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Ixigo Complaints & Reviews

3.4
Last updated Mar 28, 2024
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Ixigo reviews & complaints page 59

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M
Mehta Pritesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but train ticket not booked and amount not refund ed

Dear Sir
Today I tried to book train ticket From Ahmedabad to Jaipur in train no 09707 by Phone pe UPI gateway the payment Rs. 505 deducted but ticket is not booked. Phonpe Transaction ID is P2010181549099572582525. And ixigo order I'd is Order ID: IXITR[protected] dated18. 10. 2020
Phonpe pe customer support blames on you.
Pl refund my money Rs. 505.
Pritesh Mehta...
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J
Janvi panjwani
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Money diducted but translation failed

I booked train ticket out of which amount of rupees 3969 was diducted from bhim but translation failed . Please refund as soon as possible...
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Address:Javali kadi Rana bankers

I book a ticket but amount debit not received ticket or email about booking I need refund...
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Payment debited but not get any refund . I want my refund back i have proof of transection...
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S
Sanaaaaa
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Online train ticket

I booked my ticket through ixigo trains for aligarh on 22nd september 2020 ... The ticket was not confirmed and it was on waiting 2 and 3 .. Its been 20 days now and i havent recieved any refund as such in my account... Its around 3200 and its a lot so please look into this matter.. The PNR reference is
[protected]...
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T
tania1996
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunf of booking failed

This is in concern to inform you that i have booked a flight from Delhi to Jammu on 11 sept 2020 from your site with booking id IF[protected].
That booking was failed because of some technical issues from your side and the sum of Rs 3224/- is deducted from my account. Its being more than one month but still my amount is not refunded. Whenever i tried to reach out to your customer service they provide me a TAT of 7 days. Please refund...
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I have booked flight ticket for one of my friend name Fool Baboo Md but due to some miss understanding he missed his flight as his flight was supposed to depart from Patna at 12.05 on Tuesday dated 22 September 2020 but due to Covid the timing was changed to 9.30 something and we were not aware of that and he reached the airport by 9 am but the authority did not allowed him to enter and were saying that they are looking what they can do by...
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I have booked my air ticket in the name of Ashutosh Dube from Bangalore to Lucknow in Indigo flight no 6E-503 (date of journey 02.05.2020 and PNR No- FNVJKX). I paid Rs. 3, 953/- on this booking. However, due to COVID-19 epidemic, this flight was cancelled by Indigo and the ticket was cancelled automatically by Indigo. But I received only Rs. 3, 391/- ( Rs. 120 in ixigo wallet and Rs. 3, 271/- in my bank account) on cancellation of my ticket....
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I booked my train ticket from the ixigo app on the 15th of October 2020 at 2:14 pm. the amount got deducted but the ticket was not booked and not showing any failed booking details
I have paid using phonepay upi
I also attached the payment details...
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H
harishpillai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund given from Indigo not yet credited to my account

Address:Harish pillai Surat

My PNR PNJR4X has been cancelled by airline and they says refunded to MYSTIFLY consulting on 27 June 2020.I have booked through IXIGO and even after 3 and half months Ixigo didn't processed the amount to my account.please take appropriate steps to get my refund as soon as possible
Please check the copy of mail send by Indigo
///

Dear Sir/Ma'am,

Thank you for writing to us.

With...
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I
Indian guru Channel
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Amount cut problem

Address:Chikkunshihosur hanagal Haveri karnataka 581104

Amount cut not booking ticket upi transaction I'd[protected]...
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I
Indian guru Channel
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Amount cut not booking ticket

Address:Karnataka Haveri Haveri hanagal chikkunshihosur 581104

Amount cut booking not booking...
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D
Dushyant969
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but train ticket was not booked.

I booked my train ticket from ixigo app on 13th of October 2020 on 1:48 pm but ixigo deducted the amount of Rs. 734/- but didn't book the ticket and not showing any information regarding my payment in app and didn't received any mail or notification.
Transactions id is P2010131347548002940319
And amount paid to ixigo. via phone apy UPI. please find the attached screenshot of payment. and refund the amount ASAP....
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I booked my train ticket from ixigo app on 12th of October 2020 on 9:02 pm but ixigo deducted the amount of Rs. 4389/- but didn't book the ticket and not showing any information regarding my payment in app and didn't received any mail or notification.
Transactions id is HK7A0AATIS7RU5EFZ0
And amount paid to ixigo.[protected]@axisbank
I want my money back asap....
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Ixigo deducted my money (on 12th of October2020 on 9:02 pm) but didn't booked the train tickets and they are not showing any record on ixigo app regarding my transaction.
I want my money back....
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B
Barunava Pal
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Payment Wrongly done from phonepe

Payments wrongly done when booking IRCTC tickets THROUGHphonepe...
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S
shyam santra
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Refund for cancellation of ticket

Sir, This is to inform you that I have booked my flight ticket through IXIGO application on dated 05/09/2020with Booking ID Booking Id: IF[protected], PNR No. IDKFPX and Date of Journey is 17/10/2020.

Sir, today I received a message from Go Air Airways management that my flight got cancelled due to unknown reasons, so I am requesting you to please process the full refund of my flight ticket fare as...
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I completed the transaction and amount of 2204₹ was deducted from my account for flight from Hyderabad to kolhapur on 11:30am but I have not received a mail or a message nor is it reflecting in the ixigo app. I need immediate assistance. Please....
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R
Róhît Påndït
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Payment done but not receive ticket yet

Please return my money...
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Z
Zeeshan Riyad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed after 30 days

I had a flight booking with ixigo which I cancelled nearly 30 days back. They told me originally it would take upto 15 days to process the refund due to COVID 19.

After 20 days, I called them as there was no sign of the refund and customer care representative promised me that the refund will be processed in no less than 7 days

After another 10 days, I called them again, they put me on hold for 20 mins and cut...
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