Jeeves Consumer Services Complaints & Reviews

Your jeevs technician is telling Your installation place is 15 km away from the city, saying we can't come. flip kart said home delivery and free installation after delivered we facing issue like this. i called customer support team they are telling installation being cancelled by costumer it very ridiculous worst customer experience. technician name RAJU KN PH NO [protected]

I have purchased accidental damages protection plan from Jeeves consumer services private limited after that mobile phone got damaged under policy active period and after lodging complaint mobile set returned to Jeeves company and assured us for refund money back in my account. After many times lodged complaints to company through mail and talk to customer care but till date not received my insurance claim i.e. Rs. 6400/- in my account whereas I have sent all required documents in company mail id hence request you please arrange to settle amount as it is getting delayed by company . Mobile phone purchased from Flipkart and phone is covered with accidental damage protection plans for one year.
Order ID OD[protected]
ORDER DATE 30.06.2021
FSN DPXGFG2BZ6AKVMKX
HSN/SAC 998599

REGARDS
KISAN KUMAR
M [protected]

TV delivered on 9th Oct and the installation is scheduled on 19th Oct which is too far. Flipkart customer care says you guys will reach out sooner but that did not happen yet. Please take care of installation asap. OD[protected] is the order number

Tv doesn’t work. Power supply didn’t came through . Television didn’t display ..

10 Oct last tha instillation ke liye lekin abhi tak nai hua to kab hoga

I bought a realme 8kg washing machine from Flipkart. and it was delivered on the It's been 3 days. But yet. no Installation technician and no sms installation any date information no yet. please arrange installation as soon as possible. very very urgent please understand.

My name is Tapas Mondal.
My phone no [protected]...

Received TV on 09/10/2021, but still is progress from 9th OCT, 2021, please do installation ASAP and unable to track the service request too.

FLIM-5H0PA9-4LE4XF-JJ083D-58DTVQE

Blaupunkt ledtv32 model number is 32CSA7101, purchased date[protected], installation successful, after software update, the negitive colour problem

I got my MI 4K TV delivered by flipakart on OcT 7' 2021 Thursday but installation is scheduled for OCT 21st.. But on site they have marked like the installation is IN PROGRESS on OCT 7, Why is this happening ?, Without doing any installation why do they mark it as IN PROGRESS on Oct 7, My BIG question here is - Today For the same product I checked on fliplkart and the delivery date is OCT 11th and installation date is OCT 13.. But for me who got the Tv before 7 days need to wait for another 15 days ? Very disappointed. Installation should be Prioritized for those who got the TV earlier.. Not for those who bought it today...Please take necessary action and respond

Hi,
They picked up my TV on 07/09/2021, since then they are keep saying I will get my refund (on calls and emails). Still now, neither I have the TV nor the refund amount. Everyday on call they are saying "I will get my refund by tomorrow".

I have recorded some of their calls, which I can share if needed.

TETRA ASSOCIATES is another third-party company which they are using to pick up the products here in West Bengal.

I have also attached the document when they picked up my TV from my home.

Claim ID: CLCPA[protected]

Please take action ASAP.

Dear Customer,
UNINSTALLATION of Mi LED TV (L43M6-ES) has been registered with Jeeves (Case ID: FLAM-1C8J7O-7434RO-CQSBHI-FU3PY3F).

You will receive technician details on the day of allocation. Our technicians have been trained on best practices for personal hygiene and safety measures to ensure Safe UNINSTALLATION.
To know more click on http://fkrt.it/KGiDp8uuuN
-Flipkart
Service ID -SVC2227850942859360206000
Promised date till 10 Oct 2021 but no message and information given about uninstallation service .. please update as soon as possible.

I got my MI 4K TV delivered by flipakart on OcT 8' 2021 Friday but installation is scheduled for OCT 21st.. But on site they have marked like the installation is IN PROGRESS on OCT 8, Why is this happening ?, Without doing any installation why do they mark it as IN PROGRESS on Oct 8, My BIG question here is - Today For the same product I checked on fliplkart and the delivery date is OCT 11th and installation date is OCT 13.. But for me who got the Tv before 3 days need to wait for another 15 days ? Very disappointed. Installation should be Prioritized for those who got the TV earlier.. Not for those who bought it today...Please take necessary action and respond.

I got my MI 4K TV delivered by flipakart on OcT 8' 2021 Friday but installation is scheduled for OCT 21st.. But on site they have marked like the installation is IN PROGRESS on OCT 8, Why is this happening ?, Without doing any installation why do they mark it as IN PROGRESS on Oct 8, My BIG question here is - Today For the same product I checked on fliplkart and the delivery date is OCT 11th and installation date is OCT 13.. But for me who got the Tv before 3 days need to wait for another 15 days ? Very disappointed. Installation should be Prioritized for those who got the TV earlier.. Not for those who buy it today or tomorrow...Please take necessary action and respond.

I bought a 43 inch Realme Tv from Flipkart in Nov, 2020.
It was working fine for 9 months. But for the last some weeks, we started seeing issues with display and picture. It's been not even a year since I bought the TV. There is a one year warranty+ extended full protection warranty I bought separately from Jeeves.

I reached out to Flipkart, then they redirected to Realme and then they redirected to Jeeves. Till now, I followed up with them so many times. Everytime, they say I'll get a consultant to diagnose the issue within two business days. Till now, there is no support given. We felt like being cheated. This is really frustrating and disappointing.

Please take necessary action.

I received Tv 3 days before from flipkart but still waiting for Installation, case id FLIM-CXVEF2-KQZEKH-2CRP1N-KSW8H6B,
Area Pin code Mettur-636401.

I have insurance from Jeeves for complete care of my mobile Realme 6i. In my mobile phone some hanging, voice not clear etc problem was coming. We called to Jeeves care for regarding the problems, then he logged my file for my problem at free of cost. Jeeves courier partner came at home, taken the mobile phone in ok condition but after delivered at Jeeves care phone screen damaged and Jeeves denied to resolve the problem. I am sure this damage done by Jeeves team after delivered at care because he didn't solve my raised concerns my phone that are free of cost, in damaged conditions he will charge 1000/- rs as a file charges I. E. Hidden charges at name of complete protection plan. And Jeeves team mailed me damaged phone picture in which shows fresh crack mark on screen as shown in picture, if damage done by our side then crack marks remains dull as per phone shinning but their is crack marks shinning.

So I am requesting to Consumer team pls resolve problem

Case ID : FLIM-97780W-LFJKGB-Q5QVKT-UCROL2O.

Received TV from flipkart 3 days back, but still waiting for installation from Jeeves.

My bed is to be installed yesterday and the technician named S.Sainandachary has been assigned and i made calls and he said that he will install it yesterday at 5 Pm and after that he is not picking the calls, and lastly he blocked my contact and now i dont know how to approach him and still my bed is not installed and no one is taking care of it, it is the worst experience from jeeves team regarding the blocking of customer number, this is irresponsible behaviour, if they dont know how to give respect to customers, please close down the company, i previously came across with jeeves while installation of AC and TV, everytime the same experience, this is not tolerable, please do something and make my bed installed.

Display black line

I have reported the complaint on September 4th, service engineer said part replacement will consume 7 working days ..after 7 days I have asked to customer support then they asked 9 working days ..then waited..again they asked 10 days .now its consumed more than 1 month, yesturday 6th oct they came for part replacement and saying excuse like the part is not matching..its totally disappointed ..then what I need to do ..I need to replace tv unit or part replacement as immediate