app

My payment has debited from the bank but ticket is not booked
The phone pay order I'd is in the screen shot below
Kindly refund the amount at the earliest...
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M
Maruthi Dates
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not booked.

I booked ticket, amount got dedected but my ticket isnt booked nor i have got any refund. my id ; [protected]

AMOUNT; 6032 RUPEEES....
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S
Shreyasi Dwivedi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but booking failed,not received refund

My ticket fron Edinburgh to Delhi was not booked but amount deducted by ixigo. I have not received the refund yet....
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Arjun Sourya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I tried booking railway ticket through ixigo on 04.11.20 but account got debited ticket was not booked

I tried to book a ticket from dhanbad to darbhanga on 04.11.20 my account got debited but ticket was not booked.

For details abouty account no and transaction please CALL ON ###...
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