Jeeves Consumer Services Complaints & Reviews

I Have Purchased a KODAK TV from Flipkart, faulty within 11 months, delivered to me on[protected]. Due to 2nd Covid-19 lockdown, its installation was pending and done on 16 may 2021. As per norms it will be replaced under warranty, due to warranty starting from installation date. I have also made a complaint on flipkart regarding this, and complaint no. is-IN[protected] & IN[protected]. After visiting the engineer, mentioned...

Hello Sir,

My name is Imran Khan, I bought Thomson TV through Flipkart on 19/3/2020 order Id OD[protected] along tv also bought extended warranty of Jeeves consumer services private limited, now my TV's pannel has burnt from inside which is manufacturing defect, the engeneer 'Nadeem' #[protected] visited and examined, repeatedly informed Jeeves cust rep that the pannel burnt from inside, but Jeeves denied to repair or...

Hi Team,
I bought Samsung 1.5 Ton Inverter AC from Flipkart.
Product Installation is done by Jeeves and during the installation it was identified that product is defective.I raise a return request to Flipkart.Flipkart promised to have a technician visit by Jeeves.
1st Technician visit supposed to be happened on 25th May 2022.
2nd Technician visit supposed to be happened on 1st June 2022.

Both technician...

Raised a request on 25th May.It has been almost crossed one week, but no technician hasn't assigned till date. I can say the services are not upto the mark.Please respond to this request...

Still issue not resolved. I am being asked to wait for 24 hours each time i call the customer care number.. Poor service from jeeves...

Dear sir/Madam,
I had purchased LG 32inc smart tv.Complete Protection with CPFK[protected] for your LED TV. For Claim CLCPR[protected], also I had Purchased the 3 years extended warranty from Jeeves Customer Services and LG tv was not working properly. so I raised complaint on Jeeves Customer Services on[protected] and technician was came and told that the LG tv is not repairable. So jeeves consumer services customer care executives...

Out tv was not working, which was in warranty period. so asked for service they send a technician and then they said they will send one part and do the service but after almost 1 month they send a part today which is not working now saying it'll take more time ....

I raised a service issue with Jeeves for a tv that is covered under extended warranty in early April. After numerous visits to repair the tv the technicians are clueless and continued to replace parts one after the other. In early May I was contacted by Jeeves support saying that the parts are not available and asked me if I want to opt for a refund of eligible (70%) amount. I went ahead with the refund processing and they came to pickup...

Jeeves are cheating customer, it is written any electrical part if damaged by voltage fluctuations will be covered under total protection plan, I am using Motorola refrigerator which suddenly stopped working... jeeves technician found refrigerator's drier filter is faulty which is a part of electrical system of compressor of refrigerator and also connected to capacitor.
Refrigerator stopped working since 19/5/22, raised complaints...

I have purchased jeeves completed mobile protection plan and I have raised claim under this. I have made payment of Rs.1000 on 12th May 2022 but till date no confirmation has been received nor my claim status has been proceed further. Every time I ask and mail to Jeeves, they give one reply that "We are facing some technical issue while updating your claim. Kindly bear with us for 2 business day." Now 15 days has been passed but still I am...

My Marq smart 43 inches led tv was picked up on 10th March for repair under complete protection plan. But i haven't received back my product back. Customer support in not providing proper update. They just update that product is under repair . Now for each mail they are responding to connect to support team and support team is not responding...

I just ordered MI tv in flipkart on 23 May and received on 24 May.
Flipkart registered my installation and demo in jeeves.co and they promised that technician will be coming on 25 . Till now no one contacted me .
If you're seeing this please contact me
Zaheem . Ph:[protected]
Case id : FLIM-2YJ9EU-AAPZWS-PV2HL6-288SPUO....

Hi,
I had purchased an Asus Zenbook Laptop from Flipkart on 21.10.2020 along with this I had also purchased Complete Laptop Protection (2 Years) insurance by Jeeves.
The details of the purchase along with Invoice is mentioned below.

Recently I started facing issues with the keyboard and touchpad so to claim the repair under warranty I had called Jeeves helpline / Customer care number.
I had spoken to one...

Dear sir/Madam,
I had purchased 8kg MarQ front load washing INR 21690.00 in Nov 2020 on[protected] also I had Purchased the 2 years extended warranty from Jeeves Customer Services and in Dec 2021 washing machine was not working properly getting loud noise so I raised complaint on Jeeves Customer Services on[protected] and technician was came and told that the washing machine is not repairable. So jeeves consumer services customer...

Technician is not receive a single phone call and services is not provided by jeeves...

I bought a nokia laptop on 9th sep, 2021 and 2 yrs jeeves complete laptop protection plan, i raised multiple queries in feb as my laptop screen got partially damaged accidentally which was covered in the warranty but despite repeated mails & calls to the consumer care, i didn't receive any call from their end and today i called them to complain again regarding the same but to my surprise the old one has been mentioned as resolved. My registered...

I ordered Mi 4A PRO TV from Flipkart[protected] and added extended warranty (full protection) for 3 years from Jeeves Consumer Services. i noticed a small black dots (Check attached images) in TV display (No other complaints) on april 2022.So registered complaint to Jeeves (CPFK[protected] Claim ID is CLCPM[protected]. After that Jeeves technician's come twice. The first visit of jeeves technician, he opened and closed the TV. When he closing...

I have purchased SAMSUNG AC from Flipkart (Incident: IN[protected]
Order:OD[protected]
and Complete Protection Plan(2 Years) from Jeeves Services.
i raised a request with Jeeves consumer services and they had sent the technician to check up the issue with it. After checking the issue the technician said that there is some issue PCB and he had raised a request to replace the PCB
Than struggling after almost a month...

No one response for washing machine drier motor still one month is gone and not taken any against this compliant...

Sir I've bought samsung tablet and Jeeves complete insurance which will expire on October and I'm under warranty still today, but when I claimed insurance of my product they are forcing me for payment regularly of which I've tired of ...I've valid proofs and recording that I've received broken tablet of which I've already informed agency by mail and customer care but they're forcing me for payment link and denying my claim...