[Resolved]  Jabong — Urgent reply

Address:Surguja, Chhattisgarh

I purchased a Nike Tennis shoes which got torn in 3 weeks. After talking to customer care I am supposed to send the item back at the address stated. I have received call from courier company. I need you to contact me asap and provide me the reference no and the address. CC no[protected] is either changed or discarded.
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Aug 7, 2016
Complaint marked as Resolved 
Verified Support
Jun 30, 2016
Jabong.com Customer Care's response
Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Please share your concern order no. with issue at [protected]@jabong.com. Regards Team Jabong
Complaint comments 

Comments

Hello Mayank

We have created a topic for you on our community. Please check following link for updates on your query -

http://support.jabong.com/myjabong/topics/jabong_urgent_reply?rfm=1

Regards
Team Jabong
i want to replace my order as i have chosen the wrong size.so i want replace my order..i want smaller size please co-operate me sir immediately the order will be delivered yesterday but it is a big size my hand please do the needful sir.
Please find the below details :

Product name:Analog Watch (Items Code [protected])Fastrack FA480JW74DGVINDFAS
Product ID:[protected]
Tracking no.13222184
package against [protected]

Please provide the XL size since large is not the correct size.

Thanks and Regards,
Ramu.B
Mob : [protected]
Mail ID : [protected]@gmail.com
Hello Ramu

We like to inform you that you can always reject the order at the time of delivery and can place another order with correct size.

Regards
Team Jabong

Jabong not delivering order

Its been 20days its not yet delivere

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