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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in

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Updated: Feb 4, 2026

Complaints 1672

Resolved

193

Unresolved

1479

So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝

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Jeeves Consumer Services reviews & complaints page 2

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Address: Kodali Towers, Transport Rd, Vahini nagar, Karkhana, Secunderabad, Telangana 500009

I am raising this complaint against Jeeves Consumer Services Pvt Ltd, a third-party service partner of Flipkart, for failing to process my approved reimbursement within the promised time.
Reimbursement was approved on June 10, 2025, with an assurance of credit within 24–48 hours. It has now been over two weeks, and despite multiple follow-ups, emails, and escalations, there has been no transaction, no update, and no resolution.br...

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I am writing to express my concern and seek immediate assistance regarding an issue with my recently purchased Acer Aspire 7 (2023) Gaming Laptop with the following specifications:

Model: A715-76G

Processor: Intel Core i5 12th Gen 12450H

Memory/Storage: 16 GB RAM / 512 GB SSD

Graphics: NVIDIA GeForce RTX 3050 (4 GB)

Display: 144 Hz

Operating System:...

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I am writing to express my disappointment and frustration regarding the non-disposal of my repairing claim, Claim ID JCRT-5TM825-N243ID-HVIK1U-E0LYNQP submitted on 27.05.2025. Despite numerous follow-ups, I have not received any satisfactory update or resolution regarding my claim.

The details of the claim are as follows:

- Policy Id : #PCOJVS0V-E04KYGP8R3T71EN6L7-[protected]
- Start Date :[protected]...

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Address: Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village Outer Ring Road, Devarabeesanahalli Village Bangalore 56010

I purchased a mobile phone (POCO X6 5G) worth ₹15, 275 from Flipkart (Invoice Number # FABA6D[protected]) (Order ID: OD[protected] on[protected] along with a Complete Mobile Protection (CMP) (Invoice Number # EAAAAB[protected] plan provided by Jeeves/F1 Info and underwritten by Bajaj Allianz General Insurance. The CMP invoice numbers are EAAAAB[protected]Warranty) and EAAAAB[protected]CMP) dated 28-Sep-2024.

Due to...

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Address: Huda colony kothapet

My AC Installation was a Bad Experience with Jeeves consumer services
I booked my AC from Flipkart and Jeeves consumer services is sending me daily Scheduling but not attending the call, actually some from Jeeves completed my installation but they have not closed status in Flipkart This may lead to Warranty issues, daily I am requesting them to do the needful but they take very lite, Don't buy or take services from Jeeves consumer...

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Address: MANGALORE

I am writing to formally lodge a complaint regarding the unsatisfactory handling of my service request under the Complete Protection Extended Warranty that I purchased from Jeeves for ₹3, 200.

On 24th April 2025, I raised a complaint for the repair of my Thomson 55-inch TV. Despite the extended warranty coverage, the issue has not been resolved to date — 28th May 2025 — which marks over 35 days since the complaint...

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Address: C-249, 2nd Floor Vikaspuri, New Delhi

I purchased a 55 inch LED TV through Flipkart having order ID OD[protected]. It was supposed to be installed on 11th May with case ID FLNR-8YQ63C-6R6TUK-S8D31C-IYJBQ96. It is yet to be installed. I am not getting any response from Jeeves....

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I am writing to formally lodge a complaint regarding the non-receipt of a refund for 8 kg samsung washing machine, which I purchased through Flipkart on 20/4/25. Ticket No:[protected].

Despite multiple attempts to resolve this issue through your customer support channels, I have not received the refund amount, nor have I been provided with a satisfactory explanation for the delay.

I request that the refund...

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Address: Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village Outer Ring Road, Devarabeesanahalli Village Bangalore 56010

I have purchased the mobile from Flipkart along with that i have purchased the Complete Mobile Protection 1 Year by Flipkart Protect along with that, My mobile was not working hence i had raised the claim on 03 Apr 25, they forced me to pay 1000 Rs processing charge and then initially they cancelled the pickup without any call and after multiple followup they arranged the pick up on 18th, they did not seems to provide the services as i had...

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Address: Kadaperi, west tambaram

Website: [email protected]

Thomson Tv speaker not working...

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I registered claim for my VU 65inch TV unit repair on 30/03/25 under complete protection plan of Jeeves which i bought. After that Jeeves keep availing new dates to attend the repair but still not resolved even after 20days passed....

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I bought a mobile from Flipkart in June 2024 with a complete protection plan for 1 year from Flipkart, with protection ID PCMFLK0V[protected]. Within the 1 year, on March 2, 2025, my phone's screen got damaged, and immediately on March 3, 2025, I called the consumer care number of Jeeves to register a complaint, with claim ID CLAFLK[protected]. For this, I again made a payment of 1500 because I was told this is the service charge...

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Dear Team,

I am escalating my claim CLAFLK[protected], which remains unresolved despite multiple follow-ups.

The claim was raised on March 8th, but the product has not been picked up to date.
On March 15th, customer care assured pickup within two business days, but no action was taken.
Upon following up again today (March 19th), I was informed that the claim has expired, requiring me to restart...

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I have registered complaint with Jeeves against accident claim for screen damage for my Thomson tv under complete protection plan and I paid Rs.500 for visiting charges on 20.07.24, service person visited my home and after that the complaint was closed without resolution, since then i am following with customer care by phone and mails it was alomost 8 months i am suffering with Jeeves which is worst experience I had, even I talked to senior...

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I am writing to formally lodge a complaint regarding the recurring cooling issue with my AC, which I have been experiencing for the past 1.5 years. Despite multiple visits by Jeeves technicians, and replacement of several parts, the issue continues to persist. I am deeply dissatisfied with the lack of a permanent solution to this ongoing problem.

To provide a detailed account:

Over the last 1.5 years, I have...

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Date of first & last complaint - 17.01.2025 & 22.02.2025
First Complaint Ticket No :[protected] dated 17.01.2025
Last Complaint Claim ID No : Claim ID is CLAJVS[protected] dated 22.02.2025
My Jeeves Extended warranty Plan ID: CPJVCR[protected] valid upto 20.09.2025

Description of the Incident :
I have taken extended warranty from 21.09.22 to 20.09.25 from Jeeves of Rs.2625/- when purchase...

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Warrentry claim issues my mobile number mismatch but policy same number...

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I had registered a laptop service request on 17th dec, and the laptop was collected by the team on 26th, it wasnt returned for a month despite a lot of calls and messages, and finally after a month it was returned in January, but the repair wasnt done as apparently the parts werent available. i was told that the parts will come in February and my repair will be continued, but again i got a call stating my laptop is Unrepairable and was subjected...

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Dear Consumer Complaints Forum,

I am writing to lodge a formal complaint regarding the inadequate service provided by Jeeves, which has caused significant distress and inconvenience over the past 1.5 months.

Product Details: (Invoice also attached)

Product: OnePlus Y1S 108 cm (43 inch) Full HD LED Smart Android TV with Android 11 and Bezel-Less Frame

Order ID: OD[protected]br...

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Address: Bangalore

I registered a warranty claim under Jeeves 2 year warranty plan. My laptop's RAM slot has been damaged. Whenever I call the customer care, they keep saying service is not available in my location but I live in Jalandhar, not any remote area where the service can't be provided. And later on they told me they will rpovide reimbursement for my repairs done from official HP centre. But they are asking for Rs. 80K, which is actually higher than...

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