Jeeves Consumer Services Complaints & Reviews

Installation was due on 18th March 2024 however I am still waiting as of 21st March and contacted customer care multiple times. It is not yet done and not share any details of any technician allocated for the same. Details below. You guys are wasting people time and money.

Installation and Demo Scheduled: Installation and Demo for SAMSUNG Crystal Vision 4K iSmart with Voice Assistant 108 cm (43 inch)… with Flipkart order ID OD[protected] has been scheduled with jeeves. Your service request number for the same is FLIS-554PRK-YFPLD8-YR61M5-4XZIRT4 and will be done by Monday, Mar 18, 2024.

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I have purchased 3 years extended warranty from jeeves for my washing machine in jan 2022. I am facing issues with my washing machine from last 10 days for which I am trying to raise complaint with jeeves, they are not taking my complaint and also not providing me any service/repair. My machine is still under extended warranty.

Please help me to get my machine repaired with in warranty.

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Address: Narayanapuram village dimili post rambilli mandal anakapalli district pin-531061

Please take my tv and give me 30000
Because my tv repair not done correctly
LG 55 inch 4k ultra hd
Mobile number -[protected]
My tv display vertical lines on display

Mar 16, 2024

Updated by Adari Rajendra Prasad Jeeves Consumer Services — Lg 55 inch 4k ultra hd tv repair display vertical lines
A
Adari Rajendra Prasad
Mar 16, 2024
Mark as Resolved

Address:
Narayanapuram village dimili post rambilli mandal anakapalli district pin-531061

Please take my tv and give me 30000
Because my tv repair not done correctly
LG 55 inch 4k ultra hd
Mobile number -[protected]
My tv display vertical lines on display
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Jeeves Consumer Services Address #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
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Dear Sir/Madam,

Order ID: OD[protected]
Complaint Number: CLAFLK[protected]
Purchase Date: 08 Oct 2021

I am writing to express my disappointment and frustration regarding the recent incident involving my VU 55" 4K TV, which I purchased from Flipkart along with the Jeeves Complete TV Protection plan for three years.

On 07 March 2024, while moving an almira from one room to another, my TV suffered damage when it was hit by the almira. As per the terms of the protection plan I purchased, I contacted Jeeves customer care to request assistance with the repair. However, I was informed that the damage is not covered under the warranty.

This response is confusing and concerning to me, as I specifically purchased the complete protection plan to safeguard against such unforeseen events. I fail to understand why the damage incurred during a routine movement of furniture is not eligible for coverage under the protection plan.

I urge you to review my case thoroughly and reconsider your decision. I request prompt assistance in resolving this matter and arranging for the necessary repairs or replacement of my TV as per the terms of the protection plan I purchased.

I appreciate your attention to this issue. Thank you for your understanding and cooperation.

Please find a photo of the damaged TV as well as the purchase invoice for your reference.

Sincerely,
Chanchal Singh
[protected]

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Address: Himmatnagar

My complaint regarding washing Machine not working properly from dated 15th January 2024, but still not resolved even and after many reminder send by me .

Mar 07, 2024

Updated by suresh sundesha Kindly update the status of claim

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Furniture Maintenance Plan/My Extended Warranty Policy Number AMFKJL[protected] is valid from Jun 14, 2023 to Jun 13, 2026

I raised claim on Feb 17, one technician visited & took all snap shot of problem sofa & went back updating Jeeves will update the further process, but there is ghanta update from Jeeves
By calling customer care they closed the claim. again i raised new claim 4B18-46614BASCSV-7010216, on contacting that useless technician which is again assigned to him & he says on calling him he got some videos to repair n he call back by seeing video again Ghanta update
Again this claim also got cancelled mentioning no response from customer itslef.
On 4th Mar got call from [protected] at 4.43 & will update in 5 mins, again ghanta update from this number also.

There is no proper service from Jeeves & its a fraud company

Why the hell you people are looting customer money & customer's peace by not

Mar 04, 2024

Updated by SPPatil got call from [protected] at 5.49 PM & confirmed some service engineer will contact me for fixing an appointment/timings for tomorrow. Will wait n see till tomorrow.

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Address: Bangalore, India.

I bought a Blaunkpaunt 42-inch TV on Flipkart in March 2022.

The TV Came with a 1-year warranty. I extended the warranty for +2 years total its 3 years.

Now the TV is not working. I called and raised a ticket on this issue with Jeeves on Feb 15, 2024.

They assigned a technician and sent the technician's number and name through a message.

And they told me that the technician will...

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I have registered a complaint for repair of my TV set (CANDES MAKE), the complaint was logged on 27th of Jan2024 till date no one is attending the call. I have already paid the service contract amount in advance. I have also the received copy of the same. They have given a call log no. CLAJVS-1PLYH7161SABJLHTTU-[protected]. I have complaint nearly 20 times, all the time the representatives (customer care support) assured me of sending representative the next day. Already a month been passed no one is bothered to visit my defective TV set.

The customer care no. is [protected]
Now tell me what to do? Did I make a mistake by paying in advance? What should I do? Please do the needful.

Mar 06, 2024

Updated by Ramesh Ch Dutta Till date nobody visited my place to repair the TV set, more than month past.

