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www.ixigo.com
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Last updated Mar 28, 2024
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Ixigo reviews & complaints page 53

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L
Lakhmi Goallalakshmai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining regarding my amount debited but ticket not booked

I booked train ticket from Bangalore to murudeshwara through ixigo my amount was debited but ticket didn't booked I paid through paytm pls resolve my issue and get my money back...
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K
Kumar Jobs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I booked ticket from patna to Hyderabad today 20:45 flight

I booked ticket from patna to Hyderabad.amount Will deduced my bank account but ticket is not confirmed.registered mobile number is[protected].in the name of veerakumar goluguri...
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H
HRaj Thapa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My train ticket cancelled money not refundable

Address:Devarabisanahalli

Bangalore cant to Guwahati 3A tire and New jalpaiguri jn to Bangalore cant SL class money not refundable...
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S
Shripal Parmar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money was deducted, but did not receive ticket

Respected sir/madam,
My booking for date- 08/12/2020 for train no. 01016 Kushinagar SPL, was failed, I did not recieve the ticket. But money was deducted from my account.
And still I did not recieve message for my ticket....
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A
Anurag79769
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train Ticket not booked but amount deducted from bank account.

Hi,
i am anurag parashar and i booked 2 tickets from ixigo app from mathura junction to hazrat nizamuddin new delhi in Nzm Festival Spl and train number - 02447. the money was deducted from my account but the ticket was not booked . i am also attaching the screenshot of the upi app. please help me as soon as possible....
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J
Juditha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight ticket not received and acknowledged and amount debited

I have booked a flight ticket from Ahmedabad to Chennai on 19th Dec and the payment was done from my Gpay app for Rs.5990. The amount got debited and I have not received the ticket till now and not showing in the ixigo app....
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S
Sagar Agrahari
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue 1111

I had booked a train ticket from Shakurbasti to Basti on 14 Jan 2020.

But due to covid conditions, it was cancelled. In the screenshot below, refund for this was initiated on 13 Aug 2020 which is showing failure in ixigo app but from ixigo customer service I got a screenshot which is showing success. Still I have not received my refund.

Screenshot from the app and one received from customer support is attached...
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S
Shubham Haritwal
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket booking issue

Payment was deducted from bank account but ticket not booked in ixigo app.
Please book my ticket or refund my money back....
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H
HRaj Thapa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refunded issue

Address:Devarabisanahalli

Sir i will booking the 4th December 2020 3A tire train ticket but Incase emergency, i will cancelled my ticket 23 November 2020 because my amount rs.6900.00 is refunded by ixigo but my amount is not credit my account...
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E
eskumar2000
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance-due to covid cancellation

Dear Sirs,

I have booked ticket through IXIGO to spicejet through their online portal portal ixigo.com, with the following booking ID details.

IXIGO Booking ID IF[protected]:
Date of booking 19th Sep 2020 Airline PNR number Z7QGPY Airline Spicejet. Amount paid Rs 8067
Due to COVID 19 airlines have cancelled their flight I have requested spicejet to refund the amount, which they have did it....
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S
Saraswati Balotiya
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The train was cancelled and it refund money is still not given

I have booked a ticket for merta to jodhpurs on 29 November The train got cancelled on that date of boarding And today is 5 Dec and I have not got any money back in my account....
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1
123uday
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Booking is done and amount is debited but not showing ticket in app and not having options for refund

Address:Mulund west mumbai-400080

Ticket is booked amount also debited but not showing ticket in app...
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A
Aishwary Nigam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund taking very long

Address:Delhi

I have made a cancellation on 19th of november 2020 for my Goa trip from Lucknow (round Journey) even after the prompt and quick cancellation there has been delay in the refund....
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J
Jppanithy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my account through UPI transaction and reached ixigo merchants bank but ticket was not booked

Collect ID:
AXIfa4f296dc37741eeba98e1db35e7d48a
Transaction ID:
T2012012111155935672944

Money was debited from my account and reached merchants bank.
ixigi.[protected]@axisbank
But my ticket was not booked and the money was not refunded. Please take action...
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A
Anirudha Fule
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

7 days passed but still not got the refund.

I had booked the railway ticket but it was failed because seats were not available. They told that they will refund my money back after 7 days but still I had not got my money back. Please help me regarding this matter. My booking I'd is "IXITR[protected]". Replie me on this gmail as soon as possible. (Gmail: [protected]@gmail.com)....
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S
sanat845
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pay successful but booking nothing

Please help me my money refunded...
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S
sanat845
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled my ticket

Please help me my treen ticket cancel and refund...
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A
Aisha.A.Shaikh
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my ticket

I booked 3 tickets through ixigo app on 11 November for 1st Dec 2020 from new delhi to panvel. On 24th November i received a text msg from irctc that train is cancelled due to some inconvenience. I contacted railway inquiry at 139 asking why i haven't received my refund yet they told me that train has not been cancelled but diverted.Also ixigo app was continuously showing that TRAIN IS CANCELLED in red block letters.

So as...
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L
Lalith Fransis
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Train booking failed. Tell I didn't get refund

Address:[email protected]

On 26 Nov 2020 and 28 Nov 2020, Iam trying to book my train ticket but booking failed...but the amount was debited from my account and till now I don't got my refund ... Iam trying to call customer care..I can't reach them also
Kindly transfer my amount soon 2059+2059=4118...
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P
Pandu Vrk
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money 17000 deducted but ticket not booked

Website:www.ixigo.com

Amount of 17000 has been deducted and Ixigo doesn't even have customer support through call or even a mail for these issues. They just have some stupid chat support for issues on booked tickets. What should the customer do when the tickets are not booked and money gets deducted. Do not know who developed this application such a waste of time and money.
PLEAE DO NOT USE IXIGO THEY DONT HAVE CUSTOMER SUPPORT....
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