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Jeeves Consumer Services Complaints & Reviews

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Last updated Apr 21, 2024
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560102

Jeeves Consumer Services reviews & complaints page 27

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C
Chetan@1592
from Mumbai, Maharashtra
Oct 21, 2021
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Refund for Order ID OD118991800011445000 not received

I had ordered Motorola ZX 164 cm TV (OD[protected] on 25th June'2020.
Currently TV isn't functional and Jeeves team has declared it beyond repair.
My wife has raised a request for refund. Jeeves team has send the refund link to the registered email id which is not functional.
The problem here is my Old email doesn't exist anymore and i want the refund link on my updated email-id chetan.[protected]@gmail.com.
It...
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As I purchased cycle from Flipkart delivered on 14th Oct 2021 and but I don't get any further information on installation.it's almost 7 th day after delivery.

My service request number for the same is FLNH-AWLWJ1-4IR73M-J4ZUCD-ODRVN6K and will be done by Sunday, Oct 17, 2021....
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A
ayyagari vallikumar
Oct 20, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
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Hisense Led TV Damaged

Address:Pune ,kalpataru Serinity ,Manjri,Flat No 6A 501

I bought a Hisense LED through flipkart.The jeeves technician came for installation and forced me to take complete protection irritated me.After 2 days the LED panel damaged, I called to your executive the ticket registered only answer that i m getting is wait for 2 working days.
Daily I m getting the Same Words from Customer Care .Please take action against flipkart and Jeeves .

Many Customers are cheated by flipkart...
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M
MnvPATEL
from Surat, Gujarat
Oct 20, 2021
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Washing machine installation pending

I have purchased new Galanz Washing Machine (XQG90-T514VE) from Flipkart, delivered on 14th Oct 2021. Installation date was 17th but no person assign then I have registered complain with flipkart and I got message on 18th SARFRAZ MULTANI has been assigned for installation of washing machine (call [protected], PIN 156) (case ID FLIG-4R14HU-BYPGW5-BVP5P7-20FWT0S). I am continuously trying to call but no. always shows busy. I have also registered...
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Address:Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Vill. Bangalor 560103

An extended warranty plan was purchased from M/s Jeeves. (address Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalor 560103 ) However due to return because of damage in product (TV), u/n wished to cancel the warranty plan taken from Jevves . M/s Jeeves confirmed the same for refund too as per the email as below .
[protected][protected][protected][protected][protected]br...
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S
Sarathbabu b
from Bengaluru, Karnataka
Oct 19, 2021
Oct 19, 2021
This thread was updated on Oct 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jeeves: Flipkart Complete protection claim not being processed and rejecting by them self

Hi Jeeves Team/ Flipkart,

There was a request raised on 27th Sept for a Manufacturer defect and a MI team person came for a visit, suggested to contact Jeeves as per Accidental Damage.

The request was never raised for Accidental Damage and Jeeves' person never visited my home to check the issue.

As per last communication from the Support team through call, The Manufacturer defect request will...
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A
Aadhya D. Chaurya
Oct 19, 2021
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Installation and demo

Address:ahwa (various colony) dang -gujarat-394710 mo-9429780578
Website:www.consumercomplaints.in/jeeves-consumer-services-b115071?frommail=16342933517819

I have brought realme sled 55 inch tv from flipkart and delivery completed on oct-10.But installation is pending for 9 days. Flipkart mentioned that installation will be completed in 2-5 days but msg I got is installation will by done by oct-21.why there is so much discrepancy in installation. Also product return is by oct-20 but installation by oct-21.Tv is idle and we need to safeguard till that time .Very poor customer experience and services....
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C
Chaitali S@rk@r
from Mumbai, Maharashtra
Oct 18, 2021
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Installation of Recliner Sofa

Address:Cooch Behar

I have purchased a sofa from Flipkart. The executive, Biswajit Panda was supposed to be there to install my sofa on October 16, 2021 but the technician is so irresponsible that it has been three days and he is yet to install the sofa. He does not receive his call and if he does do it he refuses to provide the installation. It has already been a month that I have received my sofa and If your technician is unable to provide service, kindly...
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V
Varundutta77
from Ghaziabad, Uttar Pradesh
Oct 18, 2021
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Jeeves complete protection plan for VU tv

Address:Noida

Purchased A VU TV From Flipkart With 3 Years Extended Jeeves Warranty. Recently, After An Year O[censored]sage, The TV Stopped Switching ON. I Raised A Complaint With Jeeves On 10th Sep, 2021 And A Engineer Visited On 15thh Sep, 2021 He Told Me That Within 15 Days The Defective Motherboard Will Be Replaced. I Have Been Following Up With Jeeves Since 30th Sep, 2021 And They Say To Wait To 10 Days As The Issue Is Still In Part Pending Status. I Purchased...
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K
KapilKalra1
from Mumbai, Maharashtra
Oct 18, 2021
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Refund pending

Your person take my TV against number- 1I21-35488JCSTHA-6220318.

