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Jeeves Consumer Services Complaints & Reviews

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Bangalore
Bangalore District
Karnataka
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560102

Jeeves Consumer Services reviews & complaints page 34

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P
pravbhar2
from Pune, Maharashtra
Aug 14, 2021
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SLA Breach Complaint

I have raised a TV repair under warranty on 8th July 2021. Jeeves technician took TV from house and said it will be repaired in 7 days.
It is more than 1 month and TV is not repaired and there is no time limit when it will be repaired....
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P
pratikjoshi21
Aug 11, 2021
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Waiting for Refund for Extended warranty

Address:Bangalore

I had bought Nokia Smart TV in November 2020 from Flipkart. Due to some technical reason TV was sent back in January 2021 and we got our TV refund back. We had bought extended warranty from Jeeves to support our Smart TV after brand's 2 year warranty. Since, we had sent our Smart TV back in January 2021 we claimed for a refund from Jeeves as we don't own the TV now. It's been more than 2 months I am following up on email on their email support....
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V
Vivek S N
Aug 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation of my study table

Address:Flat no C1, Jewel Lexington, Rajagiri Valley Road, Kakkanad, Kochi 682030

Hello

My name is Vivek S N I ordered a study table of Hometown company from flipkart on the 8th of july and it was suppose to be delivered on 16th july but it was delivered on 20th July and flipkart assures the installation will be done next day since then I am calling flipkart and flipkart tells me to call jeevs and when I call jeevs the call will disconnected when i choose installation and it’s been 1 month I bought the...
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S
Satheesh1990
Aug 11, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Jeeves service technician collected more money

6th Aug 2021 Jeeves service technician done TV installation but it's improperly installed and collected Rs 1850 for wall mount stand but as per flipkard it should be Rs1199.
Service technician(Sujay M J [protected]) was rude and it's manager (Prajwal Gouda [protected]) also rude and not answering call. Not provided GST bill for collected money...
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deepak KUMAR CHAUHAN
from Delhi, Delhi
Aug 9, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
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Reimbursement pending from 4 months -fraud company-cheating With Customer

Address:uildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore 560103

REMINDER-409
MarQ by Flipkart 1.5 Ton 3
Star BEE Rating 2018
Inverter AC - White
1. [IMEI/Serial No: FKAC153SIAO1828
3471, FKAC153SIAI18231224 ]
PLEASE FIND THE ATTACHMENT & DETAIL AS PER REQUIRED.

Dear Concern
I have follow-up for my reimbursement amount from the last 4 months, still i have not received .provide the reason for delay. Every time I have provided all the details...
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L
Latha2127
Aug 9, 2021
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Infinix note 10

Address:RC Mehtas Green Park

I bought this thru flipkart since the display is broken I gave for the service but after the service the mobile was not eco friendly to use
Network issues r high unable to hear the caller on the other side
Many issues like that hang up also often...
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K
Kr*
Aug 9, 2021
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They returned my TV without repair

Address:Bangalore

I had bought an extended warranty of 2 years for my VU Pixelight TV in March 2020, for Rs.1930. Last month (July 2021) my TV developed a white flickering strip at the bottom while playing HDR content. I raised a complaint, and they said I will get someone to come to check the product soon.

This is what happened after that-

-On 2nd August, the service person came to check on the panel. He said he will take it...
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R
Rahulnischal
Aug 7, 2021
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IFFalcon LED 40 inches

Address:Punjab, phagwara

My lcd is not working from last 2 months and i put complaints many time but jeeves service center not providing any solution yet. It was my big mistake that i choosen Flipkart for shopping and i brought extended warranty from Jeeves service center. If you are taking full amount for extending warranty you should solve the problem with in days and you are taking months. I am very fedup with this service center....
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M
Mrinalini Siingh
Aug 7, 2021
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I am complaining about my nokia ac

Address:Jay Mahakaal Centre of Occult Science, Asha Nagar, Bhayander East

Nokia 4 in 1 convertible cooling 2 ton 3 star solution triple inverter smart ac with wifi. Purchased on Feb 13, 2021. I have complained several times regarding non functioning of AC but none bothered to come & visit the office. How pathetic it is.
I have again complaint on nokia customer care - number is 6150426...
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B
Bhagath rao
Aug 7, 2021
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Vu Android tv

