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Ixigo Complaints & Reviews

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Last updated Mar 28, 2024
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Gurgaon
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Ixigo reviews & complaints page 58

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S
satpalrmg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund credited by ixigo flight ticket for PNR. ENU2JX

Address:Haryana
Website:ixigo.com

We are not satisfied with Ixigo refund for PNR ENU2JX Booking ID IF[protected]. Flight was cancelled due to covid19 and Indigo kept our payment in credit Shell amount Rs. 6411.00. Week before Ixigo refunded amount Rs. 4612.00 the same we check with Indigo Nodal officer Indigo confirms with email that Indigo has fully refunded to Ixigo Rs. 6411.00.
Why Ixigo has made huge deductions for what. Please refund our ticket payment remaining...
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F
Farooqui Nasim
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Paisa wapas nahi aya

Address:Mumbai

[protected]@Okhdfcbank...
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A
Ankit025jajn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted without booking

Hi,
I was booking my train ticket in ixigo application. While making the payment I selected phonepe. Payment got deducted from account and when it returned back to ixigo it was displaying a message unable to transact the process. And after that it didn't even book the ticket.

Please refund the amount.

Regards,
Ankit Jain
Mob: +91 - [protected]...
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S
Sunnyy Singh
from Powai, Maharashtra
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My payment is done but ticket not book

Address:mumbai

Payment done bye google pay but ticket not book...
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My booking has not fone but my money is cut by phone pay so when i get my refund...
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I was bookingtrain ticket from ixigo app
The payment was done by upi but nothing is in the app about the payment..
I have screenshot of paying money to ixigo.....
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G
Gauravmg24
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Transaction on app

I was booking train ticket on ixigo app all detail i filled then after i filled irctc id the total amount to paid was 1061.01
After this i paid through my UPI ID
[protected]@okaxis
The transaction was not done yet and money was deducted from my bank..i need my money refunded...
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Booking amount deducted from my bank account but booking status is pending my order id :-IXITR[protected]...
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S
shankha1983
from Mumbai, Maharashtra
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Ixigo is not sending me Payment link

Address:Pune

I have rescheduled my flight ticket PNR T7KK8V to 21st December 2020. I have approached Ixigo team for rescheduling my flight ticket. But after so many calls and reminder, Ixigo team not sending me payment link....
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I tried booking flight ticket from Hubli to Bangalore through ixigo. For payment method I selected Google pay, the money got deducted from my bank account but I did not get the ticket in ixigo app....
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L
Lovely1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done- for order id IXITR187654395399

Refund not done for order id IXITR[protected]
dated:07/10/2020
Ticket status not confirmed and amount is deducted and there is not a single helpline number.
Kindly provide proper information why refund not done even after 15 days passed....
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C
Chakri rebel444
from Powai, Maharashtra
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid to le travenues technology private lmt from irctc ixigo

While i am booking the train(train no.02794) from kamireddy to guntakal on 30th october I have paid to le travenues technology private limited but after the payment it did not returned to irctc webpage and the money has deducted
How recklessly the interface has created
Shame on you
Refund as soon as possible if not the serious action will be taken...
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S
Swativksrivastava
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding not refunding the pending amount under booking ID # IF2002175187587 or PNR # WHZN4C

Dear Team,

After taking several and uncountable numbers of follow up regarding my pending refund amount under booking # IF[protected]/ PNR - WHZN4C from last 2-3 month, I have not received any valuable and accountable actions and response from your end.
Your customer service dept makes fake commitments and take undue advantage of customer's patience. Even after requesting several call back from the senior manager,...
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T
Tushar Bhattacharyya
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Onward journey train cancelled

Train No 02461 on 21 Oct 20 (PNR No [protected]) cancelled. My return journey is on 25 Oct 20 Train No 02462 (PNR No [protected]). I want to cancel my ticket ....
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R
Raipurraj
from Powai, Maharashtra
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Regarding status of return ticket

Hello sir/mam
I had a query related to ticket that I booked on 17th october 2020 and payment was successful but till now I have not got any details about my ticket. Providing my transaction I'd - P2010171927326012732279. I paid rs. 918. Name - Ramesh Saroj. Kindly look into this matter as soon as possible. Thanking you for your kind consideration....
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M
mralok.mitra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight Ticket booking amount not refund

Dear Sir,
This is to inform you that till date I am not receiving my ticket booking amount which was booked on April'2020 and my journey date was 18.04.2020, my PNR no. IQ5HME. I was booked through my HDFC bank debit card but till date the amount is not credited. As per conversation on dated 21.09.2020 and in ixigo portal the statement showing the amount will be credited in 06.10.2020 and it will reflect in your bank statement on...
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R
Ruchira Karkhanis
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I booked train ticket and went to pay through upi, payment is deducted but ticket has not been booked

Address:Mumbai maharashtra

I wanted to book train ticket for 4 people and i filled all details and went for payment through upi, i opened google pay and paid there money which was poped up by Le Travenues Technology Pvt Ltd. I had paid 2368 rs and money got debited but on app the train tickets werent booked. What do i do? I want my refund immediately.
UPI transaction ID :[protected]

The below message i got from ixigo
Thats why i opened...
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Dear Ixigo,
I booked a ticket from Patna to Delhi by flight on 23rd November but didn't receive any confirmation.
My amount was deducted but UPI id
Transction id[protected]

Please refund my amount deducted ASAP...
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S
Sorrufunky
Apr 27, 2022
This thread was updated on Apr 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to get refund even I have full refund copy with me from Vistara

Hi,

It’s been 14 days from Oct 5, 2020 wherein Vistara flight got cancelled and airport have given me a hard copy on the same date for the full refund in 18th line. However, I m fed up of following with Ixigo and Vistara.

Ixigo : They said, they cancelled the booking and request has been raised, after two days if I follow up, they say you have to cancel the booking since it’s in confirmed status. Plus they...
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A
aftab1shaikh2
from Powai, Maharashtra
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Haven't received money from ixigo

Address:worli naka nishuvi compound worli Mumbai 4000 18

I didn't received my money back from you of these PNR'S [protected], [protected], [protected] and you guys don't have good helping team your tara irritates alot please give me response as soon as possible i was really glad to be you guys i travelled alot from your ixigo but this time i am very disappointed please solve this problem then again i can trust you like before thank you so much my name is aftab you can respond me on my official email...
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