Jeeves Consumer Services Complaints & Reviews

I bought a mobile from flipkart along with accidental damage protection given by Jeeves. On April 26 during lockdown my mobile fell down accidentally while attending a call. Since then the screen is not working and become dead. I tried to repair with realme service center but not avail as they asked me to pay rs 9500 for screen replacement and asked to check with Flipkart mobile protection vendor Jeeves for get it repair if i don't want to...

Back glass panel demage...

My mobile picked up by jeeves on 30 may but after that i can not connect toll free number.
They don't pickup my phones.
They don't answer any of my mail.
Now i am worried about my phone.
If they not send me my phone in 5 day i am going submit a police complain.
My claim id ad[protected]
Plan id-jppoffk2972414
Please if they can update me it's very helpful for me...

Mera bike se accident hua jo mobile pura diamage ho gaya h
Or insurance karwaya hua h...

Tv is not working now, audio is ok but the display become completely black

I am purchased 2 year extended warrnty
Sending extended warranty copy + invoice bill copy...

Hi, since march my remote control of mi tv is not working. Then i called there customer care number to take the complaint and replace it. I have brought it from flipkart and also brought extended support services from it. I have purchased this tv in september 2019.in just six months the remote stopped working. Since march till today in june i am struggling to get the remote replacement. I have dropped them emails many times. Also called thier...

My mobile is damaged from the last 10 days and i an unable to contact any of your consultant via your tollfree numbers provided on the flipkart website.
My policy number is jppoffk2494671. Please contact or repair my mobile
Thanks...

I buy a mobile with complete mobile protection plan from flipkart on 23/08/19
Cause of accidental screen damage i claimed jeeves customer support by call on 02/06/20 and registered claim. The send me email for reply with required document. Then i replied with required documents but they not reply me for nert step of process.
I request to them for process to my claim to next step. I give you screen shot of policy no.& claim...

Hi there

I am having a warranty of ac worth rupees 1500.

Ac has been stopped due to some issues and i am trying to connect jeeves team since 2 months but unable to connect and only once i was able to talk with them but not got any helpful reply and still taking followup since 2 month but not getting feedback.

There is no meeaning of purchasing warrntly from you if you are not gone repair my ac...

My phone got damaged in a bike accident. I claimed the damage and my phone was picked up on 8th march for reparing. Till date i have not received my phone back. Flipkart and jeeves both are not reverting properly and buying time. It has been 3 months and i am still waiting... Pathetic service....

Hi team, i had taken mobile protection plan from jeeves and now while i am claiming then jeeves is taking extra processing fee and not mentioned in their term and conditions and need your help that how they can take such amount of not mentioned. A few months back i purchased a mobile from flipkart and taken protection plan on that but right now the product got damage and when i applied for my mobile insurance then they asked for processing...

I have purchased a vu 40" tv from flipkart and installation was done by jeeves consumer services and also purchase the extended warranty from jeeves. I have tried to reach jeeves on 13 april 2020 to repair the tv but due to covid 19 customer care was not functional after opening of customer care i talked to customer care and they told me that product warranty will start from oct 2020. Warranty certificate issued by m/s jeeves was incorrect...

My damaged mobile picked up by jeevas on 15th march 2020 but till today 06 march 2020 they did not returned my repaired mobile. I think company is fraudulent company. I lodged compliant with consumer forum now i will lodge compliant with cyber crime cell...

I bought a whirlpool washing machine with extended warranty. My machine drum was making noise and hence i filed for the problem with jeeves on 21st feb. The service center guy came to check the washing machine around 27th feb and told that that another person would come and check.
After this i had to do a number of followups with jeeves and service person came only on 19th march and said that the machine needs to picked up. There on...

My name is dilip with the registered mobile number [protected]
My device poco f1 have opted for complete cover have purchased my device at flipkart and my policy number:jppoffk1559462

I have sent device for repair on 27th of feb and it reached their office on 29th of feb
I was supposed to get the device back in 10 days which didn't happen and i called their office they said it will be delivered in next one-two...

I want to claim my warranty from the jeeves company
But now the mobile repairs are not going on...

I purchase a Realme XT (Pearl Blue, 64 GB) mobile phone with device number [protected] from flip kart and along with I purchased a complete Mobile Protection 1 Year package from Jeeves Consumer Services having policy number JPPOFFK2814797. Now Screen of my above said mobile phone is not working well. Kindly repare my above said mobile phone. My address is D-49, 3rd Floor, Gali No. 5, Opposite Kamal Vatika Gali, Mange Ram Park, Pooth Kalan,...

No action take by jeeves on my query even i have been following up for 20 days for my cmp plan id cmp[protected], policy no jppoffk1858853, my mobile no is [protected] and email id [protected]@gmail.com.

Please let me know what more details do you required....

Last month (May 11, 2020) i got a problem in my vu television 50 inch (Picture not visible) and i made a complaint through phone and also email. I purchased 2 years extended warranty. (Invoice number # eaaaab[protected] one service person came to my home and checked and told that the mother board is having problem and he will order and replace it within a week.

After that, until now, i sent many mails and i got no proper response....

I have book a ac cooling problem before lockdown in march 2020. Even after resumption of services. Jeeves is not providing service now its more than 2 months just false promises...