Jabong.com Complaints & Reviews

Order id 109513384931504657703
I got order from jabong which was cod, made payment but the product inside the bag was wrong and barcode was fully tampered/scratched.

And courier boy update delivery status of product is unsuccessfull.

Courier company was myntra logistic
I order 2 white casual shirts worth rs 3008- but i got tshirt.
Please solve this...

Hello sir,

I have ordered two product from jabong on the same day with same order id and placed a return request on next day for both products.

The delivery executive from their third party courier service named ecom express came and asked for two product to return and took away both.

I got the refund of only one product and refund of another product has been declined due to they didn't get...

I order 2dreses from jabong com to mi kids on dt 27/12/2018... With courier service ML. And tracking no.ML[protected] messge from jabong.com. still i did not receive my order it is almost 15days gone .. and also raise the complaint on jabong helpline but they are aslo helpless.. then why you guys send orders by ml service is it falSe by jabong are blody lazy couriers services. They are total irresposile bahavng and very neglegency maner so...

I had ordered a product in having and i raised a return request... The product was picked up... And instead of refunding my money back to the debit card, they put it as jabong points which i never asked them to. I need the money to be refunded back to my debit card. So please do take my complaint seriously and do something about it as soon as possible....

I placed a return request on 3rd jan 2019 and it was supposed to be picked up by 8 jan 2019. Today i checked and the return request has been declined. No one was here to pick it up yet. I have spent ₹6548 on thid order so i need this to be resolved. I tried to contact the pickup agent but the number is swiched off. The app has no option to register a complaint or to tacle this situation. There was no alternative against return request declined...

Hello this is satish warghade i would like to complaint against "jabong". Particularly complaint is regarding product undelieverd after 15 days and they dont delieverd at home they said come 5 km to recieved product. They had literally made me mental torture i would like you to take some action against them. Whenever i ask them what was the problem they didnt said properly.
Thank you...

My name is james. I needed to return 4 products (Roadstar blue jean, roadstar green t-shirt, jack n jones chino, mast&harbor t-shirt) as they do not fit me at all.. They were either very loose or too tight.. So i placed a return two days after receiving.. On jan 3rd.. No one came to pick them up for few days... Later when i went to ecom courier service and asked them they said they did not get any notification from jabong regarding those...

I already complained but my problem is not solved and there is no update also... Also fraud call from jabong conjumer started on my number... And asked about bank details. It means one problm is not solved other also comes when i regestered on conjumer complain. So can you solve this... You alteady mensaion that you resolved this problem......

Hello sir,

I have ordered two product from jabong on the same day with same order id and placed a return request on next day for both products.

The delivery executive from their third party courier service named ecom express came and asked for two product to return and took away both.

I got the refund of only one product and refund of another product has been declined due to they didn't get...

I was expecting delivery of 3 packages. Delivery of all these packages was cancelled unilaterally by the delivery boy without my consent. Even before making contact with me he had already tried to reschedule my delivery. I got a message saying I have rescheduled.

Then he called me several times asking me to whatsapp him my location and requesting me to come to a mall to collect the packages. When I refused he asked me, "then...

Order id[protected]-7809503

This is the order number with name as ketaki dhanorkar. I had placed order for two necklaces on[protected] and one of the necklaces was cancelled by jabong on[protected] but i have not received a refund for the same. I have spent rs. 547.96.
I tried contacting customer care but no response from their end. Have been dropping emails to jabong team but no response from them.
Requesting...

Sir I ordered u.s polo value pack of 2 jeans and i got only one product and other is missing and one product which i got i already used because i donot know the other product will not receive me. I talk jabong cutomer care every senior but response is donot solve this problem its against company policy if they return my missing product or refund plz solve my problem i canot exchange and return this product because i already used this one...

I've ordered a roadster grey dial watch on jabong during the eor sale and i returned the watch 2 days later (On 27/12/18). But on the application it is showing your return request has been declined. The support people are not responding properly and its been two weeks now. Looking forward to get the refund as soon as possible.
Complain id:in[protected]...

I purchased core espana brand brown boots via your site on 25.12.18. The boots when delivered appeared to be good. I wore them 2 days back for the first time and within an hour the synthetic leather covering from the top started to come off. This was not expected from a site like yours. I am extremely disapointed from the product. Will request you to either exchange the product or refund my money for the same.

Thanks& regards,...

The parcel was delivered to me but as i opened it, the order i. E hidesign men black solid two fold wallet, order no. 109842296749414530303 was not present in the parcel. I received the parcel this morning while the person who delivered the parcel was present as i opened the parcel. Please look into the matter n try to resolve as soon as possible....

I have ordered a coffee brown clogs of size 8 but i received it in size of 9.. So i gave an exchange request and they accepted it they told me it'll be delivered on 4th jan 2019 but it is 6th jan still i didn't receive it... When i tracked the courier with awb number in ml courier service but it shows me that it is invalid... So please resolve this issue....

Order i'd: 109247260257227403103
This issue dates back to november 2018.
Jabong delivered a wrong product to me. I raised the issue and product was picked up after quite a long delay. Long story short, they have the product now.
However they are not initiating the refund. I have shared the required bank details and photo id proof but i am still waiting for my money. I have dropped numerous mails and called them too....

I have ordered two items through jabong on december 24, 2018. The expected delivery date is on 4th jan, 2019. The order status is showing shipped to delivery centre since 24th december 2018. I have tried contacting jabong but my problem is not solved. Please deliver my order as soon as possible or else cancel my order and i want my money back. Thank you....

I ordered kurta with palazzos & dupatta and for that company charged me 3276 inr.

When i received delivery it was having only kurta. Palazzos & dupatta was missing in the delivery packet. I tried to contact their customer care department but there was no satisfactory response on refund and future corrective action. There website also doesn't have option to complaint on delivery received.

I feel like cheated...

I ordered my shoes on 25 th december which is usually christmas day and today is 5th january. I still have not received my order from jabongs side. Delivery status shows that order has also reached near me but not yet delivered. Customer support also requested me to wait for 2 working days and so did i but there was no update and things are not going as expected....