Ixigo Complaints & Reviews

My ticket is not book but money is cut already in my account...

On the 2nd November I booked Train tickets from Ratnagiri to Mumbai and I did the payment but didn’t receive the e-ticket. I Contacted the customer service somehow and told them the same but they told me that the username I provided them with is not in their system. So how come my money got debited?
It was urgent so I booked the train ticket for the second time using other Username and then it got booked. The money that got debited...

I have my Indigo flight booked on 3rd of April, 2020 but due to Covid-19, it got cancelled and later after few months they were supposed to refund the amount but still not received anything. I once got a message in September that refund amount has been initiated but till date not received and if in virtual chat this is mentioned only one response I get that due to technical error the refund not received they will initiate again so it's been...

I was booking tickets for train but ticket didn't get book and amount got debited multiple times I lost my totally 906 rupees please give me my money back ixigo...

I was doing my bus booking but in google pay got debited but no booking confirmation please refund the Money
Attachment about transaction...

Dear sir
I have try to book ticket from narkatiaganj to Lucknow. Money is deducted from my account. Ticket was not book.
Transaction ID T2011041346014039080315
Date 04/11/2020
Please help me to refund my money from this fraud company...

Order id: IXITR[protected]
Refund my money...

This regarding PNR:RCV3JB
Refund of the said PNR was initiated on 7th October 2020 which failed as told by Ixigo customer care .I will be receiving a mail asking me to send my bank details for NEFT to my bank account in 48 hrs as told by customer care .The mail has still not been sent it is almost a month after the initiation failed on 7th October 2020
Kindly resolve the issue ASAP ....

Dear Team,

Today, I tried to make reservation of Netravati train from Alappuzha to Kannur and done payment through Google pay.

My money got deducted from my account but after that on ixigo app it showed as error.

Upi transaction I'd is[protected]

Payment screenshot is attached. Kindly check this issue urgently and refund my money at the earliest.

Thank you br...

Dear team,

Today, I tried to make reservation of csmt- kop train from Thane to rahimatpur but for booking I choose Google pay for make payment.

My money gets deducted from account but after that technical error is showed on ixigo app.

Upi transaction I'd:[protected]

Payment screenshot attached. Please check this issue urgently and refund my money as earliest as possible.
br...

On 31.10.20 I booked a ticket to fly from Pune to Bengaluru on 20.12.20 via the ixigo app.

My payment has debited from the bank, but the ticket is not booked.

The Gpay order ID is in the screenshot below.

Kindly refund the amount at the earliest....

Hi, I have booked air India flight having
pnr : Y3GBV
ETicket number :[protected] and[protected]

Since I had changes in plan I planned to cancel the ticket by contacting Air India directly but Air India customer support officer suggested me that I am eligible for full refund as per DGCA policy and as I have done ticket thru ixigo, I will have to cancel the ticket from ixigo only.
I cancelled the...

I was booking for a train ticket and the amount was deducted but the booking was not successful. As I tried contacting them through their given email, the Email I'd was no longer in use. Kindly help me get my amount refunded as soon as possible.

With regards,
Preejisha...

I tried booking a train ticket and the cash was deducted but the booking was not done. I tried every means to contact the ixigo and their email ID is no longer in use. I would like to get my amount refunded as soon as possible....

I booked a ticked in vikramshila spl
(Train number :- 02368 ), and i payed using paytm, the amount got debited instantly and the ticked is not booked . I am attaching the screenshot for your reference . Please reply as soon as possible....

I have booked a train ticket from Bareilly to Chandigarh via ixigo app. I have made payment through sbi net banking pay payment got successful but ticket not revived. No were in the app or email it is showing booking unsuccessful no details yet. Just blindly amount gone.
Worst experience as i tried for the first time, there is no mode of customer service in app or website just faking it with q&a.
I hope my refund gets quickly...

Dear sir,
I have already done the payment for my journey of yeshvantpur to belgavi. But ticket is not yet proceeded further.showen as transaction failed.but money has been paid.
So kindly check . My upi reference no. Is

UPI Ref:[protected]....

My money got debited I didn't got any confirmation to mail nor to much phone...

Mera Transaction successful ho gya but...
Mujhe koi meri ticket confirm hone ka sms nhi mila ... account se ruppes bhi kat gye h..
Transaction I'd no.-2010251041555668297310...

While creating a booking for New delhi to Jammu flight for 8 nov 2020, I got into this issue.
I chose UPI method to pay. As I entered my UPI ID, I went to Phonepe app and paid full amount Rs 3008.
After payment, when I came back to Ixigo app, it was showing first page and there was no information about my booking. I cannot see my booking under bookings and there is no customer care.My money is debited from my account.
I...