Jeeves Consumer Services Complaints & Reviews

Good evening sir
Iam indala prasad
My Mobile number is:[protected]

I complained about Mi tv display issue at 18/08/2021 but there is no update from jeeves consumer services
Once technician visited and he said I need confirmation message from jeeves consumer services otherwise I will not check this issue. then I called to jeeves customer care so many times but they said that it will updated in two business...

After 1 month only get started issues.. first and all heavy sound now its not working 1 year completed now still am not getting any resolution from team...

Very much pathetic service...

We have purchased a Micromax TV from Flipkart and as suggested by them we also bought the extended warranty from Jeeves as a bundled service from Flipkart. After 18 months the TV developed display problem and upon registering our complaint a Technician was sent by Jeeves who checked the TV and informed that the panel needs to be replaced. Then they took the TV along with the remote control and mounting stand. From then the harassment started....

I bought this marq TV 2 years back. Suddenly tv as stopped recently not working . Immediately I raised request from jeeves they actually came and check the TV, on first visit by technician he said picture board is gone then immediately raised the request on the product through his mobile. then second visit technician came with fault product and checked with the TV it as not working. then again he told another product also gone so he raised...

Hi Jeeves
I complaint last 56 days[protected] back issue regarding with my mi 43 led tv. My mi tv is not working, so many times I called Jeeves customer service number[protected], any time customer care executives are telling just 7 days ur complaint will be resolved but till date my issue was not resolved. Last 6days[protected] back my extended warranty is expired.
Yesterday I received a mail from Jeeves
We...

I bought full protection plan from Jeeves which was purchased from the technical who can to install the machine and I was been told I can cancel this plan if I don't like within a month so I thought I will go with it as technical was in hurry to go and I didn't had much time to read terms and condition and since It was canceallable I decided it to do later.

So I went for cancellation since I didn't like what they are offering...

Bought a TV from Flipkart (MI TV) in Aug 2018 with two years extended warranty from Jeeves. Warrant was expiring this august . TV stopped working in June . Complaint raised to Jeeves, got scripted response stating that they will contact for repair in two weeks . 2 weeks passed, i contacted again, got another scripted reply stating that technician will contact with two weeks . Again no response, contacted flipkart via twitter, they responded...

I have Motorola ZX2 40'' LED Smart TV SL NO. 2070097M100812. Which bought from Flipcart on 10.11.2020 Order Id. OD[protected]. I bought 3 year complete protection from Jeeves through offline Rs 1800/-.

Now my TV suffering screen problem and any other issue. i contact jeeves cosumer serice for this issue they response my problem and visit a technician to my House for this matter. But after technician visit they close...

The product was delivered on 7 aug but up to 11 aug there was no information about installing and about the technician so please sort the issue as soon as possible......

I purchased a Thomson LED tv through Flipkart with 2 year extended warranty. i logged a complain of LED panel issue on 24th July 2021. And service person picked up on 31 July 2021. After that i regularly called jeeves customer care regarding TV but after 20th august when i called each and every time to wait for 2 day but till now no resolution. Approx i called them more than 20 times. Now this situation becomes panic day by day and as per...

Dukka Satyanarayana Jeeves technician bearing mobile number:[protected] came for installing ac bought from flipkart.He came alone as a single for AC installation and used us as assisstants and stollen connecting wire 3.5 mm which came with the package and sold to us for 800 INR. Samsung team inspected connecting wire and confirmed that it came along with the package.so please take necessary action against that theif Dukka Satyanarayana bearing...

My tv is not working good.. automatically off in 2 minutes and screen is blinking...

I've purchased Vu Premium 139 cm (55 inch) Ultra HD (4K) LED Smart Android TV (55PM) along with the Flipkart Complete Protection plan sold by Jeeves Consumer Services.

I recently started getting color fade issue on one half of the screen. And I raised complaint with Jeeves with the Flipkart Complete Protection plan.

The technician came and inspected and told me that the panel needs to be repaired or replaced....

Ve ordered oneplus buds(Order ID - OD[protected] recently in flipkart 2 days ago, i noticed a issue in buds that it has pairing issues and suddenly voice gets low while i play songs and gets lag while playing games, so i decided to replace it and done process .later jeeves technician had check the buds and noticed the problem and he said that he approved the replacement request, but i later i ve recieved that my return was cancelled,...

Hi Team,

We are facing a problem with iFFALCON by TCL 138.71 cm (55 inch) Ultra HD (4K) LED Smart Android TV. It's blinking while watching the TV.

Pls find the below details for your reference
iFFALCON by TCL 138.71 cm (55 inch) Ultra HD (4K) LED Smart Android TV
Extended Warranty 2 Year by Flipkart Protect Your Extended Warranty is Policy Number JPPOFFK853390valid from Oct 20, 2019 to Oct 19.br...

I have taken extended warranty from jeeves for 2years period, My TV stopped working from June 12th 2021...I have given a complaint...someone from jeeves visited my place and confirmed it that problem is with mother board and has to be replaced.
I followed up continuously...they have been giving me all false commitments and finally they have sent a mail on Aug13th which is after onths months that said part cannot be replaced and had...

I have registered my complaint on 30/08/21 and till date it has not been attended by any of your technician, already 6 days has been passed how long I have to wait.

Please find the details below.

Dear Sanjeev Dutta, This is regarding Extended Warranty with JPPOFFK897363 for your LED TV. Your claim has been successfully registered and your Claim ID is CLJPU[protected].

Everyday iam followingup with...

I have registered my complaint on 30/08/21 and till date it has not been attended by any of your technician, already 9 days has been passed how long I have to wait.

Please find the details below.

Dear Sanjeev Dutta, This is regarding Extended Warranty with JPPOFFK897363 for your LED TV. Your claim has been successfully registered and your Claim ID is CLJPU[protected].

On regular basis iam following...

Customer support team is totally uneducated and do not try to solve problem however will willingly increase ones problem, by replying in non professional manner specifically lady named RENUPRIYA N, she will use every tool in her hand to harass customer, and when I complained about her there is no action against her, their is no separate mail for grievance redressal against jeeves employees. no acyion is taken against them but I will highlight...

I have registered a service request on 1.9.2021 with claim id: CLJFC[protected].
against mi TV 4k pro. The TV screen display is not showing.
It has been a week since the team is falsely promising to make technician visit within 2 business days everytime you call the team.
Till date my issue has not even looked into.
Really disgusting and worst service of Jeeves....