Jeeves Consumer Services Complaints & Reviews

I initially registered a complaint on Feb 14th regarding my AC not working properly. An engineer was assigned for that and the problem found to be gas leakage. The problem was fixed by Engineer on Feb 23rd. Post which it was working properly for 15 days. Since the lockdown was announced, we have to move to my relative house nearby for almost 40 days. When I came back on Apr 1st week, the Ac was not working properly. I tried registering a complaint at once but due to current COVID 19 situation, I'm unable to register complaint. At last I registered a complaint on May 4th. It's been almost 20 days since the complaint was registered. The problem was not resolved yet. Though it is the situation of COVID19, the essential services needs to be working...

Also it is a mistake from JeevesTeam. The same problem was raised 3 months back and it was resolved by service engineer in the month of February only... With in 3 months the problem occur again coz the problem was not resolved properly.

As per the police of 90 days warranty, it is a mistake.

I'm unable to contact the toll free number[protected]

Extended Warranty
FSN:
EWNEW7PUH6BVPYYH
HSN/SAC: 998599

Vu iconium 109 cm (43 inch) ultra hd (4k) led smart tvv

During the watching tv black spot showing on tv screen and voice problem

We have submitted all the required documents on 16th May, after that no further action taken by Jeeves, we called multiple times to Jeeves customer care they said we escalated on the top priority but no response. Please take action against this

I filed complaint on 29.04.20 and today is 20.05.2020.
One technician person came and left before 3 days and he is not responding.
he gave his senior number he was totally illiterate and does not know how to talk to customers.
From last 20 days i am facing this issue and they are still not responding.

Hi,
My complaint ticket number is 0e13-35411 tsrsct-1976378, as per this ticket one of your guys mr. Robbin attended the washing machine for repairing, but he can't complete the work and promised to re-place or rectified the compline in the next days. But now he doesn't taken the call. There will be a message given from jeeves everyday that the engineer will call and reschedule your service. But there is no responds from your service engineer.
Kindly make an immediate responds regarding this complaint, for the last one year am waiting for my marq washing machine's complaint to rectify.

Shajimon n c

I had purchased new mobile redmi note 7 pro from flipkart on 19th june 2019. With that i had purchased complete mobile protection plan. From last 2months i am trying to claim my insurance but they are just taking process. But nobody is responding proper way. Its complete online process. We cannot go there office to process the claim. They are taking advantage of online and keep shut down there helpline number.[protected].

Next month insurance is expiring. And they are not responding.

My name is Ravi kiran I brought midea inverter ac on 27/oct/19 but i used only 3 montht due to after 3 months PCBcard (out door) problem
I have so many times complaints carrier customer.but did not solved this faults. After 1 year I complaint Jeeves customer care but no responsed . What can I do present situation almost summer season complete

I have taken two year extended warranty policy for my thomson led smart tv b9 102 cm which will expired on[protected].

The tv is not working and case has been raised with jeeves on 05th march-2020. The service engineer visited on 06th march and informed that the hardware of the tv is having issue and jeeves will replace it within 1 week.

I followed up with jeeves for almost 1 month and they confirmed on email on 03 apr-2020 that they will refund the money within 7 days.
Now it's more than 1 month i am waiting for the refund. Whenever i am calling them they are just informing that they will update in 2 days.

Looks like they are unwilling the provide the refund.

My jeeves plan id is jppoffk275112

I purchase accidental damage protection policy no JPPPOFFK1763599

MY mobile had issues like liquid damage and receiver (speaker) problems

i intimate in january but in lock down situation how can i reach you

We r purchase extended warranty for marq led 43 tv .now there's problem in TV we want your service

My mobile oppo f11 was cracked so I can file a claim

My device name is Realme 5 pro and My device is fall in the road and my device is accidential damage.
And I am also take mobile protection.

Your two year extended warranty policy number jppoffk336100 valid untill jun 24, 2021. Thomsun tv serial number th32m3277s[protected]
2 year extended warranty invoice number eaaaab[protected] dtd[protected]
Flipkart tv purchase invoice no-faaa3q[protected]

Tv is not working now, audio is ok but the display become completely black since two days
Tv purchased from flipkart on[protected]

To Jeeves insurance
My name is Nithin Mukesh my mobileOPPO F11 Pro (Thunder Black, 64 GB) with device number: [protected] was bought on 11th oct 2019 . Acçidently my mobile screen was broken so I'm claiming my insurance under Policy Number JPPOFFK2633323 is valid from Oct 11, 2019 to Nov 10. So please claim my insurance and replace my mobile screen combo as soon as possible .

Yours kindly;

(Nithin...

Phone screen damege and back camera damage
brand - infinix hot 8 (quetzal cyan 64 gb
device number [protected]
policy n. Jppoffk2836537
date of purchage 20th nov 2019

Dear sir,
Please registered my complaint, jeeves company send to me wrong damge mobile redmi 4a instead of redmi note 5 pro, last 4 month regular followup to give original handset, but still not give proper solution by jeeves, around 200 time contact & 50 times mail but only one answer provide me contact back & team with in 24 to 48 hrs. So request you to please provide proper solution my claim id is. (Ad[protected]) plan id jppoffk1283685.

Hello, This is shaik ramejunnisa i booked iffalcon 55inch TV on flipkart as on date of FEB 22 2019
NOW, This Tv was stuck on startup logo continously tried for 4times i didnt got any response so, kindly check about this tv for repair send me your service adveiser for an a repair

We have purchased Vu 140 cm (55 inch) Ultra
HD (4K) LED Smart TV vide Flipkart site on 15th February 2020.

Also we purchased 2years extended Warranty from the date we purchased.

Now we are facing a problem with TV speaker. A noise irrupted in the speaker.

Please help us to get the problem resolved.

I m swati bopinwar i purchased online mobile through flip kart and purchase full mobile protection. Within two months only my phone fall down on tyles and mobile screen got damaged. I talked with customer care and they told me that send your phone to our customer care. I sent my phone to jeeves and also paid 1000 rs. On 2nd march they collected my phone which i will get back on 14th march. But today is 6th april but still i have not got my phone. I am totally disappoint with this faltu service. I want my phone as soon as possible i will complaint against you.

Sir/mam
I m kaushal singh i purchased online mobile through flipkart and purchase full mobile protection. I want to say that my mobile is damaged due to fall on bed and my display is damaged but imei no is visible on screen where damaged part touch is not work.
Plzz immediately provide me service. And all details below.
Register email [protected]@gmail.com
[protected]@gmail.com
Mobile no-[protected]
[protected]
Name-kaushal singh