Jaquar Complaints & Reviews

Lecage problem...

Water leakage from Kitchen basin Mixer Tap...

Name : Ravi
Ph No. : [protected]

Concealed tank leakage...

I have bought jaguar wall mounted water closet and many fittings for all 3 bathrooms. After a year and half while using wc it cracked arround one of the mounting bolt. I told the dealer, he said to call customer care. I called and register complaint. But not attended within 72 hours as they said on call. After that period, i called again in front of the dealer to the customer center then service engineer called me to send the photos. I told...

The jaguar bathroom fittings company took back the product which was in warranty since oct 7th 2019, receipt number 1793 from our ahmedabad house.
After so much of complaints and calling there is no satisfactory reply from the company.
We kept on calling there customer service centre [protected] but though they tried to talk with jaguar ahmedabad office main branch no one answered properly and gave us wrong answers stating they...

I'm writing on behalf of my brother who runs a spa in bogmalo, goa. He had installed a steam room by jaquar but the steam was running cool instead of hot, so not doing what it was meant to. Called jaquar out in september 2018 to have a 4kv steamer fitted but they recommended a 6kv (When it wasn't necessary but still, they're the experts right?!) that cost some rs76, 000. 2 engineers came out and fitting charges were around rs3, 500. After15...

We have purchased bathroom fittings for 5 Bathrooms during November 2016. Within a short span of time all the bathroom fittings are looking very bad due to Rust.
It is a bathroom product and it should be with rust proof. But to our surprise it become rusty.

I have registered complaint so many times. But there is No proper Response from the Chennai Jaquar office. I could not talk to the Service Head. Each and every time...

Worst service by jaquar.. Haven't thought they could be such worst at it service. My geysar is not working properly... It's new.. Within 5 6 days its sensor is not working... They are not providing service from last ten days.. Telling that material comes from delhi it takes time.. Like seriously 10 -15 days to deliver a material from delhi to pune? Worst plz dnt go over jaquar coz u will not get the service properly even i[censored] buy there expensive...

My bathroom faucet pipe has become faulty within 2 years and it's in warranty period and jaquar is refusing to replace it citing some vague reasons as water pressure. My contention is that if water pressure is more for my building then all pipes must get damaged why only 1or 2 this shows its manufacturing defect

This is the message of my complaint.
Thanks for choosing jaquar, a complete bathing solution company. The...

I bought taps of jaquar company for my house before 7 to 8 months. I used it, but now there is leakage problem through these taps. Few taps are under leakage from last few days. I trusted on jaquar company thats why i bought it but now they are leaking. Solve this issue as early as possible. There is leakage of tap which i bought for my house. Please send your executive for visit contact no - [protected]...

Horrible horrible complaint redressal system, my artize basin tap worth 28000 is not working since last 3 months, complaint logged in on 26 th december (By the name of varun grover, registered number - [protected]) a part needs to be changed as per the person who visited but no follow up taken till date i. E. 15 th february 2020. Have been calling the customer care every week since last three months and every time the same reply of complaint...

Dear sir,
I registered my complaint several time through this forum. I have reported about rusted and bubbled jaquar fittings and taps. No response from the jaquar service team's. I have e-mailed my address and details of problem several time to their e-mail address. Till now they have not replaced the rusted jaquar taps & bubbled fittings. Now ten months over from the date of complaint to them. Kindly do the needful.

With...

Jaquar has closed my complain no 00062891dated 16th jan regarding shower panel repairing. I m frequently calling every 2 days... Regional head mr dhruvraj and customer care sen. Officer just giving answer that complain will be solved today... But no one has responded till date. I have earlier experienced this type of behavior of jaquar company... Regional head always telling that i will reply u within an hour but never called back...

Bought this model (Photo) attached along with bill... Has faulty suction siphon system for the flush and keeps the bathroom stinky always, had registered multiple complaints with the toll free no. Local service provider at elamakkara (Mr praveen - asm) - inspected and confirmed it to be faulty on 2 occasions (27th dec and 13th january). No more follow ups after that... Still keeping the bathroom door of the master bed room tightly closed...

I purchased jaguar bath and geysers last month. From an authorised showroom in gzb. As my plumber was unable to resolve the overflow of the cisterns, he asked me to call the jaguar customer care to get this looked into. I placed the complaint and waited for 72 hours (Time given for the service call to be executed). I then saw that they had sent me a sms a few ours prior stating that the complaint was resolved! So, i called their customer...

We are sorry to inform you that we are suffering from tremendous problem by delay in delivery of your products by your distributor m/s narayan sanitation (Royal sanitario) inspite of our advance payment of rs.4, 00, 000.00.

As per our purchase order given to the distributor by mail dt. 10/01/2020 and payment through cheque no. 3440, dt. 14/01/2020 of axis bank limited amounting rs.4, 00, 000.00 in favour of your distributors...

I am residing at bangalore, near kengeri upanagara, we purchased few bathroom fittings along with shower panels on 07.02.2017 for our newly constructed house. At the time of purchase it was told that, the demo would be provided once the fixation of the fitting are installed for shower panels. As there was no proper guidance given, we arranged to fix the panels in all the bathrooms. Before the purchase of the product, the sales person / person...

Dear sir,
I have purchased a mixture tape of jaguar and the local supplier mr. Anup dev of sarupathar installed it by a local plumber. To my great dissatisfaction the mixture tape is not working properly.
The local supplier advised me to lodge complaint to jaguar customer service toll free no.
The complaint was lodged on 6th january 2020 but till today no technician visited to check the problem.
I just want to...

I'm staying in mangalore, brigade pinnacle apartments. The fitting for bathroom & kitchen as informed by builder is of jaguar, but it seems to be substandard quality as every fitting in my house is having problem even though it's not a year for purchase of the apartment from brigade group.
Pls understand and consider my problem as every tap or faucet is having some issue.
Regards,
Akshata rao...

Jaquar complaint status update [id: 2542787]as on till date i have not received any information or no body contact us regarding this issues this is not the very first time, it is their regular practice.
Kindly update me the status of my complain, if the are not interested to resolve these issues, shall i go for consumer court on the ground of these complains and other documents.
With warm regards
Girish vats...