Jeeves Consumer Services Complaints & Reviews

I have been struggling with this issue for the past 2-3 months and have still not received any update or solution regarding my Complete Protection Plan (PCLFLK0V[protected]). I kindly request your urgent assistance in resolving and closing this matter as soon as possible....

Dear Customer Service Team,

I hope this message finds you well.

I am writing to report an issue with my laptop charger, which has stopped working unexpectedly. I purchased the charger along with the laptop on \[insert date of purchase] from \[insert store or website name], and it has been handled with proper care since then.

Unfortunately, the charger no longer charges the laptop, and I have confirmed...

Generally, you cannot get a refund if you recharge the wrong[protected] number. Mobile recharges are typically non-refundable once processed. However, it's worth contacting the customer support of the platform (like Paytm, Google Pay, etc.) and the telecom operator (like Airtel, Jio, etc.) you used to see if they can offer any assistance or a solution.
Here's a more detailed explanation:
Why refunds are usually...

Dear Jeeves Senior Management Team,

I am writing to escalate a critical issue regarding my phone (Policy ID: #PCMFLKV[protected], Brand: Infinix, Plan: Complete Mobile Protection, Status: Claim_In_Progress), covered under the Jeeves Protection Plan, active from[protected] to[protected]. I previously contacted your support team on [insert date of previous email, e. g., DD-MM-YYYY] to report a microphone issue and requested...

I am writing to express my serious dissatisfaction with the handling of my complaint regarding laptop protection, which I have been following up on for the past 22 days.
Initially, the assigned engineer refused to visit and arbitrarily closed the case. After escalating and requesting a different engineer, the second technician arrived after a 15-day delay and picked up the laptop. Shockingly, I was then contacted by the first engineer,...

Hi team,

from last week I am following up with Marq Tv customer care & they assigned engineer for Jeeves company - Rajesh ([protected] Pin 313) but engineer never come or call me for tv repair and when I am trying to connect him always his phone is on busy stage. I am calling daily to Marq customer care but after multiple escalation nothing is happening and again & again same engineer (Rajesh) is assigned for my TV...

To,
Flipkart / Jeeves Support Team,

I purchased a Whirlpool refrigerator via Flipkart along with an Extended Warranty provided by Jeeves (Order id - OD[protected].in June 2024 (around 20th–24th), I raised a complaint due to a technical issue in the refrigerator.

A technician from Jeeves visited after 8–9 days, inspected the issue, and left without resolving it. No further follow-up...

I have started complaining about the issue of my LG refrigerator from April 2025, but no one is responding....

Complaint letter to Jeeves (Order ID: OD[protected]

This is regarding Screen Protection Plan with SPFKIK[protected] for MOTO G54.

Regarding Claim ID: CLSPO[protected]

I KANHAYA SINGH, purchased a mobile (MOTO G54) from FLIPKART in Nov. 2023 with a screen protection plan of Jeeves consumer services Private Limited.
In april 2024, the Screen damaged so I requested for screen replacement...

I am raising this complaint against Jeeves Consumer Services Pvt Ltd, a third-party service partner of Flipkart, for failing to process my approved reimbursement within the promised time.
Reimbursement was approved on June 10, 2025, with an assurance of credit within 24–48 hours. It has now been over two weeks, and despite multiple follow-ups, emails, and escalations, there has been no transaction, no update, and no resolution.br...

I am writing to express my concern and seek immediate assistance regarding an issue with my recently purchased Acer Aspire 7 (2023) Gaming Laptop with the following specifications:

Model: A715-76G

Processor: Intel Core i5 12th Gen 12450H

Memory/Storage: 16 GB RAM / 512 GB SSD

Graphics: NVIDIA GeForce RTX 3050 (4 GB)

Display: 144 Hz

Operating System:...

I am writing to express my disappointment and frustration regarding the non-disposal of my repairing claim, Claim ID JCRT-5TM825-N243ID-HVIK1U-E0LYNQP submitted on 27.05.2025. Despite numerous follow-ups, I have not received any satisfactory update or resolution regarding my claim.

The details of the claim are as follows:

- Policy Id : #PCOJVS0V-E04KYGP8R3T71EN6L7-[protected]
- Start Date :[protected]...

I purchased a mobile phone (POCO X6 5G) worth ₹15, 275 from Flipkart (Invoice Number # FABA6D[protected]) (Order ID: OD[protected] on[protected] along with a Complete Mobile Protection (CMP) (Invoice Number # EAAAAB[protected] plan provided by Jeeves/F1 Info and underwritten by Bajaj Allianz General Insurance. The CMP invoice numbers are EAAAAB[protected]Warranty) and EAAAAB[protected]CMP) dated 28-Sep-2024.

Due to...

My AC Installation was a Bad Experience with Jeeves consumer services
I booked my AC from Flipkart and Jeeves consumer services is sending me daily Scheduling but not attending the call, actually some from Jeeves completed my installation but they have not closed status in Flipkart This may lead to Warranty issues, daily I am requesting them to do the needful but they take very lite, Don't buy or take services from Jeeves consumer...

I am writing to formally lodge a complaint regarding the unsatisfactory handling of my service request under the Complete Protection Extended Warranty that I purchased from Jeeves for ₹3, 200.

On 24th April 2025, I raised a complaint for the repair of my Thomson 55-inch TV. Despite the extended warranty coverage, the issue has not been resolved to date — 28th May 2025 — which marks over 35 days since the complaint...

I purchased a 55 inch LED TV through Flipkart having order ID OD[protected]. It was supposed to be installed on 11th May with case ID FLNR-8YQ63C-6R6TUK-S8D31C-IYJBQ96. It is yet to be installed. I am not getting any response from Jeeves....

I am writing to formally lodge a complaint regarding the non-receipt of a refund for 8 kg samsung washing machine, which I purchased through Flipkart on 20/4/25. Ticket No:[protected].

Despite multiple attempts to resolve this issue through your customer support channels, I have not received the refund amount, nor have I been provided with a satisfactory explanation for the delay.

I request that the refund be processed promptly. Please confirm the initiation of the refund process within 2 days. Customer care executive keep on extendind the dates from past 10 days.

If I do not receive a response or resolution within the stipulated timeframe, I will be compelled to escalate this matter to consumer protection authorities, including filing a complaint with the National Consumer Helpline and considering legal action through the appropriate consumer court.

I hope for an amicable and swift resolution to this matter.

Sincerely,

I have purchased the mobile from Flipkart along with that i have purchased the Complete Mobile Protection 1 Year by Flipkart Protect along with that, My mobile was not working hence i had raised the claim on 03 Apr 25, they forced me to pay 1000 Rs processing charge and then initially they cancelled the pickup without any call and after multiple followup they arranged the pick up on 18th, they did not seems to provide the services as i had...

Thomson Tv speaker not working

I registered claim for my VU 65inch TV unit repair on 30/03/25 under complete protection plan of Jeeves which i bought. After that Jeeves keep availing new dates to attend the repair but still not resolved even after 20days passed....