Jeeves Consumer Services Complaints & Reviews

Registered mobile number is :[protected]/[protected]. My onida smart tv 109 model number: 43fis/2017 screen size 109.22 tv display colors issues looks like tv flash light issues, i raised complaint on october 2nd jeeves taken 7 days to register complaint itself 7th october finally complaint registered 8th october executive captured the photos and went he said with in 1 week issues will resolved. After that no response it almost 1 month, every...

I got a wardrobe delivered from flipkart on 18/10/19 the the deliveryman said that installation will be done next day but they haven't done till today 22/10/19. I m calling them and they give time till evening and then reschedule it to the next day. They gave a contact no of a person who was responsible to come for installation but he never receive the call and today in the evening is said that i cannot come today you can complain to whomsoever...

Mi tv motherboard issue not resolved for more than a month. I reported to jeeves on 19th september, the tech came home and said that mother board need to be replaced. He said that it will take a week for the replacement part to arrive. I called jeeves customer multiple times they keep saying that its a part pending case.

L1 used to say part pending case and no supervisor available to transfer.
If i be on call for more...

My registered mobile no is [protected]. I have requested for screen replacement. On 15th october, i submitted my documents. On 16th oct, i paid 500 ₹ service charge. After that my mobile should pick up in 3-5 business days. It's more then 5 days still no one came for pick-up my phone. This is how you provide service to the customer??. I am travelling on 25th oct. Send your service exicutive for picking my mobile in next two days.
If...

I bought a new tv from flipkart, they provide jeeves to install my tv,
Tv delivered at 17th oct 5day has passed
5days due to return if it damage
But no one attended for installation
And i'm receiving sms from jeeves

Dear customer,
We have rescheduled installation of thomson led tv (40th1000) (Case id: fint-3s2k9x-ydt9uy-0rpo31-lnh32uc) to[protected].
For any further assistance, please...

I purchased a redmi note 7 pro handset from flipkart and seller was jeeves consumer services and i have faced worsed service and inconvenience by them ever in my life! The set was faulty in many aspects and i did a replacement request and i had to go through serveral steps instructed by flipkatt, after that jeeves company sent some 'technician' and then reported that my issue was resolved which was actually not happened! This company is completely...

Handset submitted to your jeeves consumer service on 30.09.2019, till date your team in call centre says handset repaired on 13.10.2019 & waiting for courier pickup, i have written several mails to your escalation matrix still not getting proper response when will i get my handset back its already 21days over & still not sure when i get the repaired handset back to me.

Flipkart extended warranty certificate no. Jppoffk215665br...

I purchased a panasonic tv from flipkart with 2 years extended jeeves warranty. Recently, after an year o[censored]sage, the tv stopped switching on. I raised a complaint with jeeves on 2nd sep, 2019 and a engineer visited on 5th sep, 2019. He told me that within 15 days the defective motherboard will be replaced. I have been following up with jeeves since 20th sep, 2019 and they say to wait to 1-2 days as the issue is still in part pending status....

Greetings of the day
Dear sir/madam i have sent my asus mobile with claim id: ad[protected] it was received by you on 5 oct 2019. On 14 oct 2019 i checked my status by calling to your customer care support they said that it is repaired & in testing process. On 19 oct 2019 again they saying that it is still in repair progress. What should i do now...

Reference: od[protected]

On 7th sep-19 we placed an order for a item "@home by nilkamal avery
Engineered wood 4 door wardrobe (Finish color - wenge, mirror included)"and
This was delivered to me on 23rd sep-19. Your installation team visited on
24th sep-19 and discovered that the item was damage [mirror was broken],
Due to which installation was not done.

Subsequently, your...

Replaced my mobile phone with defective mobile phone and not responding to the call since this happened. I have all CALL RECORDING AND MAILS. They are giving false promises and when trying to call them putting the call on hold for more than an HOUR. I also have a proof of all of them. They are doing all fraudulent things and FLIPKART is also supporting them in a SMART way....

This is to inform you that one of your service engineer (For installation) was found misbehaving and terrifying. His name is amit kumar jha (Number-[protected]).
I have received this number for my bed installation. I called him several times and he didn't receive my call. After several calls and sms he called back and abused customer in terrifying & bullying tone which was unexpected. On the above he mentioned further he won't be coming...

Hello sir my name is hirenkumar prajapati and i am from bharuch gujarat. I have purchased a mobile asus zenfone from flipkart in may 2019 and alongwith this phone i purchased flipkart mobile complete protection plan for one year. That now on dated 05th october my mobile got liquid damage so i raised a claim against my mobile insurance plan for repairing my mobile phone. And according to insurance policy i have registered my claim by dialling...

I bought mi led smart tv 4a prp (32) on september 29 in flipkart. That delivered on october 4. After than i received the call from installation team (Prakash patel), but i told him that time i'm not interested regarding installation because of that the i am leaving to out of station so i told him please come after 10th of oct.

After that he told me give me 5-10 min only i have check for installation process at your home, he...

I have purchase homefulltv unit from flipkart & it's delivered on 9 oct. After that installation not from jeeves company. First appoint for installation was 11oct. After that it's reschedule on 12oct. Nobody come. Again rescheduled on13oct but nobody come. Again reschedule on 14th but still nobody come. Daily called 6 to 7 times jeeves n flipkart but my problem not resolved.. I think they are not serious and not aware how w i suffer.. Every...

Hi,

Ref: complete mobile protection plan jppoffk2021361.

7 sept 2019 - claim
Your claim request iw[protected] has been approved along with free pick and drop as confirmed by you.

20 sept 2019 - re-claim
Your claim request iw[protected] has been approved along with free pick and drop as confirmed by you.

20 sept 2019 - cancellation
Your claim request iw[protected]...

Hi,

This is govindaraj from chennai, i brought a vu 40 inch ultra smart sm tv from flipkart, service engineer installed tv on - 12.10.2019, thereafter he was offered extended warranty 2 years, he said to us this is the vu authorised extended warranty, due to i have choose a extended warranty, but now i got a soft copy bill from mail that is jeeves extended warranty, i was shacked and call to installation engineer but he didn't...

My plan id jppoffk1132242, we have registered your claim with claim id ad[protected]. My phone screen was broken and had few software issue as it was under complete protection plan i raised request for jeeves for repair. They took rs.500 for service charges and took my phone on 26th sept from blue dart and they said in 10 working days they will return the mobile. Its been more than 10 days we have not received the phone. When we call the...

My phone was picked up on 25th september. Jeeves customer service notified me that the phone is repaired and is dispatched from their service center on 1st oct. After 1st oct i didn't get tracking number or any information regarding my phone. Everyday i'm calling them and customer service associates guarantee me that i will get my tracking details in 48hours. I'm calling them since 5 days and every time they ask me to wait for 48 hours. I...

Sir I was inform by msg my tv will install on 09/10/19.so was leave my all work and wait for engineer for my tv installation.i was contact jeeves engineer no which provide by jeeves.engneer inform me he will come half an hour but still he is not come and my tv not install. So sir i am unhappy to my case.so kindly help me and solved my case.i hope you will take necessary action and needful done.thank u.my tv order I'd is 0D[protected]....