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Address: Narayanapuram village dimili post rambilli mandal anakapalli district pin-531061

Ac cooling problem and gas filling and total serviceing please

Feb 21, 2024

Updated by Adari Rajendra Prasad Mobile number -[protected]

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Address: Jeeves technician for north goa

I purchased realme techlife washing machine from flipkart. But unfortunately I opened it after replacement period. When I put water inside I found it's leaking from all sides. I called flipkart customer care they gave me service center no. I called them. Technician came and checked and said need to order part. After 7 days i got msg dat my claim was settled. Without replacement of part and without technician visit. I complain again. After waiting for another 15-20 days. Again got same msg that my claim was settled this time also without replacement and without technician visit. I again complain. It's 3rd time now same thing happening again I am asked to wait for God knows how many days. Jeeves technician neither taking my calls nor calling. Neither replacement is giving nor helping for refund. It's almost 3 months now. Every day I am calling but of no use.

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An issue I am experiencing with the Mi TV that I purchased from Flipkart on 16/01/2021 with order Id OD[protected].Unfortunately, I have encountered a persistent problem with the TV's display, which remains blank. This issue has been persistent since November 2023. This issue I informed to mi service centre on Nov 2023, from there it got delayed and they assured that we can claim the warranty anytime because we registered a complaint before the warranty period expires.and last moment they told us to contact Jeeves, anyway we contacted them on Jan 17, 2024. From their side they delayed the service and now they are saying we can't claim the warranty because the warranty expired. Warranty expires date was on 22nd Jan 2024.

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The washing machine, covered under the Complete Protection Plan (CPFK[protected], has been experiencing persistent malfunctions despite repeated service attempts by Jeeves technicians. The primary issue revolves around the machine's main board, which has been replaced three times within the last eight weeks, yet the problem persists. Additionally, during the most recent service visit, an outdated 2019 PCB was provided, exacerbating concerns about the quality of replacement parts. The continuous failure to resolve the issue has resulted in extended downtime, causing substantial inconvenience to the consumer, Anu Vasudevaru.

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Address: Kumarthusseri k r puram po cherthala,alappuzha 688541

Display black vertical line first issue.Then second time centre to right side complete white colour, 3rd time left side full in clarity.Totaly display full damege.

Feb 15, 2024

Updated by Full hd Display complaint

Feb 15, 2024

Updated by Full hd Display damage

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Address: Narayanapuram village dimili post rambilli mandal anakapalli district pin-531061

My name adari rajendra prasad
Mobile number -[protected]
I purchased tv[protected]
My tv have 1 year perhensive warrenty+1 year panel warrenty+3 years full tv protection
My tv display vertical lines problem
Please rectify my problem...

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2 Comments

I have purchased Realme tech washing machine by flipkart and 1 dec machine suddenly stopped I have complaint and jeeves service person come and check and say belt is loose and replace 1 December to till date 7 th feb not coming any person and only send msssege

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Address: bangalore

I have raise ticket to cancel my extended warranty for my new TV. i have submitted all my bank details to get refund amount. But even after 2 months refund not came..

when ever i called to customer care, there saying like wait 2 days.. but no use.

raised ticket :[protected]
todays date :[protected], even today customer care please sating wait 2 days, same message there are repeating when i called .

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Address: PUDUCHERRY

Website: JEEVES INDIA BY FLIPKART

My registered jeeves contact number [protected].. I had putted 3 yrs tv complete protection.. Now my tv has panel issues.. I registered complaint on jan 20 2024.. Daily am calling and putting mail.. No proper response from their team.. Once service engineer came before a week and told panel faulty we will replace it..He took photos all and gone but jeeves said serial number not clear and told they will send technician again.. After that no one came.. Totally fraud company trying to loot customers money.. Govt should take necessary action kindly..

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Address: Raipur Chattisgarh

There was installation of geyser to o be done and services appointed by Flipkart for the same.The technician drilled over the pipe, destroying the pipe and left it like that I had to arrange for the plumber myself. There was no support either physical or financial support from their side The tiles had to be broken to repair the pipe.Now I am still unable to get the geyser installed n repair the tiles work.

+1 videos

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AC repair was booked but repair has notdone, i have already made the payment. My registered mobile number is [protected] and registered email ID is [protected]@ yahoo.com, The repair ID is 9SMEUZJ.

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Address: India

I have paid 1000 rupees and sent my mobile for repair to Jeeves as the mobile is under complete mobile protection plan the claim no is : complaint CLCMH[protected] .

I have sent the mobile on 18th Dec 2023 and have not received my yet till date i.e[protected] when they informed to complete the process with in 10 days. I received a message from jeeves on 22nd stating they have completed the repair and sent the mobile via blue dart but we did not get the mobile yet. Blue dart claims they do not have the mobile and asks me to contact Jeeves.

Jeeves customer support is pathetic, they do not provide any details except asking me to wait for 2 days each time I call or write a mail. its been 21 days and I did not get a single update from them. have sent multiple mails and made multiple phone calls till now.

Jeeves Consumer Services Complaints & Reviews

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Jeeves Consumer Services reviews & complaints page 5

Installation of TV 18 March 2024

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Not providing repair service

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Lg 55 inch 4k ultra hd tv repair display vertical lines

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Complaint Regarding Jeeves Complete TV Protection

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Complaint not resolve

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Not providing Service for my Furniture Maintenance Plan

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Warranty claim - jeeves

Servicing of TV set

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Ac cooling problem and gas filling and total serviceing please

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Warranty Claim: (CLBWV18022400388)

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MI led Tv blank display

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Unresolved Issues and Lack of Adequate Service for Washing Machine Covered Under Complete Protection Plan (CPFK020121001390)

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Display problem

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Lg 55 inch 4k ultra hd tv

Last 2 month my washing machine repair not done

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Refund not came even after 2 months

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My number 9894356715

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Unprofessional attitude

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AC repair

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Phone sent for service is not being returned

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