Jeeves Consumer Services Complaints & Reviews

I purchased mi tv from flipkart and was saddled with this worthless company for installation. (Flikart mentions that if installation is done by the customer themselves, warranty shall not be valid). The company shared technicians details over my mobile followed by another message that the appointment is rescheduled. On contacting the call centre next day, another technicians number was provided. The number is switched off and no service is...

The worst service from jeeves, no followup, no call, no update..
1. I placed service request for my smart tv,
2. After 10 days later i got sms on my registered no your appointment is fixed and the engineer will call and come.
3. But no one call me or came for service, next day i got another sms that "as per your request we reschedule the appointment" where i never ask for reschedule.
4. On12th day i again got...

My vu tv purchased on flipcart on 2016 and it was installed and taken extended warranty by jeeves now it "had an audio defect" i had complaint to my dth provider he told that it is problem of tv it self so please send a qualified technician to correct it
My jeeves plan no "jppof19789"
Please send a technician to correct it
Serial no:bt632esd00356...

Hitachi ac order placed on 20/05/2018
Delivered 22/05/2018
Installation done by jeeves on 24/5/2018
Complaint about compressor rattling and vibrating on 24/5/18
Hitachi technician came on 31/5/2018 and reported installation problem.
Complaint about the issue on 31/05/2018
Reminder sent on 03/06/2018
Jeeves uninstalled the ac on 7/6/18
Replacement delivered on 8/6/18
Waiting for...

The technician came to my house on 24th May 2018 and took over an hour to check out the remote as well as TV. He dismantled it, opened it up took pictures etc and finally told me a part needs to be replaced and he will get it done in a week's time. He took INR 750/- for his visit

It has been now 13 days and no one from Jeeves has called to give me an update, no technician has come to install the fresh part, no status has been...

I have booked a ac installation of samsung.
On 04/06/2018, my ac was installed on 05/06/2018 at approx 11 pm i havent use my ac yesterday night.
Because i have not fix the light board today boars was fixed and when i on my ac there was water leakege in ac front front side of on/off switch of ac i have called the person since morning..
But my problem is still remain...

My booking ticket no is.. 8f3-33713webcall-5741360..br...

I have brought a polaroid tv 2 months ago and there was a problem with the tv after that i raised a complaint with jeeves consumer service which provides service for this brand. Engineer visited the site and after checking informed that motherboard is not working and he will raise the incident for the new part and get it replaced which will take 4-5 days. The date complaint was raised was on 26 may 2018 after that i regularly checked the...

Ticket id: 8e18-27013flpkrt-5570594. Installation for tv. It would be completed by 22 may 2018. Called customer care at saturday, he told it would be completed by 48 hours. Have no updates so far your end. Flipkart has given your service engineer contact number. I called him but he told that it is not assigned to him. Please assign the engineer and do it right away....

I bought tv in flipkart msg came dear customer, jeeves engineer mohammed zaheer [protected] will call you to fix an appointment. To reschedule your installation kindly click on www.jeeves.co.in/track/8E17-27013FLPKRT-5567054 and he didn't called and not responding to calls i called customer support team they are telling installation being cancelled it very rediculous worst customer experience....

Sir my order id od[protected]
Ticket id 8e16-27013flpkrt-5551984
I booked redmi note 5 4gb issues in my phone i complain for this item. Technical visit person told me issues in my phone. But he give you wrong feed back of seller and flipkart that name and no is this chandra prakash, [protected]. He give you wrong feed back so i attach you some video so please see and solve my problem and take action of your technician...

I had purchased vu 39 led tv on 27th january from flipcart. I have called several times there is no response. I bought the extended warranty of 2years from jeeves to protect my television.

So my problem is picture is not appearing properly on the screen since 20 days only audio is audible.
So please solve my problem immediately.
Order id:od[protected]...

I request for vivo v9 replacement which i have ordered in flipkart.

Jeeves consumer services supposed to do technical visit on 5th april 2018.

They called and kept rescheduling the time till 7th april and atlast without doing technical visit they cancelled my return request.

This is the second worst experience iam facing with jeeves consumer services

Contact:[protected]
Email:...

Jeeves consumer service private limited was the company to which flipkart assigned the installation request for my lg ac.

I request the jeeves consumer service private limited that do not uninstall the ac untill my replacement comes.

Mr. Abdul and mr. Kalil from jeeves consumer service private limited said that replacement will be done within today and we will do free installation for the replacement unit by...

Jeeves is the worst thing which flipkart can do to their consumers. I purchased a microwave from flipkart which was delivered on 7th march. I received a message saying that the technician will come on 8th, he did not come and rescheduled the visit for the next day. This saga has been continuing and still there hasn't been an installation yet, it is 12th today. I have called both jeeves customer service centre and the technicians assigned...

Dear sir,
My name is ajoy dutta. I live in barasat. I have purchased a product vishal mega mart. One mixer grinder (Tandem company's). I am complaining 28/2/2018 to 8/3/2018 for repairing my products. But till now this company over look every thing. Please help. And please get the strong actions this negligence...
Yours faithfully
Ajoy dutta...

I purchased a vu tv for office use from flipkart.com on october 13th, 2017 and my order id is od[protected].
Flipkart has send a technician from jeeves consumer services to install the tv in my office. At the time of installation a person named sundeep ([protected]) from jeeves has arrived and installed the tv to the wall as i preferred. I was dissatisfied believing the tv might fall down coz it seem's very loosely fitted to...

Got an email from flipkart itself,
Stating -
"congratulations on the purchase of your lg led tv (Order number od111*00).

We are pleased to offer you extended warranty plans that cover your lg led tv for up to 2 additional years beyond original manufacturer's warranty. These plans come with"repair or replace guarantee"backed by a dedicated service network of highly trained professionals ensuring complete peace...

I purchased a mobile through flipkart online service. It is a defect mobile. As per the process, jeeves company doing technical visit. First time technical visit completed but he did not submitted any report to flipkart. That tech visit person asked me that he will take the mobile to shop and do the repair and give it back. I objected that option, because it is a new mobile. Again flipkart arranged 2nd tech visit, for that jeeves shared tech...

Brand vu (Serial: 3te40m16020801hbra18112) extended warranty from jeeves consumer services pvt. Ltd (Plan id : jppof10420).
I had issue with my led tv display and as i have extended warranty already, i have raised a service request with jeeves and case id:7l7-33677hysc[protected] on 7th dec 2017.

I have received an email confirmation from jeeves team that the part is not available with the manufacturer and the manufacturer...

I bought 40" led bpl tv via flipkart on 02-oct-2016. Exactly on nov 2017, the tv was dead. I raised call with jeeves for service. Almost 45 days over, on 6th dec 2017, service engineer confirm that the motherboard to be changed.

I have paid the service charge also. I too confirmed to replace the board, now one month over, i dont get any update.in mid i asked him, he said that the order has been placed for the board.
br...