Jeeves Consumer Services Complaints & Reviews

Hi, they offered a 2 years extended warranty for my new Kodak LED TV .
But no response for my service request for past 1 month.
could you please take the necessary action...

I have purchased the thomson tv from flipkart and purchased the Jeeves (total protection) extended warranty while the Jeeves installation guy visited my home for demo.

After 1 and a half year my TV got some issues so I have contact Jeeves for the support since I have got the extended warranty of 3 years. The raised a complained and picked up the TV from my home for repair on 18th March ( receipt attached).

CLCPT[protected]br...

My washing machine picked by jeeves and still can't give the refund. When I tried to call they always told that wait for 48 hours, its more then 3 months old complaint....

I have ordered tv but installation not completed.. My number was lost during installation kindly update to my mail id for installation...

My mobile Infinix note 10 was picked up on 28th of March and till now I have not received any updates on the same, I reached to customer service 3 times but they are clueless and they ask me to wait for 5 days but no resolution,

Customer service person Husna Muskaan did not even know to talk I was asking her to let me speak to the senior and she was saying it will be updated in next 5 days this is single line she was uttering...

Hi Team,

I have purchased hisense Tv in Flipkart after delivery installation process took by Jeeves and while doing installation i have also purchased complete protection plan for 3years with amount Rs 3415 and due to some issue with the TV i have returned to Flipkart and I got refund also from Flipkart, but as there is no tv and I should also get the refund amount for the protection plan also but when i sent an email not...

I have purchased marq 55 inch led tv through Flipkart and purchased 3 year total protection which is valid till June 2022. Now no display is coming on my tv I have registered complain to Jeeves on 5th April and still no resolution has been provided no technician has been sent to address the issue. Every time call Jeeves customer support they say issue will be resolved in 48 hrs and till today no one has came. My ticket number registered with...

Real me tv has been taken dtd.20.03.22 for Repairs service, now it’s near 1mnth, not yet received the tv back, nobody is responding properly, always saying "wait few more days", everybody don’t take any service from jeeves.
Please do the needful for regarding this complaint...

I had ordered a Realme 32" TV from flipkart and during installation i had bought extended warranty plan from jeeves.
A few days back there's a problem occured in TV. It has a white screen. I contacted to consumer support and was told to wait for 72 hrs for the visit of technician.

When after 72 hrs no technicians visit happened, i again called to consumer support and they told me to wait for another 48 hrs.
br...

Hi, I purchased mI LED 43 inch tv from the Flipkart along with 2 years extended warranty from Flipkart partner Jeeves. My TVs display is not working after 2 years, so i lodged the complaint at Jeeves support on 5th of March 2022, but Jeeves engineer rejected the claim saying the product is physically damaged. I re lodged the claim on 20th March stating that there is nothing physically damaged in the TV, and asking senior engineer to visit...

I have raised a insurance claim for mobile screen display damage. I have given all the asked documents and received verification completed.

After which I did receive the said payout in my account.

It was about an moth when I claimed.

Receiving only system generated email as i have to wait for 5days for all my emails.

Please consider this complaint and request to do neccsary for...

I registered a complain for repair of my tablet on 3rd Feb 2022 and I paid 1000 rupees. Till 16th feb nothing happened and then they told me that another request is generated on 16th Feb
Pick up of tablet for repair was done on 25th Feb and since then whenever I call Jeeves customer care to know the status of my tablet they always say that we will get back to you in 5 days. Its been 45 days now i have not received any update from Jeeves....

Service Completed: Dear Customer, Jeeves has completed PM_SERVICE for your ticketid 2C30-43687JOSCDE-6489387 . We thank you for giving us the opportunity to serve you.
Service not provide by profession and show service complete....

I've purchased a LED TV from Flipkart and it got faulty. The technician from Jeeves came and said that the product can't be repaired. He uninstalled the product and its been 3 months the TV has been sitting at my home. They haven't picked it up. I haven't got a refund. Every time I call them or mail them they tell me that they will contact me within 2 business days. I'm fed up with this....

I've been calling them daily for more than 20 Days. They keep on asking 2 days time from last 15 days. Nothing else....

I bought Realme TV years back, now it is having some panel issue, but i have extended warrenty. I called the jeeves customer care and everytime they used to say "Technician will call you within 48 hrs", not its been 3 week i registered complaine, no one called or no one visited to check the issue....

I had a planned installation with Jeeves for bed purchased by me from Flipkart on 18th-March-2022. The order is : OD[protected] and service request number for the Installation and Demo with jeeves is [protected]@-91AJZ8-XP7NKP-R8NF9N-72KKCY2.

But after 2 days when my product was delivered, the product installation got cancelled by your side without informing me.

This is really unprofessional by your team end....

I have purchased a Samsung Galaxy F22 mobile from Flipkart with one year of complete accidental insurance (Jeeves Consumer Services) on the 10th of February 2022. After using it for one month, my phone got slipped down from my bed to the floor. Then it's most of the display color became purple. After that for its repair claim, I called the customer care of Jeeves. She told me that she has raised my claim with the number CLCMT[protected],...

Ref:-order no.OD[protected] dated 16.10.2020

Complaint :- No technician sent even after 20 days from complaint date

I Vanita nair has purchased washing machine on 16.10.2020 invoice no.FAE0P[protected] from flipkart along with complete appliance protection from jeeves consumer... order no.OD[protected] dated 16.10.2020 (copy attached).

In this regard i have made a complaint with issue...

Hii,

I would like to raise a complaint regarding installation of MY Kodak TV that I have purchased from Flipkart and It was delivered on 23.03.2022.Order ID -OD[protected]

Case id for installation is :-SF[protected]FPL

Its been six days since delivery but tv is not installed yet.I am continously chasing the issue with customer care but nothing has been done.

The mobile number...