Jeeves Consumer Services Complaints & Reviews

I have bought a TV (Mi 4A Horizon Edition 80cm (32 Inch) HD Ready LED Smart Android TV) from Flipkart with Jeeves Complete Protection Plan for 3 years. After 1 year I am facing sound problem in TV. I reported the issue to Jeeves customer care on 04 Aug 2022 and Jeeves has said that the issues will be resolved within 21 days. I was following with them and every day they say same thing like we are sorry and it will be resolved in 21 days.
Today it has been 24 days since I complained but till now the problem is not resolved. When I called again today, he said your part of product has been ordered from us on 7th August and accordingly you wait till tomorrow, it will get resolved.
Therefore, I request you that if my problem is not rectified till tomorrow, then strict action should be taken against concern team. Because if the company is defamed due to some employee, then that employee and that department have no right to work.
CLAIM ID: CLCPE[protected]
Registered Mobile No.: [protected]
Registered Email: infonadeem.[protected]@yahoo.com

My Mobile screen got damage in accidental fall. I raised claim through Flipkart first time in July end. I uploaded all details required for claim settlement. after few days Claim got Approved and stated 4250 amount will be credited in 5 days. After 10 days I contacted customer care on this, they said, "we escalated your issue please wait for 2 days". This process they continued for 10days by 5 times calling customer care. After that they cancelled my approved claim and removed it from flipkart status also. They asked me to re-register claim and resubmit documents. I submitted docs, received email your money will be credited in 5 days. After then they will cancel this claim and will ask again for register claim. Till now I have gone 3 times through this never ending process.
CLCMQ[protected]

I have any extended warranty on the following device
Device Name : Nokia 107.9cm (43 inch) FHD Smart TV (43TAFHDN)
Device Model: 43TAFHDN

The Tv is not working on now and I am unable to contact Jeeves support.

I registered Complaint intially with the Jeeves on July 9th CLCMA[protected] for Screen and Speaker issues . After multiple esacalations and all Jeeves returned by mobile by 29th of JUly but Still speaker issue didnt resolved .

I re-registered case CMFK[protected]CLCMR[protected] and mobile picked up on August5th and later it sent for delivery by Bluedart [protected]. But it still didnt reach so contacted bluedart they said Jeeves requested shipment back so it delivered back to shipper on 11th of August .

From 11th of August i am daily requested/frustrated/demanded with the Customer care over phone/Email but no response yet regarding the update of my mobile. Whenever i call Customer care they are saying that it's escalated and wait for 5days . But still there was no response .

I am unable to do my activities such as UPI pyaments/Banking Applications/Office applications etc and more over i exhausted with the behaviour of the Company by not providing the details .

Still its puzzle that where is my mobile and even Jeeves also does'nt know about the status Infact Customer care people only saying no update .

I humble request you to take a serious action against Jeeves for my mental Struggle and financial loose . Still i didnt receive my mobile yet, please help me to provide compenation against my Loss.

You can respond back to me over by [protected]@gmail.com.

I registered the complained on 9 August still not coming from Jeeves...

Motorola 43 inches smart TV sound complaint again again again again 6 times same issue complaint is resolved low issue complaint lowwise six times all complaint please response not result money refund minimum sound 40 50 M purchase one year back volume 15 or 10 mechanic is manufacturing defect complaint same 6 times same reply

I want a copy of the invoice from Jeeves. My split ac 1.5 tonn 5 star was installed by the Jeeves team, and they did not provide the invoice. I need a invoice for the same.

I have raised a complaint for repairing of led tv on 26/07/22. I was told that executive will visit within 72 working hrs. But nobody visited. Then i again contacted on 29/07/22 and 31/07/22 also but received the same answer to wait for 2 more days. Then again i contacted on 01/08/22 and received same answer again. Then on 03/08/22 an executive came and take away my led tv without providing any receipt or date of returning the led. From that day to till date i havent received my led tv yet. I have been receiving the same answer to wait for 10 days as we have to receive the panel from bangalore. Worst and pathetic service from the brand like jeeves. Nobody cares to reply on email. I will not recommend anybody to opt for jeeves protection plan. Very bad and disappointing experience so far.

Hi, i have purchased mobile from Flipkart, and Jeeves who did my insurance is not providing me services..taken money..