Address:Bangalore,karanataka

My tv has 3 years Flipkart complete protection plan, due to display problem, I have registered a complain, the technician has checked the tv and said it's manufactureing defect, but the company is saying my fault, I am waiting from 2 months, please solve my problem please please please 😭😞...
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S
Suddh
Aug 6, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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TV repair not done over 30 days, not providing replacement/refund as per terms and conditions

Address:Bangalore
Website:www.jeeves.co.in

I have made a complaint about my TV(under extended warranty) not being working on 6th of July. Same day, inspection happened and i was told that the panel needs to be replaced. The TV was picked up for service few days after. But after that, there has been no further update, every-time I give a call I am told its still under "Panel Repair Status", and i need to wait for 7 more days. This continuous cycle of "7 day wait period" is going on...
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kareemsheikh14
Aug 5, 2021
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About TV WIFI problem EW-271602

I have complained about TV wifi problem in 20th July, and they are not resolving. I have called customer care three times, they say to wait 48 hours every time, but nothing happens....
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A
anshulgupta2204
Aug 5, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OD122422786539326000/ Installation pending

Address:61 A Tirupati Nagar, Airport Road indore 452005

Hi team,

I have purchased a motorola washing machine groom Flipkart. The tentative installation date was 4th Aug 21 but nobody came for demo and installation. Please look into it.

Order I'd: OD[protected]...
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I claimed my extended warranty for VU TV on 26th june from JEEVES
First service engineer came and told motherboard is dead after 23 days when motherboard came then service engineer told that its panel is dead as well. And it can take another 14 days. So they took my tv and told me they will repair panel not replace it and
Now its been 45 days total and I don't know still when they will return my TV. They are not even providing...
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D
Devraaz
Aug 3, 2021
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Installing air conditioner

Address:Nawada bihar

As i have received my ac on 30/7/21 and got installation message to install on 2/8/21 but they are not responding my call for installation.and today is 3 August 2021 kindly help me out.my contact no [protected]...
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I
imrohanjain
from KASHIPUR, Uttarakhand
Aug 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty not provided

Address:HOUSE NO 8, BAZPUR ROAD, NEAR ICICI BANK

I purchased iFFALCON by TCL Certified Android 138.71cm 55 inch Ultra HD 4K LED Smart TV with Jeeves Extended Warranty.
Order ID - OD[protected]
Extended Warranty Policy No: JPPOFFK1605318

I am facing a lot of display issues with the TV. There are few blue lines are appearing on the TV. The display is fluctuating all the time.

I have been trying to reach Jeeves Customer care for the last...
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K
Kamlesh Katpara
Aug 1, 2021
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MI 43 inch 4x smart tv

Address:Bangalore
Website:Flipkart and Jeeves

Pathetic service by Jeeves, same thing happened with me.
The technician said he is very busy and can't come for the installation and abruptly disconnected my call.
When I tried to call back he never answered.
The technician name is sonu cheddi vishwakarma.
What kind of company is this no manners or professionalism.
What do you think of yourself ?...
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R
Rahul.onwards
Jul 28, 2021
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Claim rejected

Hi,
You are running a SCAM
I have raised a claim for damaged screen which was covered under One year protection warranty and it was Rejected because you guys have taken to much time. Also I have sent many photos and mention that these are without tampered glass but you were not able to accept that. Now today 28th July is the last date of my policy and it is not over yet still you are telling that policy is expired.
br...
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S
Shivid0106
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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CLCPD19072100428 Samsung double fridge issue

I was buying samsung fridge june 2020 with extended 3 years warranty. And after 1 year fridge gas end and I am complainted 19 july.. customer support says 4-5 days problem will be solve but there is no technician come .. If Jeeves doesn't help then I will have to go to consumer court....
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N
nasar ke
Jul 27, 2021
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Clcm15052100136

SIR,

My Samsung phone screen was damaged and I registered the complaint last May under the Jeeves Complete Mobile Protection Plan and then your person came and took the phone away. Then you have paid the service fee of Rs.15000 as requested. After that, when there was no response, you returned the damaged phone in the same manner after continuous follow-up. Then call your customer care number and let them know that the phone...
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