Jeeves Consumer Services Complaints & Reviews

My device name is Realme 5 pro and My device is fall in the road and my device is accidential damage.
And I am also take mobile protection....

Your two year extended warranty policy number jppoffk336100 valid untill jun 24, 2021. Thomsun tv serial number th32m3277s[protected]
2 year extended warranty invoice number eaaaab[protected] dtd[protected]
Flipkart tv purchase invoice no-faaa3q[protected]

Tv is not working now, audio is ok but the display become completely black since two days
Tv purchased from flipkart on[protected]...

To Jeeves insurance
My name is Nithin Mukesh my mobileOPPO F11 Pro (Thunder Black, 64 GB) with device number: [protected] was bought on 11th oct 2019 . Acçidently my mobile screen was broken so I'm claiming my insurance under Policy Number JPPOFFK2633323 is valid from Oct 11, 2019 to Nov 10. So please claim my insurance and replace my mobile screen combo as soon as possible .

Yours kindly;

(Nithin...

Phone screen damege and back camera damage
brand - infinix hot 8 (quetzal cyan 64 gb
device number [protected]
policy n. Jppoffk2836537
date of purchage 20th nov 2019...

Dear sir,
Please registered my complaint, jeeves company send to me wrong damge mobile redmi 4a instead of redmi note 5 pro, last 4 month regular followup to give original handset, but still not give proper solution by jeeves, around 200 time contact & 50 times mail but only one answer provide me contact back & team with in 24 to 48 hrs. So request you to please provide proper solution my claim id is. (Ad[protected]) plan id jppoffk1283685....

Hello, This is shaik ramejunnisa i booked iffalcon 55inch TV on flipkart as on date of FEB 22 2019
NOW, This Tv was stuck on startup logo continously tried for 4times i didnt got any response so, kindly check about this tv for repair send me your service adveiser for an a repair...

We have purchased Vu 140 cm (55 inch) Ultra
HD (4K) LED Smart TV vide Flipkart site on 15th February 2020.

Also we purchased 2years extended Warranty from the date we purchased.

Now we are facing a problem with TV speaker. A noise irrupted in the speaker.

Please help us to get the problem resolved....

I m swati bopinwar i purchased online mobile through flip kart and purchase full mobile protection. Within two months only my phone fall down on tyles and mobile screen got damaged. I talked with customer care and they told me that send your phone to our customer care. I sent my phone to jeeves and also paid 1000 rs. On 2nd march they collected my phone which i will get back on 14th march. But today is 6th april but still i have not got my...

Sir/mam
I m kaushal singh i purchased online mobile through flipkart and purchase full mobile protection. I want to say that my mobile is damaged due to fall on bed and my display is damaged but imei no is visible on screen where damaged part touch is not work.
Plzz immediately provide me service. And all details below.
Register email [protected]@gmail.com
[protected]@gmail.com
Mobile no-[protected]br...

My phone is damaged due to fall on bed. Any my display are break down. My phone is damage among 0ne month.
My phone no [protected]
Register email i'd is [protected]@gmail.com.
But imei no is visible on damaged screen. But where damaged place there will touch is not working.
Plzz sir my mail is accepted and react immediately be on that problem...

H team,

I have purchased a redmi note 5 mobile from flipkart along with jeeves extended warranty and accident damage plan. Now since 1 and half months my phone is not working, i have raised my issue with jeeves team on 19th feb 2020 and following there instructions, first they said within 3 business days someone from jeeves will pickup the device and my device will get repaired and handover to me within 10 business day from...

This is to inform you that its been more than a month but still my service request is not complete. Your enginer visited three times at my place but unable to solve the issue.
First time he visited and completed tge service without solving the issue, i again called your customer support regarding this.
Secondl time he told me there is fault in one of the part and need to be replaced and will take around 10 days, but he did not...

False information provided by jeeves customer care about repair of mobile and the same has been despatched to me without repair after 2 months, and that is when ranged jeeves care continuously for the past 2 months and followed through email. Very very very poor services.
Company should fully refund the amount to customer.
It is to inform you that a complaint under software hardware / liquid damage for redmi note 6 pro, was...

I have purchased redmi note 5 from flipkart on 13/4/2018. With complete damage protection and 1 year extended warranty. My phone was facing issue so i contacted to jeeves. But they said that my extended warranty expired on 12 april 2019. I want my phone to be service by jeeves because as i am seeing that warranty expiring on 10 april 2020.
Please help me out.
Flipkart order id - od[protected]...

The technician from jeeves service has seen my tv and accept without any doubt that my tv has no physical damage it is liquid damage and he also told that problem is in tv panel then jeeves service closed my ticket saying that physical damaged not covered in policy without knowing me anything after that i have called jeeves service and the representative told me that they will reopen my ticket which not done and they haven't given any proof...

My phone was picked up for repair around 2 months back, i was informed that i will get the phone back in 10 days but even after 20 days there was no information, and my repeated querries were ignored. After about one month i was told that i will get a 80% refund in 7 days since my phone could not be repaired but now it has been another one more month and still no refund and no information, every time i raise a querry iam told to wait another...

Hi i have filed insurance claim for my mobile for accidental damage mobile screen. My device has been picked up on 14 th feb 2020. I have been told that it will take 14 business days to repair my mobile and send it back. Its 16th workinf buainess day and i am talking to your helpline number from previous 4 days. They dont know the status of repair of my mobile and are not providing me any information, only saying that we are escalating the...

I have given my mobile for repairing to Jeeves on 24th Dec'19. It was conveyed to me that I will get my device returned to me in 20 days from the date they have received.
It's been more than 2 months I am continuously following up with their support but they keep saying that the moile will be dispatched in 2 days s and we will connect with you in 2 days but they never called me.

I have escalated this at least 10-15...

It has been more than a month since i had raised the claim and payed the amount. Package has not yet picked up due to a discrepancy in phone number.
Even after calling multiple times to add a secondary number, i am getting a response from the customer care saying that the number is not ye updated.
Is it any kind of joke for you guys to process the claim. Please share the details of secondary number updation asap.
br...

I have opted for mobile protection from jeeves and submiited a claim 10 days back along with processing fee but there is no progress as my phone is not picked till now. My claim id for this request is ad[protected] under plan id jppoffk1983973. Its been 7 business days now which is too much as take 2-3 days. Request you to complete my process asap....