Jabong.com Complaints & Reviews

I bought a hrx sneakers from jabong.com. When it arrived it looked good but when i wore it its just not comfortable. I have a us size 8 feet and the shoe was no. 8 as well. So, according to company's policy product should be returned under 15 days. I contacted them to return and they submitted my application and their pick up came but i was out of station. The other day they blocked my return request and i am stuck with these uneven sneakers....

I'm vishal sirikonda. My jabong user email is [protected]@gmail.com. My mobile number is [protected]. Recently on 2nd jan 2019 i have ordered a spykar boxer pack of 2 andi have received that package on the 5th of jan but in the package i have only received 1 boxer and other boxer is missing and i am very disappointed and request to see to this matter quickly and get it resolved...

Order id: 109742169911047951201

I received the order cancellation message and i am highly disappointed with the kind of service rendered.

I had ordered these dress as a gift for my daughter and at the end mo. Ent the entire order gets cancelled. This is highly unprofessional from your side.

Cancellation of the order and the giving a discount coupon just does not compensate for the time lost....

Hi jabong team !!

Return orders::([protected], [protected];[protected])

Your team performance is not good regarding my return pickups since 10 days your team is not coming for pickup of my 2 kurtis and later unnecessarily im getting messages that i had rescheduled my pickup, as im not doing any reshedule.

For taking return only you guys are taking these many days and for my refund how many days u...

I was placing order for nike shoe priced 4087 from jabong.com but at the very last step of payment it failed but amount has been deducted from my account and order not placed. Now i want refund. For further information please find below order details:
Product name: nike shoes
Price: 4087
Mode of payment: credit card
Date of order: 3rd january 2019....

This is deepti. My registered mobile number is. There is issue
With the pickup of 2 items from vizag address which i have placed a request
2 weeks ago but no response at all. No one is coming and picking up. I
Called to the customer care several times they are just saying to wait 24
Hrs unfortunately it's all a mess created by jabong. Highly dissatisfied
With such a service by jabong being a regular customer....

Order no. 109744238925336476301

I have placed an order for shoes on 23rd of december. Today is 3 jan and product is still undelivered.

I am going to kashmir tomorrow. I want it today or max by tomorrow afternoon.

After all telecommunications i did not receive any firm update on delivery. Everyone saying your complaint registered and escalated but no one saying any firm delivery status.
br...

Hi team,

I have ordered 1 formal shirt and earlier it is showing me delivered and for that i have already talk to your customer care as it was not delivered to me. After the again it was in transits and now it is showing custom er refused to accept the product, but i have nor refused neither i got call from delivery boy.

Please see this request and convey me the correct response...

Issue dates back to 1st november 2018 and today it's 2nd january 2019.

I was delivered a wrong product. Product has been picked up, bank details have been received but still i am waiting for refund to get intitiated. I cant even count how mant mails i have dropped, even to their chief manager but no one bothers to revert.
Order109247260257227403103...

I ordered a sweater from jabong.com. It is bigger in size so when i want to return this product (Size i need is not available so exchange option ruled out). For any address i select to return it says, product pickup not available for selected address. This is the city where they have jabong "return processing center" which is 10-15 km away from my address. Also, i can easily order new product to this address....

Regarding the refund of the product for the order ID-1091247873353346663601, the return was completed and
The refund is pending from last 2 months since 15th Nov, 2018 as mentioned in the trailing emails I have even shared the bank account details, and till now whenever I tried reaching the customer care team I only get to hear 48 hrs and till now ur 48 hrs didnt come after calling 10 times or so.

Kindly refund my hardened...

My name is sanjukta, i had bought earings from jabang on18th december 2018. Amount:1309.65. Register mob:[protected]. Order no:[protected]. I had puchased two earrings. But i had receive wrong earrings. So i put a return request to both earrings and returned it. When i put a return for the product i have mention i got a wrong used earrings receive. But when i called you here for refund then jabong told me if you had got a wrong product...

I ordered 3 items.. 1. Pant, 1 shirt, 1tshirt.. Pant and shirt is showing that it will be delivered.. But tshirt is showing that cistomer is not available.. But still did not receive any msg or call that when my package will be delivered..

For my surprise in app showing it is showing delivery unsuccessfull.. I will take legal actions against your company...

Order no.[protected]-9917201 ordered on 22 dec 2018
Incomplete product received. The title and details of the product describe it as total 3 items : lehenga, choli and a dupatta. But i received only choli. The other 2 items are missing. It is requested to kindly look into this matter and deliver the missing products as soon as possible...

Is this the way to communicate with customers. My product is not being delivered. Everyday i get a text that my product is out for delivery and at the end of the day i get a text that i rescheduled the delivery which i haven't. When i called the delivery boy today he talked to me in such a rude manner and when i said that i'll complain about him he cut my call. I never expected that such a good company like jabong has such bad customer service....

I had ordered a top from jabong and wished to return. However since past 7 days neither the order has been picked up nor the pick up boy has turned up. On repeatedly calling him up, he talks very foul language. Also on calling the jabong customer help centre, they did not register a complain and still leave not sent the delivery boy to pick up....

As i already complained but it has not still resolved. As rs 1425 is of my 3 days salary for my work. Even i didn't received my parcel neither my amount is refunded. Please delivery my parcel or refund my amount so i can use my money to buy medicines for my family. Every penny is important for me. Please don't make me wait or waste my time. I hope this matter will resolve as soon as possible....

I am suffering from my refund and it has yet not being initiated. my order was picked up but still i haven't yet received any refund for my order. I want the entire money to be refunded.
I am calling between 2 to 3 days but you telling me every time that my query will be solved within 24 hours but it’s not so today. it is becoming so annoying for me now, being a loyal customer that i am calling them just to stay on hold and waste...

My order no:[protected]-814590 (Ordered on 20th december 2018) as not delivered but got sms as product delivered and not even gave me call by delivery agent and amount has been debited from my card inr 1425.40. But customer care service did not resolved the problem asking for 2 days time. Please resolve my complaint against jabong and courier partner regarding my product libas kurtas (2 nos) or by refunding my amount....

I am suffering from my refund and it has yet not being initiated. my order was picked up but still i haven't yet received any refund for my order. I want the entire money to be refunded.
I am calling between 2 to 3 days but you telling me every time that my query will be solved within 24 hours but it’s not so today. it is becoming so annoying for me now, being a loyal customer that i am calling them just to stay on hold and waste...