After this Mr. Ajay Jaiswal sent mail that your fund processed.

I am continuous sending mail on [protected]@nerves.co.in

Still every time person are buying 2 days time

Please either return a working TV or refund....
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H
harshal115
from Pune, Maharashtra
Oct 18, 2021
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No installation even after 10 days from purchasing a product

Website:flipkart.com

I have bought Hindware 3 L Instant Water Geyser from Flipkart which got delivered at 8 Oct. Installation is assigned to Jeeves Consumer Services, Pune and Rs 300 are already charged as installation fees. Flipkart is showing installation to be expected by 12 Oct, but there is no sign. I also observed similar kind of complaints in this forum. There is no point to buy products if we are not able to get basic services....
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M
Mukesh m v
from Trivandrum, Kerala
Oct 17, 2021
Oct 17, 2021
This thread was updated on Oct 17, 2021
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Delay on installation

Address:NKRA 96,VILLUVILAKOM, MANACAUD PO, TVM

I have purchased an one plus tv from Flipkart its have been 4 days please provide me the technician urgently. As soo. As possible. [protected]

order ID OD[protected] has been scheduled with jeeves. Your service...
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C
cob
from Robertsonpet, Karnataka
Oct 16, 2021
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Incorrect Warranty expiry date

I had bought a MI TV on 24th Oct 2018 and I had also purchased the extended warranty from Jeeves. Currently my TV is not working and when I tried reaching for warranty service the customer care said that my policy had expired.

This is incorrect and when i had checked your warranty details i could find the purchase date as 10th Oct but in reality the purchase date is 24th Oct. I tried sending mails to the [protected]@jeeves.co.in...
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Address:Kompalli

I have purchased an one plus tv from Flipkart its have been 10 dyas but no one will visit to installation my tv please provide me the technician urgently. As soo. As possible. [protected]...
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M
Midhun Jayakumar
Oct 16, 2021
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Negligent and irresponsible services and Cheating

Address:Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore 560

Very bad and irresponsible services provided by Jeeves. I have purchased the vu tv from Flipkart on may 28, 2020 for which I purchased the extended warranty from Jeeves who was the service company provided. The extended warranty was bought on 26 november 2020 as they said within 12 months of manufacture warranty I can purchase the extended warranty. According to the terms and conditions of Jeeves, the extended warranty should start from the...
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A
Adithya Babu
Oct 15, 2021
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Bed not installed yet

Today is installation date.

A person called me on 1:10pm today. I missed to attend but I called back within 2 min exact time 1:12pm 5 times I have called but he not picked up, ., . Where is the installation guy????

Could please help me ?

Adithya
[protected]
Kerala...
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R
Rahuler
Oct 15, 2021
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Tv installation not done

Address:Thakkar faliyu dhathal 387750 kheda

I have purchased tv from flip cart
Installation is pending kindly send person at below address
Thakkar faliyu
Dhathal
Dist: kheda
Pin:387550...
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A
Aadhya D. Chaurya
Oct 15, 2021
Oct 18, 2021
This thread was updated on Oct 18, 2021
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Installation and demo still pending

Address:Ahwa, various colony tal. Ahwa-dang -394710

Dear sir
The product which i have purchased was delivered on 10 th October product is realme sled tv 55 inch but demo and installation is still pending i request u to complete this procedure early because the 6 days have been past so please send the expert to do the regarding subject......
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M
Manju Jimmy
Oct 15, 2021
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TV warranty

On Aug 28, i emailed them about an issue with my TV and they were like yes we would be happy to help you and nearly at the end of September they brought a new TV and told the old TV picture tube is gone so we’re offering a new one so we asked them several time is it new they yes mam its brand new see the box and all. When we turned on the TV all we could see was white screen nothing else then we asked them what is this then they started...
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S
shankar gj
Oct 15, 2021
Jan 5, 2022
This thread was updated on Jan 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation pending for TV with Jeeves Case ID: FLIM-6QPNSN-QQVM5C-D94KB3-J04K4TE

I have brought MI tv from flipkart and delivery completed on oct-9.But installation is pending for 6 days.Flipkart mentioned that installation will be completed in 2-5 days but msg I got is installation will by done by oct-20.why there is so much discrepancy in installation.Also product return is by oct-19 but installation by oct-20.Tv is idle and we need to safeguard till that time .Very poor customer experience.Can this be resolved asap...
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