Jeeves Consumer Services Complaints & Reviews

Jeeves plan id:jppoffk692425

I got a poco f1 from my friend last year on poco f1 launch within few months in october itself. On 8th october i suffered an accident and got the screen broken and few other issues with same. I had the complete buyer protection validity due on 10th october. I registered claim request on 8th october evening with the customer care of jeeves and they asked for documents. I gave them all. But they rejected...

Hello,
Date of incident - 22/10/2019
My mobile screen accidently damage and i complaint at jeeves 22/10/19 and also paid charges 1000.
But till now we did not received any reply from jeeves.
Already 12 days gone and no one coming for receive my phone.
When i contact customer care, they said next 3-5 days pickup arrange but already 12 days gone no one come for pickup.
Client number - [protected].br...

This is a complaint regarding mis selling of tv stablizer
A guy who came for installation of my mi tv from jeeves on 13th of oct has mis sold tv stablizer saying if you run this tv without stablizer your tv warranty will be void.

I called customer support officer to registered a complaint and process my refund but everytime i get a response that your complaint have not been registered and u get a mail from our side...

Sir/madam
I was purchased mi 4a (32inch) television on oct 15, 2018 via flipkart additional with 2years extended warranty, this is normally works on past days but now it have one complaint this is after switch on my tv pictures was not shown only sound is comes but no pictures, i think it's display complaint as early, this happened from 30.10.19, please repair and claim warranty as soon as possible.

My warranty policy...

My above installation is pending from 27.10.2019. I insisted on immediate installation by calling to phone no[protected]. But to my utter surprise i received two sms to my mobile no what read ' as discussed we have rescheduled...'. I have requested immedite installation instead. Moreover the contact no of the person you have assigned for installation yesterday, was switched off. None from your office contacted me throughout the day. Again...

Hi team, today my vu 55' inch tv was installed. I asked engineer that i require extended warranty from vu but instead of telling me the truth the engineer provided me the jeeves extended warranty (3070 rs) and told me that they provide service from vu only.
So i paid the amount using cc on the link provided.
When i checked the invoice after some time
This is such a fake encounter of the jeeves then only i realised...

Dear sir/mam,
I have had 3 tech visits for my lenovo z6 pro mobile.in last tech visit, technician spent 2hrs to check each and every problem with mobile in both condition without and with formatted state. Each time he got same issue and provide me a job sheet and mentioned that in job sheet as well. But the concern is that online he updated false news and i am suffering since 30days for their wrong deeds. I have attached the jobsheet...

Dear sir/mam
As per above sited subject, i had register my complain on 30 sep 2019 regarding my ac remote not working, but till today not single technician visited to my place nor remote replaced, every time i got massage from you regarding technician contact no & schedule but whenever i contact them they are not ready to come at my place because my place is little away from ponda city (Goa), that is hardly 09km from ponda, and regarding...

I have got my mobile insured with flipkart protection plan against which i put a claim of damage. Jeeves team asked me to pay 500 inr which i did and they picked my phone on 30-sep-19. I have been following up from last 20 days and not getting any response. Even jeeves team gave me fake tracking number stating that we have sent replacement because your mobile can't be repaired. Today again called and they kept me in waiting for 45 minutes...

Hi there,

This is regarding my thomson 55 inch led tv with "order id: od[protected]" i have received more than 15+ calls and more than 20+ reschedule messages from jeeves service without any notice they could not able to solve my issue behalf of that they have cancelled my ticket due to not picking the call only once (I may be in meeting), when i pick the call what have they done? I have received the calls many times...

From flipkart purchased mobile phone (Asus zenfone max pro m1) with that complete mobile protection plan for 1 year.

I received my mobile on 22th october 2018 but i was given protection plan which is expiring by 19th october 2019.

Plan number: jppoffk654082.

On 19th october 2019 my phone fell down and my display got damaged and earphone jack also not functioning. Immediately i checked flipkart...

My onida tv purchased with extended warranty from flipkart dated sep 26, 2018 to sep 25, 2020 - policy jppoffk147965.
Kindly call me as soon as possible to rectify my tv which is not working since 01.09.2019 i am awaiting a quick response from your team. Flipkart order id - order id: od[protected], order date:[protected], invoice date:[protected], imei/serial no 43fis#17i04#011372, model - onida 109.22cm (43 inch)
Full...

I have purchased a mi tv from flipkart which was delivered on 24th oct 19 and the installation was confirmed by the sms i received stating "installation and demo scheduled: installation and demo for mi led smart tv 4x 108 cm (43) with order id od[protected] has been scheduled with jeeves consumer services private limited. Your service request number for the same is finm-3vrbd9-qy214w-ylbnlk-g02e0bf and will be done on saturday, oct...

I contacted jeeves for last 2 months and registered my claim every time i contacted them. And whenever i contacted jeeves they says that their back end team will contact me and nobody has contacted me till now. Very,... Poooooor service is provided by jeevsno happy satisfied customer for jeeves my money is wasted by purchasing the complete mobile protection plan from jeeves...

I had ordered a wadrobe from flipkart which got delivered on 18th october 2019. After that i got a message that it would be installed on 23rd october 2019 but it was not installed on that day. After that i called flipkart customer care and complained for the same... I then got a message that the installation has been rescheduled on 26th october but it is 3 pm in the afternoon but neither have i got a call nor any message regarding installation.br...

I have sent my mobile for repair to jeeves. It has been 10 days but i haven't heard any update from them through call or atleast through mail. Now i am feeling like there is repairs or anything they do they just receive products. Even i tried calling their service number they are saying number doesnot exist and not in service. I have sent them mails but got no reply. Now i am thinking to file a complaint on jeeves...

I have raised a claim software & hardwre claim for my mobile protection.
Claim id - iw[protected].

One day i recieved a call from one of the f1 service center associate saying my phone cannot be repaired because they found some internal liquid damage and i have already availed the liquid damage service around 25 days back. The mobile will be send back to me unrepaired.

Its purely service centers responsibility...

Order id: od[protected]
Complain no.- [incident: in[protected]]
I ordered mi tv from flipkart, i was being fooled and cheated at every step.

Firstly the product was delivered late almost took 1 month after putting several complains, then once the product was delivered it is still pending for installation.

Installation was scheduled to jeeves consumer services but the engineer appointed...

My vu television's is power failure from last one month but jeeves neither providing service nor replying mails.
Even product is under extended warranty
Don't buy anything online if it is covered under jeeves warranty. Jeeves take warranty money at initial stage but later no service provides.
They just make consumer fool on phone stating technician is coming within hour

Regards,
Sajid shaikhbr...

I have ordered for home by nilkamal serra engineered wood dressing table
From flipkart order od[protected], delivered on 19th oct, everyday since then we are getting message that it will be installed on 20-oct, 21-oct, 22-oct, 23-oct and now 24-oct. I called up tollfree at least 10 times but no resolution, today itself we called up 4 times. If the installation is not done today i will return the material....