Ixigo Complaints & Reviews

I am trying to book train ticket through ixigo app, and i completed all verification and I paid amount, the amount was credited, but i didn't get any information about booking and pnr status. I didn't
Get my ticket.i waited 1 hour.no further
Information. I want my money get back....

Double time payment Cut hua hai....

महोदय,
वरील विषयी विनंतीवरून अर्ज करतो कि, मी ixigo app द्वारा तिकीट केले असता माझ्या खात्यावर पैसे कमी झाले आहेत. माझ्याकडून पुन्हा पुन्हा प्रयत्न झाल्यामुळे माझ्या खात्यावरून...

Sir/Madam today on 1/12/2020 I tried to book train tickets from the Ixigo Mobile App.So as the booking was going on, the page directed for paying the Ticket amount through UPI, but Unfortunately the money was transferred but the ticket has not been booked and showed a message that there was an error while booking the ticket.
With Regards I hope the Matter is solved as soon as possible.
Order Id: J3B7LDC9P79NBJKMHZ
UPI...

I booked a train ticket today as in Dec 01 2020 from hubli junction to SBC bengaluru. The payment was done through Google pay to the Le travenues technology pvt.Ltd ut the ticket was not confirmed. The order ID is J39JKRIVGL24WDF5HA.
Please initiate the refund as soon as possible....

On December 1st I tried booking train ticket & I was paying through phone pe app. The money got deducted but the ixigo app didn't redirected me to IRCTC site but instead displayed the failed message. Kindly refund the amount Rs.391.
I ask about my customer care in ixigo
Send message :
Sorry! Since the transaction failed, we haven’t charged money against the booking ID: IXITR[protected]. If the amount of Rs. 391.00...

Ticket fare deducted but my ticket process is not completed.....

Greetings,

I had booked a train from Chennai to Rameshwaram on 21st November 2020. But I got a message saying the payment was not through and I had to re-book. So I re-booked the ticket on 24th November 2020. I contacted the customer car chatbot and it said the debited amount will be refunded by 28th November 2020. But so far I haven’t received any refund. I have attached the screenshots of the messages for your reference....

I was booking ticket from mobile app ixigo and payed from phone pay app successful but ticket is not book
Kindly help me
Rajveer...

I booked a flight with Air India via ixigo with PNR no.- JP23D (Delhi to Bangalore, travel date: 30th March 2020). Obviously due to COVID, I was unable to travel. Now, since the past 3-4 months, I have been chasing them for my refund (DGCA guidelines says that airlines have to refund the money to their customers, and since I made the booking through ixigo, Air India will refund the money to ixigo and then ixigo should refund the money to...

Transition is completed but train ticket not booked ...so plz do my refund 4316...

I tried booking ticket and it sent me to payment gateway where I was paying through UPI app. The money got deducted but the ixigo app didn't redirected me to IRCTC site but instead displayed the failed message. But even in failed transaction history I can't see any of the failed transaction. Kindly refund the amount asap....

I was booking ticket from mobile app ixigo and payed from phone pay successful but ticket is not book...

I have booked a flight ticket from ixigo which is on 19 April 2020 With the name Arvind kumar sharma PNR is : Y6GLN due to COVID the airline cancelled the flight and govt orders for refunding of the amount to the customer but I’ve been talked with your customer representatives 10 times but the refund is not received to me also I told them that when the government orders for the refund then you should push tha airline to give the refund...

Ixigo — Booked train ticket via Google pay, amount is deducted but ticket not booked
on Nov 7, 2020
I booked train tickets from guwahaty to howrah jn via Google pay. Amount got deducted but ticket is not yet booked.
Already i submit my complain few times bt money not refund.
Please refund the money .
Please help as soon as possible...

Hi my self ashok register mobile number [protected] n register email id: ashok.[protected]@gmail.com little before i tried book train number 06236 mys tn feast train 3 tickets sl class via Google pay but my amount 1397rs deducted from account n tickets not booked pls solve problem or refund it ..do need full...

Dear Ixigo,

Today (27.11.2020) I booked round trips from Delhi to Ranchi between 31st Dec, 2020 to 3rd of Jan 2021. Through Gpay i payed the total amount of Rs 7646.00, the amount is deducted but not anywhere in app i can see the transaction or the failed transaction details. Didn't even received notifications for the tickets confirmation nor it is showing in my apps ticket history. Please refer to the screenshot attached...

I booked train tickets from Chennai mas to tenkasi jn via Google pay. Amount got deducted but ticket is not yet booked.

Please refund the money or book my tickets.

Please help as soon as possible...

November 1st i am booked my train ticket, ticket not confirmed but amount deducted from my account, kindly refund my amount rs 371....

I have booked a bus ticket on[protected], money has been deducted but ticket is not confirmed. Also, i haven't logged in before booking the ticket.Since it is a bus ticket i have booked just by opening ixigo app. Its been two complete days but money is not yet refunded.Unable to contact to customer support as there is no proper response. I am even unable to track the status of failed transaction because i haven't booked ticket by loggin in....