Jaquar Complaints & Reviews

Dear Sir,
I registered my complaint last month through this forum. I have reported about rusted and bubbled Jaquar fittings and taps. I have noted the Jaquar service team's response in this site. I have e-mailed my address and details of problem once again to their e-mail address. Till now they have not replaced the rusted jaquar taps & bubbled fittings. Now six months over from the date of complaint to them. Kindly do the needful.br...

Hello team,

I have two very serious complains regarding two of jaquar products and i am unable to get a satisfactory solution.

1) i have purchased 4 jaquar health faucets nearly 3 years back and since then after every 2-3 months the lever goes loose and the water pressure is very slow. I have already placed a complain multiple times and every time the service guy visits and services it and again it goes loose....

Actually i made a complaint first about the wall mixer has rust they gave a liquid and they charged around 250 for the liquid then why should you say its free service for 8 years and even after using the liquid again it has rust with black dots again i made a complaint the service guy came and he asked 500 rs for sending the tap for lab test and we refused to pay that instead we asked for the address and we told we will send it he refused...

The tap installed in our kitchen leaks and we get a slight shock every time we touch it. We contacted our local plumber but they suggested as it’s a Jaquar you probably need to file a complaint to their customer service. If you could please look into it since it’s been newly installed. Every time while we turn on the tap it generates a vibration with a sound too loud. There’s no wire nearby that could have caused it. We’ve checked...

The tap knobs which are used to turn the taps on and off has come out and we are not able to use the taps completely the small nut which is inside is not there hence 3 taps has been spoiled ordinary plumber is not able to fix the problem. The taps has a warranty period of 7 years. We are using the taps only from past 1 year and it has many problems and no one is ready to attend the problem.
We opted for it since its a good brand but...

Registered complaint on 12th oct.
No service agent assigned until 10 days.
Called customer care, they again made fake promise of sending someone same day.
Provide the service assured or don't sell your products by making fake promises.
This is very common with jaquar in our area. Have to keep calling them to resolve the issue. At times they close complaint without resolution or sometimes don't fix the problem properly.br...

I have purchase jaquar basin mixer tap from bhutan sanitary stores, hadapsar, pune as jaquar is world class brand. After installation of product i noticed it is defective and i had registered complain to jaquar customer service on 14/10/2019. I am following with them since last 9 days and haven't received any resolution. Its really disappointing that we are facing no water supply in basin just because of defective product. Calling again and...

My jaquar wc was broken with a broken toilet seat hinge. I logged a service request and the technician yakoob sharif said the part has to be replaced. But the spare parts department is refusing to replace it despite hundreds of reminders. There is this area service manager called avinash, who keeps giving fake commitments everyday, but does nothing about it. He then stops answering calls and i have to keep calling from new numbers. Everytime...

Health faucets 2nos purchased on[protected] from living lines, new resapuvanipalem, visakhapatnam. Lever is broken for one faucet and another one is leaking. I purchased 2nos health faucets from living lines, new resapuvanipalem, visakhapatnam. But from the last month, they are not working properly. The lever of one faucet is broken and another faucet is leaking. Please take the necessary action.
Thank you,
D vara prasadbr...

Dear Team,

Builder have applied jaguar bathroom single lever kit at every flat. We have received also warranty certificate from him. Last two years back we purchased new flat and we are facing problem in faucet single kit in my both bathrooms. I am highly disappointed with the accessories which have builder purchased from you. The issue which i am facing is there are removing tap of kit due to lack of threats so facing water...

Dear team,
I have applied jaguar bathroom taps at my home just with the image or branding you are carrying across the globe but i am highly disappointed with the accessories which i have purchased from the local dealer. The issue which i am facing is there are n number of white spots developed on the every tap that is fitted at my home and they won't go even when they are washed properly. Please provide the solution at the earliest...

I have installed my 5 new bathroom with whole new fittings from jaguar only. One of the five concealed cistern is overflowing. My registered mobile no is [protected]. I have received complain no[protected] days before. But no one called me later. Then i registered the same complain to your toll free number. Please do the needful. And manage to check my whole fittings once....

I have ordered almost everything from jaquar for my bathroom but they have been laying constantly about the bathtub. I have seen a specific tub from prahladnagar (Ahmedabad) jaquar display center which they claim not to have and out of their capacity to deliver as they checked entire india for that particular piece they still have on their display center. Even after asking and confirming multiple times for that particular bathtub, mr. Virendra...

Flushing tap having issue since last four years, complain-ted many times to customer care but the work done by the technician is not permanent as i am facing the same issue again and again and no satisfactory result came till now.

Flushing tap do not return back to its position back once its pressed and due to witch water continuously getting wasted, kindly resolve the problem as soon as possible....

Sir... I was complaining since 15 days but no accelation has been taken yet. Its really disappointing that we are facing no water supply in flush tank just because of neither working of buttons. Calling again and again to customer care is of no use as they only follow their pitch. U guys are not worth. Would like to talk to senior executive bt they put call on hold for 10 min. And disconnected. What the hell is this!!. This is my last attempt...

My flush tap is damaged completely from inside this product is in warranty so help me out in fixing this issue! The condition of tap is very bad the water is leaking from the tap therefore it cause lot of difficulty while using irt therefore it is my rwquest to solve the issue as soon as possible please this is my kind request tyou to pay attention to my issue...

We bought jacuzzi from jaquar on 2nd of march. And it has not worked even once since the time we bought it. Have raised various complaints regarding this but the issue has still not been resolved. Every time a service man will come and would say that a replacement of some internal part has to be done. And that replacement itself would take many months. This is the worst customer care that i have ever seen.

I regret for buying...

I have 3 jaquar geysers in my house and need to have them serviced as am not getting enough hot water. Also there seems to be smell when it is not used for a while. I would also like the mixer in the shower to be changed. It has been giving trouble for a long time. They have repaired it in the past but doesn't last very long i have to keep it pressed in order for the water to come out of the shower...

I hv purchased all bathroom & other fittings of my new constructed house frm jaguar... Jaguar claiming abt 10 years warranty is completely fake & misleading for marketing his product. I hv always paid for each parts replacement in each complaints. Also now my wc has been crack within 4 years of purchase and they said its not under warranty bcs we hv not use some name called (Visher) in fitting. Said fittings are fit by skilled technicians...

I am using three jaquar elena prime 25 ltr storage water heater since dec 2018.
There is problem with one water heater. I have already raise the complaint with customer care along with mail id. There is no solution as of now.

See the below response from so called jaquar company

"this facia not cover under warranty as per image attached of the same. Our sp visited at your site and checked. He has found...