Jeeves Consumer Services Complaints & Reviews

Installation date is today and your service man didn't receive call and switch off his phone after getting my call it's name Krushna kuchekar....

I was totally upset by the service feedback i received from Jeeves last few days.I had a ifalcon smart TV. It had got a screen flickering.so i registered a complaint via Jeeves toll-free number.the response was good.after which everything got disappointing.the service person took 2 weeks after registering complaint to reach my home and check the product.most disappointing thing was they call in morning telling that they will arrive that day...

I have ordered Vguard Geyser through Flipkart and it got delivered today. As per process installation was scheduled today. Installation was not done but marked as completed.Technician arrived and I told to uninstall my old geyser and he told we will charge 350 for uinstallation and damaged the complete geyser by throwing down. My complete old geyser was spoiled now. And he started new geyser installation and he told 1 feet pipe is not sufficient...

I have created a warranty repair request for my MI LED TV on 11th July 2022. I had active warranty till 15th July 2022.

On 13th July, a Technician came to my house for the service and he had closed the ticket without resolving the issue. He informed me that the issue is with the backlight and some other technician will come from the company to repair it.
I called Jeeves customer care on the same day (13th July), after...

My father had purchased a Thomson TV from Flipkart and opted for 2 Year extended complete protection from Jeeves under plan number: CPFK[protected].
The TV stopped working and when I called Flipkart, they straight away asked to contact Jeeves as they won`t be able to help.
Upon contacting Jeeves, they tried to repair the TV 2 times but could not. Then they took the TV with them on 18/05/2022 and few days later they said, the...

On June 7th they have taken TV regarding repairing issue getting some lines. They spent 40 days and said finally not repairable we will process the refund. They said that You will get a message to submit ur bank details before 3 days no message till. Even we haven't consult anyone for this issue as u said not possible so we accepted. But delay from ur side u ppl will take 40 days to say not possible as u started just 2days before that. Then...

Marq 308 L refrigerator purchased on 17.10.2020, it has the warranty of 10 years in compressor but the overall warranty is expired.refrigeratotr is out of order since 07.7.2022. On complaint to flipkart and marq jeeves people attended on 09.7.2022 it was told that the PCB of refrigerator is not functioning . On 11.07.2022 got a call from jeeves to conform the rate as Rs 1200/-- for PCB. on 09.07.22 the service engineer has asked for Rs 650/-...

Fraud happened to me By jeeves
Jeeves installation boy came
I had purchased of 3 year warranty at home from jeeves installation boy and he had given me slip and ₹1850 I paid for extended warranty but when I claimed for warranty they refused and they told no data available
When...

I hnoave purchased extended warranty for my TV JWEBOI2AO5578. Since last more than one month I am facing the problem of my TV, after doing the so many follow up they have take my TV for repair more than 20 days back. Whenever I am asking for the status they use to take 2 business days time again after 2 business days another 2 business days like this going on. Attached screenshot of mail.
Now after these many days with unlimited follow...

My mi tv show yellow line in display kindly solve this problem as soon as possible...

Dear P Jagadeesh, This is regarding Extended Warranty with JWEBOI2AK5389 for your LED TV. For Claim CLJWS[protected], please share the requested documents as per the instructions provided on your registered Email id.
I don't get any instructions they are not providing the link to my mobile number to claim the amount...

I purchased the mi TV and covered it with jeeves insurance. after 3 years my TV start showing spots in display at top right corner. as we dont have any small child and also the TV is on wall mounted stand at center so their is no chance to get damage, we also handle it with care due to the world thinnest TV ( display thickness is 4.9 mm ).
Also I already cleared that if it is damaged by our end then their should be some physical scratch...

The product is not working since from morning suddenly the black screen is appearing. I request for the service to check the problem of the tv....

To,
Jeeves Consumer Services

EXTENDED WARRANTY complaints being booked as OUT OF WARRANTY by you

EW Serial Number: JFLKFI2AI7514

REMINDER
VERY IMPORTANT & URGENT

Dear Jeeves Team,

This is in continuation to my earlier email written to you on 01/07/2022, 28/06/2022, 21/06/2022, 10/06/2022, 08/06/2022, 06/06/2022, 01/06/2022, 30/05/2022, 27/05/2022 and...

I bought a samsung refrigerator with 2 yrs extended warrenty.
Now my fridge has been break down but they are not covering it under warrenty.
The problem is of magnetic gasket (door rubber). However they have said that they do not cover it in warrenty and I have to purchase that part.
I have raised my complaint to their team but all in vain.
Firstly they refused to entertain me on this matter.
Then they...

(CLSPG[protected])
Today is the 14th day after raising the claim and making the payment and till now nobody has come to pick the phone for repairs. The only answer I get is wait for 2 business days and some one calls up and repeats the same thing....

(Case ID: FLIT-9DO7AR-KECX6L-4BP26V-L9TIIRY).
Installation for tv. It would be completed by 08 July 2022. Called customer care at Wednesday Night, they told it would be completed by 48 hours. Have no updates so far your end. Flipkart has given your service engineer contact number. I called him but he told that it is not assigned to him. Please assign the engineer and do it right away.

Contact No.: [protected]
Kuldeep...

(Case ID: FLIT-9DO7AR-KECX6L-4BP26V-L9TIIRY).
Installation for tv. It would be completed by 08 July 2022. Called customer care at Wednesday Night, they told it would be completed by 48 hours. Have no updates so far your end. Flipkart has given your service engineer contact number. I called him but he told that it is not assigned to him. Please assign the engineer and do it right away.

Contact No.: [protected]
Kuldeep...

Hi,

i have purchased a oneplus tv which is under extended warranty of jeeves consumer services. i have raised a complaint that the tv has display problem. even after the service executive was assigned the next day, they came to my location after 15 days and after service they told me that some part was failed in the tv and need 15 days time to order that replace it. but today i got the message that the service was done. they...

Dear Team,

Claim ID CLCPB[protected]

We bought the MI TV 4A PRO 32" TV from Flipkart on dated 15.06.2020, Invoice No. FAB[protected] with 3 years Complete Protection Plan (CPFK[protected]

MI TV Serial No. 25077/[protected]
Defect - Motherboard (Card) Faulty

the MI LED TV have fault Motherboard part so it required new part "Motherboard" and it will take it to replace...