Jaquar Complaints & Reviews

Leakage in concealed toilet cistern, water is draining out continuously. Please send a company representative for repairing the same, this is being happen on regular basis, thus provide a permanent solution. The concealed toilet cistern is just an year old. But repeatedly we are facing the same problem. Due to this leakage problem the tank is getting empty and we are facing water scarcity, please arrange for the repair at the earliest....

Dear Sir/ Ma'am
The handle of the faucet attached to the diverter came loose. The screw fell off and was lost. I called customer care number and filed a complaint on 21 August, 2019 and my complaint no is 00831479.
However apart from four SMS messages, nothing happened. Then on 30 August 2019 I visited the Jaquar office and service center in sector 17 Chandigarh. I met Mr Ravinder Singh Area service manager, customer care. He...

On 31st august, 2019, we had lodged a complaint regarding the broken tap in our residence at ganesh heritage, 408, bilaspur (C. G). The employee responding to the complaint named mukesh handi had not repaired the tap properly, resulting in the pipe of the tap bursting and water leaking from the pipe and causing a lot of water loss and destruction.
When the employee, mukesh handi was called to rectify his mistake, he cut the call and...

There is a leakage in the sink pipe for more than 3 months which resulted in waste of water in huge quantity...
We also find few other problems like breakage in handle of handshower and so we couldnt use it..
And the holder of handshower is literally cracked and as the time passed, it doesnt hold the handshower...
And there is also leakage in the connection fittings of wash bashing.....

Hi team,

We have instaled a jaquar taps for our complete home due to its brand name. Recently we have an issue in the water half closing cold water tap which is continiously leaking. This issue starts immediately we switch on the tap and we off that. The leaking somtimes is very severe and difficlt to stop this is also causing complete waste of water. Please send authorised service provided for repair.

Name:girishbr...

The electronic heater that we had bought is not working we need an immediate assistance
Actually we complained you with the same problem previously.
One of the worker came and resolved the problem but again i went back to the normal position and not at all working
So i request you to take the action immediately and see to the problem as soon as possible...

I have complained thrice that none of my bathroom fittings are working properly and are leaking internally. Even after the service engineer’s visit, my complaint is not resolved and he won’t show up again!!!

I have paid a hell lot of money for getting the best products and services but i feel i am not getting any value for the time and money i have spent....

Dear sir my bathroom fitting is not working properly please sent the technician immediately maybe disc problem i'm not sure which is problem technical person when comes they noted problem and solve the problem because i'm suffering long time i had complained 3 time but not reply from your side please read my situation and successfully do solve my problem regards surjeet singh...

I tried calling tollfree number as faucet is leaking and no one is picking up the phone.

Having a warranty for 1 yrs but its just 3 months that the product is showing its faults and even the company ppl are least bothered to resolve it.

Company 's name is there but quality is not there still missing r else was not there only.

Thanks for reading our complaint just see the complaints don't save...

Complaint given on customer care of on 10 jul19 for one i flush not working. Person attended in 72 hrs. Said there was some problem with the i flush push button. Will come with replacement. Has not come till date despite repeated reminders to cust care. Spare push button doesn't take a month to for three hours. So i called local service centre. He said will send technician on 18 aug19. No one has come to attend even on 18 aug19 despite my...

Complaint given on customer care of on 10 jul19 for one i flush not working. Person attended in 72 hrs. Said there was some problem with the i flush push button. Will come with replacement. Has not come till date despite repeated reminders to cust care. Spare push button doesn't take a month to for three hours. So i called local service centre. He said will send technician on 18 aug19. No one has come to attend even on 18 aug19 despite my...

I have bought body jets and at every stage of the installation (After pipe connection, before plastering, before fitting jets) we have approached the jaquar person for inspection. At all stages the inspector confirms that the work done by the plumber is correct and only upon such a confirmation the tiles were layed. During the final step of installing the jets, the inspector says that there is a problem in the plumbing work and that the jets...

The service provider of jaquar is cheating me by charging me heavily for minor repairs under pretext of changing parts this time when things went to the height when he charged me rs5215 invoice no 315 dt 01/07/2019 and rs655/invoice no 316 i have sent the parts for verification to the dealer for verification whose address he has given me but there is no response from them the address of the parts supplier is jaquar&co pvt ltd, 10. V. N street,...

I purchased a commode model sls - wht - 6855s
On 7/8/19. My plumber fixed yesterday. Today when i checked thoroughly base sitting, seat cover resting on commode. I found seat cover is dancing, not stable making sound etc. So it will be uncomfortable to use definitely. So this may be attended immediately to rectify by sending your service people.
Thanks
Adinarayana...

Myself mr. Paresh potdar stay at upper govind nagar, malad east,. Since our bathroom commode flush part (Open flush liver) was not working. So we did contact area authorized person mr. Mangesh from malad east.
Five days back he just came to see and reply no need to change the part... And he joined the old one. After few minutes he left flush was not working... Since two days we are contacting him a lot but he has no courtesy to take...

I had complained about the leakage of tap through the dealer m/s. Inter dec vatakara. Kozhikode district on 19th july 2019 they in turn intimated customer service centre jaquar. Jaquar messaged me in 25th july about the visit of authorised service personal. On 29th july i contacted customer care. After several phone calls customer care diverted the call to their ernakulam office. From there onr mr. Sreedharan introduced as customer care official...

Dear sir,

We had purchased this house 3 years back, we had filled many complaints against the tap and other fittings but no one turns up as the entire fittings in maya garden city our house no is i3 block 903 house no.. As the fittings were under warrenty even after writing complaints in the call centre no one turned up.. Kindly revert on this subject what makes call centre respond in time....

Recently I purchased jaquar full bathroom needs and after finishing my fittings work for enclosure we r calling for the measurement to place the order 2 days they r telling we r coming but no proper response, we selected jaquar because he were told that customer services r very good from my builder side, but my own experience is very bad.by T.S.Chitra, Avadi....

Sir,
I purchased wall hanging flush seat of jaquar on 01/06/2019. It has a technical fault as from its back itwo water come out from two holes while flushing the concealed tank. Videos and photos are attached. On 01/07/2017 I registered a complaint on customer care . Your engg. Visited the place and found that there was a fault in seat. He made a video and took pics. and told me that the company will call you within three days. But...

We bought jaquar bathroom fittings including basin mixers, shower cabinets etc; 4 years back. Soon after installation, the electroplating (Chrome finish) started tarnishing. We tried rubbing and cleaning with cloth, but it showed no improvement. We were not aware then that their products came with a ten year warranty. We are now looking to buy bathroom fittings for another apartment, and visited the jaquar orientation centre in defence colony,...