Jeeves Consumer Services Complaints & Reviews

I have Realme 7 mobile, which got a screen damaged repair before 6 months. Again on 6 May 2022 unfortunately due to unknown issue their was screen problem.
I called to customer care same day and got confirmation that it will be again repaired and if it is not software issue, than I have to pay Rs1000 for repair. I agreed and mobile has been picked up on 9 May 2022.
I got an email that it is physical Screen damage and I have...

This is adv paras arora from saharanpur. I have purchased a window ac of hitachi 1.5 ton capacity from flipkart which is delivered on dated 11/05/2022. The installation date was 13/05/2022. I have continues called from 13 may 2022. But again and again the owner ([protected]) told me to wait again and again. Two times i have closed my office as he said that we are coming but then no response. One time he said that installation will be done...

Hi Team,
I had purchased a real me tv (43 inches) from flipkart on 12 August 2020,
i had also purchased the Complete TV Protection Plan(3 Years) available on Flipkart from Jeeves Consumer Services. Now After 1.5 years o[censored]sing the TV, suddenly a black horizontal line is coming at the bottom of the TV.
So i raised a request with Jeeves consumer services and they had sent the technician to check up the issue with it....

Hi team

I was keep on tracking with flipkart for the installtion my installation suppose to be done on 11th may still I didn't receive a sms or any update regarding installation how long I could wait for installtion spending lot of money without getting any response is to weird could you please arrange someone and do my need ASAP...

I have registered complain against Jeeves on consumer complaints web site on 9 may 2022 and after two days the complain is not solved but at the web site consumer complaints is showing solved the problem.
So request you kindly check with Jeeves the problem is not solved it's still pending.. I have all the mail replied from Jeeves support.
Pl. Don't buy any material from Flipkart because Jeeves is the company of Flipkart..br...

This service supposed to get addressed by 10 as per your 72 hours promise however from the last 5 days I am calling you guys again and again to get a resolution on this.

Everytime the agent responded with an excuse and apologize for this

I had enough of this now I am filing a case in the consumer court also i have recorded the call and post the same scenario on Facebook mouthshut.com...

On 18th April 2022, my iffalcon 55K2A 4K LED TV in Jeeves extended warranty just would not turn on. I raised an extended warranty claim on 19th April. The Jeeves technician checked and the TV was taken for repair on 21st April. Thereafter I was told it would take 14 days for repair. However, it has been more than 20 days now with no resolution in sight. All I got was a video of a half repaired TV with red lines on right hand side of the screen...

Hello team,

I was assigned with a technician to repair the washing Machine from Jeeves, the technician visited and collected visiting charges + spare part charges from me and went, he came back again with a used spare part, when i denied to get it, he kept the washing machine open and went off, he never came back.

I tried to call him from past 3 weeks, he just keep on rescheduling the date.

Tried...

Dear sir,
I purchased onida washing machine fro Flipkart and also buy extanded warranty for one year which is start from company warranty will expire. I register complain for repair machine on 23-April-2022 but still they are not repaired or replaced or refund....

Inspite of sending document regularly through reply mail the customer service executive are denying receipt of required documents.
I have mail records of the same.
But they are keep rejecting the claim all the time.
Due to it I have to take legal action against jeeves and flipkart.

Please look into the matter provide resolution...

Today, 6th May the installation was scheduled for dressing table, but it's not done yet.
Why there is delay???
"Dear Customer, Jeeves engineer MUNNA KUMAR [protected] will call you to fix an appointment. To reschedule your INSTALLATION kindly click on www.jeeves.co.in/track/2E5-41483PTSCLO-6545573 If satisfied with service, enter 2193 at time of case closure else enter "0" - Jeeves"
The Jeeves engineer is not responding...

AC was delivered by flipkart on 30th April and it was supposed to be installed by 1st may 2022 by jeeves. But on the same day i got a message of rescheduling it by 6th may. No contact has been done by jeeves till date. No customer care contact number is provided to contact. When i contacted flipkart, they gave me a long resolution date and today is the last day of that and they will again increase the resolution date as usual. 6 days has...

Sir/ Madam, I am Keerthi Ramesh I had purchased the Mi LED Smart TV 4X 108
cm 43 worth•Rs.23133/-on[protected] also I had Purchased the 2 years extended warranty from Jeeves Customer Services •Rs 1655/- and on 15-August-2021 my TV screen was turned into total black screen and I raised the same complaint on Jeeves Customer Services on[protected] and technician was came on 01-Sep-2021 and told that the TV was not repairable and...

My 32" iffalcon led tv under 2 yrs extended warranty, on 27-03-22 i complained to Jeeves on phone that my tv is not switching on, on 04-04-22 technician visited and told me that tv tobe lifted to service centre. on 09-04-22 technician lifted the tv. Till now they don't returned my tv, i called Jeeves coustomer care and I mailed to [protected]@jeeves.co.in many times, but they are not able to track the tv repaired or not, they simply...

On 12th of Apr I raised a complaint that my phone screen is damaged and they asked me send all the documents like photos of phone with damage, IMEI number and my invoice which I did and then I received a message asking me to pay a processing fee of 500 which I did on 14th April. They said they will send a technician to pickup the phone and wille be repaired in next 15 days however today is 28th of April and no one came to pickup the phone...

No in warranty service for iffalcon 55k31 even though I have complete 3 year protection. Everytime I call they ask me for 2 business days. It's been 12 days since the customer care and technician is Playing hide and seek. Wasting my valuable time. Today that is 27th April 2022 the technician named Mr. Santosh Chari called me again saying he will come at 3 in the afternoon, but like previous instances was a no show. The Jeeves have caused...

Please refer Claim ID is CLJWC[protected].
I regret to inform you that it is now the third night we are being sleepless due to extreme deficiency in service from Jeeves. There is no assurance from your side to attend my AC though I have paid for services .
Your person when contacted to your allocated technician Mr Seikh Habibur Rahaman yesterday as per assurance received from Customer care executive, You technician assured of...

11 march s mera tv jeeves service center p h 1.5 month s jaayda hogya naa koi updte milti h naa koi solution tv rakh k baith gye h 50 baar s jayda customer care p baat kar chuka hu sab jhuth bolte h sab yahi bolte 24 to 48 hours m aapka solution ho jaayega ese karte karte 1.5 month s uper hogya ...nayi nayi baate kabhi kuch kabhi kuch ...plz agar is complaint s mera tv sahi kar ke mujhe mil.sakta h to plz contact me[protected] otherwise...

Over 15 days have passed since we lodged a complaint for our Panasonic AC (CLEW[protected]. Every time we contact the call centre, they say that it will take two days, and nothing happens. It has been 5 days, and technicians have not been here to fill gas in the AC, a simple task. Don't go for extended warranty, it is useless. There is no accountability, and the service is exceedingly poor....

Dear sir/mam,

I Ravindra purchased Nokia 43 inches TV on 27/02/2020 with order id OD[protected]. We observed a problem on the LCD screen on 18th november 2021 and reported this issue to Nokia service center on the same date with claim id BWFK[protected]. service engineer visited and told us that the problem will be resolved after software update with in 6 months

But, LCD screen problem increased and...