I am tejas dharpawar I have ordered Xiaomi tv 5A from Flipkart and it' delivered on 16th August and installed on 18 th August but I no one came to installed the product Jeeves expert is delaying the installation of product and no one responde to call from Jeeves expert.

So i received my new pixel 6a device from flipkart on 13th of august 2022 and it get overheating maybe i received faulted device so i request a report to flipkart and they proceed with a technician visit from JEEVES and technican visit take place on 16th of August. so tech agent Mr. Amit Verma said to me overheat this phone so i played a game for 7-8 minutes and it get from 32 to 42 degree celsius, and then he said its normal around 50 as well. Now my question is this can you hold your phone at this temperature if someone call you, can you able to talk without any earphone? And apart from that i show him some software bugs and a bug when we unlock our phone it ask everytime for password to get in the Whatsapp, he said its sometime(so, just 3-4 day old phone have bugs and he was saying sometime) how can i be assure that after 1 month all these bugs will switch to sometime to oftenly. when we swipe and hold up and then we can able to close the apps this device that issue as well we cant click on anything neither we can close the app, and he requested my reject after that i talk to google support they totally declined all of his statements they even said pixel 6a design for not to heat and for 5-7 minutes of gameplay it is impossible to heat upto 40 degree celsius. i want to take strict action regarding on Amit Verma([protected]). Case id :- FLVG-3YGAJB-UVIJOM-RSKEFW-PLKWMNH

My nokia led tv which was under warranty has panel issue and when contacted Jeeves has said they have registered a compliment and will be resolved in 24 hours..i was following up with them every day from almost 20 days and every day they say the same thing like we are sorry and it will be resolved in 24 hours, but no response after that. Even the technician who was assigned was also not responding to calls...

I complained Jeeves regarding my TV display panel problem on 16th july and picked up on 19th july but today is 16th August but it not back to me and also I didn't get refund ..They only give excuse to wait for 3 days then more and more

I have purchased boat avente sound bar and sound bar received on 11 th August same day ihave called to flipkart and jeeves for same day installation.
But still not received any executive from last 2 day 14th and 15th August I have received msg from flipkart for technician but no one have came. This is very pathetic and 3rd class service by jeeves and flipkart. Flipkart customer care call me and told we reschedule date

I ordered a television from flipkart and I've been waiting for the installation for over 3 days, the number provided by flipkart for installation executive is not working for three days and I'm always told to wait till tomorrow. Flipkart is refusing to provide any other solution and also refusing to initiate refund

Fake fraud company jeeves consumer service. I bought iffalcon tv 55 inch from flipkart and took 3 years of extended warranty. My tv has display issue. Yellow, green, red horizontal/vertical lines on screen. Black screen . Not working. Till date 13/08/2022 my tv is under warranty period. I tried to CONTACT jeeves consumer service company HELPLINE number. All they do is ask for 2 days our technician will come but it's been more then 30+ days noone came. This people are rude, aggresive, pathetic on call as well. Don't value CUSTOMERs time. Fraud fake people piece of ### company. I even called them over 100+ times so far but no use. This people and their technician never helps never comes to fix problem and are useless. I request flipkart as this is your responsibility to take strict legal action against jeeves consumer service company. As a CUSTOMER i trusted flipkart and bought the tv but people/ company like jeeves consumer service breaks our trust. As it is flipkart's subsidiary company flipkart should do something. If are all of this also flipkart doesn't do anything which means flipkart is also part of this scam. I am from virar (west), maharashtra, india region. I am really disappointed because of this pathetic service.

No installation since now it's been 5 days since then the tv is lying.
Every time they cancel the appointment stating that the CUSTOMER was not ready for the appointment.
### this service....

Fwd: Jeeves- Extended Warranty Protection Plan! [ JWEBOI2AM3140 ]
Jeeves has taken my name v for repair, now they r not responding, just telling 24 hrs, 48 hrs etc they don't call, no refund..
Just fooling us by delaying on response.
We r sr citizen
My registered no
[protected]
Asha shah:
tv purchased on name

I have Vivo t1 and it is purchased by Flipkart with Jeeves protection plan
The phone is damaged in water so I file a claim .Jeeves said I have to submit 1000 rs then my phone will pick up but the claim was lodge on 26 june, 2 July i have paid registration charges still no pick up and no satisfactory answer

I am many times complaining, but they are extending dates only means 7days, 4days, 1 days etc... Nobody came at the moment, now 5 weeks ago