Jeeves Consumer Services Complaints & Reviews

I purchased the mi led tv 55 inch in the month of march 2018 from flipkart and the installation, demo was done by jeeves. An year and a half passed and the tv panel developed some bleeding issues, white tint/spots on the display for which i called jeeves customer care and told them about this issue. A technician was sent by jeeves and he took pictures and videos on his phone so he can share the same with jeeves concerned team. This issue...

Technician from jeeves is not ready to accept the problem.
The picture quality is worst, sound & picture quality is not good.

I asked for refund but flipkart and jeeves making fool the customers.
Technician is saying tv is good working and return request closed without proper resolution and my knowledge.

Kindly help for refund the amount of 24k.

Its hard earned money. Just like...

My policy no is plan id jppoffk1477275 and i have submitted my phone in service center against jeevas complete mobile protection before 7 days and today i received call from f1 info solution and they told me your phone not repair and we will not give service your phone is liquid and physical damage and imei no wrong and they told me contact jeevas[protected]

Totally fraud with me and denied for service...

My compliant id is iw[protected]... & registered on, 26th jan 2020. My request is approved, but till now mobile is not picked up & almost i discussed more than 5 times... Every time they say "will be picked with in 2 days"... But i dont know, how many more time they will repeat the same... Frustrating...
Please help me to fix it as quick as possible.....

I had replaced my redminote 5 display under complete protection plan last year march'19 within few weeks the display came out from right corner without damaging the screen. (Note: screen is not cracked, only the pasting was not properly done when it was given for first servicing) my protection plan then expired & immediately extended warranty started as during purchase of mobile i had availed both plans. I blamed jeeves for not pasting the...

I bought a mobile phone from flipkart on jan 21st and few days later i placed for replacement due to heavy heating issue. Flipkart told there will be tech visit from jeeves. I waited for few days but nobody came and the replacement was rejected.
Then again i placed for replacement. After few days a technician came and said it has high heating issue and will get replacement. That day night i got message from flipkart saying replacement...

[protected] register mobile number go and check why i am complaining about the service. I have paid ₹500 extra as your executive instructed over the amount you normally charge wile purchasing. I had registered my complaint 1st on month of december now february running but still my phone has not been picked up from your end. I had a called more than 12 times and every time the executive is saying wait for 72 hours your mobile will be picked...

Registered number:[protected]

I have taken the 2years extended warranty by jeeves for my tcl ifalcon tv and registered a complaint that the tv was not working.. Jeeves changed the mother board of the tv today after 15days and still the tv sound is not proper and the display is blur. Previously it was dolby but the tv volume is bad and low.

Also while restarting the tv previously it use to display ifalcon but not...

Pathetic and third class service provided by jeeves. Tv was delivered on 27th and tv installation by jeeves was designated on 29th. From 29th i am receiving messages on a daily basis that their executive is unable to reach out to me and they will try to connect again. Recently i have been receiving their numbers, upon calling they deny straight and say someone else will be coming.

This has continuing till date, every day either...

Hi team, i had taken mobile protection plan from jeeves and now while i am claiming then jeeves is taking extra processing fee and not mentioned in their term and conditions and need your help that how they can take such amount of not mentioned. A few months back i purchased a mobile from flipkart and taken protection plan on that but right now the product got damage and when i applied for my mobile insurance then they asked for processing...

Hi team,

The complete protection plan is provided by jeeves consumer services.

When i read their reviews, they were horrible, pathetic and worst customer service.

If this is the case, why flipkart has a tieup with them for servicing for their products which you sell.

Action needs to be taken against the way they provide service or else we will need to escalate further.
br...

Worst, worst, worst, worst, worst, worst, your service man really worst... My ac not cooling problem. I'm compliant registered with livpure customer care next day jeeves consumers service appointment fixing message, technician name and number scheduled display in my mobile but not coming service man my site, daily update reschedule but not coming technician & my call not bick technicians, please solve the my problem......

TV installation pending since 6 days

Service request number for the Installation and Demo with jeeves consumer services private limited is FINT-1UCZH1-JCHER2-81ENAU-H10DLXD.

ordered tv on flipkart.

Tv delivered on 10 jan 2020. installation due was 13 jan 2020

no resolution. bad experience. help

TV installation pending since 6 days

Service request number...

Dear sir/ma'am,

I would like to inform you that already your many business day has gone around more than 20 days and i am waiting for my mobile pick up and i want to know, when my mobile is pick up by courier and when it's will be delivered. I am already paid your processing charge rs500.

Kindly do this asap.

Plan id jppoffk1935735,
Claim id ad[protected]...

None of the hdmi ports are working and the manufacturer warranty on the product is over so hence complaining because i had availed two year extended warranty from flipkart during purchase and would like to get the issue resolved asap. Please resolve the issue as soon as possible since it is very hard to contact the service centre and there are no direct contact methods available and multiple phone calls and emails have to be made to get a...

Hi all,

I am using moto e4 plus with jeeves warranty, and i have sent one time for service and i received the screen damaged so again am trying to reach through mails and phone calls but no response with the team for service. Every time they have standard quote technical team will contact you within 48 hours but never ever i received calls. Almost 6 month follow up no response. I have all the documents and recorded voice call....

Invoice number # fabbmr[protected]
Plan name extended warranty 2 year by flipkart protect
Plan id jppoffk293712
Plan start date may 15, 2019
Plan end date may 14, 2021
Device name vu 80cm (32 inch) hd ready led tv
Device model 32d7545
Device serial number bt810ewd02069

I raised complaint on 31-dec-2019. Still not getting any proper reply. Even no one contacted me through phone...

I have registered my claim request AD[protected] and paid Rs.1000/- and device was picked on 23-Nov-2019.

After that i have customer care many times and i will get same reply saying "wait for 48/72 hours, backend team will contact regarding status", till now no update and it is more than 40 days.

I have mailed to them and i got reply saying concerned team will contact me.

Please help in getting...

Policy no jppoffk1485508 mobile protection plan. I have purchased my redmi note 5 pro gold 64gb model from flipkart with jeeves complete mobile protection plan. Theft happen with my mobile and same complaint raised with jeeves helpdesk. Provided all necessary documents. I have provided them online copy on mobile lost complaint with hadapsar police station stamp on it. They are not accepting this document, and demanding fir copy u/sec 154...

Order ID:
OD[protected]

Order Id-OD[protected]
Return Id-[protected]

i have ordered a bed from flipkart, after a day installation guy from jeeves arrived and outsmarted us to somehow put small accesories into his bag (accesories like plastic legs for support and caps to hide the screws) and even took away the manual with him.

the installation guy said that...