Ixigo Complaints & Reviews

I have done booking through ixigo app id no IF[protected] spicejet at 19 mar 2020 due to lockdown i have cancelled my ticket 24 mar 2020 .my refund not credit in my account. i have call many times to customer care but my refund not initated to me.

Hi
I have done booking through your app booking I'd no - IF[protected] as spicejet has cancelled my booking due to covid and money credited to credit shell. I want to reschedule my ticket

I am very much disappointed to your service as no one is ready to solve ..every I had call customer service they only give assurance but still solution not done ..I am waiting my family to call your customer service just for my money .

What you guys don't want to return back or reschedule our flights ..you all are cheating with us. Here I am just begging for last 7 days to reschedule my ticket but no concern seems at your end.
Its pathetic to use your app
I am preparing to sue your company to consumer court just for harassing us .

Your dissastisfied consumer

Dhananjay kumar
Mob no [protected]
Pnr no- NC4PWJ

I was booking ticket in mobile app ixigo and payed from googlepe and second time from phonpe but transaction done successful but ticket not booked

On 16/09/20. I booked a ticket from Delhi to Gorakhpur for date 22 09 20. But my ticket was not confirmed and my money was not refunded till now.

On 7/11/2020. I booked a ticket to travel from SBC TO Marwar Bhinmal on 6/12/2020 vai the ixigo app

My payment has debited from the bank but ticket is not booked
The phone pay order I'd is in the screen shot below
Kindly refund the amount at the earliest

I booked ticket, amount got dedected but my ticket isnt booked nor i have got any refund. my id ; [protected]

AMOUNT; 6032 RUPEEES.

My ticket fron Edinburgh to Delhi was not booked but amount deducted by ixigo. I have not received the refund yet.

I tried to book a ticket from dhanbad to darbhanga on 04.11.20 my account got debited but ticket was not booked.

For details abouty account no and transaction please CALL ON ###

My ticket is not book but money is cut already in my account

On the 2nd November I booked Train tickets from Ratnagiri to Mumbai and I did the payment but didn’t receive the e-ticket. I Contacted the customer service somehow and told them the same but they told me that the username I provided them with is not in their system. So how come my money got debited?
It was urgent so I booked the train ticket for the second time using other Username and then it got booked. The money that got debited was in the name of Le Traveus Technology and I did not receive any e-ticket for this one.
So my money got debited twice but I received the e-ticket only once.
I request you to refund me the amount at the earliest.

I have my Indigo flight booked on 3rd of April, 2020 but due to Covid-19, it got cancelled and later after few months they were supposed to refund the amount but still not received anything. I once got a message in September that refund amount has been initiated but till date not received and if in virtual chat this is mentioned only one response I get that due to technical error the refund not received they will initiate again so it's been laready quite a long that I have been waiting like anything.

I was booking tickets for train but ticket didn't get book and amount got debited multiple times I lost my totally 906 rupees please give me my money back ixigo

I was doing my bus booking but in google pay got debited but no booking confirmation please refund the Money
Attachment about transaction

Dear sir
I have try to book ticket from narkatiaganj to Lucknow. Money is deducted from my account. Ticket was not book.
Transaction ID T2011041346014039080315
Date 04/11/2020
Please help me to refund my money from this fraud company

Order id: IXITR[protected]
Refund my money

This regarding PNR:RCV3JB
Refund of the said PNR was initiated on 7th October 2020 which failed as told by Ixigo customer care .I will be receiving a mail asking me to send my bank details for NEFT to my bank account in 48 hrs as told by customer care .The mail has still not been sent it is almost a month after the initiation failed on 7th October 2020
Kindly resolve the issue ASAP .

Dear Team,

Today, I tried to make reservation of Netravati train from Alappuzha to Kannur and done payment through Google pay.

My money got deducted from my account but after that on ixigo app it showed as error.

Upi transaction I'd is[protected]

Payment screenshot is attached. Kindly check this issue urgently and refund my money at the earliest.

Thank you
Nandini N

Dear team,

Today, I tried to make reservation of csmt- kop train from Thane to rahimatpur but for booking I choose Google pay for make payment.

My money gets deducted from account but after that technical error is showed on ixigo app.

Upi transaction I'd:[protected]

Payment screenshot attached. Please check this issue urgently and refund my money as earliest as possible.

Thanks & Regards
Rushikesh Jagdale

On 31.10.20 I booked a ticket to fly from Pune to Bengaluru on 20.12.20 via the ixigo app.

My payment has debited from the bank, but the ticket is not booked.

The Gpay order ID is in the screenshot below.

Kindly refund the amount at the earliest.

Hi, I have booked air India flight having
pnr : Y3GBV
ETicket number :[protected] and[protected]

Since I had changes in plan I planned to cancel the ticket by contacting Air India directly but Air India customer support officer suggested me that I am eligible for full refund as per DGCA policy and as I have done ticket thru ixigo, I will have to cancel the ticket from ixigo only.
I cancelled the ticked by stating the same to Ixigo customer support officer and he assured me full refund as I have cancelled the ticket within 24 hours of booking and 7 days prior to my travel date.
Instead of getting full refund, I just got 426 rs and remaining amount has been deducted by airlines as cancellation charges as per ixigo.

When I contacted Airindia they informed me that my ticket has been voided from Ixigo's end which was suppose to be "available for use"
I am being harassed by Ixigo, it's been a month.

I would request please comply by DGCA rules and regulations and provide me full refund.

Please do the needful.

Thanks
Nitish Kumar Singh
[protected] / [protected]