Jeeves Consumer Services Complaints & Reviews

I have claimed for my mobile servicing, it's more than 10 days from the day the phone was collected from me, there was no proper response or proper information regarding my phone.
When i called them on 23rd dec they told me mobile servicing was done and will be get shipped by 23rd itself and i will receive tracking details.

When i called them on 24th dec they told me mobile servicing was done and will be get shipping...

I was facing some problem with my mobile which was under protection plan of jeeves. For the initial 10 days i was unable to contact them as the automated call service was getting disconnected automatically. After repeated trials i got connected and registered my complain. The complaint was attended after 5 days in which they took my mobile for service. Now it's over a week i have not got any update it and am unable to contact them. It was...

My name is Harpreet Singh.

I had purchased a 43 inch led tv from flipkart on 30/05/2018. The make of tv was vu and model # was 1F2UA23568 serial number TVSEVAGETYQGY6HV.
The tv was installed by jeeves at my home.

At the time of installation i have purchased an extended warranty of 2 years as suggested by the installation executive of jeeves for an amount of Rs. 2, 340.00 through paid through UPI mode (UPI...

Plan id-jppoffk942778
Request id-cmp[protected]
Still did not ge the resolution and it is been two months i am suffering from their servic.

Every time they take mobile for repairing they repair one thing and destry another thing.
Its been three times i have submitted my mobile and got back without resolution.

Fraud making company.
All executives lies as customer get irritatete...

From Flipkart, I had bought a Bajaj microwave oven with an extended warranty of two years from JEEVES.
Now that the Microwave oven has stopped working, Jeeves is not responding to set it right.
The warranty is unqualified and without any exceptions or riders. Jeeves has been behaving mischievously and avoiding their responsibility. I would suggest your good offices to publish this kind of response widely in public to make them...

Hi,

My tv stopped working on dec 18, 2019. I called jeeves for extended warranty and submitted documents. The next day technician came and told screen display is gone and 80% of the value will be refunded.

Now on following with the customer support team, they told that they are trying to get defective item replaced and waiting.
For last 5 days they are saying the same thing and telling to wait for 15-30...

— forwarded message —
From: sumesh panicker
Date: tue, 19 nov, 2019, 2:42 pm
Subject: fwd: payment of rs. ₹ 1930 is successful (Via razorpay)
To:,

We have made the payment as per the mail below for additional 2 years warranty for mi tv.
But even after 2 weeks we haven't received the documentation for the extended warranty.
So kindly refund the amount of rs 1930/-.
br...

Through flipkart, i had purchased a microwave oven of bajaj make with the manufacturer warranty of one year.in addition i signed an extended warrannty for a period of two years with jeeves.
After the expiry of manufacturer's warranty, the unit started giving trouble and stopped working.
Numerous complaints were made to jeeves followed by a visit from their technician also, but they are highly reluctant to honor their warranty...

They are giving excuses for the delivery of my device they are saying again and again for waiting me for 5 to 7 days can you guys make them to return the device and not making fool to the costumers and they dont have a right to kept the device after 10 days but this is the biggest fraud company they know how to handle the law and their policies they dont think about the costumer happiness or sadness they just know how to make them sad because...

Complaint registrated in october 2019, technical support on my vu tv,

After the following technical support took 15days to revert later tv part is not available, tv would sent to company & will claim refund

Defective unit was picked on 22nd november 2019
As per their tat, refund will be process on 7 to 8 working days

Now it's been near to month, jeeves are not responding my mails, nor customer...

Please help me they picked my phone on 12 November 2019 and not giving me back today's date is 18 December 2019 whenever I call them they always says for wait for 72 hours why they are not giving my phone back they just have 10 days policy for returning the phone back to costumer but they didn't they dont have the fear of law and our constitution they thing that costumers are fools and not respecting the costumer properly and even not giving...

Reference is made to complete mobile protection plan - (Claim id: ad[protected]). My resistered mob no. [protected]
My claim was registered on 15 oct 19 and the phone was picked up on 23 oct 19. As per your consumer policy, phone is to be delivered back within 10 to 15 business days. However my phone has not been delivered yet. I have repeatedly approached your customer care wherein i have been told that my phone is holded for approval...

Sir,
I claimed a insurance i. E (Real me 2 handset) on october 9 and they took the device on october 15. But later i get to know that, they wrongly claimed on iphone 6s. I discussed with them also and solved on around 20 october on the same day they said, surely we will deliver the realme 2 within 48 hours. Still we didn't got any call from them. Whenever iam calling they're simply saying that, wait for 48 hour, but around 2 months...

I had purchased the bajaj microwave oven through flipkart with an extended warranty from jeeves.
During this extended warranty, the cavity under the rotating plate got charred progressively and now there are gaping holes in that part of the cavity and the unit is out of service. I have been following up with jeeves, but so far the result is zero i was asked to supply copies of the invoice, warranty, my pan card, and aadhar card, which...

Hi team,

I have purchased the moto e4plus mobile i have issue on the phone so i raised a issue to jeeves service first time they took and returned phone after several call and follow up but issues are not fixed so again i have raised but still no response from they. I am following up from july till dec 2019 via phone and call but they give excuses without any action. I have all the mail communication.

Because...

Hii,
My name is ajitesh I ordered washing machine by Flipkart My Product Is delivered On time By Ekart And I scheduled product Installation and demo on 09/12/19 and specially take weak of for product installation and demo because i recive jeeves call and he confirm he send a technician for installation and demo and then without any call technician rescheduled my product installation and demo so its mean my weak of is waste because...

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Jeeves is actually one of the pathetic company to be assigned by jbl
After much effort they were able to come to my house however did not install the speaker stating various stupid reasons such as ur tv does not have bluetooth (However the speaker comes with 2-3 options of connecting) it was poor knowledge of the salesman and not that the speaker or tv is faulty he had no clue on how these things...

We bought vu tv in august 2018. When jeeves engineer came for installation they insisted on taking extended warranty so we paid 3499 for 2 years. The warranty period started from august 2019 and in october 2019 our tv stopped working. Jeeves people attended our complaint. There was an issue of mother board which was irrepairable. So they sent. An email for refund after deducting depreciation for 1 year. After severe follow up tv was picked...

I had signed an extended warranty for my bajaj microwave oven with jeeves for a period of two years
Now that the unit has stopped working, they are not willing to attend to it. The behavior of jeeves needs to be widely circulated among the public and judiciary, as they are cheats. I had sent them the invoice, their extended warranty, my pan card, and radar card, but that does not seem to put them in action as they are determined not...

Jeeves is an awful company and should not be trusted at all. I signed two years extended warranty for bajaj microwave and needed service as it has stopped working. After collecting all the documents such as invoice, warranty copy. Pan card aadhaar card etc and engaging in lot of messaging, they have finally washed off their hand and have communicated to contact bajaj electricals for repairs on a chargeable basis. I wonder, why do they sign...